Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
300 reviews
from
External reviews are not included in the AWS star rating for the product.
Much, much easier than trying to do it yourself
What do you like best about the product?
Before we began using Jellyfish, we tried to produce the same data in-house and it didn't work out. It was a lot of work, it was prone to error, and it didn't look half as good as Jellyfish does. Jellyfish has put all of this data and more, at our fingertips. The hard part now is figuring out how to use the data. Almost as good as the product itself have been the folks at Jellyfish. They have worked with us hand in hand since day one. Any questions, any requests, they have been very responsive and helpful. Now that I've been using Jellyfish for about 9 months, I can't imagine working without it at this point.
What do you dislike about the product?
Jellyfish is still a rapid-growth startup, so they are focused on delivering customer value quickly. Being a customer, I can appreciate that. The downside is that some of the more mundane, less interesting bits of the application are lacking or missing altogether. You have to work through your rep to do most user management or tweak any application settings. Since this isn't a day-to-day activitiy for me, it's not a big deal.
What problems is the product solving and how is that benefiting you?
Jellyfish helps us:
1. Understand our we've invested our people
2. How are teams are performing
3. The true state of work in progress (vs the more basic view JIRA provides)
1. Understand our we've invested our people
2. How are teams are performing
3. The true state of work in progress (vs the more basic view JIRA provides)
easy to use application with not enough customization options
What do you like best about the product?
The most useful feature of JF is the allocation for both develop and defects (per group, team, etc)
What do you dislike about the product?
no way to specify the duration of the statistics (for instance, there are views in months only).
no API to retrieve the data and to use it outside of JF
no API to retrieve the data and to use it outside of JF
What problems is the product solving and how is that benefiting you?
JF shows you the FTEs spent on a specific activities
Great tool for Engineering Management
What do you like best about the product?
We are still implementing Jellyfish, but so far it has given us really good visibility into engineering team cost allocations as well as performance. We are very excited to expand the usage of Jellyfish to get the most out of it.
The team at Jellyfish has also been great to work with. They are knowledgeable and very responsive to requests and questions. It has been a pleasure to work with them.
The team at Jellyfish has also been great to work with. They are knowledgeable and very responsive to requests and questions. It has been a pleasure to work with them.
What do you dislike about the product?
To get the most out of Jellyfish implementation, we needed to do a good amount of Jira project clean-up. While this took some effort, our Jira instance has improved hygiene because of it.
What problems is the product solving and how is that benefiting you?
As we implement Jellyfish, it gives Engineering management improved visibility into metrics and also reduces manual work that traditionally was done in Excel sheets.
Outil de métriques utile qui s'adapte à une structure d'équipe complexe
Qu'aimez-vous le plus à propos de the product?
La fonctionnalité "Hiérarchie" dans Jellyfish nous a permis de configurer nos équipes et tous les autres niveaux de l'organisation d'une manière qui nous convenait le mieux, en utilisant une configuration et des méthodes JIRA uniques. Parce que nous avons pu effectuer cette répartition initiale, nous pouvons présenter des métriques à la direction de toutes les manières qu'ils exigent malgré certaines nuances que nous avons dû contourner.
Nous avons également pu rationaliser plusieurs feuilles de calcul en une seule, qui s'intègre dans Jellyfish pour notre organisation, et nous fait gagner du temps sur la saisie et la manipulation manuelles des données.
Nous pouvons toujours facilement cliquer pour accéder aux données brutes dans JIRA ou GitHub pour examiner de plus près, ce qui est essentiel pour le dépannage.
Nous avons également pu rationaliser plusieurs feuilles de calcul en une seule, qui s'intègre dans Jellyfish pour notre organisation, et nous fait gagner du temps sur la saisie et la manipulation manuelles des données.
Nous pouvons toujours facilement cliquer pour accéder aux données brutes dans JIRA ou GitHub pour examiner de plus près, ce qui est essentiel pour le dépannage.
Que n’aimez-vous pas à propos de the product?
Une fonctionnalité de rapport/graphique personnalisé serait agréable ; ou, avoir un peu plus de flexibilité pour personnaliser certains des graphiques existants aiderait. Jellyfish a également des moyens explicites de considérer le travail comme terminé basé sur JIRA auxquels nous avons pu nous adapter en grande partie, mais les choses peuvent ne pas être aussi flexibles pour d'autres entreprises.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Cela permet d'économiser plusieurs heures de travail pour une poignée de gestionnaires de notre équipe chaque mois, ce qui me fait gagner du temps.
