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57 AWS reviews

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1,119 reviews
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    Tucker Hewitt

High availability and automation enable significant time savings and reduced downtime

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our main use cases for Red Hat Enterprise Linux (RHEL) currently involve general server workload, including numerous Oracle-based workloads.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) that I appreciate the most include the most recent iterations such as no-downtime patching, live patching, and the ability to snapshot or snapshot LVM's; these features are more of a Linux capability, however, they have been really beneficial to us. 

High availability has been extremely beneficial for us to support. These features benefit our company by providing less downtime. We are not taking downtime to do patching on tier-one systems, and we spend less manpower and time to perform the types of automation and management that would normally take considerable time to accomplish hands-on, resulting in significant time savings.

Security requirements are always a consideration in choosing Red Hat Enterprise Linux (RHEL) in the cloud. Anytime we make any decision, security is definitely one of the foremost considerations we have taken place.

The biggest thing we look for is the ability to abide by STIG, as we do, and then apply our NIST policies as well as our defined HIPAA policies; Red Hat Enterprise Linux (RHEL) makes that a really easy process through the automation aspects.

We manage our Red Hat Enterprise Linux (RHEL) systems for provisioning and patching using a combination of VMware vRealize for actual deployment, and then we use Ansible Automation for the day-two configuration and lifecycle. Once software deployments and configurations are all Ansible automation, it couldn't work any better for us. As long as you have a coding background and understand YAML, Ansible works fantastically.

What needs improvement?

If I had to suggest one improvement for Red Hat Enterprise Linux (RHEL), it would be clearer licensing information. There could be easier licensing paths for Red Hat; currently, it's included with many different things, yet just more clearly defined skews would help. That's the main consideration.

For how long have I used the solution?

We have used Red Hat Enterprise Linux (RHEL) for a total of about a decade now.

What do I think about the stability of the solution?

Regarding stability and reliability, our experience is that we don't have to reboot our Red Hat Enterprise Linux (RHEL) servers as we do with Windows servers every 90 days for something bad. 

We only have to reboot our Red Hat Enterprise Linux (RHEL) servers for updates or some unusual code push. We can count on Red Hat Enterprise Linux (RHEL) just as we can count on Cisco UCS.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales fantastically with the growing needs of our company. We have clustered our Red Hat Enterprise Linux (RHEL) servers, and as far as size, they far outweigh anything else in the environment. 

Our largest clusters run on Red Hat Enterprise Linux (RHEL), and we continue to see that as we grow, it is able to grow with us.

How are customer service and support?

I would evaluate the customer service and technical support of this solution as being excellent when we need them. 

The information in the knowledge base is so readily available that we don't very often have to contact customer service, however, when we do, they are generally very knowledgeable and well-versed in our size.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before we chose Red Hat Enterprise Linux (RHEL) for the first time, we were mostly using Windows. Red Hat Enterprise Linux (RHEL) was really our first enterprise Linux that we brought into the environment under the enterprise scale.

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the manpower; it's the ability to automate significant management tasks. That is the biggest ROI on the amount of time we spend managing this system, as we can take that time back and dedicate it to other types of innovation.

What's my experience with pricing, setup cost, and licensing?

My experience with Red Hat Enterprise Linux (RHEL)'s pricing, setup costs, and licensing has been pretty consistent, and honestly, compared to the rest of the market, it's pretty fair.

Which other solutions did I evaluate?

We've certainly considered other solutions before choosing Red Hat Enterprise Linux (RHEL), including open source; we do use a bit of open source such as Rocky Linux, which most are going to be Red Hat derivatives. We also looked into other options, however, for anything tier one or most tier two, our current tier-one environment is Red Hat Enterprise Linux (RHEL). From a stability and supportability standpoint, Red Hat Enterprise Linux (RHEL) is a clear winner.

What other advice do I have?

Currently, I can't say that Red Hat Enterprise Linux (RHEL) necessarily supports our hybrid cloud strategy; what it does do is make the deployment of several deployments and conception models much easier for us to consider versus having to do custom imaging for our cloud presence. 

It helps us bring down the amount of time it takes us to deploy.

On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) an 8.

Which deployment model are you using for this solution?

Hybrid Cloud


    John Angeli

Automation increases efficiency by handling repetitive tasks and enables seamless deployment

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

My use cases for Red Hat Enterprise Linux (RHEL) include doing OpenShift tasks and general Linux use cases.

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) that I value the most is automation. Automation saves time for me as I don't have to keep doing the same tasks repeatedly. My company benefits from automation in Red Hat Enterprise Linux (RHEL) since we use Ansible to deploy numerous operating systems. 

