We are currently using Druva to back up all the files on laptops. I work in the hospitality industry, specifically at Marriott. There are users who travel from place to place and carry laptops. For users who travel occasionally, we install Druva on their laptops so that all their files get backed up in the cloud. In some cases, laptops have been stolen from our employee cars. In those situations, we are able to restore all the files directly from their Druva repository in the cloud.

Druva enables us to back up laptops efficiently so that we can restore files if the laptops are stolen.

The most valuable feature of Druva is that it can detect changes in files or laptops and perform incremental backups. Furthermore, the backup process is quick and doesn't take much time.

I suggest improvements in the time it takes to restore data. Also, the reports we can generate have limited features. There is a limitation in the advanced reporting features, such as understanding how many files are in the backup, which users are actively using it, and how many files have been backed up properly.

We have been using Druva since 2019, which is about five years.

Over the past five years, I haven't experienced any issues or problems with Druva. I have not received any complaints from users, indicating that it has been working smoothly.

It is difficult to comment on scalability because we are only using the basic features. However, we have never faced any issue in that regard.

The customer support from Druva is commendable. Their response is usually quick, and I have contacted them only a couple of times for accessing certain features. Each time the response was prompt.

Positive

Before Druva, we used different solutions for backups. Currently, we also use Veeam for servers and Druva for laptops.

The initial setup of Druva is basic and easy. Installation takes less than two or three minutes.

The firewall system is managed by a third-party company for all our hotels.

We pay Druva for the backup application on a monthly basis. Compared to other applications that we are paying for, Druva's pricing is fair. It is not cheap or expensive.

We have used Datto and Veeam for some of our backup needs.

For personal backups of laptops and computers, I recommend Druva due to its ease of use. However, I cannot speak to its features for advanced applications.

I'd rate the solution nine out of ten.