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Reviews from AWS customer

6 AWS reviews

External reviews

636 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Edoardo L.

Robust, Scalable Platform with Outstanding Support and Security

  • January 02, 2026
  • Review provided by G2

What do you like best about the product?
CloudBees is a magnificent and robust platform that supports governance, manageability and ensure high security standards
The tool coordinates with major cloud platforms and DevOps apps, and they support testing, compliance and deployment.
CloudBees is significantly scalable and this enhances complex pipelines and facilitates automation
CloudBees has credible compliance mechanisms, which embrace access control and this includes significant integration with all regulatory needs
The app has brilliant vendor support, where users depend on its troubleshooting capabilities
What do you dislike about the product?
CloudBees is largely pricey and the costs increases when some companies add features like compliance modules, CD, and CI.
The app has issues with plugin compatibility, and this calls for upgrade
What problems is the product solving and how is that benefiting you?
CloudBees is a magnificent tool that scales CD and CI across all users, where it build and deploy some workflows without manual configuration
The tool has significantly automated pipelines, ensuring that teams don’t manually deploy them and this brings high reliability
CloudBees reinforces compliance and security checks, and this helps companies meet their organizational standards
The app seamlessly integrates with many DevOps tools, and this reduces context overhead and switching


    Sonalina C.

Unified, Scalable CI/CD with Top-Notch Access Control and Support

  • December 26, 2025
  • Review provided by G2

What do you like best about the product?
CloudBees demonstrates the unified standardization of different digital processes, bringing a scalable CD/CI pipelines
The app has magnificent access control, where it ensures high compliance checks and this creates a regulated environment
CloudBees provides optimized support and tight integration, where it includes expert DevOps and verified plugins
The view point of CloudBees is centralized, thus, giving easy workflow controls and process optimization
What do you dislike about the product?
CloudBees demands significant expertise for seamless set up and deployment
The software demonstrates technical hiccups, something that affects performance , more so for the large pipelines
What problems is the product solving and how is that benefiting you?
CloudBees brings scalable and reliable CI/CD, something that gives quality performance and standardization to the company
The app provides DevOps leaders with high visibility and governance controls, and this ensures every performance issue is fixed immediately
The app deploys heavy compliance measures, something that includes direct verification and supports audit risk
CloudBees offers quality and verified plugins, reducing the risks of incompatibility


    Graziana C.

Innovative CI/CD Platform with Seamless Automation and Robust Compliance

  • December 25, 2025
  • Review provided by G2

What do you like best about the product?
CloudBees is vibrant and innovative in managing continuous integration, and this leads to powerful delivery with consistent operational support
The app connects with key DevOps apps, including Terraform, GitHub, Jenkins, among others
The deployment process is brilliantly automated and all processes streamlined to speed delivery
CloudBees has established valuable compliance features that enhances high access controls and foster audit
What do you dislike about the product?
CloudBees has price increases that is constantly changing, harming small businesses
The app faces difficulties in setting up the tool, more so in configuration and integration
What problems is the product solving and how is that benefiting you?
CloudBees standardizes most of complex integrations, ensuring that continuous business development and operations
The tool centralizes plugins and governance, ensuring that all operations are executed smoothly without system crash
The app has pipeline automation, something that reduces the manual steps that faces some hiccups
There is robust security checks from this app, creating an efficient work space more so in mostly regulated industries
There is no manual errors or system outages due to the support from this app


    Samantha L.

Brilliant Automation and Scalability for Enterprise DevOps

  • December 24, 2025
  • Review provided by G2

What do you like best about the product?
CloudBees is brilliant, effective and scalable for continuous delivery and integration
The software integrates with major DevOps, including GitHub, and this facilitates workflow automation
The tool streamlines major processes by providing powerful automation, and this speeds the delivery process
CloudBees is efficient for large teams or companies, and this facilitates its organizational growth
The app has enterprise grade security measures, which ensures brilliant compliance and focused audit trail
What do you dislike about the product?
CloudBees has rich features that successfully integrate with multiple DevOps, but it has complexity in understanding and configuration
The tool has challenges in plugin management, something that demands specialized expertise
What problems is the product solving and how is that benefiting you?
CloudBees is friendly and powerful in managing complex business integrations, and this ensures quality delivery across all teams
The app brings scalable automation, something that ensures quality delivery of services without breaking the systems
CloudBees has worked on security and compliance checks, something that supports highly regulated industries
The app has streamlined the operational aspects of the company, ensuring no outages
CloudBees demonstrates DevOps visibility, something that enhances performance and ensures proactive management or optimization