We can initiate 20 deployments, and they get configured automatically, which is efficient.

Red Hat Enterprise Linux (RHEL) might have helped to mitigate downtime and lower risk, though I cannot think of a specific example.

What needs improvement?

Improving Red Hat Enterprise Linux (RHEL) is a challenging question. Regarding SELinux, they could make that clearer or make it easier to use.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for about a year.

What do I think about the stability of the solution?

The stability and reliability of the Red Hat Enterprise Linux (RHEL) platform are really amazing. There are many instances where I'll have an Active Directory server go down, and I go into the remote consoles because Windows is doing forced updates, and it drops, which is extremely annoying. I haven't experienced any similar issues using RHEL.

What do I think about the scalability of the solution?

Evaluating how Red Hat Enterprise Linux (RHEL) scales with the growing needs of my company is challenging because much of what I do is lab work, so most projects are not scaling out. They remain at a set scale, then get torn down, and we create another one at that same scale.

How are customer service and support?

I've had limited experience working with Red Hat support. 

I submitted a ticket because I was trying to access training material since we were a partner and were supposed to get it free, however, I had an issue with my account. 

I opened a ticket, and the person who took it responded in 20 seconds and fixed it immediately, which was excellent. I would rate the customer service and technical support of Red Hat Enterprise Linux (RHEL) at a ten out of ten. It was extremely fast.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm not certain if Red Hat Enterprise Linux (RHEL) is the first solution of its kind that our company is using.

How was the initial setup?

Most of my management of Red Hat Enterprise Linux (RHEL) systems for provisioning and patching is done in labs, so I don't see many persistent workloads. Most systems get torn down. I haven't done much patching, but I'm familiar with Cockpit, and I have personal VMs that I manage that way.

When upgrading from RHEL 8 to RHEL 9, we encountered some issues and had to use a leap utility for jumping between releases. Once we found the documentation, the process was straightforward.

Since we operate in a lab environment, instead of upgrading Red Hat Enterprise Linux (RHEL), we typically download the newest release.

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux (RHEL) from my technical perspective is automation. I use automation daily to provision VMs and other systems. You can initiate the process and focus on other tasks while it runs, which increases efficiency.

What's my experience with pricing, setup cost, and licensing?

I get our licensing for Red Hat Enterprise Linux (RHEL) through our account team, so I don't handle that aspect.

Which other solutions did I evaluate?

We did not consider other solutions to my knowledge before choosing Red Hat Enterprise Linux (RHEL) since Ansible is ubiquitous in our environment.

What other advice do I have?

I would rate Red Hat Enterprise Linux (RHEL) overall as a nine. There are some inconsistencies with commands, since it's built upon years of development, some legacy commands remain with opposite rules compared to newer commands. If it were more consistent, it would merit a ten.


    Sean Doyle

Building images efficiently and managing on-prem systems seamlessly allows for faster lifecycle tasks

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our main use cases for Red Hat Enterprise Linux (RHEL) at our company involve it being our primary operating system for most of our servers. We're about 80% Red Hat Linux, 20% Windows.

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) I appreciate the most is the ability to build images from the Red Hat pipeline, which is very effective. 

We also have an on-prem image management system that works really well with Red Hat. These features of Red Hat Enterprise Linux (RHEL) benefit our company since they allow us to perform life cycle tasks faster.

Our upgrade or migration plans to stay current with Red Hat Enterprise Linux (RHEL) are that our operating strategy is to put all net new on 8.10, and we are going to stay on 8.10 until 9.10. We typically just stay on the long-term release.

What needs improvement?

As for how Red Hat Enterprise Linux (RHEL) can be improved, besides being cheaper, I am uncertain. From a technical perspective, everything is addressed, which is part of the reason why we have as many systems as we do. It's probably one of the reasons why we moved away from SUSE Linux all those years ago, and cheaper pricing would definitely be beneficial.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for approximately ten years. I've only been with the company for three years, and Red Hat has been there since before I arrived.

What do I think about the stability of the solution?

Regarding stability and reliability, we haven't had any issues with Red Hat VMs crashing due to a Red Hat issue.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales with the growing needs of our company quite effectively, as we're still on-prem and a VMware shop, so it functions seamlessly. Many of our applications scale really well, with some having several hundreds of VMs, which we couldn't accomplish on Windows.

How are customer service and support?

The customer service and technical support experience is good. We have many highly qualified senior tenured engineers with Red Hat, so there are very few instances where we need to call somebody for assistance. It's usually account-related or access-related, not normally technical issues.

Which solution did I use previously and why did I switch?

Historically, we used SUSE Linux before choosing Red Hat Enterprise Linux (RHEL).

How was the initial setup?

