We use Red Hat Enterprise Linux for our applications. I use it for many applications, especially SAP.
We install it on the server so that we can install our applications running on that server.
Red Hat Enterprise Linux for SAP with HA and Update Services 9.0
Amazon Web Services | v20250702Linux/Unix, Red Hat Enterprise Linux 9 - 64-bit Amazon Machine Image (AMI)
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Offers good security and clustering but virtualization management and support need improvement
What is our primary use case?
How has it helped my organization?
The benefits I get from this operating system are that it's secure, easy to use, and stable.
What is most valuable?
I find the clustering feature of Red Hat Enterprise Linux the most useful. It helps us to cluster our application service to maintain high availability.
I access the knowledge base offered by Red Hat Enterprise Linux through their websites. The knowledge base is helpful to me.
The Image Builder is easy to set up, and overall, it is helpful to me.
What needs improvement?
I recommend that they improve their virtualization product, specifically the management console.
Support should definitely be improved.
What do I think about the stability of the solution?
I do not have any complaints with the stability of Red Hat Enterprise Linux.
What do I think about the scalability of the solution?
We use Red Hat Enterprise Linux in multiple locations. We are using it in the IT industry.
How are customer service and support?
I would rate their support a three out of ten. I find them slow to respond. The quality of support is not acceptable in the way they provide solutions.
How would you rate customer service and support?
Negative
How was the initial setup?
I manage Red Hat Enterprise Linux (RHEL) systems by installing it from the disk, specifically from a CD-ROM. It requires maintenance from our side. We have 11 people for maintenance in the team.
What was our ROI?
I have not seen a return on investment since I started using it. The cost is a reason for that.
What's my experience with pricing, setup cost, and licensing?
I find the cost of this solution expensive.
What other advice do I have?
I would recommend not using Red Hat Enterprise Linux because there are better products out there. I prefer SUSE because of the cost and other features.
I would rate Red Hat Enterprise Linux as four out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
The best linux env to deploy your applications
What do you like best about the product?
It is industrial grade and easy to manage and scale anywhere platform to deploy nifi services for us , it can fit upto your usecase
What do you dislike about the product?
Inability to auto scale is the biggest dissapointment here
What problems is the product solving and how is that benefiting you?
We are not solving any problems but deploying our nifi services in RHEL
Recommendations to others considering the product:
You must go witht rhel on aws , this combination works really fine for most of the use cases
RHEL is still an industry standard, but there are other compelling options to consider.
What do you like best about the product?
Red Hat offers great support and their education and certificate options are second to none. The company has a rich history and thus far it appears as though IBM is going to allow them to continue without meddling. It appears that their entry into containerization is well thought out. I also liked the length of time they support their releases -- this is important if you don't need to kep on the bleeding edge of distributions and value stability over feature set. In this way you don't sacrifice security.
What do you dislike about the product?
We found that we were having to compile too much software that we could get pre-packaged using a debian/Ubuntu distribution. Support, while very good, did cost more than from Canonical. Automated patching was not easy or straightforward for us without significant work and customization. There are some specialized packages, especially dealing with image and pdf conversions, which are much easier to install and keep up to date on debain based operating systems. We found that this ease of updating was more important to us in many cases than the other benefits Red Hat provides.
What problems is the product solving and how is that benefiting you?
We have platforms which require a unix-like operating system to run. Red Hat provided that for us. We have not yet made the pivot to containerized workloads, however. Uptimes for our Red hat servers were much better on the whole than for those servers we ran on Windows. Where possible we opted to go with Linux based operating systems rather than Windows, for both cost and stability reasons.
Recommendations to others considering the product:
Consider looking at containerization if it fits your use case. Look at specific packages you require and determine their availability on multiple platforms if you are not able to containerize. Support costs should be considered as well, of course.
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