    Shaik S.

cloudbees jennkins cicd review

  • July 27, 2025
  • Review provided by G2

What do you like best about the product?
cloudbees jenkins we have lot of uses.
1.we can create n number of controllers in same operation center.
2. Easy to intergration with other tools like sonar,jira,maven,gradel,ant....
3.we have good customer support when we have issues anything with installation and access and infra.
4.We have easy of implementing with casc bundles and controllers.
5.we will use same operation center to create stage,prod,dev controllers so here easy of use.
6.cloudbees jenkins having good level security and frequency of use product awesome.
What do you dislike about the product?
I don't have any thing but improve extra features.
What problems is the product solving and how is that benefiting you?
Solving easy of tracking’s application in stage ,dev,prod
becasue we are going to use three controllers for three envs.
easy of implementing new integration tools with cloudbees jenkins.
using different agents using in pipeline script.


    Adrien C.

Cloudbees is a powerfull Release management tool

  • November 15, 2024
  • Review provided by G2

What do you like best about the product?
Cloudbees is very useful for following our application deployements, the workflows used could have a lot of complex features
What do you dislike about the product?
The graphical user interface could be improve, lot of widgets are not standard, and search is case sensitive could be a real pain.
What problems is the product solving and how is that benefiting you?
Release orchestration with a lot of integration with our others tools (jira, gitlab, awx, sonarqube)


    Miquel Angel G.

Review 2024

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
Tool customization
Good and large Community
What do you dislike about the product?
Poor documentation in some topics for example with CasC
What problems is the product solving and how is that benefiting you?
CICD Global orchestration in all my technologies


    Lokesh Katamaneni

Streamlined deployment efficiency with excellent integration and comprehensive integration capabilities

  • October 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

The primary use case for CloudBees is for continuous integration and deployment. It is primarily used for production deployments. We use it to trigger Autobahn, such as CloudBees, well in advance to clear out many issues upfront, trigger change requests, and test in various environments to be ready with the production deployment on the actual date.

How has it helped my organization?

CloudBees has helped our organization by integrating with various systems like version one, GitHub, and PDSM. It reduces the need for documentation by automating processes, saving time when creating documents and testing the application. This reduces the amount of time spent on deployments and helps pull out all the test results and create change requests, providing a more streamlined process for deployment.

What is most valuable?

The most beneficial aspect is that CloudBees integrates with everything, like version one, GitHub, and PDSM. It automates documentation and testing processes, reducing the need to create documents manually. By creating automated processes, it saves time and effort.

What needs improvement?

It could improve the document upload process. Currently, documents need to be uploaded manually to the PDSM request. An enhancement could be to have a feature where you can upload documents directly to go into the PDSM request.

For how long have I used the solution?

For about two to three years, approximately two and a half to three years.

What do I think about the stability of the solution?

CloudBees has improved a lot over time. Initially, there were challenges setting it up, but once we understood its functions and processes, there were no stability issues.

What do I think about the scalability of the solution?

CloudBees is scalable as it integrates with various complex systems and offers the flexibility to scale to many other application integrations beyond those currently used.

How are customer service and support?

I have not personally interacted with customer service or support since the DevOps team handles template creation and maintenance, and they might have contacted support during the initial phase.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before CloudBees, we did not use a similar tool. However, we are currently considering a transition to GitHub Actions.

How was the initial setup?

The initial setup involved creating a template that checks pull requests in GitHub. It verifies approvals, mergers, and other criteria necessary for a build. The setup includes extensive integration with other systems, stringent checks, and a series of deployment stages from QA to production.

What about the implementation team?

The DevOps team is responsible for creating templates and handling integration with various systems. They play a crucial role in supporting the implementation and deployment processes.

What was our ROI?

