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A powerful chat platform
What do you like best about the product?
Sendbird has its Scalability: It handle high volume messaging efficiently.
Ease of Integration: It has a simple API integration process.
Customization: Its flexible option for tailored experiences.
Reliability:Has stable and consistent performance.
All these Aspect make Sendbird a popular choice for business seeking robust messaging solutions.
Ease of Integration: It has a simple API integration process.
Customization: Its flexible option for tailored experiences.
Reliability:Has stable and consistent performance.
All these Aspect make Sendbird a popular choice for business seeking robust messaging solutions.
What do you dislike about the product?
Cost: Pricing can be steep for large-scale or enterprise applications.
What problems is the product solving and how is that benefiting you?
it enable businesses to build stronger relationship with its users.
Enjoyable, Easy Experience
What do you like best about the product?
Easy to use and navigate, makes connections with members a breeze. AI functions assist in making sure communication is always clear and transferred to other applications without concern of misinterpretation
What do you dislike about the product?
Occassional Hiccups in # attachments, Refresh page overnight has been inconsistent. Rely heavily on the "automatic refresh" - every 3 seconds. Noticed at times, small black box will pop up on bottom left corner saying to refresh entire page if I want an accurate update but refresh function will look like it is still actively refreshing. Therefore, if you miss this black box prompt, you will believe your messages are refreshing and you will miss current chats.
What problems is the product solving and how is that benefiting you?
Creating strong reliable relationships with members
Reliable messaging infrastructure that scales with our growing church community platform
What do you like best about the product?
Sendbird has been instrumental in powering our church community messaging features across our mobile and web platforms. What stands out most is their API reliability - we've experienced minimal downtime, which is crucial when serving 17,000+ ministries globally.
The platform handles our diverse messaging needs seamlessly, from one-on-one conversations to group discussions within church communities. Their developer documentation is comprehensive and makes integration straightforward, even for complex use cases like our church group messaging features.
The scalability has been impressive - as we've grown our user base, Sendbird has consistently handled increased message volume without performance degradation. Their real-time capabilities ensure our church members can communicate effectively, which is essential for building strong community connections.
The platform handles our diverse messaging needs seamlessly, from one-on-one conversations to group discussions within church communities. Their developer documentation is comprehensive and makes integration straightforward, even for complex use cases like our church group messaging features.
The scalability has been impressive - as we've grown our user base, Sendbird has consistently handled increased message volume without performance degradation. Their real-time capabilities ensure our church members can communicate effectively, which is essential for building strong community connections.
What do you dislike about the product?
While Sendbird is generally excellent, there are a few areas for improvement. The dashboard analytics could be more granular - we'd benefit from deeper insights into message engagement patterns specific to our church community use cases.
The pricing structure, while reasonable, can become complex when scaling across multiple products and user tiers. More predictable pricing for projected growth would be helpful for long-term planning.
The pricing structure, while reasonable, can become complex when scaling across multiple products and user tiers. More predictable pricing for projected growth would be helpful for long-term planning.
What problems is the product solving and how is that benefiting you?
Sendbird eliminates the need to build real-time messaging infrastructure from scratch, which would have taken our team 6-12 months. Instead, we launched robust community messaging features in weeks across our mobile apps, web platform, and TV apps.
The biggest benefits are reliable message delivery for critical church communications (livestream chats, prayer requests, event coordination) and automatic scaling during high-traffic periods. Built-in moderation tools also help maintain family-friendly community standards.
This lets our engineering team focus on church-specific features rather than reinventing commodity messaging functionality.
The biggest benefits are reliable message delivery for critical church communications (livestream chats, prayer requests, event coordination) and automatic scaling during high-traffic periods. Built-in moderation tools also help maintain family-friendly community standards.
This lets our engineering team focus on church-specific features rather than reinventing commodity messaging functionality.
Sendbird review
What do you like best about the product?
The best thing that i liked about sendbird is their support team, one time i had issue with API Authentication where signature mismatch was happening in my service, I reached out to support and got query resolved within an hour.
What do you dislike about the product?
In my service i sometimes see issues with sendbird API where they are not working appropriately sometimes.
What problems is the product solving and how is that benefiting you?
We are using Sendbird for multiple purposes, we are using it as one one chat platform and also we have integrated it to support AI chat as well.
Very easy and professional app
What do you like best about the product?
Easy and professional app, non troubles at all.
What do you dislike about the product?
Everything is great, non suggestion to add.
What problems is the product solving and how is that benefiting you?
All the problems related to drivers and clients support
Very good for sending alerts to large groups
What do you like best about the product?
The design is very nice and is a very efficient tool for student accommodations.
What do you dislike about the product?
Can’t think of anything to dislike about sendbird. It’s been very useful for my work.
What problems is the product solving and how is that benefiting you?
Communication with over 1,000 students at university accommodations. More efficient than bulk emails
Almost perfect! Worked on a lot of chat apps before and this one is the best.
What do you like best about the product?
I love the notfications, I love that I can add my personal chat responses, I love that all is working good.
What do you dislike about the product?
sometimes the notifications is not good, i receive chats without a sound even the settings are good.
What problems is the product solving and how is that benefiting you?
I love working on this app
Support and features are quite robust
What do you like best about the product?
Sendbird has an excellent technical support. Additionally their Chat API is very easy to integrate, and quite robust. One could tell that the features were well thought out!
What do you dislike about the product?
Similar to many other organizations out there, Sendbird's documentation sometimes does not reflect the depth of the feature, so one might discover something that wasn't documented as you implement. So I wouldn't necessarily consider this a dislike!
What problems is the product solving and how is that benefiting you?
We are using Sendbird Chat API to solve the problem of secure messaging within Jane.app
The chat features that Sendbird offers seamlessly integrates with out solution, which means we have been enabled to quickly ramp up the secure messaging feature to support our customers that require messaging for their clinic
The chat features that Sendbird offers seamlessly integrates with out solution, which means we have been enabled to quickly ramp up the secure messaging feature to support our customers that require messaging for their clinic
Removes features right from under you
What do you like best about the product?
Great AI tools, smart and easy to implement
What do you dislike about the product?
Removes features after a few months, so buyer beware. Whatever you create may be taken away at any time. We had an entire system under their AI chatbot functionality and they decided to discontinue it in favor of a platform 5x the price. Sendbird is not feasible for medium size businesses.
What problems is the product solving and how is that benefiting you?
Great chatbot functionality on the website and SMS. Now removed as a feature. Countless hours lost with no substitute.
Streamlined Chat Implementation
What do you like best about the product?
Sendbird helped us get our Chat service off the ground quickly and without having to develop a ton of backend overhead so that we could evaluate the feature offering for our users. This saved us a ton of time developing a custom solution simply to evaluate the market fit.
What do you dislike about the product?
Unfortunately, we found that market fit didn't justify the cost of Sendbird in the long term.
What problems is the product solving and how is that benefiting you?
We needed a way to experiment with users chatting within our application. Sendbird provided a solid platform to implement quickly and get that information without significant initial overhead.
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