Priority Cloud ERP
Priority SoftwareReviews from AWS customer
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Streamlines the sales process
What do you like best about the product?
Priority's best features are that it has a multitude of ways to keep track of information specific to inventory items, special prices, customer discounts, customer profiles, and users. Information that previously had to be stored in offline files or other applications is now all stored in one place for easy recall. Supporting documentation, files, pictures, notes, special prices, product details, specifications, links to outside resources, and customer specific information is easily stored and retrieved. Several automatic features recall this information when necessary removing the need for the user to rely on memory or other sources. Pop-ups, autofill, business rules, automatic notifications, auto generated tasks and system generated emails save time and effort and eliminate errors. Special agreements with customers, unusual cases and anything out of the ordinary process can be easily handled by Priority's features.
What do you dislike about the product?
Printouts and reports are extremely difficult and tedious to customize. The program has hundreds of default reports and users can build almost any report imaginable, but the default formats require a lot of work to customize. Default layouts are minimally customizable and templates require a lot of work to customize.
What problems is the product solving and how is that benefiting you?
The sales process, from leads and opportunities, to quotes, sales and invoicing is streamlined with Priority. The ability to keep all points of the process connected makes business analysis simpler.
We have found that users are able to accomplish more and work more efficiently when relying on Priority's features for streamlining business processes.
We have found that users are able to accomplish more and work more efficiently when relying on Priority's features for streamlining business processes.
Recommendations to others considering the product:
Priority has accounting features and can handle accounting features, but accounting is not its strongpoint. Accounting procedures require more hands-on data manipulation than other software packages designed for accounting. Priority is an ERP which does a great job of handling standard business practices such as CRM, sales, purchasing, shipping, warehouse control, inventory management (MRP), and business planning but lacks strength when it comes to basic accounting features. Its features suffice and the accounting failings can be overlooked to the strengths of its other features, but if you want a strong accounting package, Priority may not fit the requirements.
Mid-sized Company Winner
What do you like best about the product?
Covers all the functions of a small to mid-sized company in the core package. All the functions are integrated. Forms are similar in all the functions so that a User can easily learn and use all the functions.
What do you dislike about the product?
Lots of system settings. You will need an experienced company to assist in the initial set up. As you evolve how you use Priority in the initial six months, some of the system settings will need changed and an experienced support company will need to assist you in making those changes.
What problems is the product solving and how is that benefiting you?
Integrating Supply Chain, Quality and Financial functions to have a single source of information. Priority enables all Users to view and update key information from a single source.
Professional ERP
What do you like best about the product?
The software is based on a SQL data base and can be modify as you want and will help you to have all the data centralized. Is very easy to use and you can also create reports based on the data you wave on the data base. It can be linked with the AD and with a softphone.
What do you dislike about the product?
I think it can be increase the graphic view, but with this can be slow down the processes.
What problems is the product solving and how is that benefiting you?
All the data is centralized and it help us to report data to the group. Is linked with our softphone and when the customers calls, we have his contract details until we answer.
The software have finance, transport, sales, hr module that can be customize as you want. It makes your work very easy.
The software have finance, transport, sales, hr module that can be customize as you want. It makes your work very easy.
Recommendations to others considering the product:
To do ahead and use this software because is very useful and will help you to keep all your data centralized.
The most user-friendly ERP I used
What do you like best about the product?
Priority is very easy to use, it is intuitive and provide fast access to the information I need.
Screens can be easily customised in order to fit exactly what I need to see.
The web and mobile access are great.
Screens can be easily customised in order to fit exactly what I need to see.
The web and mobile access are great.
What do you dislike about the product?
An integrated more advanced BI would be great.
What problems is the product solving and how is that benefiting you?
We managed the entire activity of our company - sales, financials, accounting, operations, customer support.
Recommendations to others considering the product:
Use the services of a professional Business Analyst in order to help you design the best system architecture.
Versatile and feature packed manufacturing software that has adapted to our needs.
What do you like best about the product?
As the business has grown, Priority ERP software has been able to accommodate more complex and demanding tasks across the organisation.
What do you dislike about the product?
Search feature is generically case sensitive.
What problems is the product solving and how is that benefiting you?
Powerful costing and quoting system. Better inventory control and accountability.
Recommendations to others considering the product:
The more training you receive across your organisation, the better your implementation.
Fast and easy to use.
What do you like best about the product?
The ability to 'click through' means you can very easily navigate from an opportunity to a quote and then on to the sales order and so on. No need to copy and paste numbers between the forms. Also it is very easy to modify the forms in the system to suit your specific role. I've used both desktop and mobile Priority for over 6 years and during that time have trimmed down the fields to show only what I need. It really simplifies the interface.
