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Reviews from AWS customer

56 AWS reviews

External reviews

1,118 reviews
from and

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5-star reviews ( Show all reviews )

    Franklin Moncayo

Security and performance improve transaction handling and deployment efficiency

  • February 19, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use it for a commercial platform for a bank in Ecuador. We have a product development for development in JBoss. We can have multiple channels on the left side in TBM and ES. 

I have a product in development that serves as middleware. We have multi-channel on the left side and multi-database on the right side. We don't use an AMQ yet. It's broad.

What is most valuable?

The valuable features of Red Hat Enterprise Linux (RHEL) for on-premises are its flexibility and compatibility; it works exceptionally with JBoss. 

We find that the performance of Red Hat Enterprise Linux (RHEL) is very good, and the deployment is very easy. On YouTube, for example, they processed nearly 10 million transactions over nine years. 

Security is important, and it performs efficiently and is confident compared with a firewall and WAF, or whatever you use as a firewall to protect our deployments. Red Hat Enterprise Linux (RHEL) helps with uptime and security; with every deployment, we evaluate security and apply vulnerability scanners, covering every vulnerability without any problem.

What needs improvement?

I don't know where Red Hat Enterprise Linux (RHEL) can improve; I just know that I don't use the cloud version, but I know the price, and I think it has many similar features to use JBoss with old features. 

In the last years, we have tried to quote a project using JBoss, but the license on cloud was cheaper than the on-premise license.

For how long have I used the solution?

I have used the Red Hat Enterprise Linux (RHEL) operating system since 2016.

How are customer service and support?

I use documentation and community forums for Red Hat Enterprise Linux (RHEL). There's plenty of knowledge in many forums, and when I have trouble, I can find a lot of support on the web; there is a lot of information we can find.

Depending on the support I have to use, we didn't have a problem; we have a local reseller who helps with the Red Hat Enterprise Linux (RHEL) support directly. We use a partner for direct support with Red Hat Enterprise Linux (RHEL). Our business in Ecuador is a local partner, and the name of the partner business is ASAP. Mr. Jimmy Rodriguez provides support and attends to our needs very efficiently.

How would you rate customer service and support?

Positive

Which other solutions did I evaluate?

Red Hat Enterprise Linux (RHEL) is more expensive compared with WebLogic, and I prefer JBoss against WebLogic. The main differences between the Red Hat Enterprise Linux (RHEL) operating systems and Windows and Solaris are concerning performance; the best performance is in the order of Linux, Solaris, and then Windows.

What other advice do I have?

Achieving security standard certification is necessary for my business, and I'm always recommending Red Hat Enterprise Linux to my clients. 

On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Bharat Raj

User-friendly console helps manage all resources

  • January 27, 2025
  • Review from a verified AWS customer

What is our primary use case?

I am working with a FinTech company. We have clients in the US, and for these clients, we have applications that are hosted in Amazon Web Services Cloud. We use the Red Hat Enterprise Linux operating system to run these applications.

We have a data center as well. In our organization, we are using a hybrid model. We have the AWS cloud and our data center is using VMware. Some of the workload is in the data center, and some of the workload is running in AWS.

We have various products, and we are trying to move all of the products to the AWS cloud. Our legacy applications are hosted in the data center. We are planning to move this data center to the AWS cloud in 2025. We are using AWS lift and shift technology for that.

What is most valuable?

The console is user-friendly. The web console provides an interface to manage all your resources.

What needs improvement?

Overall, I am happy with it, but I believe, security-wise, it could be better.

For how long have I used the solution?

I have used Red Hat Enterprise Linux for almost eight years.

What do I think about the stability of the solution?

We never faced any major issues.

How are customer service and support?

We are not taking any support from Red Hat. If we face any kind of issue, we just search on the web.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am very comfortable and happy using the Linux operating system. My experience with Windows is very bad.

How was the initial setup?

There are no significant issues; it is very easy to set up. The implementation takes a couple of weeks.

What other advice do I have?

I would rate Red Hat Enterprise Linux a ten out of ten.


    reviewer2641572

Security documentation and subscription cost improvements have enhanced enterprise-level operations with ease

  • January 10, 2025
  • Review provided by PeerSpot

What is our primary use case?

Most of the applications I work with, including our primary enterprise-level application, necessitate the robust capabilities of an enterprise-grade operating system. Therefore, we utilize Red Hat Enterprise Linux to ensure optimal performance and stability for these demanding applications.

How has it helped my organization?

Red Hat Enterprise Linux is praised for its exceptionally precise documentation, which greatly aids in the learning and implementation process. Troubleshooting is straightforward, and solutions to any arising issues are readily available through a simple Google search.

For provisioning Red Hat Enterprise Linux, tools like Terraform and Ansible are commonly used to automate the process on a base machine. While Terraform handles various provisioning tasks, Red Hat provides its software for patching, although OpenSCAP is also a strong alternative for effective patch management.

Our organization uses Red Hat Insights, leveraging its user-friendly single dashboard to monitor all aspects of our systems. This centralized platform has proven invaluable for maintaining an overview of our infrastructure and ensuring operational efficiency.

We often use the Red Hat Enterprise Linux web console for things like viewing system performance and logs, managing user accounts, and configuring network settings.

Red Hat Enterprise Linux is robust, stable, and well-documented compared to the open-source versions of Linux.

