Jira Service Management
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One place for all your tasks
What do you like best about the product?
1. The way the jobs are organised
2. Easy to use and a friendly interface
3. Adding of sub tasks and easy to change any information given
4, the best way to track whats going on within a team and the progress for the tasks
5. The chart representation is one best way we cans how the progress of the team
6. Track the amount of time spent by us using this application
2. Easy to use and a friendly interface
3. Adding of sub tasks and easy to change any information given
4, the best way to track whats going on within a team and the progress for the tasks
5. The chart representation is one best way we cans how the progress of the team
6. Track the amount of time spent by us using this application
What do you dislike about the product?
1. maintenance which comes up frequently does not let us log our efforts
2. When the board is updated by many people at a time, its not refreshed automtically
2. When the board is updated by many people at a time, its not refreshed automtically
What problems is the product solving and how is that benefiting you?
1. The user stories are added and the progress is maintained in jira
2. The hours logged by a person is tracked based on the data present in jira
3. The charts are made use of to see the progress
2. The hours logged by a person is tracked based on the data present in jira
3. The charts are made use of to see the progress
Recommendations to others considering the product:
Yes absolutely
Powerful, Flexible and Ergonomic Collaboration Tool
What do you like best about the product?
- Intuitive User Interface
- Full range of relevant attributes
- Customizable for every team
- Dashboards are available to customize tracking of projects and items
- Full range of relevant attributes
- Customizable for every team
- Dashboards are available to customize tracking of projects and items
What do you dislike about the product?
The search functionality is not as precise as I would like.
What problems is the product solving and how is that benefiting you?
- Managing CPQ Releases
- Tracking bugs
- Organizing and Planning future projects
- Assigning items to individual team members
- Tracking bugs
- Organizing and Planning future projects
- Assigning items to individual team members
Database Analyst
What do you like best about the product?
Jira is simplified and can be extensively to keep track of all the activities in the project.
What do you dislike about the product?
The user interface of Jura seems to be very dull
What problems is the product solving and how is that benefiting you?
Tracking and managing activities
Database Analyst
What do you like best about the product?
JIRA is simplified and can be extensively be used to track activities on projects in a detailed and systematic manner
What do you dislike about the product?
I dislike the user interface of the software
What problems is the product solving and how is that benefiting you?
Sometimes the software seems to get stuck and does'nt get opened
JIRA needs an overhaul
What do you like best about the product?
The flexibility with labels and folders
What do you dislike about the product?
Lack of predefined templates and ease of navigation
What problems is the product solving and how is that benefiting you?
Trouble ticketing , quality assurance , operational
Write a JIRA ticket
What do you like best about the product?
keeps comments and responses and timelines for resolving issues organized
What do you dislike about the product?
no verifiable dislikes, I havent had any issues or complaints
What problems is the product solving and how is that benefiting you?
working through a variety of IT issues from simle to complex. No issue gets forgotten
Jira The Perfect Tool For Smooth Management of an Agile Project
What do you like best about the product?
It is mostly used as issue tracker now a days it mostly used in agile project to track the status of of each and every activities in a project.It is having good user interactive with lot of functionality which is very easy to use.Here you can create a task and estimate the time for the task also you can create sub-task under that task and assign to respective people and easily track the progress.Lot of plugins systems are there some of are free and some of are paid which will add extra value to the toll. You can track the velocity of the team by seeing BurnDown chart and you can use Jira for release management as well.
What do you dislike about the product?
It is very complicated to configure all the things. Some of action like delete a sub-task only those can do who have admin access. Spamming office mail for each and every action i don't feel it's useful.Sometime its create some issue like we can't track the work properly and they take a lot time to resolve it.Customer support need to be improve.Auto sing out feature after some time interval which i personally don't like.
What problems is the product solving and how is that benefiting you?
As we are working in a agile project we are using Jira to manage all task as user stories , we used to estimate the user stories and assign to respective person and we can track the progress and estimate the end time.We check velocity of team and how smoothly its going on.
Recommendations to others considering the product:
Those all are working in a agile project Jira is best tool for track all the activities and run the project smoothly .you can easily estimate the time for release and you can deliver in time.
Service portal for users and IT team
What do you like best about the product?
Jira Service desk is highly customizable and easy to use tool for users and for IT department
What do you dislike about the product?
Still requires some customization, not so good or of the box
What problems is the product solving and how is that benefiting you?
Users have the ability to submit and track their tickets, IT personnel can work with their tickets and management can oversee the progress and work with any escalations if there are some
Recommendations to others considering the product:
Try it first, then run some limited scale test for users, collect r their feedback and then implement
Great issue tracking / scrum tool
What do you like best about the product?
It is great as a ticketing system and is easy for both teams and users to use.
What do you dislike about the product?
The plugins are great but are pretty expensive.
What problems is the product solving and how is that benefiting you?
Allows us to have a single place where we can keep track of all issues. Teaching users to use this tool has been very eary and smooth.
Best track
What do you like best about the product?
great tracking tool with resource planing
What do you dislike about the product?
Not good work in mobile devices outside of corporate network
What problems is the product solving and how is that benefiting you?
Project and task tracking log works
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