Jellyfish
JellyfishReviews from AWS customer
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Great Platform!
What do you like best about the product?
Ease of use and valuable metrics extracted from the integrations.
What do you dislike about the product?
Nothing major but in a world full of systems seeing Jellyfish integrate with more systems it would be great.
What problems is the product solving and how is that benefiting you?
Getting the metrics that the native tools don't have.
Getting serious about product development predictability through visibility
What do you like best about the product?
Jellyfish has unlocked levels of visibility into current product development work that we've never had before. We now track all of our quarterly commitments and can easily see which projects are on-track or off track, which are seeing scope creep and which teams may need help.
What do you dislike about the product?
It took a long time to get Jellyfish fully integrated with Jira and git and actually working for us effectively. Team adoption is a struggle, but that can be true of any new tool. Overall it took real dedication from the Jellyfish team and our supporting staff to make the tool effective.
What problems is the product solving and how is that benefiting you?
Historically our product development teams have been good at planning quarterly work, but less predictable when executing and often exiting the quarter with only partially completed committments. Attempting to understand the root causes of these misses without Jellyfish was very difficult and monitoring true, commit-level progress during the quarter was painstaking and only loosely accurate. Jellyfish's ability to project an Epic completion date based upon scope, velocity and FTEs has allowed us to have the right conversations and improve our predictability.
Insights that are actually useable
What do you like best about the product?
My favorite part of Jellyfish is providing an actually useable interface for interfacing with Jira. Much easier to high-level see what is going on with my teams.
What do you dislike about the product?
A little confusing at times to find the information I need.
What problems is the product solving and how is that benefiting you?
Helping me see metrics on projects and people.
Force-multiplying tool that provides actionable insights with minimal effort
What do you like best about the product?
- Amount of actionable operational metrics with easy configuration & integration setup
- Visualizations of data
- Software capitalization reporting capabilities
- Responsive customer support
- Visualizations of data
- Software capitalization reporting capabilities
- Responsive customer support
What do you dislike about the product?
Automated email progress reports are only limited to specific epic and not groups of epics/initiatives or entire portfolio.
What problems is the product solving and how is that benefiting you?
Jellyfish enables the organization to focus resources on analysis and meaningful action instead of on efforts to consolidate, manage, create and maintain reports and visualizations. The tool continually gets enhancements to better leverage all the data, which means we keep gaining new functionality and insights!
Unlock insights about how your organization works!
What do you like best about the product?
Jellyfish gives us a better view of _what_ the team (or org, or company) is working on. Being able to drill down from teams or orgs to people and metrics about their activity is useful. Not from a "big brother" standpoint but to help drive 1:1 conversations and improve how the team works.
I've used the release planner functionality to show distractions and help gain data to prove to leadership we need additional engineers to help complete a project. It hooks into many of our other systems to give a single pane of glass view into our metrics.
Setup was pretty easy. Once we provided API keys to downstream systems, data was loading in the first week. There are some customizations we can do for categories, hierarchy and organization.
Update: The cost (by FTE) is also an interesting feature I learned about by "accident" seeing another user during office hours.
I've used the release planner functionality to show distractions and help gain data to prove to leadership we need additional engineers to help complete a project. It hooks into many of our other systems to give a single pane of glass view into our metrics.
Setup was pretty easy. Once we provided API keys to downstream systems, data was loading in the first week. There are some customizations we can do for categories, hierarchy and organization.
Update: The cost (by FTE) is also an interesting feature I learned about by "accident" seeing another user during office hours.
What do you dislike about the product?
Sometimes it's tough to track down what the data means. There's user data consolidation that sometimes has to occur (multiple git users). No APIs to pull data for automation/other systems. There are a number of features that don't seem to be self-service and requires reaching out to support to make changes.
Update: I would love to see more out of the box integrations for common software platforms. Slack, Outlook calendars and more customization options that we can do ourselves.