Our architecture doesn't get hands-on. We guide and influence, so we have done upgrades over the years. We've done upgrades on upgrades on upgrades over the years. We typically don't do cross-version migrations if we can avoid it. It's a lot cleaner to do migration from major revision to major revision.

What was our ROI?

From a technical perspective, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is that compatibility and supportability are easier to adopt. There's a wider range of things that support it, and it has a larger community for getting support compared to Windows. From a server perspective, it functions better, and there are better capabilities for getting things to work and supporting any issues that might occur.

What's my experience with pricing, setup cost, and licensing?

I'm not involved in the pricing, setup costs, or licensing for Red Hat Enterprise Linux (RHEL). I hear that it's expensive, but everything is getting expensive these days, so I don't think it's Red Hat specific. VMware's kickoff after the Broadcom acquisition has created a catalyst for everybody to increase their prices.

Which other solutions did I evaluate?

I haven't considered changing to other solutions since CentOS went their own route. For the most part, everything is Red Hat for us. It just depends on the capabilities that determine what version we run. 8.10 is the standard, but before eight, we would have several instances on 7.5, 7.3, depending on the features and capabilities the application needed. If it was just a generic application without special requirements, we usually put them on the latest version.

What other advice do I have?

When it comes to managing Red Hat Enterprise Linux (RHEL) systems regarding provisioning and patching, we are moving to Ansible. We are on VMware's vRealize operations and orchestration, and we are moving all of our management and deployment strategies to Ansible. We are transitioning to Ansible since we have so many different systems and ecosystems that we need to touch; having one platform rule them all makes it easier for life cycle management and deployment. Ansible allows us to do everything in one seamless pipeline versus having to run five different automations for standing up a VM, standing up storage, and creating firewall rules.

I'm not very familiar with Red Hat Enterprise Linux's (RHEL) built-in security features when it comes to simplifying risk reduction and maintaining compliance. Cybersecurity requirements are abstracted from us, and they have their own tool suites, but we do have integrations with Red Hat. We use CrowdStrike, Carbon Black, and Rapid7, and all of those tools have integrations or abilities with Red Hat, so we leverage those tools but nothing is necessarily native to Red Hat.

Red Hat Enterprise Linux (RHEL) has not helped to mitigate downtime and lower risks any more than any other operating system. The contributing factors of downtime are typically external, whether it's power or networking or storage. In our ecosystem within a Red Hat space, crashes are very infrequent and usually something external.

On a scale from one to ten, I rate Red Hat Enterprise Linux (RHEL) an eight.

Which deployment model are you using for this solution?

On-premises


    Jimmy-Le

Streamlined server management fosters smooth operations

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

We run all of our servers on Red Hat Enterprise Linux (RHEL), specifically RHEL 8, and that's the production OS for all the servers in our farm.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) streamline many things for us. Everything feels streamlined, smooth to use, and easy to operate, making it almost invisible without stressing about issues on the OS level. As essentially a sysadmin level engineer, I really appreciate the package manager. It's simple and easy to use, being the most straightforward part of using Red Hat Enterprise Linux.

What needs improvement?

I don't know how Red Hat Enterprise Linux (RHEL) can be improved. As a sysadmin level worker, everything I need to do, RHEL has been able to perform for me. I don't have a specific use case where I wish I had additional features, so I can't provide feedback on that. I'm not sure about how Red Hat Enterprise Linux (RHEL) could maximize or enhance any features. I don't really know anything Red Hat specific that's positive or negative that I can speak on. I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux (RHEL) for around three to four years now.

What do I think about the stability of the solution?

There have been no issues with Red Hat Enterprise Linux (RHEL) stability and reliability. We haven't experienced any OS level reliability issues.

What do I think about the scalability of the solution?

The scalability of Red Hat Enterprise Linux (RHEL) has been excellent. Our recent hurdle was getting off of CentOS, but the scalability hasn't been an issue for us. It's been smooth sailing, just requiring the bulk work of migrating thousands of servers.

How are customer service and support?

I haven't engaged with customer support at Red Hat for any help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not consider another solution before choosing Red Hat Enterprise Linux (RHEL).

How was the initial setup?

I'm not entirely sure at the moment about Red Hat Enterprise Linux (RHEL) upgrade or migration plans for what's ahead of us. We're just looking into the short term right now.

What about the implementation team?

Once our team got comfortable with Red Hat Enterprise Linux (RHEL), we purchased Red Hat Learning on the side. After our team was trained on Red Hat through the Red Hat Learning subscription, the combined learning experience provided by Red Hat delivered many technical skills needed to be a comfortable sysadmin.

What other advice do I have?