Cela expose également certains indicateurs clés à la direction afin que nous puissions identifier où et comment améliorer les équipes Scrum, le tout en un seul endroit.
Cela expose également certains indicateurs clés à la direction afin que nous puissions identifier où et comment améliorer les équipes Scrum, le tout en un seul endroit.
Data that you cant get from anywhere else
What do you like best about the product?
The easiness of use. JF integrates with the enitre workflow with great inputs and visualization.
You get data and information about your teams that you just cant get from a different tool.
The customer support and our point of contact (Lane Cronin) is just amazing with an answer to every question that we have
either in a zoom conversation or slack message.
You get data and information about your teams that you just cant get from a different tool.
The customer support and our point of contact (Lane Cronin) is just amazing with an answer to every question that we have
either in a zoom conversation or slack message.
What do you dislike about the product?
Requires adjustments that only JF can do, not real time integration with Jira.
What problems is the product solving and how is that benefiting you?
It lets me understand where the teams invest their time, provides KPIs and measurements and is just a great tool to overview the engineering process and allows better planning.
White glove treatment for a robust product!
What do you like best about the product?
The software provides robust data and I have received "white glove" attention during not only the introduction and overview but also ongoing weekly support sessions from Jevin.
What do you dislike about the product?
I haven't identified anything that I dislike.
What problems is the product solving and how is that benefiting you?
Currently, we haven't identified any problems that need to be resolved.
Amazing tool to help demystify your engineering operations
What do you like best about the product?
How well it integrates into our entire workflow. It's amazing how much information we can glean from Jellyfish, everything from high-level metrics, to cost cap.
What do you dislike about the product?
Some of the DevOps metrics are still a bit unrefined. UX and nav can be tricky and wish we could get some of the views from the top level down to the team view.
What problems is the product solving and how is that benefiting you?
It reports on everything from where our engineering resources are being spent, cost capitalization, engineering efficiency and effectiveness and overall operational health.
Highly Recommend Jellyfish to get Key Engineering Insights
What do you like best about the product?
Jellyfish provides a lot of data that we don't/can't get from Jira. It offers a lot of great visuals, with drill downs to get to very specific details. It provides every level of data we need, from highly-aggregated info about our whole engineering department, to info on a specific team's performance, to info on specific sprints/tickets. Our point of contact (Lane) is AWESOME - she's super knowledgable and helps us with everything we need.
What do you dislike about the product?
Jellyfish is very configurable, but a lot of it must be done by Jellyfish. It's not a big problem because Jellyfish is very responsive, but it would be nice so we don't have to bother our point of contact. The user management is a bit cumbersome and slow.
What problems is the product solving and how is that benefiting you?
We get detailed performance metrics on our development teams so we can coach them to improve. It ties together data from several systems to give us one holistic picture. We get a consistent set of metrics across all teams, regardless of tech stack. It gives us valuable aggregations that are not possible in Jira (rollups based on custom fields, investment allocations, etc). All of the data/metrics have drill-down options so we can get to the tickets involved and cleanup/organize as necessary.
Engineering Program Management
What do you like best about the product?
Provides visualizations sliced and diced in many different ways. Provides evidence for Software Capitalization.
What do you dislike about the product?
There are no downsides to using Jellyfish - but it does require that engineering maintain good jira hygiene.
What problems is the product solving and how is that benefiting you?
Provides the ability to see what teams are working on and the progress that features are making. Visualizations are the key!
Getting the information and evidence Software Capitalization is huge for the engineering managers.
Getting the information and evidence Software Capitalization is huge for the engineering managers.
Valuable data mining
What do you like best about the product?
Data is collected and analyzed from existing development activities without the need for special data reporting. It figures out what's happening on its own. The intelligent prediction of when a project will finish is incrediblly accurate.
What do you dislike about the product?
The UX could be improved a little bit. But it's a fairly new product and I understand that they are focusing on the more important part of the data analysis, which is the actual secret sauce. I assume that the UX will improve steadily over time.
What problems is the product solving and how is that benefiting you?
It shows us distribution of work: Features, tech debt, maintenance, etc. And it also reports on the real dollar cost of all work being done. So we can see how much money is being spent on each type of work. This gives tremendous insight into how the expensive R&D resources are being used. It also allows easy automation of reporting on capitalizable expenses.
showing 271 - 280