We use Red Hat Enterprise Linux (RHEL) to run our web servers and application servers, and in some cases database servers. It is our primary operating system, and the majority of our servers run Unix, especially Linux.
Red Hat Enterprise Linux for SAP with HA and Update Services 9.0
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Easy to deploy and maintain
What do you like best about the product?
I enjoy how easy the distribution is to install on various platforms, physical and virtual, and I appreciate the support from Red Hat, via knowledge base posts and direct ticket support. Red Hat is a great company with a great support team.
What do you dislike about the product?
Some of the licensing options can be confusing depending on your customer. E.g, private, defense, medical.
What problems is the product solving and how is that benefiting you?
Red Hat solves our problem of picking a unified operating system across multiple systems and customers. By using RHEL, we're able to hire support engineers with various backgrounds and use them to support multiple customers because RHEL offers a predictable and standard environment to work in.
Ensures security compliance and enables elastic growth with seamless scalability
What is our primary use case?
How has it helped my organization?
The virtualization in Red Hat Enterprise Linux (RHEL) benefits my company as the web servers and application servers allow us to grow and be elastic about our loads and costs.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve everything, from security compliance to running the core infrastructure of the company.
My favorite feature of Red Hat Enterprise Linux (RHEL) is the virtualization.
I have been involved in Red Hat Enterprise Linux (RHEL) upgrades and migrations. We upgraded from version seven to nine recently, first from seven to eight, then to nine. Security requirements were a consideration when we were choosing Red Hat Enterprise Linux (RHEL) in the cloud.
The reason security was a consideration is that primarily we're dealing with the container section of Linux shops. The core of the OS cannot be touched or hacked, especially when it comes to financial transactions. When dealing with financial transactions, we need to keep certain aspects more secure, such as PCI compliance.
My team works directly with kernel patching on a monthly basis, and it's excellent; we always get the fixes for any vulnerabilities, which we have to keep up with based on the financial transactions. We need to keep up with the security patches.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risks. While I don't have a specific number, Red Hat Enterprise Linux (RHEL) has definitely helped in being more stable than other operating systems. When we had other operating systems, we experienced a lot of general panic with infrastructures such as older HP-UX. Red Hat Enterprise Linux (RHEL) is definitely more stable than that.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by making it lighter. By making it lighter, there should be versions for specific cases, for customers or images.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since 2003.
What do I think about the stability of the solution?
My experience with Red Hat Enterprise Linux (RHEL) in terms of stability and reliability is excellent.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales with the growing needs of my company excellently, and that is one of the reasons we use it. We scale on a day-to-day basis using the virtualization, which allows us to add resources if we have a new client tomorrow.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy as we have some legacy systems that we maintain both on-premise and elsewhere. We offer services that are not for the area where we work, which allows us to offer a better response to our clients that are further away, using Azure and different regions for them, so our Red Hat Enterprise server is closer to them instead of having it here.
How are customer service and support?
Every time we have to work on a case with customer service and technical support, the response is fast. Usually, I send the information, and they have something for me within hours, sometimes even minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have considered other solutions while using Red Hat Enterprise Linux (RHEL). We have different kinds of operating systems for different clients or solutions, and while we still prefer Red Hat Enterprise Linux (RHEL), our goal is to standardize between AIX and IBM.
We use Windows, which is challenging. We have AIX, which we run within the IBM Z environment. AIX is good, however, the hardware is not optimal, and there's a license for the hardware that is especially used for databases such as Oracle, where you need to license a whole mainframe just to run it.
What was our ROI?
From a technical point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is interoperability and the ability to automate a lot of the processes, from scratch to day-to-day basis.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL) has been a journey. Licensing for on-premise was different; you have your license for the hardware you're using. When doing it for the cloud, it's more of a subscription-based system. It's been variable with different pricing; we still prefer the older way.
What other advice do I have?
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten.
Which deployment model are you using for this solution?
Hybrid Cloud
JDs RHEL Review
What do you like best about the product?
Wide use, stability and customer support
What do you dislike about the product?
inexperienced users have a hard time learning and getting familiar with the OS
What problems is the product solving and how is that benefiting you?
Many applications and databases for the function of the business run on RHEL
RHEL Review
What do you like best about the product?
Red Hat Enterprise Linux has a lot of cool features. The first and foremost being the support that Red Hat provides and the documentation. I've been able to find all my issues with Red Hat's documentation, which has been easy to navigate.
What do you dislike about the product?
As far as the dislikes, there are not many that come to mind. I've had a longer history with debian based systems, and only recently started using RHEL. The dislikes were more of a lack of experience than dislikes of the actual product itself.
What problems is the product solving and how is that benefiting you?
Red Hat has benefited my company by enabling our team to upgrade our existing RHEL 6 ,and even RHEL 7 machines to RHEL 8, and now RHEL 9 efficiently as well as migrate the CentOS servers to RHEL with minor to no issues, that weren't hard to resolve.
Good for Gov Work, fast deployment
What do you like best about the product?
Good community base, support with applications like Chef configuration management.
What do you dislike about the product?
Expensive license. Not fun to work with on ARM Macbooks with configuration management tools like Chef
What problems is the product solving and how is that benefiting you?