Everything has been running smoothly with Red Hat Enterprise Linux (RHEL). I don't have any previous criticisms that RHEL specifically has solved in our use case. I'm not well-versed in Red Hat Enterprise Linux (RHEL) built-in security features, so I can't comment on that aspect. I can't say if it has helped to mitigate downtime or lower risks specifically. Everything's so smooth with Red Hat Enterprise Linux (RHEL) that it's not something we really think about. We worry about other things rather than the OS level. I rate Red Hat Enterprise Linux (RHEL) 10 out of 10. I have not purchased Red Hat Enterprise Linux (RHEL) on the AWS marketplace.

Which deployment model are you using for this solution?

On-premises


    Igor Escaleira

Effective automation and seamless integrations drive successful transitions

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our main use cases for Red Hat Enterprise Linux (RHEL) include our shift from VMware Tanzu container platform to OpenShift container platform about three to four years ago. We are also starting to use the Ansible platform to automate some networking.

How has it helped my organization?

One of the main benefits was that we were able to integrate with Github and minimize deployment to minutes versus days. 

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) that I find most valuable is the Ansible automation platform, which is very user-intuitive, and there is abundant documentation and guidance available. 

Red Hat Enterprise Linux (RHEL) helps us resolve many automation issues that we are facing now, as we attempt to automate setups and restore through Git and integrate with GitOps. It is working for us, and we are still in the deployment phase. We have been working closely with Red Hat, and it has been effective.

What needs improvement?

Currently, I don't have any specific improvements in mind for Red Hat Enterprise Linux (RHEL). One of the tools I'm examining is the automation platform, and it appears there is still room for improvement since it is relatively new. Red Hat is working on this, and it will improve, though there are some bugs present. 

To make Red Hat Enterprise Linux (RHEL) a perfect ten, improvements could come from newer features and software additions, such as Ansible. They are transitioning from Galaxy to the automation platform, which is new and has some issues, but this is expected. As the platform matures, it will continue to improve.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for approximately three to four years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux (RHEL) is very stable. We have been running it for approximately three to four years as our main container platform, and support is excellent. We can get people on the phone, and the response time is great. We haven't had to address any major issues.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales excellently with the growing needs of my company. It is easy to scale. With our OpenShift platform, downtime is close to zero when it comes to upgrades or scaling, and it is very easy for us, especially when integrating with GitHub.

How are customer service and support?

The customer service and technical support for Red Hat Enterprise Linux (RHEL) are very responsive. I would rate them a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

We are deploying Red Hat Enterprise Linux (RHEL) on-premises. I have been involved in many Red Hat Enterprise Linux (RHEL) upgrades or migrations to on-premises, and it is straightforward. The documentation and how-to guides make it very simple.

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux (RHEL) from a technical perspective is minimal downtime for end users.

Which other solutions did I evaluate?

Red Hat Enterprise Linux (RHEL) is superior to other solutions I've used in the past, such as VMware, primarily due to cost savings, which was our main reason for migrating.

What other advice do I have?

When managing Red Hat Enterprise Linux (RHEL) systems regarding provisioning and patching, we use a cluster environment, so everything is cluster-based, and we use GitHub to perform upgrades and patches almost seamlessly with no downtime. 

Our upgrade and migration plans to stay current with Red Hat Enterprise Linux (RHEL) involve upgrading our clusters. Red Hat Enterprise Linux (RHEL) has helped us to mitigate downtime and lower risk with zero downtime achievement. 

I rate Red Hat Enterprise Linux (RHEL) an eight out of ten overall, as I am still relatively new to it on an enterprise level, having previously worked on standalone systems.

Which deployment model are you using for this solution?

On-premises


    reviewer2706639

Streamline workflows and enhance security with effective patch management

  • May 19, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are mostly just running applications, web servers, app servers, databases, etc.

What is most valuable?

I don't have a preference on features of Red Hat Enterprise Linux (RHEL), as I appreciate many of them. While just getting into cloud, I'd say the best feature is YUM, DNF, and related tools, which are simple and easy to use and manage. 

The simplicity of Red Hat Enterprise Linux (RHEL) benefits my company in general since we're under many audits and regulations that allow us to track any discrepancies we may find in the reports, as to remediate those vulnerabilities and apply the necessary patches so that we can be compliant with our systems.

Red Hat Enterprise Linux (RHEL) helps me solve pain points through vulnerability management, and its Satellite has been a really good tool to help us track vulnerabilities as well as patching the server.

We are hybrid, so we deploy Red Hat Enterprise Linux (RHEL) both in the cloud and on-premise. For our cloud needs, we use both Azure and AWS. We have a good track record with Red Hat Enterprise Linux (RHEL) and security, due to their ability to produce Day 1 patches, quick responses, and great customer support when we face problems.