What is most valuable?

I find the most valuable aspect of Red Hat Enterprise Linux to be its ease of customization. The operating system allows for the simple addition of kernels, modules, and other applications, making it highly adaptable to various needs.

What needs improvement?

Red Hat has several areas ripe for improvement. In the Asia Pacific region, where cost-optimization is highly valued, Red Hat's support and subscription costs are perceived as high and could be reduced. While their security documentation is comprehensive, some solutions lack open-source availability or training resources, unlike platforms such as Ubuntu. Furthermore, the quality of documentation and training sessions, particularly for OpenShift, could be enhanced. Addressing these issues would strengthen Red Hat's offerings and better serve its customers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for about nine to ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is extremely stable.

What do I think about the scalability of the solution?

When Red Hat is involved in virtualization or OpenStack, moving from one virtualization platform to another becomes easier. However, when scalability is needed, it depends on the underlying infrastructure security, which is part of Red Hat import.

How are customer service and support?

Communication quality is very good. I find very helpful people in the support section, and the Red Hat portal is robust for main solutions and support. When I receive support, I often find very interesting solutions.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used CentOS, Ubuntu, and Debian, among other Linux distributions. However, with the growing popularity of containerization technologies like Kubernetes and Docker, solutions like Red Hat OpenShift are becoming increasingly common, particularly in regions like Bangladesh, India, and the Asia Pacific. That is why we are using Enterprise Linux.

How was the initial setup?

The initial deployment and migration of Red Hat Enterprise Linux are straightforward, particularly for cloud-based solutions. However, on-premises migrations present a slight challenge due to the complexities of CVS solutions and potential application compatibility issues. This can involve numerous parameters that require careful consideration. My lack of experience with Red Hat's migration tools may have also contributed to the perceived difficulty.

What's my experience with pricing, setup cost, and licensing?

Red Hat could gain a competitive advantage in the Asia Pacific region by adjusting its pricing strategy. Lowering the cost of enterprise-level offerings could attract organizations seeking operating systems or Kubernetes solutions, as these tools are essential for many businesses in the region. This adjustment would make Red Hat a more appealing choice compared to competitors with potentially higher pricing.

What other advice do I have?

I have not found another operating system that matches Red Hat Enterprise Linux; it receives a perfect score of ten out of ten.

The Red Hat Enterprise Linux upgrade process is generally smooth. However, patching occasionally causes issues, typically due to application incompatibility or bugs in the updated packages. This necessitates restoring from a backup to maintain functionality. While this is a recurring problem, the infrastructure itself remains stable throughout the process.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Alibaba


    Luis P.

Great OS and support team to help

  • January 09, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and help from the support team.
What do you dislike about the product?
Subscription based takes a bit of used to.
What problems is the product solving and how is that benefiting you?
Replication of issues and help with troubleshooting


    Syed Ali S.

Red Hat Enterprise Linux a smart choise

  • January 01, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and provides maximum security with high delivery of customer support and implementation of integraton. A large number of features can be frequently used .
What do you dislike about the product?
Easy to use but bit priecy,
Heavy budget trainings are required.
What problems is the product solving and how is that benefiting you?
Red Hat Enterprise Linux provides complete satatisfaction to me and gives me one solution of all problems related to stability,scalability,security and community support.


    Suraj K.

Replacement of Microsoft Windows is RHEL

  • November 13, 2024
  • Review provided by G2

What do you like best about the product?
The Service and support they provide for RHEL os and the regular patches for fixing the VAPT.
What do you dislike about the product?
There id nothing to dislike in RHEL. They are doing great.
What problems is the product solving and how is that benefiting you?
Lightweight, with regular updates and excellent support. RHEL meeting the business needs and compliance.


    R D.

RHEL includes configuring network services, implementing security protocols.

  • November 07, 2024
  • Review provided by G2

What do you like best about the product?
Security Protocols, Customer support, Ease of use.
What do you dislike about the product?
Some users find Red Hat Enterprise Linux (RHEL) limiting due to its subscription-based model.
What problems is the product solving and how is that benefiting you?
Red Hat Enterprise Linux (RHEL) addresses key enterprise needs like stability, security, and support.


    Raymundo A.

My Experience with RedHat

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
What I liked most about my experience with RedHat is that being part of the Free Software community gives one the freedom to develop changes, and in case of any problem, there is the support of technical support that helps to resolve doubts and supports completing the work. It has also helped me understand the development of scripts in Ansible.
What do you dislike about the product?
So far, I have had a bad experience with RedHat.
What problems is the product solving and how is that benefiting you?
The problems of using Microsoft Windows Server. I prefer to install Linux.


    Alejandro M.

Good experience with REL

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
What is free and has no cost, that I can work without commitment
What do you dislike about the product?
The documentation is very extensive and it's difficult for me to read it all.
What problems is the product solving and how is that benefiting you?
The adaptation with Java, which is what I use.


    Financial Services

Muy buena experiencia en mi desarrollo profesional

  • October 29, 2024
  • Review provided by G2

What do you like best about the product?
Flexibilidad que hay al utilizar diferentes productos en ese entorno.
What do you dislike about the product?
De momento no hay algo que me desagrade.
What problems is the product solving and how is that benefiting you?
Al desarrollar productos en su entorno Linux