Jellyfish
JellyfishReviews from AWS customer
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Great onboarding experience
What do you like best about the product?
The wide array of data points that lead us to understanding our delivery process in real-time with actionable insights.
What do you dislike about the product?
I'd love to find an API that allows me to export things like allocation data / graphics to present to a wider management team within a wider engineering-health scope.
What problems is the product solving and how is that benefiting you?
Better understanding our investment in technology and how we can match that to organizational goals and directives.
Jellyfish: Navigating the Depths of Data-Driven Engineering Excellence
What do you like best about the product?
What I find most compelling about Jellyfish is its ability to seamlessly integrate Git and Jira data into a coherent and easily understandable format. This amalgamation of data not only simplifies the complexities but also translates into actionable insights, allowing for a more informed decision-making process.
The straightforward setup of Jellyfish, coupled with an array of built-in features and opinions, distinguishes it from many alternatives. This user-friendly approach aligns with Jellyfish's philosophy, making it a practical choice for teams aiming to streamline their processes without unnecessary complications.
In essence, what I appreciate most about Jellyfish is its ability to turn complex data into actionable insights while maintaining a user-friendly interface and a commitment to continuous improvement.
The straightforward setup of Jellyfish, coupled with an array of built-in features and opinions, distinguishes it from many alternatives. This user-friendly approach aligns with Jellyfish's philosophy, making it a practical choice for teams aiming to streamline their processes without unnecessary complications.
In essence, what I appreciate most about Jellyfish is its ability to turn complex data into actionable insights while maintaining a user-friendly interface and a commitment to continuous improvement.
What do you dislike about the product?
While Jellyfish has proven to be a valuable tool, there are a couple of aspects that could be improved upon.
Firstly, the customization and configuration process in Jellyfish is not as self-service as desired. The platform's opinionated nature, while promoting standardization across teams, comes at the cost of flexibility. This trade-off might not align with every organization's philosophy, as some may prefer a more customizable approach.
Another point of concern is the reliance on support tickets for certain configurations. Although the support team is responsive and efforts are being made to enhance self-service capabilities, the current model can result in configuration changes taking a day or two to be completed. This delay may be a hindrance in situations that require quick adjustments.
In summary, while Jellyfish excels in many areas, improvements in customization options and a more streamlined self-service configuration process would contribute to an even more seamless user experience.
Firstly, the customization and configuration process in Jellyfish is not as self-service as desired. The platform's opinionated nature, while promoting standardization across teams, comes at the cost of flexibility. This trade-off might not align with every organization's philosophy, as some may prefer a more customizable approach.
Another point of concern is the reliance on support tickets for certain configurations. Although the support team is responsive and efforts are being made to enhance self-service capabilities, the current model can result in configuration changes taking a day or two to be completed. This delay may be a hindrance in situations that require quick adjustments.
In summary, while Jellyfish excels in many areas, improvements in customization options and a more streamlined self-service configuration process would contribute to an even more seamless user experience.
What problems is the product solving and how is that benefiting you?
Jellyfish solves key challenges by offering insights into team performance, identifying and addressing operational bottlenecks, aligning work with strategic goals, providing a structured approach to goal setting, and facilitating proactive process optimization. These solutions result in improved efficiency, informed decision-making, and a more streamlined and goal-oriented approach to engineering leadership.
Easy to use, accurate metrics and outstanding support!
What do you like best about the product?
Jellyfish provides a great dashboarding solution with excellent ease of use. Our Engineering team relies on Jellyfish to tune in their sprints and better manage the performance of their team members with actionable insights.
What do you dislike about the product?
I really don't have any complaints. looking forward to seeing what features are next.
What problems is the product solving and how is that benefiting you?
integrated insights on our sprint performance and code velocity/quality
Powerful Insights, Easy to use
What do you like best about the product?
Jellyfish has been a trusted tool for providing insight into where our development teams are spending their time. We've used Jellyfish to identify bottlenecks in our development organization. We've also been able to use Jellyfish to observe trends in our software development, as well as tracking performance through Epics, and org-wide Initiatives.
Customer Support have been amazing – very easy to reach out to, and The Bloom – a community of users has been a tremendous resource.
Setup and configuration was straight forward, and more admin functionality is being added on a regular basis to allow internal Administrators to control how Jellyfish is used.
We use Jellyfish on a regular basis across all levels of the company from 1:1s, Team Sprint Reviews, weekly check-ins for KPIs / OKRs, to Quarterly and Annual Reviews with the CTO and CPO leadership
Customer Support have been amazing – very easy to reach out to, and The Bloom – a community of users has been a tremendous resource.
Setup and configuration was straight forward, and more admin functionality is being added on a regular basis to allow internal Administrators to control how Jellyfish is used.