When it comes to provisioning and patching, we usually manage our Red Hat Enterprise Linux (RHEL) patching in a monthly cycle, using Ansible to help update our monthly downloads from Red Hat Enterprise Linux, move it to our satellite, and then push it out to our servers.

Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy. We mostly use both Windows and Red Hat, making it our primary Linux operating system for applications, and we've been using the Red Hat images that we've created for cloud, deploying them there with the necessary utilities and applications.

I assess the knowledge base offered by the Red Hat Enterprise Linux (RHEL) system fairly positively, especially for support questions, however, the only issue I have is that often, you have to log in with your provider ID; in some cases, I understand. That said, there are others that are not just generally support specific to Red Hat, which is a problem.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk through our ability to patch quickly, with relatively fast reboot times, and the amount of changes applied that don't affect systems much, especially with patching, so everything works as designed with very little incompatibility issues.

What needs improvement?

Red Hat Enterprise Linux (RHEL) can be improved by offering more on the Ansible side, with more integration with Ansible Satellite and all their tools for a one-stop area that manages both vulnerabilities and image deployments in a workflow pipeline.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) since Red Hat 4, which was a long time ago.

What do I think about the stability of the solution?

Its stability and reliability are fair and stable, with not too many issues encountered as long as no one is messing with the kernel configuration.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales really well with the growing needs of my company, as long as we have licenses.

How are customer service and support?

I find customer service and technical support for Red Hat Enterprise Linux (RHEL) better than most; it's good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Red Hat Enterprise Linux (RHEL), we were using SUSE Linux, starting originally with Red Hat, then switching to SUSE 10 and 11, and ultimately switching back to Red Hat 7.

How was the initial setup?

My experience with deploying Red Hat Enterprise Linux (RHEL) has gotten easier over the years, especially with Ansible, as it has become more automated, replacing a lot of the tasks we used to do by command-line interface with more Ansible playbooks and workflows.

What was our ROI?

From my point of view and a technical perspective, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the ease to spin up the instances and the fact that many people still prefer the command-line interface, which has significantly less overhead than a Windows system.

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL), I'm not really involved with the budget, however, it seems to be okay for what we currently have.

Which other solutions did I evaluate?

A while ago, we considered SUSE and looked at Ubuntu before we ended up choosing Red Hat Enterprise Linux (RHEL) as our solution.

What other advice do I have?

I rate Red Hat Enterprise Linux (RHEL) an eight out of ten. 

To make it a ten, Red Hat Enterprise Linux (RHEL) would need to allow systems to remain operational even if licenses expire, especially on a virtualized platform, and perhaps also improve Ansible integration.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Anton Marquez

Red Hat Enterprise Linux isn’t just about stability—it’s about giving enterprises peace of mind with proactive security, automated management, and effortless patching.

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

Our primary use case for Red Hat Enterprise Linux (RHEL) revolves around running and managing critical enterprise workloads. We rely on RHEL’s stability and security to support key applications, including Oracle databases, EBS (Enterprise Business Suite), and NMS (Network Management Systems).

One of the standout advantages of RHEL in our infrastructure is its integration with Ansible, which allows us to automate configurations, streamline patch management, and reduce manual intervention across multiple systems. This automation helps us maintain consistency, enhance security, and minimize downtime.


How has it helped my organization?

Red Hat Enterprise Linux (RHEL) has significantly enhanced our organization's efficiency, security, and automation. As the foundation for our enterprise workloads, RHEL provides a stable and scalable platform that ensures high availability and performance across critical applications. One of the biggest improvements we've seen is through Ansible, which has helped us automate configuration management, deployment, and patching processes. This has not only reduced manual workload but also minimized the risk of human errors, leading to a more resilient infrastructure.

What is most valuable?

One of the most valuable features of Red Hat Enterprise Linux (RHEL) for our organization has been its simplicity and automation capabilities. Managing enterprise workloads can be complex, but RHEL streamlines this through Ansible, allowing us to automate configurations, deployments, and patching. This has significantly reduced manual intervention and improved operational efficiency.

Security is another critical factor, and RHEL’s robust vulnerability management ensures continuous updates for Common Vulnerabilities and Exposures (CVEs), keeping our systems protected. The integration of Red Hat Insights allows us to proactively identify and mitigate risks, strengthening our overall security posture.

Additionally, the stability and scalability of RHEL have been essential for supporting key applications like Oracle databases, EBS (Enterprise Business Suite), and NMS (Network Management Systems). The long-term support and extended lifecycle maintenance ensure smooth operations, minimizing downtime and disruptions.

