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Reviews from AWS customer

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403 reviews
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External reviews are not included in the AWS star rating for the product.


    Computer Software

Accruent Review

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
The fact that the software was installed at the BIOS level, and would not be affected by a hard drive wipe or replacement. It was also nice that we could remotely wipe or freeze the device from intruders the next time it checked into the manager.
What do you dislike about the product?
The price. For what we utilized of the product, it was a very large cost that was basically only for when a device was actually stolen or lost, which was maybe once a year.
What problems is the product solving and how is that benefiting you?
We were only really using it for locking down a system in the event that it was lost or stolen.


    Insurance

Absolutely Perfect!

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
Ability to see and track all assets on a Map! As well as the lock and wipe feature.
What do you dislike about the product?
Nothing. It just works and gives you the peace of mind
What problems is the product solving and how is that benefiting you?
Keeping track of assets and preventing theft
Recommendations to others considering the product:
You won't lose an asset with Absolute!


    Information Technology and Services

Excellent program and a must for a corporation environment

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
Simple tool to install. Peace of mind knowing that a device can be recovered or at the very least receive a monetary refund if recovery is not successful
What do you dislike about the product?
Nothing to dislike. Excellent product and company to use and deal with. Highly recommended!
What problems is the product solving and how is that benefiting you?
Peace of mind that a device can be potentially recovered.


    Biotechnology

Absolute Software

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
Web interface is easy to navigate and use
What do you dislike about the product?
Trying to find the download for the agent is tricky
What problems is the product solving and how is that benefiting you?
We use Absolute on our laptops


    Michael B.

Compelling value statement

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
It is easy to deploy the client, it is easy to check statuses, and the alerts allow me to continue with my work knowing I will get notified if something is amiss.
What do you dislike about the product?
The procedure to enable persistence the first time is a bit clunky. I don't know there's a lot Absolute can do about that, but it's a bit clunky.
What problems is the product solving and how is that benefiting you?
Off-network contact and management of mobile endpoints - specifically laptops. We have been able to gather much more sophisticated inventory information for our devices in the field. We also now have the ability to lock/wipe/disable devices that go missing and verify they were encrypted. This provides immediate regulatory coverage.


    Information Technology and Services

An Awesome Product

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
I like the customization and the ability to run detail reports.
What do you dislike about the product?
The only thing I can thing of is the interface, sometimes it is tricky to find things.
What problems is the product solving and how is that benefiting you?
The main business problem was laptop tracking. The benefits of being able to remotely wipe or freeze devices is good as well.


    Hussain L.

Easy to many - Simple to install

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
The process of Tracking device for laptops
What do you dislike about the product?
The process of removing the existing expired device is not easy
What problems is the product solving and how is that benefiting you?
we lost laptop in past and were able to recovery. it took time


    Architecture & Planning

Piece of mind for a reasonable investment

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
The product works! Thanks to Absolute software we've recovered several lost laptops over the years and for those machines we were not able to recover, we successfully deleted the contents of the hard drive. Demonstrating this capability is critically important to government, financial, and other data-sensitive clients. The user interface is also intuitive and easy to navigate.
What do you dislike about the product?
Can't say there's anything I dislike about the product.
What problems is the product solving and how is that benefiting you?
All employees have company issued laptops and about half are remote workers. Inevitably one or two laptops go missing a year. The software has allowed us to recover or delete the hard drives of unrecoverable laptops.
Recommendations to others considering the product:
To me it makes no sense to install the software and protect only some devices and not others; that is if the reasoning is to control costs or due to a perception that some devices are less likely to go missing than others. Don't go half-way, protect ALL your devices or protect none at all.


    Non-Profit Organization Management

Exceptional service

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
The quick response to any issues and spectacular training
What do you dislike about the product?
Not much to dislike with them, they helped flip me over from a retail product to enterprise product seamlessly.
What problems is the product solving and how is that benefiting you?
We have quite a few laptops in our company and due to FOIP rules we have to prove that all information is secure. With Absolute we can prove that if a laptop goes missing we can quickly disable and wipe it so the information is safe.


    timothy L.

Everything you need for computer tracking in a self managing program

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
The ability to track computers that might leave the campus is priceless. Easy to setup and manage borders that track computer movement means no more lost or stolen hardware.
What do you dislike about the product?
Sometimes computers will report outside of the borders when they are not.
What problems is the product solving and how is that benefiting you?
We store a lot of personal information on computers that are used off campus and the ability to wipe hard drives remotely and automatically if stolen is fantastic.