We use Jellyfish on a regular basis across all levels of the company from 1:1s, Team Sprint Reviews, weekly check-ins for KPIs / OKRs, to Quarterly and Annual Reviews with the CTO and CPO leadership
What do you dislike about the product?
Some screen behaviours are a little inconsistent – sometimes data isn't presented on one view where it is on another view – and it would be useful on both. There's a couple of small tweaks to the UX that the Jellyfish team are continually polishing to improve.
What problems is the product solving and how is that benefiting you?
Being able to see where development teams are spending their time, against the time allocated from a planning perspective has been useful in decision making for future allocations.
It's been useful to review the cost of development teams, against the attributed ARR uplift. This has opened the door to conversations between Development teams with Product, Sales, Marketing to drive Bang for Buck conversations.
We're also able to track how well we're completing long lived initiatives. We have cross-cutting initiatives that involve large percentages of our development teams, and providing reporting in a single place is a useful place to start conversations, to understand where blockers exist.
It's been useful to review the cost of development teams, against the attributed ARR uplift. This has opened the door to conversations between Development teams with Product, Sales, Marketing to drive Bang for Buck conversations.
We're also able to track how well we're completing long lived initiatives. We have cross-cutting initiatives that involve large percentages of our development teams, and providing reporting in a single place is a useful place to start conversations, to understand where blockers exist.
Great insights for Engineering Teams
What do you like best about the product?
Great unified metrics! I don't have to go to individual sources like JIRA and Github, too see how i'm doing
What do you dislike about the product?
The interface is not that intuitive, took me time to find what i need to see. As an individual contributor, I mostly care about my own metrics, it should be something i see in the landing page as soon as i login.
What problems is the product solving and how is that benefiting you?
Allows me to be aware of my velocity,
Jellyfish has comprehensive feature set
What do you like best about the product?
I like Jellyfish having the capability to pull details Github and DORA metrics. Also have the capability to normalize and average out the data across time
What do you dislike about the product?
I don't quite like the user interface. It's not intuitive
What problems is the product solving and how is that benefiting you?
It gives me an overview of engineering metrics and from there, I can delve deeper into the reasoning behind each metric
Detailed, reliable metrics
What do you like best about the product?
Am I doing better or worse than my team mates? Am I doing more or less work than them? My entire career I have been pondering these questions, trying to guess the answers. Now, Jellyfish gives me the answer. Not just that, I can see how each person evolves over time, I can help struggling colleagues and worry less. I feel more focused and motivated.
What do you dislike about the product?
I can't compare myself against average people in my position, outside the organization. How do I compare to the world?
What problems is the product solving and how is that benefiting you?
Jellyfish lets me compare my own performance with other people's. I can now compare my performance output with people in my organization. I just wish I could compare myself against world / local average metrics for my position.
Real Time Ops and Post Incident Review Game Changer
What do you like best about the product?
Really easy to use with a plethora of useful features. It was easy to integrate Jellyfish with our existing processes and then expand on them.
What do you dislike about the product?
As soon as I find something I'm unhappy with I'll realy out and let support know. So far its been smooth sailing.
What problems is the product solving and how is that benefiting you?
Capturing the impact of production issues and performance trends over time.
Great Insights
What do you like best about the product?
Great way to get insights into an organisation, drilling down to a per team/per user view on demand and view, all based on GitHub/Jira. It is very helpful to track how the company is performing, but also drill down and see what the teams are working on and where we can improve.
What do you dislike about the product?
There is a lot of configuration to be done before you're able to get meaningful data, and depending on what you're looking for, it can be difficult to get to the place where you'll get the data you want.
What problems is the product solving and how is that benefiting you?
Jellyfish takes & analyze data from various sources (such as GitHub or Jira), and aggregates & process in a way that makes it easy to see how the company/teams/individuals are performing and what they're working on, something that would be much harder to understand otherwise.
Amazing Platform to get insight into your team their productivity, blockers, time sinks and more!
What do you like best about the product?
Easy to get value quickly by focusing on a few simple metrics at first, after which there's many ways to dive deeper and look at more complex metrics. Currenly getting a lot of value out of Life Cycle metrics and better understanding how they impact producitivty and team happiness.
Whenever there's an issue which my peers don't know the answer to Jellyfish is quick to help.
Whenever there's an issue which my peers don't know the answer to Jellyfish is quick to help.
What do you dislike about the product?
The amount of features mean that it sometimes take me a few clicks to find what I'm looking for in the app. And of course like any data analysis tool, it takes some effort at the start to make sure your data is clean, tickets tagged correctly and of the correct type, etc.
What problems is the product solving and how is that benefiting you?
Jellyfish gives me insight into which productivity metrics of my team are evolving in the right direction and which are not, it shows me with data which type of tasks, projects or technologies are causing issues in the team.
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