Stytch
StytchReviews from AWS customer
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Great product, unbelievably great support
What do you like best about the product?
Finding Stytch after struggling to understand how to integrate with Okta or other needlessly complex products felt like finding an island of sanity in an ocean of insanity. From the very first look at the docs, we were convinced this was the KIND of thing we'd been looking for.
When it came to trying it out and ultimately making the bet on Stytch, we were not disappointed. The coherent APIs and easy-to-understand docs are great. The access to support, advice and help from the Stytch team is amazing.
When it came to trying it out and ultimately making the bet on Stytch, we were not disappointed. The coherent APIs and easy-to-understand docs are great. The access to support, advice and help from the Stytch team is amazing.
What do you dislike about the product?
I'm having a hard time thinking of anything about the product I truly dislike. Here are some lukewarm exceptions to our enthusiasm:
* The custom email templating is adequate but not great.
* Access to various a-la-carte features is hard to figure out from the website (but the team is always ready to talk/explain)
* The custom email templating is adequate but not great.
* Access to various a-la-carte features is hard to figure out from the website (but the team is always ready to talk/explain)
What problems is the product solving and how is that benefiting you?
Stytch has given us a way forward to swap out a weak, inflexible, home-grown authentication system incrementally. Digging out of a tech debt hole while keeping our service running in production was a tall order, but Stytch has given us a way to move things over piece by piece, while giving us a clear path forward for new features and integrations. There was no way we could have built 2FA or SSO on top of our old codebase but our future growth demanded it. Stytch made it easy for us to start with a lazy migration to password-based authentication, and that opened a whole new universe of modern auth options up for us. Once we'd moved to Stytch, things like adding an M2M option for our new API offering became ridiculously easy.
Wish I had used this sooner
What do you like best about the product?
* Would have been exceedingly simple to use if we had built our product with Stytch from the beginning.
* We've had an exceedingly responsive point of contact throughtout the migration process. They've been able to both help us out with implementation questions and advocate for small feature requests we've had along the way.
* Migrating to Stytch has some challenges, but seems significantly simpler than migrating to other auth providers. API approach has allowed us to gradually implement Stytch functionality into our existing systems without negative user impact. Most of our difficulties arise from migrating from a homegrown solution to Stytch. Assumptions have varied in ways that have caused some friction. None of these were signficant blockers and any many cases Stytch was able to add in new functionality to ease the transition.
* We've had an exceedingly responsive point of contact throughtout the migration process. They've been able to both help us out with implementation questions and advocate for small feature requests we've had along the way.
* Migrating to Stytch has some challenges, but seems significantly simpler than migrating to other auth providers. API approach has allowed us to gradually implement Stytch functionality into our existing systems without negative user impact. Most of our difficulties arise from migrating from a homegrown solution to Stytch. Assumptions have varied in ways that have caused some friction. None of these were signficant blockers and any many cases Stytch was able to add in new functionality to ease the transition.
What do you dislike about the product?
* Some lack of flexibility compared to a homegrown solution, but this is more than made up for in other ways.
What problems is the product solving and how is that benefiting you?
Stytch has helped us replace our legacy password authentication system and we are currently building out mutliple forms of passwordless authentication
Developer Friendly, Frictionless Auth Provider
What do you like best about the product?
Stytch has taken the hard part out of our authentication process by centralizing the way we think about user identification and how we apply that to our software products. The inclusion of SMS and onetime/magic links allows us to move forward with a password less future which is core to the future that we have and need. Love the concept and tooling and gives us the flexibility to operate they we need to. Plus they have a great support team that is responsive and easy to get in touch with.
What do you dislike about the product?
Only main downside to using Stytch so far has been trying to integrate stych into our legacy identity provider. It is a future focused product, so integrating into a legacy software means taking a hard look at what you've done to make identity work as opposed to how easy it should have been. That has nothing to do with Stytch but more to do with how software products evolve over time. The more standard your implementation, the easier it is to integrate.
What problems is the product solving and how is that benefiting you?
We are using Stytch to reduce the friction of our users in our system. Passwords and keeping track of passwords is a challenge for our base and we want to make it so easy to authenticate/authorize that our it isn't even a thought anymore. Stych gives us to the tools to do that and safely expand the idea of individual identification so we can rethink how we authorize.
An excellent full-featured identity platform built for developers
What do you like best about the product?
My team worked with Stytch to complete a large-scale identity platform migration. These migrations often present challenges, however, with Stytch, the process was remarkably smooth. Their customer success team worked closely with us from the planning phase to the technical implementation, testing, migration, and launch, ensuring an easy transition.
