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403 reviews
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External reviews are not included in the AWS star rating for the product.


    Yannick K.

great for pulling reports

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
utomatic patch management is a crucial feature to ensure that all software and operating systems are up to date with the latest security patches. Syxsense can help automate the patching process, reducing vulnerabilities and improving overall security.
What do you dislike about the product?
nothing to be honest the UI could be more user friendly but that is it
What problems is the product solving and how is that benefiting you?
solving problem of everyone being up to date with updates and group policies allowing us all to stay compliant


    Lewis M.

New software for rolling out updates across the domain

  • November 17, 2023
  • Review provided by G2

What do you like best about the product?
I like the use of the management UI to manage users workstations across the company. The agents are easy to deploy and provide helpful metrics. We use this daily in our company to manage updates.

Customer support at syxsense is very helpful and they are quick to respond.
What do you dislike about the product?
I think that on the UI in general there is some overcrowding and can be difficult to navigate without prior knowledge.
What problems is the product solving and how is that benefiting you?
Windows updates for company workstations across the board
Scheduling manintenance on laptops


    Aman A.

Very powerful tool for automated patch management.

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Very useful in scanning networks, locating end user devices, executing custom remote scripts and patching them.
Very reliable technology.
What do you dislike about the product?
Very few times an update would fail with not a lot of information.
It doesn't happen very often though.
What problems is the product solving and how is that benefiting you?
It's easy to identify vulnerabilities but hard to patch them in time. Syxsense takes care of that in an automated way.


    Computer Software

Makes tech life easier

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Simplicity and effectiveness of the platform.
What do you dislike about the product?
None to report. We've been using Syxsense for years now.
What problems is the product solving and how is that benefiting you?
Rolling out of Windows Update to all our offices. Way easier that WSUS.


    Jahnvi P.

Best product to use

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use and very user friendly software.
What do you dislike about the product?
Little bit confusing for bigginers to find the correct tabs
What problems is the product solving and how is that benefiting you?
It is helping to upgarde many windows systems at a same time. Very time saving product.


    Dominik F.

A very powerful and versatile cloud management tool for small and medium sized businesses.

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
- option for device quarantine in case of infection
- patch management for a wide range of applications by severity score
- executing powershell scripts remotely
- a lot of useful default queries for all included assets
- fast, helpful and friendly support
What do you dislike about the product?
- the remote control option is not very good implemented/unstable
- sometimes device names get mixed up or duplicates occur - have always to be checked with the support
- software can only be installed in computer context, not in user context
What problems is the product solving and how is that benefiting you?
Immediate Patch Management by Severity Score
A lot of useful default queries for all included assets
Fast Software Deployment
Fast Device Quarantine for malicious devices


    Ekhlasur R.

Robust SaaS-based Patch Management Solution with Excellent After-Sales Support

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Syxsense has allowed our organziation to move to a modern approach to patch management. The best part of using an SaaS like Syxsense is that we are able to manage endpoints that are simply connected to the internet and has no VPN requirements. Our previous solution failed to capture and manage all endpoints as they were not regularly or consistantly connected to VPN. This is acomplished by a Syxsense agent installed on the endpoint. This is far better and provides more reliable patching versus WSUS. After sales customer support was redily available to help us get onboarded and to troubleshoot initail issues.
What do you dislike about the product?
The issues the we exprienced are mostly due to our organizations unfamiliarlity with cloud-based solutions. Others who are more familiar will likely not expreince this issue. The issue we faced was wtih the intial configuration and naming of groups, collections, etc. Since this is a cloud application, unique name requirements applied and this prevented us from simply replicating our existing organzatinal structure. While onboading and intergrating with Syxsense was easy, this was a minor understanding hurdle we had to overcome.
What problems is the product solving and how is that benefiting you?
The most significant problem it solved for us, especially during the pandemic, was that we were able to manage and patch endpoints that infrequently connected to VPN. We use Office 365 and a subset of our staff access their Office 365 over the web exclusively, thus they do not regularly connect to VPN. This created a security risk for us as the non-VPN endpoints were not getting patched by WSUS. Syxsense as a SaaS with a Windows agent solved this problem for us. We also gained remote desktop access to non-VPN endpoints as a bonus feature of the Widnows Syxsense agent.


    Information Technology and Services

Syxsense Review

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
I've liked everything about Syxsense thus far. Compared to our previous software management solution, Syxsense is night and day. Their support has been first-class and extremely helpful.
What do you dislike about the product?
Occasionally we have issues with machines checking in with the console but this is far and few between and when asked, their support has assisted.
What problems is the product solving and how is that benefiting you?
It solved the problems we'd encountered with our previous solution. Syxsense being cloud-based is amazing so no matter where our institutional machines are located, they get the updates we are sending.


    Higher Education

Fantastic onboarding, simple UI, continuous support

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
Simply UI, easy to learn, ongoing support when needed.
What do you dislike about the product?
Occasional issues that are hard to identify the root cause
What problems is the product solving and how is that benefiting you?
Maintaining compliance and ease of patch management.


    Torion A.

My experience has been good.

  • November 16, 2023
  • Review provided by G2

What do you like best about the product?
The automation makes it easy to keep things patched.
What do you dislike about the product?
Software icon removes after updates. Also no auto update on devices that appear online automatically.
What problems is the product solving and how is that benefiting you?
The ability to patch sytems with ease.