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23 reviews
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External reviews are not included in the AWS star rating for the product.


    Retail

The best Omnichannel Chat

  • January 07, 2025
  • Review provided by G2

What do you like best about the product?
They provide me with a easy to use platform to handle all incoming traffic for my clients. Boosting our cusotmer experince and sales.

Not to mention how competitive the pricing it.

Their Customer support is also proactive.

Never faced any downtime with the platform.
What do you dislike about the product?
Onboarding could be done faster, other than that, the integration with our systems was pretty quick.
What problems is the product solving and how is that benefiting you?
It Combines all my customer's quires, orders, analytics and shipment tracking on one single platform. (I have an e-commerce business)


    Education Management

Easy to use tool

  • October 17, 2024
  • Review provided by G2

What do you like best about the product?
Cequens Campaign product is very easy to use plus the csm team is always ready to support
What do you dislike about the product?
Nothing as such very easy to use product
What problems is the product solving and how is that benefiting you?
Marketing Outreach has become easy as soon we deployed cequens in our system


    Muhammad S.

A Great Success Partner!

  • September 17, 2024
  • Review provided by G2

What do you like best about the product?
Customer Care and support are one of the most efficient aspects of our relation with Cequens
What do you dislike about the product?
It's not a downside to be honest it's a mere suggestion to offer premium services for different prices for long standing partners
What problems is the product solving and how is that benefiting you?
Effective and Instant communications with our users