Overall, RHEL’s combination of automation, security, and reliability has enabled us to optimize infrastructure management, improve security, and maintain seamless operations for mission-critical applications.

What needs improvement?

One significant area for improvement is SAP certification and compatibility. Many large enterprises rely on SAP workloads, and RHEL’s limited official certifications for certain SAP solutions create challenges for businesses looking for seamless integration and performance optimization. Expanding certification coverage and tuning RHEL for SAP applications would strengthen its positioning in enterprise IT landscapes.

Another key improvement would be user-friendly patch management. While RHEL provides strong security updates, further enhancing the patching process—especially with live-patching options—could minimize disruptions and make the update workflow even more intuitive for IT teams managing large deployments.

Additionally, expanded cloud-native support would be beneficial as organizations continue shifting toward hybrid and multi-cloud environments. Strengthening native integrations with cloud service providers, optimizing containerization tools, and improving Kubernetes compatibility could boost RHEL’s efficiency in cloud deployments.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the last ten years.

What do I think about the stability of the solution?

One of the key contributors to its stability is the predictable release cycle and long-term support. Red Hat provides extended lifecycle maintenance, allowing organizations to run workloads without unexpected disruptions. Additionally, the continuous security updates and proactive vulnerability management reinforce system integrity, reducing potential risks and downtime.

Moreover, RHEL’s robust package management system, combined with Ansible automation, further enhances stability by ensuring consistent configurations across multiple deployments. The ability to automate patching and system updates significantly reduces errors that could impact performance.

Overall, RHEL stands out as a highly stable and dependable solution, making it an excellent choice for enterprises seeking a secure, scalable, and resilient operating system.

How are customer service and support?

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent. You just need to search for your concern, and the answer is right there most of the time, and it's accurate. If something isn't there, support is also good. If you log a ticket, the response and the level of attention that you get on a support ticket is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are in both the cloud and on-premises with Red Hat Enterprise Linux (RHEL). On the cloud, we use Azure. On-premises, we have VMware and Nutanix.

I wasn't involved in discussions about considering other solutions before choosing Red Hat Enterprise Linux (RHEL) for my company, however, if that decision came to me, I would have chosen Red Hat since I have previous experience with Red Hat in my last organization. 

We did have SUSE before we chose Red Hat Enterprise Linux (RHEL). We still have SUSE since SAP workloads run on SUSE, as they have better collaboration between SAP and SUSE. We tried changing that to Red Hat maybe a year ago, however, the response from the SAP team was not supportive as they wanted to go with SUSE due to some licensing and support models that were not clear to me.

How was the initial setup?

The transition is straightforward. The documentation is great. It's accurate. If you have a Red Hat account, you have access to knowledge articles. 

We're on the cloud and on-prem.

What about the implementation team?

We don't use AWS for purchasing Red Hat Enterprise Linux (RHEL).

What was our ROI?

One of the key areas where we see ROI is through automation with Ansible, which has helped us streamline deployments, patching, and configuration management. This has significantly reduced manual effort and minimized human errors, leading to higher productivity and cost savings.

Another major factor is security and vulnerability management. RHEL provides continuous updates for Common Vulnerabilities and Exposures (CVEs), ensuring we remain protected against emerging threats. The ability to implement proactive security measures has reduced downtime and the costs associated with mitigating security incidents.

What's my experience with pricing, setup cost, and licensing?

When considering setup costs, pricing, and licensing for Red Hat Enterprise Linux (RHEL), I always advise others to evaluate their organization's scale, workload requirements, and long-term support needs.

RHEL follows a subscription-based model, which ensures access to continuous security updates, patches, and support rather than a one-time licensing fee. While the upfront cost may seem higher compared to some alternatives, the value comes from its predictable pricing, enterprise-grade security, and extensive support ecosystem.

For organizations with large deployments, leveraging Red Hat Satellite and Ansible automation can help reduce administrative overhead, making the investment in RHEL more cost-effective in the long run. Additionally, Red Hat provides different pricing tiers based on usage—ranging from standard support to premium offerings, allowing businesses to tailor the subscription to their specific needs.

For startups or smaller teams, I often recommend exploring Red Hat Developer subscriptions, which provide access to RHEL for development and testing at a reduced cost. Similarly, cloud-based RHEL instances through AWS, Azure, or Google Cloud offer flexible pricing models, allowing businesses to scale efficiently without heavy upfront infrastructure investments.

Ultimately, I advise organizations to conduct a cost-benefit analysis, factoring in security, automation, and long-term stability rather than looking solely at initial setup costs. RHEL's value extends beyond pricing—it’s an investment in reliability and enterprise support."*

What other advice do I have?

