Sign in
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Red Hat Enterprise Linux for SAP with HA and Update Services 9.0

Amazon Web Services | v20250702

Linux/Unix, Red Hat Enterprise Linux 9 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS customer

55 AWS reviews

External reviews

1,117 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    reviewer2707398

Provides seamless support and strengthens security for virtual machine deployment

  • May 20, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) is running virtual machines. That's probably the most important use case for us.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) helps us solve pain points related to security. We want security, so it is hardened, and just supports us. As a financial institution we take security very seriously.

What is most valuable?

The feature I appreciate the most from Red Hat Enterprise Linux (RHEL) is support and simplicity. 

The knowledge base is good; they have a lot of documentation. 

We manage our Red Hat Enterprise Linux systems when it comes to provisioning and patching through Ansible. Everything's straightforward and efficient.

What needs improvement?

Adding more relevant features to Red Hat Enterprise Linux (RHEL) would be great. I have seen some issues on GitHub where people are suggesting things, such as Ansible. There are many community issues that could be implemented into Red Hat.

For how long have I used the solution?

We try to stay two versions below the latest one just to make sure that we have security checked there and to avoid running into any bugs or issues with the latest release. We just try to apply patches as much as we can.

What do I think about the stability of the solution?

The stability and reliability of Red Hat Enterprise Linux (RHEL) are smooth as we have not encountered any problems or issues.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales perfectly with the growing needs of my company. It's easy to scale up with the tools we have.

How are customer service and support?

My experience with the customer service and technical support of Red Hat Enterprise Linux (RHEL) has been amazing; they are very helpful. We open up a ticket, and we get someone to help right away.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment is a smooth process. Some of the issues we have are just related to multiple vulnerabilities, and that's on our side to fix, however, everything else is smooth. We have no complaints.

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is how they have their foundation set. They have everything organized, documentation's there, it's globally used everywhere, and it's good software with good tools.

What's my experience with pricing, setup cost, and licensing?

I'm not in the pricing conversation. I can't speak to costs.

What other advice do I have?

Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risks. They specifically thrive on criticism, and they don't take it lightly. They mentioned earlier in the panel that they wanted to prioritize the big CVs and any vulnerability that's important. Although some don't get exploited, it's good to have fewer of those numbers. 

We try to stay two versions below the latest one.

I would rate Red Hat Enterprise Linux (RHEL) overall an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud


    Venkat A.

RHEL 8 for Apache is complicated when sestatus enforcing is on

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Not a complicated maintenance and easy deployments
What do you dislike about the product?
Virtual memory for JVM allocation is still a challenge, but the latest micro services resolved this
What problems is the product solving and how is that benefiting you?
Customer support is very responsive


    Sheldon Kroner

Seamless deployments and responsive support enhance operational efficiency

  • May 20, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our use cases for Red Hat Enterprise Linux (RHEL) involve a lot of infrastructure; we run Ansible on it, and we run any other containerized utilities we're using on Podman. We run OpenShift as well, so I don't think we have any RHEL workloads on there, but we definitely use RHEL for a lot of our internal infrastructure.

What is most valuable?

The Podman feature of Red Hat Enterprise Linux (RHEL) is very valuable; that's probably the core of it—just a simple containerized solution that allows us to stand it up in a server really quickly. This feature and other features benefit our company since we are able to quickly deploy containers to support our infrastructure with minimal management needs from our engineering team. 

Red Hat Enterprise Linux (RHEL) helps us solve pain points such as automation, as well as supporting other file servers using NFS and other kinds of development workloads we're running on it.

My experience with RHEL has not been too complicated; most of our stuff is on RHEL 9 now. A lot of times, our security team comes to us for some of the patching and upgrades, so we're following their lead, however, it hasn't been too difficult for us. We manage our Red Hat Enterprise Linux (RHEL) systems for provisioning and patching using Ansible and Terraform a lot, so we've been happy with that management experience.

My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that using SC Linux is helpful for us to lock things down, and our security team is pretty happy with it whenever they're doing their vulnerability scans. From a security standpoint, we're happy with it.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk. If there ever is a problem, it's quick to stand up a replacement system.