What do you dislike about the product?
Difficult one. I used to be frustrated by not being able to change the number of lines in view in the forms but they introduced a scroll bar a couple of versions ago which means you just slide the bars up or down to hide/reveal more lines.
What problems is the product solving and how is that benefiting you?
My role is Sales so I rely heavily on the CRM element of the system. It's easy to set reminders to call prospects and record any comments. Having Priority mobile means I can access client information from anywhere without having to call the office.
Best Overall Functionality I have seen in a long time!
What do you like best about the product?
Where to start...
1. Search functionality is great!
2. The manufacturing is thorough and straight forward to set up
3. The ease in tailoring the screens to each individual is GREAT!
1. Search functionality is great!
2. The manufacturing is thorough and straight forward to set up
3. The ease in tailoring the screens to each individual is GREAT!
What do you dislike about the product?
Not much...I guess I would like to see more marketing
What problems is the product solving and how is that benefiting you?
1. The workflow reduces so many errors that we take less time to get all of our work done.
2. Finding answers through ad hoc search and reporting is great!
2. Finding answers through ad hoc search and reporting is great!
A flexible and solid ERP product.
What do you like best about the product?
Business rules, autofill rules, powerful BPM mechanism, Easy to design forms and reports to suit our business.
The Application generator is amazing tool to help us create easy apps for our staff.
Depth of product capability
The Application generator is amazing tool to help us create easy apps for our staff.
Depth of product capability
What do you dislike about the product?
I dislike that it s a relatively unknown software in the UK.
Text boxes and remarks can be difficult to control consistently across the business.
Text boxes and remarks can be difficult to control consistently across the business.
What problems is the product solving and how is that benefiting you?
Using Priority we manage our projects, support desk, staff availability and of course invoicing and finances.
Easy for users, easy for managers too!
What do you like best about the product?
The capabilities of Priority shine through. There are a lot of options to customize each and every aspect to fit your own work processes. It is easy for users to record data keeping within the set flow. It is equally as easy for a manager to set up and maintain the work flow. It can easily be updated if something changes.
The system management tools are intuitive and useful, for example the management of users and privileges can be done with a few clicks.
I praise Priority for ease of importing and exporting data. From the built in data migration tools, to the ability to paste directly into forms, and the built in API tools which mean it is easily integrated with any other system.
The system management tools are intuitive and useful, for example the management of users and privileges can be done with a few clicks.
I praise Priority for ease of importing and exporting data. From the built in data migration tools, to the ability to paste directly into forms, and the built in API tools which mean it is easily integrated with any other system.
What do you dislike about the product?
The menu is large because there are so many different available forms, reports and programs. It can be overwhelming.
However his can be overcome by means of managing privileges or user favourites, to limit people seeing what they don't need to see or to give them ability to maintain their own list of most used entities.
However his can be overcome by means of managing privileges or user favourites, to limit people seeing what they don't need to see or to give them ability to maintain their own list of most used entities.
What problems is the product solving and how is that benefiting you?
I use Priority on a day to day basis to manage daily tasks and to log service calls using the customer service module. The collaborative environment means my team and I are able to distribute calls fairly and always have good visibility on what everyone is doing at one time.
Each time we make a note in a service call, it is indexed in our enterprise search so we can search back through them in the future by keyword.
As a manager, I use the Business Process Management flow chart to restrict our work flow. I decide which status a service call can move to and what rules apply in each case. It helps prevent mistakes and missing out any crucial information.
The Business Process Management is also used to send automatic updates to customers when their call changes status. This maintains good communication without us having to take the time to communicate separately each time something happens.
I record my work hours in Priority which helps me track what I was working on. I am able to report on this and ensure my hours are up to date.
Each time we make a note in a service call, it is indexed in our enterprise search so we can search back through them in the future by keyword.
As a manager, I use the Business Process Management flow chart to restrict our work flow. I decide which status a service call can move to and what rules apply in each case. It helps prevent mistakes and missing out any crucial information.
The Business Process Management is also used to send automatic updates to customers when their call changes status. This maintains good communication without us having to take the time to communicate separately each time something happens.
I record my work hours in Priority which helps me track what I was working on. I am able to report on this and ensure my hours are up to date.
Easy to use Enterprise system
What do you like best about the product?
Ability to get it to do exactly what we need in our business. It captures our processes, not forcing us to change process.
What do you dislike about the product?
The future telling module is not yet available.
What problems is the product solving and how is that benefiting you?
Integration of ALL data across the business
Complete history of transactions since we started using it.
Access to data by everyone in the business.
Deals with all our statutory reporting requirements.
Complete history of transactions since we started using it.
Access to data by everyone in the business.
Deals with all our statutory reporting requirements.
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