No

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure


    Antoine Ragland

Efficiently manage data growth with seamless partition and storage expansion

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) involve running a lot of applications that run on Linux, as my company is more Linux-based than Windows, so we prefer Linux over Windows.

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the logical volume feature as it's so easy to increase partitions and disk space. This logical volume feature benefits my company as sometimes we have a client whose data storage needs are unknown at the outset, allowing us to start small. As things increase, we can easily increase it without taking the server down, and we can do it seamlessly while the server is online.

One of the pain points that Red Hat Enterprise Linux (RHEL) helps me solve is security, as RHEL is more secure than Windows. I have migrated from RHEL 6 to RHEL 7 to RHEL 8 to RHEL 9, however, it's just been a manual install; while Red Hat has a tool to use for migrations, I've never used that and have just reloaded to the new version. The upgrade wasn't bad at all; it was actually a smooth upgrade.

When it comes to managing my Red Hat Enterprise Linux systems for provisioning and patching, I use Ansible Tower, and I'm very satisfied with that. It allows me to schedule jobs and go to sleep while looking at the email in the morning. That's a very effective and efficient product for me.

My upgrade or migration plans to stay current involve starting eventually, especially since I work in the government world, where we use their tools to harden the system. When those tools are available, we'll start looking to migrate to the next version of Red Hat. When those tools are ready, we'll start putting RHEL 10 into our development environment to start testing.

What needs improvement?

The only improvement I can think of for Red Hat Enterprise Linux (RHEL) is that I'm unsure how their migration tool works to go to the next version. I've heard people say it doesn't work properly, however, I haven't looked at it myself. If the migration process was seamless without backing up data and restoring data, that would probably be the biggest improvement, as managing over 3,400 servers manually is quite substantial.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux (RHEL) since 2002.

What do I think about the stability of the solution?

RHEL it is very stable and very reliable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company, as all our developers can develop code and software on a Linux-based system using RHEL without any complaints about functionality.

How are customer service and support?

Their support is fairly good, as they work to resolve issues, though sometimes it takes a while due to time zone differences affecting ticket responses. 

I submit tickets that might get answered early morning, and I only reply once I get to work, which causes some delays. However, Red Hat Enterprise Linux (RHEL) support is great, as they go beyond their duty to help resolve issues and provide solutions even for third-party software such as XRDP.

I would rate Red Hat's customer service and technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

When I first started, it wasn't really my choice to make. I originally used CentOS. Ansible is the best product when it comes to Linux.

How was the initial setup?

I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as very easy, as I use a kickstart file to deploy an OS in about ten to 15 minutes, and Ansible is another very significant feature that Red Hat provides to accomplish many tasks quickly across multiple servers.

What about the implementation team?

I'm not really sure how to assess Red Hat Enterprise Linux (RHEL)'s built-in security features in terms of simplifying, risk reduction, or maintaining compliance.

What was our ROI?

The biggest return on investment from using Red Hat Enterprise Linux (RHEL) is due to the feature Ansible, as before we started using it, I was manually updating all systems. It definitely saves me a lot of time since I can set things up in Ansible Tower and let them run without having to manually log into systems or watch processes.

Which other solutions did I evaluate?

We aren't currently considering another solution; we do use a little bit of Ubuntu; we prefer Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I rate Red Hat Enterprise Linux (RHEL) a ten out of ten overall.

Which deployment model are you using for this solution?

On-premises


    Bill Bentley

Enables effective management of diverse systems with configuration support

  • May 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use a lot of Red Hat Enterprise Linux (RHEL) for developing products for our customers. Since Red Hat is known as a popular option for many of our customers, it provides a standardized platform for us to deliver products on. 

Ansible has helped my company by managing disparate systems, allowing us to configure for specific use cases and providing common configurations, so it helps us wrangle all the disparate situations and configurations that we have across various different product teams in our labs.

What is most valuable?

When working with the Linux system, especially dealing with thousands of systems, Ansible is probably the most helpful tool. It has helped my company by managing the complexity of disparate systems, allowing us to configure for specific use cases and providing common configurations across various product teams in our labs.

What needs improvement?

My company is not particularly happy with the current pricing models that are available. We have been starting to diversify so that we can deploy machines quickly onto Foxconn or other platforms. We will probably use Oracle Linux instead because we don't want to deal with the licensing issues of putting Red Hat Enterprise Linux (RHEL) up and then tearing it down a week later. Our management chain is not satisfied with the current pricing model.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for at least a decade.

What do I think about the stability of the solution?

There are always bugs in any software product, but it seems pretty stable.

What do I think about the scalability of the solution?

