Jira Service Management
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Great for developers at certain stage
What do you like best about the product?
Jira is so powerful! You can always do anything and customise to your needs if you have grown the team to the size that fits these power features.
What do you dislike about the product?
A bit complex, too much and over-priced for small teams
What problems is the product solving and how is that benefiting you?
Sprint planning, story writings, product roadmapping
Task Management and Planning Wizard
What do you like best about the product?
Planning tasks, and tracking their timeline is an easy job with Jira
What do you dislike about the product?
Some of the features can be problematic when needing to update or customize a label or property.
What problems is the product solving and how is that benefiting you?
Task Management and project mapping
JIRA for ticket management
What do you like best about the product?
Ability to upload screen shots, add comments,
What do you dislike about the product?
View is not very user friendly, feels outdated, I imagine there are a lot more features than I realize because it's not an intuitive design
What problems is the product solving and how is that benefiting you?
Ticket management for test and prod systems; release calendars
JIRA - Task Manager
What do you like best about the product?
The interface for JIRA - It makes to identify the status of the task so easy
What do you dislike about the product?
It is doing best at what it is doing now.
What problems is the product solving and how is that benefiting you?
We are building softwares and to do that we are planning sprints and creating stories in JIRA.
It makes it so easy to track the status of every story or task on the board.
It makes it so easy to track the status of every story or task on the board.
Great Product!
What do you like best about the product?
It has friendly display with typical bootstrap.
What do you dislike about the product?
It gets really expensive for a mindium size company to use the tools.
What problems is the product solving and how is that benefiting you?
Easy documentation between departments.
Highly flexible
What do you like best about the product?
Very easy to customize to your needs. Works for large teams and small. Also appreciate the robust API and integration capabilities.
What do you dislike about the product?
Setup can be clunky. First creating projects and custom workflows can take time. Could be easy ways to quickly view/reassign/and bulk update items.
What problems is the product solving and how is that benefiting you?
Need way to respond to clients and quickly forward context to internal developers for work. Also solves needs of tracking SLAs
Recommendations to others considering the product:
Try free trial first to see if it meets your needs
The best ticketing tool ever.
What do you like best about the product?
The way one can track work and link it with code changes, I really love the automatic integration of jira and confluence and when clubbed with hipchat these platforms are no longer like different things. They are just the same thing. It is really helpful in tracking the progress of any things some one needs to work on. I am using Jira every day to log the work I am doing and the fox enhancement stories of anything I work on and Jira is a great tool and very easy to do such things and apart from that one can track the work logs even up to accuracy of one minute so my manager now knows what exactly I am doing and really reduce time wasted in daily sync calls meetings and stuff like this.
What do you dislike about the product?
There is nothing much one can wish for in ticketing tool. How ever a better documentation and some better integration options would be great in case one need to sync jira with some other ticketing tool.
What problems is the product solving and how is that benefiting you?
Jira is really helpful in tracking the code changes and the things where the team is putting efforts. Apart from the Jira have made the job of manager way too easier.
Recommendations to others considering the product:
Yes, I would really like to say that one should consider jira as an option and specially if the firm is already using some other Atlassian product.they are just awesome together.
JIRA review
What do you like best about the product?
Very good product. Easy to use and move all the bugs to various stages.
What do you dislike about the product?
Should be more user friendly. Should make the interface more user friendly.
What problems is the product solving and how is that benefiting you?
Finding/Solving issues while testing.
Not the best but suits well
What do you like best about the product?
Out-of-the-box support with JIRA and Confluence
What do you dislike about the product?
Ugly, unpleasant UI/UX and poor Korean localization
What problems is the product solving and how is that benefiting you?
It helped a lot because we get tons of customer requests.
JIRA Support Desk makes things a lot easier by knowledgebase and ticket system connected flawlessly with JIRA.
JIRA Support Desk makes things a lot easier by knowledgebase and ticket system connected flawlessly with JIRA.
Easy to use
What do you like best about the product?
Tagging people in comments juat like FB. And the way u can keep track of items
What do you dislike about the product?
So many things can be done but not enough knowledge
What problems is the product solving and how is that benefiting you?
Incident handling
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