The measurable benefits of using CloudBees include a significant amount of time saved during deployment because of the automation and integration capabilities it offers.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing, setup cost, or licensing details for CloudBees.

Which other solutions did I evaluate?

We are currently using GitHub Actions, with an effort to transition from CloudBees to GitHub Actions.

What other advice do I have?

Follow the guidelines and step-by-step processes thoroughly. If you encounter integration issues with your tools, seek support from CloudBees to ensure integration. Once set up, CloudBees is a reliable tool for deployment.

I'd rate the solution nine out of ten.


    Vaddi Yashoda Lakshmi

Improves deployment speed with automation features

  • October 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.

How has it helped my organization?

CloudBees has made deployment faster compared to on-premise solutions. It also facilitates working with multiple machines, improving efficiency and performance.

What is most valuable?

I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise.

What needs improvement?

There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.

For how long have I used the solution?

I have been working with CloudBees for one and a half years.

What do I think about the stability of the solution?

There are a lot of connection issues with CloudBees. We experience disconnections frequently.

What do I think about the scalability of the solution?

CloudBees supports the deployment of large amounts of data efficiently across multiple machines.

How are customer service and support?

I haven't gone through the technical support, so I can't comment on it.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before CloudBees, we were using Jenkins on-premises. We switched to CloudBees because we moved our SQL servers to the cloud, which made deployment easier.

How was the initial setup?

The initial setup of CloudBees took approximately fifteen to twenty minutes.

What about the implementation team?

We used UrbanCode deployment to deploy it in different environments, but I was not directly involved in the implementation part.

What was our ROI?

I am not aware of the return on investment metrics for CloudBees.

What's my experience with pricing, setup cost, and licensing?

I am not sure about the pricing, setup cost, and licensing for CloudBees. The team takes care of it.

Which other solutions did I evaluate?

I am not aware of any other solutions that were evaluated before choosing CloudBees.

What other advice do I have?

I would recommend CloudBees to others because building jobs is much easier than with other solutions.


    Sinthusan Thangarajah

Streamlined deployment and automation with enhanced efficiency

  • October 03, 2024
  • Review from a verified AWS customer

What is our primary use case?

We use a pipeline to deploy our application. All our organization checks and requirements are added to the CloudBees pipelines, ensuring code quality and checking vulnerabilities. We use Jenkins and SonarQube as part of the deployment process.

How has it helped my organization?

CloudBees has streamlined our deployment process. Previously, deployment involved manual file transfers and checks, which were time-consuming. Now, with CloudBees, many tasks are automated, making our work easier and more efficient.

What is most valuable?

CloudBees assists by automating tasks, previously done manually, in the pipeline setup. This saves time and improves efficiency. The features set rules that are regularly updated, reducing the need for constant oversight. One-click deployment processes also highlight the flexibility and ease of the platform.

What needs improvement?

Sometimes, there are performance issues, however, they may be due to our organization's configuration. Currently, I do not have specific improvements in mind as these might be related to our side.

For how long have I used the solution?

Previously, our organization had an on-premise solution, but we have moved to the cloud version.

What do I think about the stability of the solution?

Due to security constraints within our organization, the performance can appear slow. It is difficult to discern if the issue is with CloudBees or our organization's configuration.

What do I think about the scalability of the solution?

CloudBees is scalable, but I cannot provide specific details on how this scalability impacts us.

How are customer service and support?

We experience issues with the CloudBees pipelines occasionally, like resource limits or permission errors. The DevOps team generally resolves these, and I would rate CloudBees support eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before CloudBees, we used FTP for deployment, which involved no pipelines.

How was the initial setup?

The setup was managed by a separate team. My experience starts with using the product, which was straightforward.

What about the implementation team?

A separate team, the DevOps team, manages the CloudBees setup and any technical support needed.

What was our ROI?

CloudBees saves time and resources by executing automated deployment processes, which would otherwise have been manual and time-consuming.

What's my experience with pricing, setup cost, and licensing?

I am not aware of the pricing, setup cost, or licensing details.

Which other solutions did I evaluate?

I have not evaluated other solutions, as my interaction began with CloudBees directly.

What other advice do I have?

I would recommend CloudBees, especially to those using traditional ways of deployment, because it simplifies and automates many processes.