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Reviews from AWS customer

6 AWS reviews

External reviews

636 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Indian Agarwal

Provides a user-friendly and simple user interface

  • July 12, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are running over 200 applications in CloudBees. We integrate different DevOps tools like Vault, SonarQube, Nexus, Nexus IQ, and Ansible with CloudBees. We use the tool to create multiple pipelines, like multi-branch pipelines, declarative pipelines, standalone pipelines, and parameterized pipelines.

We upgrade CloudBees on a time-to-time basis. We create the Docker images and push them to Harbor using CloudBees. We also create nodes like the Ansible and Docker nodes to run the images on that particular node. For the dot net application, we configured the Windows slave machine on CloudBees.

What is most valuable?

CloudBees's user interface is very simple and user-friendly. If anyone knows a little bit about CloudBees, they can understand it better regarding where to go, how to go, how to create a pipeline, and what parameters they have to configure. Users don't have to dig too much. They just need to log in, and everything is there for them to read and operate.

What needs improvement?

I noticed that CloudBees runs too slowly because some applications run more than 50 pipelines. When we try to open it, it takes too long and shows an error message saying the service is unavailable. While raising a case with the vendor, the vendor asks us to share the support bundle logs for the pipeline. When we try to download the support bundle logs, it still shows me the service unavailable error.

How are customer service and support?

When we tell the support team about our problem, we don't get the exact solution. The same issues keep repeating, and they ask us to upgrade the plug-in for many issues. However, upgrading the plug-in does not help fix the issue.

We are facing some issues for which we have tried everything, but it hasn't been fixed. The support team told us to upgrade the version to fix those issues, but I don't know whether that was correct.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution's initial setup is simple for someone who knows CloudBees well.

What other advice do I have?

We have an option called configuration management in the cloud. We have installed a Vault plugin and mentioned the Vault URL and the token in the configuration management. Using that, we have integrated CloudBees with Vault. For SonarQube, we installed a SonarQube plugin and then mentioned the URL, username, and password. Using that, we integrated SonarQube with CloudBees.

I would recommend the solution to other users. New users should see the plug-ins and features, regardless of their version. When you try to implement CloudBees in your environment, you should build the infrastructure based on how many applications CloudBees can support and how many pipelines you will run on those applications. This prevents CloudBee's performance from becoming slow.

Customers will get upset and give bad reviews if the solution's performance worsens. Users must keep these things in mind before implementing CloudBees in their environment.

Overall, I rate the solution an eight out of ten.


    Karthik Sai S.

Powerful, comprehensive, complex, costly, scalable.

  • July 02, 2024
  • Review provided by G2

What do you like best about the product?
Cloudbees offers a enterprise level version of Jenkins. It also providing advanced features and support for Jenkins users. It is designed to scale efficiently. It places a strong emphasis on security, and compliance with various security standards. it offers extensive support.
What do you dislike about the product?
The cost is relatively expensive, particularly for the smaller organisations and startups. The extensive features of the platform makes it complex for use. For small organisations, the tools and features might be overload. There are some challenges when integrating with certain third party applications or legacy systems. There are some limitations in the customization,
What problems is the product solving and how is that benefiting you?
It helps in addressig the main issues like the complex CI/CD Management. It helps me in scaling the platform effortlessly. It ahs enhanced security features protecting the sensitive data. The organizations stay competitive and can quickly adapt to new development practices and technologies.


    Tanmay K.

Good Delivery Platform

  • July 02, 2024
  • Review provided by G2

What do you like best about the product?
I have tried CloudBees. It's a nice and reliable CI and CD Platform.
What do you dislike about the product?
For beginners it's a bit difficult to use. Moreover, it is a bit costlier
What problems is the product solving and how is that benefiting you?
Easy CI and CD, increasing the processes, and quality.


    Arnab D.

The best IT Solution in the market.

  • June 19, 2024
  • Review provided by G2

What do you like best about the product?
Cloudbees is one of the leading and the best IT solutions one could have for oneself. Cloudbees is highly recommended as it is a one stop solution for all your IT problems.
What do you dislike about the product?
Nothing as such I dislike about CloudBees as it is one of the best.
What problems is the product solving and how is that benefiting you?
In DevOps Cloudbees is the best tool which I could ask for . All my problems relating to Devops is solved by Cloudbees.


    Shreya D.

The quality provided by the cloud bees and the software is designed is inclusive

  • June 19, 2024
  • Review provided by G2

What do you like best about the product?
It's security and delivery process is amazing
What do you dislike about the product?
There is nothing to dislike it about .the best app till now I have used
What problems is the product solving and how is that benefiting you?
It's automation facility ,the way it handled the situation in a complex situations also is what I like about the app cloud bees.


    ABHIJEET C.

Cloudbees provides great solution service integration and manual tasksfor overall

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
Cloudbeees has the smooth user interface which along with the Jenkins server helping on our development automation increasing the efficiency and output of our team.
What do you dislike about the product?
Process efficiency and turn around times of the automation process can be improved.
What problems is the product solving and how is that benefiting you?
Here we use Cloudbees for automation of development processes


    Mahammad A.

cloudbees service now integration for release automation

  • May 21, 2024
  • Review provided by G2

What do you like best about the product?
Cloudbees provides a way to manage all releases under one central location.
The fact that it seemlessly integrates with Jenkins for triggering/pulling/updating CI build status back to the relwas pipeline is quite useful. Meaning I don't have to go back to my Jenkins CI web page to look for build status of each trigger.
What do you dislike about the product?
The over complexity of defining and using a plugin or a simple environment variable to be utilized inside a procedure seems more complex when compared to working with Jenkins or gitlab CI tools.
What problems is the product solving and how is that benefiting you?
Cloudbees manages releases and it's timelines under one roof for each project. Each release can be associated with one single pipleljne per project. Jenkins CI builds status can be integrated as one step to capture build statuses in the same release pipeline run and also the entry and exit gates for approving the next procedure for deployments is quite useful as each gate can be configured with its own set of users to approve the deployments.


    Aarsh D.

Great solution for overall service integration and can simplify various manual tasks

  • May 19, 2024
  • Review provided by G2

What do you like best about the product?
The best part about cloudbees is the smooth User interface and their Jenkins server using it for our development automation has made the efficiency and output for our teams much better
What do you dislike about the product?
Cloudbees can be improved by increasing the process efficiency and turnaround times of the automation processes which tend to be slower sometimes.
What problems is the product solving and how is that benefiting you?
We use for automation of development processes and vulnerability management of our systems.


    Milo B.

My Cloudbees review

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
It provide way to manege all release one location . Provides a great solution to manage software deployments.Its offers a excellent platform in some areas like User Interface and configuration is funtastic. Overall good platform.
What do you dislike about the product?
Nothing as of now is bad. If anything changes, will surely let you know.
What problems is the product solving and how is that benefiting you?
It helps automate the software development and delivery lifecycle.


    Zaid K.

Finest Platform For Automating and Streamlining

  • April 16, 2024
  • Review provided by G2

What do you like best about the product?
The Best I Like About Cloid Bees is its ability to seamlessly integrate with existing development workflows and its intuitive interface and robust automation capabilities, making it a top choice for enhancing DevOps efficiency.
What do you dislike about the product?
The Thing That I Dislike About Cloud Bees is its inconsistent performance and occasional technical glitches detract from an otherwise robust platform and impacting the overall user experience with CloudBees.
What problems is the product solving and how is that benefiting you?
CloudBees efficiently manages software development pipelines, streamlining continuous integration and delivery processes. Its automation capabilities accelerate release cycles and foster collaboration, driving faster innovation and improved software quality for our team.