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Reviews from AWS customer

57 AWS reviews

External reviews

1,119 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Food & Beverages

Fast, Reliable, Stable, Secure, Doesn't need reboots :)

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Stability, lends itself for soup to nuts autmated deployments.
What do you dislike about the product?
When not using IDM the system can not be locked down.
What problems is the product solving and how is that benefiting you?
Helps with ease of automation as we run a lean shop
Cost reduction in licensing
Paves a path for other RedHat solutions


    Ahsan M.

Linux engineer review

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
the flexiblity and open source that is natively built in the kernel with a robust support of the operating system and its readiness to automate at an enterprise scale
What do you dislike about the product?
not really anything major but it would be great if we have a more robust workstation ecosystem like how we have on the Windows side
What problems is the product solving and how is that benefiting you?
RHEL is giving the platform to host the most mission critical applications that matters to our organization and additional giving us the capabilities to automate all our configguration and application deployments with Ansible Automation platform


    reviewer2398785

They make solutions for challenges that we do not even think about but we may consume later

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

We are doing image building. Our team focuses on the image of the platform and presenting it in a secure way for everybody to consume.

How has it helped my organization?

My organization had already been using it before I started, so I am not sure what benefits they got from Red Hat Enterprise Linux. They were already a Red Hat shop when I started.

We do not utilize Red Hat Insights as much as we would like, but we know that it is there. It provides the data, and we can act on that data, but we do not use Red Hat Insights the way we should. However, it does tell us when things are critical and need to be patched. If something is on there and it is critical, we can at least see that it is patched. The alerts and targeted guidance from Red Hat Insights have not affected our uptime so far.

What is most valuable?

It is open source. Most of the features are already there for you. They make solutions for challenges that we do not even think about sometimes, but we may consume them later.

What needs improvement?

I have not put in many feature requests. They have mainly been around small things such as monitoring with Ceph. I cannot remember the name, but monitoring was needed for a specific function. It was a pretty important function, but there was no monitoring set up. It took some extra effort. That was the only feature I asked for. I asked them if they could set up a monitor to make sure that the system was healthy or working correctly.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about five years. 

What do I think about the stability of the solution?

Its stability is fine. I have not seen too many issues with stability.

What do I think about the scalability of the solution?

Its scalability is great. We can scale up or down.

How are customer service and support?

I do not have any issues with the customer service or tech support. It is good. I would rate them a ten out of ten because they can usually resolve anything.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of Red Hat Enterprise Linux is pretty simple. There are not so many issues.

We are using it on the cloud and on-prem. We are trying to get to Azure. We are not using it in a hybrid cloud environment. I know we are setting up OpenShift in Azure and on-prem.

We have been using TerraForm to create images and Ansible to make sure everything is fine. We have some things on Azure, but we are trying to make it easier for people to consume Azure. We are trying to get that automation together so that it is a lot easier if anybody wants to spin anything up in Azure. They have a container to use that is secure. All of our business tools are on it.

What about the implementation team?

We just use Red Hat. We do not use any integrator or consultant.

What was our ROI?

Our team does not use a lot of containerization, but we probably will be doing that soon with VMware changes. We are trying to get more of the monolithic stuff down to containerized workloads. We will hopefully see some return on investment after we get our VMware stuff out and get more things containerized. We are working with the OpenShift team, and we will be able to see some ROI.

What's my experience with pricing, setup cost, and licensing?

That has been mostly handled by Red Hat. As we are a Red Hat shop, we have a lot of people around that already.

What other advice do I have?

We do not use the security features of Red Hat Enterprise Linux. There are so many scanners out there. We do not use what is on Red Hat Enterprise Linux, but we do set it up. They are at least available to consume. We do not use them because we have so many security compliance tools. As a bank, we have to use those for auditing and other things like that.

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would say to get something that is close to Red Hat. Red Hat is killing a lot of the downstream stuff. All my Linux is Rocky Linux because it is based on Red Hat Enterprise Linux. I would suggest getting something that is close to Red Hat Enterprise Linux so that if they or their company does not want to go for Red Hat, they would still have the same tooling and the same infrastructure.