Update: I would love to see more out of the box integrations for common software platforms. Slack, Outlook calendars and more customization options that we can do ourselves.
What problems is the product solving and how is that benefiting you?
Consolidating performance data about engineers, teams and the organzation to help educate and data driven decisions about how we work.
A total timesaver!
What do you like best about the product?
Jellyfish has knocked off hours of time spent gather meaningful metrics and manipulating data to make informed decisions for my team! I love the visuals!
What do you dislike about the product?
I wish there was more control over which issue types were included in the metrics and filtering dates by sprint was available everywhere - all metrics.
What problems is the product solving and how is that benefiting you?
allows me to see where my team's time is being spent and highlights areas that may be a concern that I can dig into further.
Understand the speed of development and AI-copilot adoption
What do you like best about the product?
The AI-Copilot analytics offer a powerful new lens into how generative AI is impacting development velocity. I appreciate how Jellyfish automatically attributes code contributions to AI-assisted work, allowing us to track adoption, usage trends, and productivity deltas over time. This is especially valuable for understanding how engineers are leveraging tools like GitHub Copilot and aligning that with velocity and cycle time.
What do you dislike about the product?
Would love to see Jellyfish go one step further and suggest actions to improve adoption or speed—e.g., identify low-adoption teams, flag where Copilot usage is correlated with higher velocity, and recommend enablement strategies based on that insight.
What problems is the product solving and how is that benefiting you?
Engineering and Developer Experience analytics
Provides needed visibility on our direction!
What do you like best about the product?
Jellyfish allows me to easily see where our engineering teams are focusing their time, which allows us to capacity plan and understand how to allocate our resources. This also lets us see if there are any surprising ways we are spending our time. It is easy to set up the allocation rules. In addition, I've recently started using the metrics and goals to be able to understand trends within our organization.
I've always received timely responses from their support teams and am also starting to use their community, Bloom, to undertand best practices on using the platform.
I definitely want to explore using more of their tools, like scenario planning, to understand the health of our work.
I've always received timely responses from their support teams and am also starting to use their community, Bloom, to undertand best practices on using the platform.
I definitely want to explore using more of their tools, like scenario planning, to understand the health of our work.
What do you dislike about the product?
A small thing - their DevOps metrics currently live in a different page than the rest of the metrics, which can be a bit confusing.
What problems is the product solving and how is that benefiting you?
Seeing all data in one place, understanding allocations, automatically calculating metrics
A huge fan of JellyFish
What do you like best about the product?
The visibility into project statuses and staff engagement/focus is a game changer. Driving some solid SCM and Jira hygiene to yield nearly fully automated DevFinOps CapEx reporting is a big time saver. The product team engages very well on feedback and opportunities to improve the product. I'd highly recommend.
What do you dislike about the product?
While JellyFish is doing great updating and adding some of the core features, sometimes the small stuff seems delayed which would help the usability. This is minor in comparison to the overall value JellyFish provides.
What problems is the product solving and how is that benefiting you?
DevFinOps and project allocation automation is great.
Jellyfish ROCKS
What do you like best about the product?
Jellyfish has saved me SO MUCH TIME. I used to gather everything from Jira. That included writing complex queries, exporting to excel, and then massaging that data to create the visuals I needed. I'm not great a writing jqueries, so it took way longer than it should have. Jellyfish literally does all of that and spits it out in beautiful visuals.
Update: I still love Jellyfish! They've done some great UI updates recently that really make it easy to use. Can't wait to see what else they give us in the coming months!
Update: I still love Jellyfish! They've done some great UI updates recently that really make it easy to use. Can't wait to see what else they give us in the coming months!
What do you dislike about the product?
I would love to see average velocity calculated. Jira doesn't do that any longer, so having an automated widget to view that would be great.
What problems is the product solving and how is that benefiting you?
We can see where we're at on any given deliverable. We can also really dig into team performance and fine-tune whatever is needed. We're also using it to help with CapEx calculation and Developer engagement, which has been hugely helpful.
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