The technology of Red Hat Enterprise Linux (RHEL) scales greatly, but the pricing doesn't scale as effectively.

How are customer service and support?

The customer service and technical support are outside of what I deal with as a system administrator. I use the Red Hat support through the website most often to look up technical issues, which works effectively. If I were to rate that support from the website on a scale of one to ten, I would give it an eight or nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We transitioned to Red Hat Enterprise Linux (RHEL) from Fedora approximately a decade ago. More recently, we've decided to diversify so that lab compute loads that are internal, which are going to be kicked over repeatedly, are moving to Oracle Linux. We have also acquired several companies whose systems are set up to run on Ubuntu, so our environment is diverse.

How was the initial setup?

We manage our Red Hat Enterprise Linux (RHEL) systems with our own internal Ansible playbooks for performing upgrades and patching, so it's all integrated for us.

What about the implementation team?

Our upgrade and migration plans to stay current are a continual process. People in our labs prefer to maintain what they have because they want to stay at steady state indefinitely, but that isn't possible. We are continually working on eight to nine upgrades simultaneously.

What was our ROI?

I see a return on investment when using this product in general, as it helps us support our product development teams, which generates revenue.

What's my experience with pricing, setup cost, and licensing?

I have not been involved in any cloud migrations because that's handled by a separate team. Regarding upgrades, transitioning from version six to seven was more complex. We are currently in the process of upgrading much of our version seven base to versions eight and nine, which is progressing more smoothly.

Which other solutions did I evaluate?

I haven't purchased Red Hat Enterprise Linux (RHEL) on AWS Marketplace, as that falls outside of my responsibilities and would be handled by the cloud team.

What other advice do I have?

Regarding Red Hat management for security, we have dedicated security teams that assist with evaluations, and we partner with them for implementing solutions to security issues. 

Overall, I would rate Red Hat Enterprise Linux (RHEL) an eight or nine out of ten. The pricing structure is the main factor preventing it from receiving a perfect score, as improved pricing would enable more ubiquitous use.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer2704971

Offers stability and good support, but security vulnerabilities need addressing

  • May 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

My experience is primarily on-premises. I work in the financial and banking area, which has about 2,000 VMs.

How has it helped my organization?

The benefits are reliability, stability, and good support.

What is most valuable?

I find Red Hat Enterprise Linux stable. 

The knowledge base offered by Red Hat is good. They also have good support for the business. The web console has been acceptable, but we don't really use those tools.

What needs improvement?

I don't find Red Hat Enterprise Linux's security features to be good. They have many vulnerabilities that haven't been fixed for many years. They have numerous vulnerabilities that remain unresolved. Just some security details could be fixed. They have many vulnerabilities left over from previous years, with not enough being fixed, and their commitment is only to fix the critical and important ones. For moderate and low severity issues, they don't have the commitment. The security part is weak. Based on all scan reports, they have many vulnerabilities that can't be fixed adequately. 

We will be involved with some Red Hat Enterprise Linux upgrades or migrations to other cloud platforms. It's not straightforward in my opinion; we have to create an image from Red Hat Virtualization Manager and convert the image to a format that can be recognized by other platforms, such as Microsoft Azure. We have to convert the image and then import it to the Azure cloud. It's not easy, as it requires manual work. There's no tool available for this process.

For how long have I used the solution?

I have three years of experience with Red Hat Enterprise Linux.

What do I think about the stability of the solution?

The uptime is excellent as it's automated and stable. I would say the uptime is very good.

How are customer service and support?

Overall, their support is good. I would rate their technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We didn't use any other Linux systems before. Initially, we used other operating systems such as AIX and Solaris, but Red Hat Enterprise Linux was the first Linux we introduced.

We also have SUSE Linux for one specific product.

What other advice do I have?

When it comes to provisioning and patching, we use the satellite. It's acceptable when patching. I am satisfied with the provisioning and patching process as it's easy to manage. We don't use Insight, and I don't know about it. We don't use the Linux image builder or System Roles; we use our own Ansible Playbook to build a system.

We have all the automation set up for server provisioning and patching. We have the web console, but we don't really use its tools. We use our own Ansible Playbook, which allows us to manage and customize. We have many customizations. All the agents are installed for compliance, IP setup, file system creation - everything is automated.

When we create a VM, it only takes running the playbook and clicking a button. It takes about two minutes of work, and the automation handles the rest. In about two hours, the VM is up and running. If we use their tools, there are many limitations for customization, and we can only build an OS, but for the rest, we still have to run the automation. That's why we don't use those tools.

I would rate Red Hat Enterprise Linux a six out of ten.

Which deployment model are you using for this solution?

On-premises