I would rate Red Hat Enterprise Linux a ten out of ten. I have not seen a lot of issues with Red Hat Enterprise Linux. I am overall satisfied with it.


    Government Administration

The go to operating system for enterprise operations

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The support and stability are second to none. Anything that needs to be deployed can and should be deployed with RHEL.
What do you dislike about the product?
While it is excellent as an enterprise offering, the subscription holds me back from fully changing in personal networks.
What problems is the product solving and how is that benefiting you?
Providing a scalable, reliable, and manageable environment for all business needs.


    reviewer2398773

Offers security and is useful in the area of automation

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

My company currently uses Red Hat Virtualization to host all our virtual machines, and then we install Red Hat Enterprise Linux (RHEL) for almost everything we do. My company only has 30 or 40 Windows Servers, while we have over 2,000 Red Hat Enterprise Linux (RHEL) machines. In my company, we use Red Hat Enterprise Linux (RHEL) for everything from provisioning systems to Speedtest Servers to whatever we need in the company.

How has it helped my organization?

I would like to say Red Hat Enterprise Linux (RHEL) is much more efficient than Windows, and my employees love the Linux command line. All in all, Linux is what my company has been using since the beginning, so it is imprinted in everyone working in the technology section of our organization.

What is most valuable?

All Red Hat Enterprise Linux (RHEL) features have been valuable.

Red Hat Enterprise Linux (RHEL) is a Linux system, and in our company, we could probably use different Linux systems. My company mainly uses Red Hat Enterprise Linux (RHEL) because of the kind of security and the patching delivered, including the backporting of patches, instead of actually having to do version upgrades. The product's valuable features include stability and security.

In my company, the solution has helped centralize development in most parts.

The use of the product for containerization projects is an area that my company has been dealing with lately. In our company, we are installing a lot of OpenShift clusters now and moving that way, but if they run on Red Hat Enterprise Linux (RHEL) or bare-bones or bare-metal OpenShift, the shift needs to be made.

In terms of the impact my company has experienced after making Red Hat Enterprise Linux (RHEL) a part of our containerization projects, I would say that a different team is handling the development parts for our company. Our company would be happy if the products we use were Red Hat Enterprise Linux (RHEL) or OpenShift. My company is very interested in Red Hat Enterprise Linux (RHEL), even if it will take many years for us to be completely over containers.

As per my assessment of the tool's built-in security features when it comes to areas like risk reduction, business continuity, and compliance, all of the aforementioned functionalities are the main reasons my company stayed with Red Hat Enterprise Linux (RHEL). My company prefers Red Hat Enterprise Linux (RHEL) because of its stability, patch management, and other features that make us feel more secure.

In terms of the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) to keep our organization agile, I would say that my company has done a lot of automation, which helps us keep everything as flexible as we want. One of my team members told me that the product is super when it comes to everything related to automation. The tool allows you to be kind of flexible.

At the moment, I don't use Red Hat Insights even though we have looked at it in our company. In our company, we have put up Red Hat Insights, and we have it on the machines, but it's not that deep in use yet. I believe that Red Hat Insights will be more and more important since the security team wants to use it to get a better overview.

If I have to speak to a colleague who is looking at open-source cloud-based operating systems for Linux, I would say that everyone needs to make a choice when it is not something concerning our company since we are standardized with Red Hat Enterprise Linux (RHEL) or Red Hat products in our company. My colleagues will have to use Red Hat products if they work in my company.

Speaking of whether the Red Hat portfolio has affected our total cost of ownership across our enterprise landscape, I would say that we have been using virtualization in Red Hat Enterprise Linux (RHEL) for many years, and it has been a very good and cost-effective tool for our company. The product may reach the end of the life phase soon, so we have to migrate to some other solution, though we know that the prices may go up whenever we do it. Up until now, the tool has been very good.

My company deploys Red Hat Enterprise Linux (RHEL) from Red Hat Satellite. Red Hat CloudForm is a self-service portal we use in our company but now it is an IBM product. I don't remember the name as it is long and boring. Red Hat CloudForm is a self-service portal that is connected to Red Hat Satellite to provision the machines.