On top of this, we implemented several new features, such as Google OneTap and Email Magic Links, with minimal effort. Both have resulted in a significant reduction in user friction and had a positive impact on overall user engagement.
Integrating Stytch with our stack's touchpoints was incredibly straightforward. The provided libraries and code examples are full-featured and comprehensive. Also, the Stytch platform includes a built-in test environment and the ability to promote configurations from test to live with one click. This made transitioning from test to production incredibly easy.
Overall, I am impressed by the capabilities and features of the platform, which has clearly been designed with developers in mind. On top of this, the customer success team is exceptional, and I would not hesitate to recommend Stytch to anyone looking for a new identity platform.
On top of this, we implemented several new features, such as Google OneTap and Email Magic Links, with minimal effort. Both have resulted in a significant reduction in user friction and had a positive impact on overall user engagement.
Integrating Stytch with our stack's touchpoints was incredibly straightforward. The provided libraries and code examples are full-featured and comprehensive. Also, the Stytch platform includes a built-in test environment and the ability to promote configurations from test to live with one click. This made transitioning from test to production incredibly easy.
Overall, I am impressed by the capabilities and features of the platform, which has clearly been designed with developers in mind. On top of this, the customer success team is exceptional, and I would not hesitate to recommend Stytch to anyone looking for a new identity platform.
What do you dislike about the product?
Overall, the product is excellent. The lack of log streams meant we had to rethink data collection, but using custom logging to overcome this was relatively straightforward.
What problems is the product solving and how is that benefiting you?
Stytch handles authentication and identity across our two most popular web properties, allowing readers to register and sign in using a password, email magic link, and Google OAuth.
Stytch SSO
What do you like best about the product?
They helped us offer SSO to our Enterprise customers with ease. They were very helpful in the onboarding and technical phases of the implementation. We're glad to use them as an identity provider.
What do you dislike about the product?
None. There haven't been any issues so far.
What problems is the product solving and how is that benefiting you?
They're helping us with our SSO offering.
Stytch - unrivaled ease of integration/implementation and exceptional customer support
What do you like best about the product?
When our previous authentication provider unexpectedly increased their prices as soon as we gained traction, Stytch came to the rescue. Not only is their pricing significantly better, but the level of 1-on-1 support we received throughout the migration process truly made us feel like valued customers (not that we even needed it really - the simplicity of their API made integration/implementation a breeze). It's rare to feel passionately about an authentication provider, but I couldn't recommend Stytch highly enough. I sing their praises to every developer I talk to.
What do you dislike about the product?
If I have to come up with an area of improvement, I guess I would say: less comprehensive documentation (understandable for a startup/less-established company). However, this is easily made up for by their API's ease of use and the extremely dedicated support they provide.
What problems is the product solving and how is that benefiting you?
Stytch handles all of our user authentication, both before and after they sign up for an account. They provide all of the standard auth features that help us manage user access to our applications but they're also ahead of the curve with features like passwordless/magic links and digital fingerprinting (identifying site visitors without accounts through properties such as their browser, device, etc.).
Excellent modern, developer-first authentication service
What do you like best about the product?
You can tell Stytch was crafted by people who have thought about this problem deeply and attacked it from a fresh perspective and codebase leveraging everything they learned the first 10 times they did it. The SDK / interface is simple and clear, and encapsulates best practices without a thought. It was easy to get going, and they have transparent and fair pricing for us we scale. They also have excellent support via Slack.
What do you dislike about the product?
Some of their platform is less configurable than I'd ideally like - they tend to make strong security decisions for you and not allow you to loosen them, even if it may make business sense for your application.
What problems is the product solving and how is that benefiting you?
Not having to reinvent the wheel and build this ourselves, or pay for an alternative solution that is overcomplicated and too expensive.
The best auth product I've used to date.
What do you like best about the product?
Stytch promises a lot in terms of flexibility and ease of use, and time after time they deliver.
They are truly a developer first platform, with a support team that goes unrivaled. Auth can get complicated, and has so much surface area, and the team behind Stytch has deep domain knowledge that makes them a pleasure to work and integrate with.
The initial set up was incredibly smooth and easy to get to market. Their test vs. live environments gave me confidence when I was ready to go to production. Adding new integrations is almost as easy as flipping a few switches. It's rare to find something that so often feels like it "just works".
