Contentsquare Data Connect
ContentsquareReviews from AWS customer
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Great tool for analytics!
What do you like best about the product?
Contentquare is a key enabler to determine useful insight for our website. We are able to delve into the end to end customer journey and discover painpoints and successes. There are lots of features which can help story telling with journey analysis, zoning, funnel analysis and more. Segments can be created their performance summarised with the use of AI in their tool which is really helpful, makes analysis easy and saves plenty of time!
What do you dislike about the product?
I have used Contentsquare for a number of years and have looked into a numerous of A/B tests. I would like to see Contentsquare better cater for A/B test analysis and be able to compare multiple variants at the same time.
What problems is the product solving and how is that benefiting you?
End to end user frustrations and opportunity analysis.
Not everything is numbers
What do you like best about the product?
I like the way this tool allows you to mix quantitative and qualitative data in order to achieve a complete analysis for your business, because if you know how data analysis works, you know that everything isn't numbers
What do you dislike about the product?
Sometimes I find difficult learning to get the maximum from some modules like the journey analysis or the error analysis
What problems is the product solving and how is that benefiting you?
When an error is happening in the website, I can see live how the user beahaves and I am able to find the cause of other problems related
My favorite platform
What do you like best about the product?
ease of use, lay out is great visially. easy to navigate and collect data
What do you dislike about the product?
sometimes the updates can be a little disorienting, figuring out where they moved things or some cases removed.
What problems is the product solving and how is that benefiting you?
user journey, finding glitches or other issues users may find on the way. using session replays, funnels, and alerts
Difficult to use, not a roadmap ideation CRO tool; its a tactical experiment tool
What do you like best about the product?
1. Tactical experiment tool for CRO (one experiment at a time)
What do you dislike about the product?
1. Difficult to glean and report results of experients
2. NOT usable for UX / CRO ideation
3. Impossible to develop cohesive roadmap with
4. Difficult to implement
2. NOT usable for UX / CRO ideation
3. Impossible to develop cohesive roadmap with
4. Difficult to implement
What problems is the product solving and how is that benefiting you?
Conversion rate optimization--from ideation using actual data points to experiment execution & results capture to permanent changes in UX /navigation/ functionality.
Insightful Contentsquare, Offering Impressive Digital Experience, but Complexities are Much Higher
What do you like best about the product?
Contentsquare offers a remarkable visual representation, where replays, heatmaps and interactive journey maps are captured
Contentsquare has a distinctive support team, which makes the onboarding experience more elaborate
Customer service is excellent and it gives maximum value to customers
We get a brilliant and optimized customer journey analysis from this app
Contentsquare has a distinctive support team, which makes the onboarding experience more elaborate
Customer service is excellent and it gives maximum value to customers
We get a brilliant and optimized customer journey analysis from this app
What do you dislike about the product?
Advanced features like quantification and zoning analysis are hard to comprehend, causing a steep learning encounter
Implementation of Contentsquare is time consuming and requires sensitive knowledge
Implementation of Contentsquare is time consuming and requires sensitive knowledge
What problems is the product solving and how is that benefiting you?
Contentsquare helps us identify all hidden errors or problems, where proper analysis and session replays are made to identify a problem
The quantification of issues and the impacts they bring has helped us prioritize on handling them deeply
We get visualized customer journey analytics, which helps us improve on conversions and validate our customers
The application focuses on customer around context to feedback, giving us an impressive visual representation
The quantification of issues and the impacts they bring has helped us prioritize on handling them deeply
We get visualized customer journey analytics, which helps us improve on conversions and validate our customers
The application focuses on customer around context to feedback, giving us an impressive visual representation
A useful tool to enhance the insight generation process
What do you like best about the product?
- It is a complementary tool to the analytical ones already in place, providing additional insights
- There is an interesting product development roadmap
- There is an interesting product development roadmap
What do you dislike about the product?
At the moment, there really isn’t anything I dislike about Contentsquare. So far, my experience with the platform has been positive, and I haven’t come across aspects that feel limiting or frustrating. Of course, as with any tool, there’s always room for improvement over time, but right now I don’t see any particular drawbacks worth mentioning.
What problems is the product solving and how is that benefiting you?
It integrates seamlessly with the existing suite of tools, allowing for a deeper analysis of user behavior and helping to identify specific friction points.
Swiss knife in your pocket
What do you like best about the product?
I consider Contensquare as a Swiss knife to better understand the customer behaviors and identified the improvements that we need to apply to improve the experience.
In addition, the session reply help us to find the answers coming from the analytical team and be able to support the single customer, especially after receiving a feedback.
In addition, the session reply help us to find the answers coming from the analytical team and be able to support the single customer, especially after receiving a feedback.
What do you dislike about the product?
The setup and the mapping might require some re-work on the application to be able to use all features.
What problems is the product solving and how is that benefiting you?
Clarify the customer behavior and understand what is actually not working
Unlocking Website Potential with Unparalleled Ease
What do you like best about the product?
Contentsquare has been a game-changer for our company. The platform's ease of use and intelligent insights have made it simple to uncover a wealth of potential on our website. Whether we're reorganizing a product page or the homepage, the platform's ability to help us quantify the impact of our changes has been invaluable. It's an incredibly smart tool that truly helps us understand our users and optimize our site with confidence.
What do you dislike about the product?
Honestly, nothing. I'm just looking for an excuse to go to another one of Contentsquare's CX Circle events.
What problems is the product solving and how is that benefiting you?
By addressing the 'why' behind our digital experience, specifically the friction points in the customer journey from confusing layouts to performance issues, we enhance customer experience which leads to: 1. smoother, more intuitive and personalised experience; 2. increased revenue and conversions to booking a design appointments; 3. deeper understanding of our audience which is used to tailor our content and product offerings
Excellent choice to convert my assumptions into data base conclusions.
What do you like best about the product?
Contentsquare is highly user-friendly and straightforward to implement. It simplifies daily tasks, as the journey analysis and session replays effectively facilitate the conclusion of user journey insights.
What do you dislike about the product?
I like all of it.It helps me communicate the findings in a non-technical manner, ensuring that everyone on the team can easily understand.
What problems is the product solving and how is that benefiting you?
Data Connect is my primary area of enthusiasm. Access to historical data will significantly enhance my ability to utilize Contentsquare as my main analytical tool.
A must have for any digital website!
What do you like best about the product?
It's our go to tool for any deeper dive into customer struggles. It really helps us to find insight quickly and effortlessly. I particularly love the Insight module which quickly surfaces pages and fields creating friction for our customers. My new favourite is the AI that summarises session replays trends and surfaces videos that take you directly to the issue. We had an unusual spike in customers' complains recently and the video showing the issue was found in record time (about 1 minute)...maybe i was lucky, but maybe it was a bit of Content Square awesomeness too :)
What do you dislike about the product?
Some of the features, even if enabled are not accessible or usable unless we get dev involved and it's really difficult to justify prioritising this over more important issue that need dev immediate attention.
What problems is the product solving and how is that benefiting you?
the ability to visualise and experience what the customer experience easily is a god sense and has enabled us to humanise our numbers.
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