Secure and manageable
Automation Engineer
What do you like best about the product?
I like the customization about the whole environment and every working part inside of it.
What do you dislike about the product?
I think that maybe it might be a little too intimidating to someone who has never dealt with the technology.
What problems is the product solving and how is that benefiting you?
An environment that we are able to curate for government servers
RedHat Linux user
What do you like best about the product?
Enterprise features, regular patches and support
What do you dislike about the product?
There are not much downsides per se that I can think of
What problems is the product solving and how is that benefiting you?
it solves my enterprise OS need
RH Enterprise Linux is super user friendly and easy to use for anyone at any level.
What do you like best about the product?
The flexibility, the stability, everything is consistent.
What do you dislike about the product?
Nothing, nothing has to change and should never.
What problems is the product solving and how is that benefiting you?
Platform Automation and Network Automation
Usability and integration lead to efficient cross-site management
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) include application support.
How has it helped my organization?
Features benefit my company by allowing for cross-site administration, creating a solid baseline across our different environments and using Satellite for cross-site management.
What is most valuable?
One of the features I appreciate the most about Red Hat Enterprise Linux (RHEL) is the usability and satellite integration across multiple sites, which helps us significantly.
Many of my current pain points are related to the automation portion with having Ansible building. I have been involved in upgrades or migrations for Red Hat Enterprise Linux (RHEL), specifically for RHEL 7.
We manage our Red Hat Enterprise Linux (RHEL) systems using Satellite and Ansible combined, which automates all of our patches, meaning the server administrator doesn't necessarily have to do anything beyond checking online to ensure that automation is performing as expected.
For the compliance part in government environments, Red Hat Enterprise Linux (RHEL) is compliant with their cyber policies, and it has extensive integration for that. There are also Ansible templates being built up.
My upgrade or migration plans to stay current involve moving from RHEL 8 to RHEL 9, if not RHEL 10, as I know that RHEL 8 reached its end of support life a few years ago, so we do have some work to do while trying to stay on top of releases and upgrades.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk in our environment; I've only been integrated with it for the last two years and we haven't seen any specific issues caused by Red Hat or Linux itself relating to downtime.
What needs improvement?
Red Hat Enterprise Linux (RHEL) could be improved by incorporating some of the third-party repositories, as different repos might show more options than one would get with a base builder for Red Hat, so having the choice to include those during install would be beneficial.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for the last six to seven years for the company, and personally, even longer.
What do I think about the stability of the solution?
I haven't seen any issues with the stability and reliability of the platform; we've been building up and tearing down our OpenShift environment frequently, and it consistently comes up and down and repairs itself.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company, as we're now utilizing OpenShift to deploy applications, databases, and other resources in a containerized environment, which reflects the direction the world is heading towards in terms of containerization.
How are customer service and support?
I am not involved in pricing, setup costs, or licensing, but I can say the contract deal we have with Red Hat seems pretty fair, along with the support they provide.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did consider other solutions in our journey, particularly looking into OpenShift, however, Red Hat is probably our number one choice.
How was the initial setup?
The initial setup has been straightforward. We didn't have challenges. On top of that, you have the automation. It's getting easier. They continuously build in more tools and more automated processes so we can spin up the VMs easily.
We have been involved in migrations - specifically, RHEL 7 and Linux. The lead process is relatively straightforward.
What was our ROI?
For me, the biggest return on investment when using this product is automation.
What's my experience with pricing, setup cost, and licensing?
While I am not involved in pricing or licensing, my understanding is that it's a pretty fair contract deal that we have with Red Hat and the support that they provide.
What other advice do I have?
I rate Red Hat Enterprise Linux (RHEL) nine out of ten.
Which deployment model are you using for this solution?
On-premises
Scalability enables seamless growth and efficient student enrollment
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) are that I work at a university, and the infrastructure of the university is all based on open source, with the main operating system being Linux.
What is most valuable?
The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the scalability. Scalability has helped my company grow in general by allowing us to handle the inscriptions of students simultaneously. We have to subscribe to tens of thousands of students at the same time, and only with an operating system that has scalability can we accomplish this.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk, though I don't have specific numbers about this.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved in terms of applications to interact better with the operating system for monitoring, control, and a better administration interface, though I don't work in the technical department.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for four to five years.
What do I think about the stability of the solution?
The stability of the platform is very good.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales with the growing needs of my organization very effectively. During the time of company growth, we needed to scale the services and equipment that use the operating system, and it performed very effectively.
How are customer service and support?
The customer service and technical support with Red Hat Enterprise Linux (RHEL) are very good. We have technical support in Brazil that's very good, and I don't have any complaints about this.
Which solution did I use previously and why did I switch?
A long time ago, I considered other solutions before choosing Red Hat Enterprise Linux (RHEL). I don't consider any other options anymore.
How was the initial setup?
The deployment was very good. I liked hte process very much.
I have only used one version of Red Hat Enterprise Linux (RHEL) and have upgraded the operating system during its lifecycle. My experience upgrading it was very easy.
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is the security, the scalability, and the integration with other platforms and tools.
What other advice do I have?
While there is always room for improvement as there's no perfection, I would rate this solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
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