What needs improvement?

My manager role is the reason why I am not that deep into the technical part anymore. In my company, the IT team is happy with Red Hat Enterprise Linux (RHEL) since they don't have to use Windows.

For how long have I used the solution?

Personally, I started using Red Hat Enterprise Linux (RHEL) around ten years ago. In my company, I have been using the tool for twenty years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

The solution scales up perfectly fine, especially since everything is automated since we have a very small team of 10 people in our company managing everything, including 2,000 servers.

How are customer service and support?

The product's support team was good whenever my company needed support services. Our company also uses some professional services from time to time, especially since Red Hat has a deep knowledge of the tool. If our company faces a problem, we have a very good connection with the tool's team in Norway, and they always help us, even if it's time-critical. The tool's support team manages to get us the consultants our company needs. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

My company has been using Red Hat Enterprise Linux (RHEL) from the beginning.

How was the initial setup?

When I started in the company almost ten years ago, deployment of Red Hat Enterprise Linux (RHEL) was done with an ISO image, which you mount it up, and you put in the IP addresses and do a lot of manual things. It is a different story today since you just enter how many courses you want and how much disk you want, and the deployment is done in two minutes.

The solution is deployed on an on-premises model, and we don't have a lot in the cloud at the moment in our company. As an ISP, the services we deliver are kind of time-sensitive or latency-sensitive, so as long as we have a data center, it doesn't make that much sense to put stuff in the cloud just because it is the best.

What's my experience with pricing, setup cost, and licensing?

In terms of the prices and license of the product, I feel the solution has been good so far, especially since it has been quite easy to understand compared to a lot of other tools. I have been working with IBM and other vendors, where I have seen how other tools might have a bit more difficult pricing or licensing models compared to Red Hat Enterprise Linux (RHEL). In terms of pricing, Red Hat Enterprise Linux (RHEL) has been quite okay in general.

Which other solutions did I evaluate?

Red Hat Enterprise Linux (RHEL) was present ten years ago before I joined my current company, so I don't know if any other products were evaluated against it before my joining.

What other advice do I have?

We have a few applications that we have started developing in the cloud now managed by a different team, but I don't think they use Red Hat Enterprise Linux (RHEL) specifically.

I rate the tool a ten out of ten.

Which deployment model are you using for this solution?

On-premises


    Defense & Space

RHEL is a next level downstream experience.

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
I believe RHEL is one of the most premier Linux flavors out there due to the stability of their downstream. They also have next generation technology that is vertically supported.
What do you dislike about the product?
The only issue I have is RHEL is the scaling costs when it comes to multiple workstations. Personally, I think RHEL Desktop should be considerably less or allow for customers to manage their own assets. Similar to the developer license of 10, their should be some autonomy with enterprises managing their own IT departments. Such as a "use at your own risk" with customer's taking on the risk of no support but not losing the stability that Red Hat provides through security upgrades/Package management.
What problems is the product solving and how is that benefiting you?
The stability of the RHEL flavor is what allows us to thrive at our infrastructure level. We currently use CentOS as we manage our own desktops but use RHEL for our system server needs.


    Defense & Space

Easy to use and the support for it is fantastic!

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
It's great for infrastructure and development!
What do you dislike about the product?
Nothing, it's the best experience when working in the environment.
What problems is the product solving and how is that benefiting you?
Multiple user access


    marco r.

is a stronger SO with a good comunity

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
the services and community when you need a help
What do you dislike about the product?
the support n2, because some time the time es biggest
What problems is the product solving and how is that benefiting you?
nothing


    Darshan S.

Linux is always free and fun

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
Easy to download and use even on your laptop.
What do you dislike about the product?
There is no dislike I ever couter on Redhat
What problems is the product solving and how is that benefiting you?
Redhat Enterprise helps us to solve our issue and ticket we open where we need help with Redhat.


    Computer Networking

Very nice and easy to use distribution. Ready to deploy services in production.

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
The support and all the online documentations with examples.
What do you dislike about the product?
The missing free distribution to the end users who want to learn Linux from the first time.
What problems is the product solving and how is that benefiting you?
Fast deploy of web apps