It's pretty lightweight, so I'd much rather deal with a RHEL system any day versus a Windows system. If you compare it to a Windows system, which has a much bigger attack surface, there's a big reduction there.

When it comes to our security team having to scan for vulnerabilities and such, there is a lot less vulnerability scanning that needs to be done, so it's been a better fit for us for our infrastructure.

What needs improvement?

I am interested to see how Red Hat Enterprise Linux (RHEL) can be improved. It can be improved overall. Specifically, I'm interested in seeing some of the image incorporation with RHEL 10, as that might improve some of our upgrades and help in moving to the newer versions. I'm eager to learn more about that.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) in my company for ten-plus years.

What do I think about the stability of the solution?

It has been very reliable and stable; I have not had any major crashes or outages with RHEL.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales very well with the growing needs of our company, as we can spin up instances quickly whenever we add new environments or data centers.

How are customer service and support?

I have been pretty pleased with the customer service and technical support; it's infrequent that we have to engage support, but when we do, they've been responsive and we've gotten some answers, so we've been happy. I would rate the customer service and technical support as eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have considered other solutions before or while using Red Hat Enterprise Linux (RHEL). We've considered other Linux distros in the past, however, the ability to have a fully supported platform allows us to reach out to support from Red Hat if needed, which is the reason why we've stuck with Red Hat versus others.

How was the initial setup?

In terms of deployment, it's been good standing it up and then maintaining it with patching through Satellite. Upgrades have been not time-impacted. They're pretty quick to get patching done. Everything is pretty easy. Migrations aren't too complicated. 

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is certainly the ease of use for the engineering team; they can get things done without taking a lot of their time.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing of the Red Hat Enterprise Linux (RHEL) platform has been pleasing; it's pretty straightforward and we haven't had any major concerns with costs on it compared to others, so we've been happy.

What other advice do I have?

Currently, we don't have any upgrade or migration plans to stay current with Red Hat Enterprise Linux (RHEL) as far as moving to RHEL 10; that's going to be coming, I'm sure. Most of it involves keeping on the latest versions, and sometimes it's just a driver for keeping Podman up to date whenever Ansible needs to run, as Ansible is core for us.

I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten overall. 

What could make it a ten comes down to us being able to have time to dig into some of the features we're not using, so it's probably just on us to get wowed by some of the stuff we're not doing today. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Josh A.

RHEL - Good For Security And Enterprise VM Management

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
In terms of security, all of the innovation Red Hat does with linux is very compelling. I like how it is a widely know and supported platform and you are able to use tools like Red Hat Satellite as a go-between for package management.
What do you dislike about the product?
I dislike the cost per VM and that some of the tools like subscription-manager can be complicated. There can be some ramp-up time in learning the tools and feature.
What problems is the product solving and how is that benefiting you?
It is solving the problem of datacenter-wide or company wide deployment, easy VM provisioning and package management.


    Matias Calleja

Innovative support and extensive knowledge improve service and minimize downtime

  • May 20, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) include working with applications such as Middleware and databases to provide services to different technologies, including Middleware, databases, and applications such as SAP, while managing these in my company.

How has it helped my organization?

The innovation benefits my company by providing good support through Insights, which offers comprehensive vulnerability scanning.

What is most valuable?

What I appreciate the most about Red Hat Enterprise Linux (RHEL) is the innovation; it constantly drives the need to go faster. 

The TAM support is excellent with weekly meetings where the representative has extensive knowledge, allowing us to resolve all questions. 

The software consistently releases new versions with features and ensures stability compared to other systems, such as Ubuntu.

We have reduced downtime issues from patching by 30% over the past year, thanks to our TAM who provided a testing site where we can check patching in our test environment first, allowing us to find any issues before they reach production and thereby minimizing impact.

Red Hat Enterprise Linux (RHEL) helps me solve pain points due to their good support team, which usually has quick access to information, resulting in minimal downtime when problems arise. You only need to call, and they can provide a solution, often found in the Knowledge Base on the internet and web page.

What needs improvement?