My team is using Stytch for auth across four different platforms and with several options for how a user might want to register or login. As a developer at a small company (and one who has serially implemented auth solutions at start ups throughout my career) I can confidentally say this is one of the most promising and delightful products I've had the pleasure of using!
They are truly a developer first platform, with a support team that goes unrivaled. Auth can get complicated, and has so much surface area, and the team behind Stytch has deep domain knowledge that makes them a pleasure to work and integrate with.
The initial set up was incredibly smooth and easy to get to market. Their test vs. live environments gave me confidence when I was ready to go to production. Adding new integrations is almost as easy as flipping a few switches. It's rare to find something that so often feels like it "just works".
My team is using Stytch for auth across four different platforms and with several options for how a user might want to register or login. As a developer at a small company (and one who has serially implemented auth solutions at start ups throughout my career) I can confidentally say this is one of the most promising and delightful products I've had the pleasure of using!
What do you dislike about the product?
Stytch is still relatiely new to market. There are growing pains and improvements to be made as this product matures. The dashboard is easy to use and intuitive, but some of the features still have room for growth.
That said, any time I have had even a hint of an problem, the support team has been so responsive, helpful, and available to fill gaps that I can't even really say anything negative at all.
That said, any time I have had even a hint of an problem, the support team has been so responsive, helpful, and available to fill gaps that I can't even really say anything negative at all.
What problems is the product solving and how is that benefiting you?
Stytch makes integrating multiple auth solutions incredibly intuitive. The suite of solutions is allowing me to rapidly develop and integrate various login modalities such as social, magic link, and password into a new product. My requirements are changing all the time, and Stytch makes that as eawsy as possible to deal with. They take the burden of the security side of things and allow me to think more deeply about what my product is doing.
A mature product with startup hustle
What do you like best about the product?
Stytch was very quick to implement and has had an immediate impact on our product. The authentication flow is fast — OTP emails are delivered in seconds, significantly faster than our previous provider — and the benefits are self-evident in our improved conversion metrics since migrating to Stytch.
The Stytch team is top-notch and has been a valuable partner from the start. Questions are answered promptly, and the team delivers quickly on feature requests and improvements. They've been a joy to work with.
Pricing is also extremely reasonable and growth-friendly. We're confident we've made the right choice by moving to Stytch.
The Stytch team is top-notch and has been a valuable partner from the start. Questions are answered promptly, and the team delivers quickly on feature requests and improvements. They've been a joy to work with.
Pricing is also extremely reasonable and growth-friendly. We're confident we've made the right choice by moving to Stytch.
What do you dislike about the product?
Really don't have much negative to say. While integrating, we came across a couple features that weren't fully detailed in the documentation, but the team was very quick to address our questions and amend the docs.
What problems is the product solving and how is that benefiting you?
Stytch enables us to implement best-in-class user authentication without devoting significant time and resources. User authentication is a sensitive, complex domain, and Stytch takes care of the underlying implementation, reliability, security, and other aspects that would require significant investment to build and maintain in-house.
Works really well, great docs just needs more customization.
What do you like best about the product?
I really appreciate how easy it is to get started with Stytch. The documentation is clear and well-organized, and the API and SDKs are straightforward to implement. I also appreciate the flexibility of the platform, which allows me to customize the authentication and onboarding experiences to match my brand. The range of MFA factors available is also a big plus, as it gives me the ability to offer my users different options depending on their preferences and security needs. Overall, Stytch has made it much easier for me to build secure and user-friendly authentication flows for my applications.
What do you dislike about the product?
One area where I think Stytch could improve is in the granularity of control it offers over the authentication process. For example, while the platform allows me to customize the branding of the authentication emails and SMS messages, I would like more options for configuring the content and formatting of those messages. Additionally, I think it would be helpful to have more fine-grained control over the user data that is collected and stored by Stytch. Finally, while the pricing for the platform is reasonable, it would be helpful to have more flexibility in terms of the pricing tiers and the ability to purchase features à la carte.
What problems is the product solving and how is that benefiting you?
Stytch is solving the problem of identity and access management by providing a comprehensive platform for building secure and user-friendly authentication and onboarding experiences. This is beneficial to me because it saves me time and resources that I would otherwise have to spend building and maintaining my own authentication infrastructure. By using Stytch, I can focus on building my core product and leave the authentication and identity management to the experts. Additionally, the flexibility of the platform allows me to tailor the authentication experience to the needs and preferences of my users, which can help increase engagement and conversion rates. Overall, Stytch is helping me build a better product by providing a secure and customizable authentication solution that enhances the user experience.
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