I am not sure how Red Hat Enterprise Linux (RHEL) can be improved.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for 20 years.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company due to our global contract, which allows for more VMs than we initially anticipated, ensuring we receive the necessary licenses.

How are customer service and support?

My experience with Red Hat's technical support and customer service is positive; they have good support, always trying to find solutions and understanding my requirements, which is important for me.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In the past, we considered other Linux OS solutions, specifically demoing with Canonical, however, it was not suitable for us.

How was the initial setup?

I find the deployment of Red Hat Enterprise Linux (RHEL) easy. We automate everything in one pipeline, so you only need to execute that pipeline and in a few minutes, you have your new server.

What was our ROI?

From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the meantime to repair issues; with good support, our downtime is practically nothing, which is a significant return for us.

What other advice do I have?

The innovation benefits my company by providing good support through Insights, which offers a good scan of vulnerabilities, and the TAM support is excellent with weekly meetings where the representative has extensive knowledge, allowing us to resolve all questions. 

I rate Red Hat Enterprise Linux (RHEL) eight out of ten.

To achieve a perfect score, we need more focus on version management.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Defense & Space

Simple Linux review

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I like the file structure, product integration, and speed at which RHEL adapts to modern advancements.
What do you dislike about the product?
For us, the air-gapped network support is hard to find solutions to our problems.
What problems is the product solving and how is that benefiting you?
It will be in the near future our solution to the current spike in VMWare costs and ownership.


    Dave O.

I am a RedHat user.

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Industry standard. Strong compatibility between versions.
What do you dislike about the product?
The cost. Forks are fun and all but when you want the real thing at Enterprise scale it would be easier to convince my boss when the cost is lower.
What problems is the product solving and how is that benefiting you?
Repeatable, customizable deployments.


    Banking

RHEL review

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
Customer support from RedHat
Red Hat documentation
What do you dislike about the product?
End of life support
Migration from older versions
What problems is the product solving and how is that benefiting you?
N/A


    reviewer2706813

Seamless integration with Ansible and less overhead than others

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases are related to Ansible, mostly involving software automation, software installation automation, and data collection.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) has less overhead compared to other operating systems for my company. The command line interface is much easier to use—there's not as much navigating around screens. The command line interface is much easier to instruct and manage in that sense.

What is most valuable?

There's less overhead than using Microsoft products in general, as is the case with the Linux operating systems. I enjoy the command line interfaces a lot more than the UI. For me, that's a plus, but it's also nice to have the GUI interface on top of that if I need to.

The seamless integration with Ansible is always a plus. I can just get it running. Podman, as well, is valuable. Having it just there and ready to use is such a quality of life increase. I don't have to mess around with dependencies. 

What needs improvement?

It's been good and reliable. I haven't dealt with it much, but I would say Podman and containerization could use a little more work, although I don't know exactly how that would proceed. 

The UI could use a little bit of work. The graphical interface could be improved. I'm not too big of a fan of it right now, but some of that can be customized. Right out of the box, I'm not the biggest fan of how it looks, but that's personal.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about two years now. I've been dabbling in it on and off. I started with Red Hat Enterprise Linux 6 and went all the way up to Red Hat Enterprise Linux 9 most recently.

What do I think about the stability of the solution?

It's very reliable. It's fairly robust. I haven't had many issues with it.

How are customer service and support?

I haven't had any issues with customer service and technical support for Red Hat Enterprise Linux (RHEL). Their customer service has been great.

How would you rate customer service and support?

Positive

How was the initial setup?

It's seamless. When it comes to managing my Red Hat Enterprise Linux (RHEL) systems, I most often do manual patching, and it's not any more challenging than any other system I've dealt with, so it's standard in that sense. 

What was our ROI?

For me, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is ease of use and quality of life.

What other advice do I have?

I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten.

Which deployment model are you using for this solution?

On-premises


    Automotive

Using RHEL as one of our main OS

  • May 19, 2025
  • Review provided by G2

What do you like best about the product?
It has a fairly easy migration from one version to the next.
What do you dislike about the product?
It can be hard to get off of once the versioning gets old enough, and is no longer supported.
What problems is the product solving and how is that benefiting you?
Is it giving us a solution to hosting many of the servers that we are using.