My main use cases for Red Hat Enterprise Linux (RHEL) are for the core banking systems. It is a much more stable OS than other competitor operating systems, especially with Databases.
Most banks in Iraq use Linux, whether it is free like CentOS for a UAT environment or enterprise like Red Hat.
Red Hat Enterprise Linux for SAP with HA and Update Services 9.0
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I am a RedHat user.
What do you like best about the product?
Industry standard. Strong compatibility between versions.
What do you dislike about the product?
The cost. Forks are fun and all but when you want the real thing at Enterprise scale it would be easier to convince my boss when the cost is lower.
What problems is the product solving and how is that benefiting you?
Repeatable, customizable deployments.
overall fairly good.
What do you like best about the product?
stable and reliable, it often just works in most cases.
What do you dislike about the product?
Selinux is not the most intuitive. it can break the "it just works" feel when you have to do something custom to deal with it.
What problems is the product solving and how is that benefiting you?
consistent stable Environment, that works across versions well most of the time.
Built-in security features and comprehensive support streamline user management
What is our primary use case?
What is most valuable?
The Red Hat Satellite makes my life much easier when it comes to managing my Red Hat Enterprise Linux (RHEL) systems for provisioning and patching. Before few years ago, each server had to have internet access to make updates or deployments. After joining the Satellite, it's just one push, and all the patching is done. And all the datacentres prohibit having external access. So we can create a local repository at our Red Hat Satellite and then push it to other servers, with the option of choosing a specific version to push for all servers.
Furthermore, the IDM, which is FreeIPA, is great. I appreciate how it makes the management much easier for me, even when managing more than 500 users same time. Like when someone leaves the company or someone joins, it's easier for me to onboard or respond to other things. It makes my system more secure by monitoring all the user's activity, which is another important point since no one can have direct access to the server without being authenticated and authorised by the IDM.
The Red Hat Satellite makes my life much easier when it comes to managing my Red Hat Enterprise Linux (RHEL) systems for provisioning and patching. At first, we had to access each server to make updates or deployments. After joining the Satellite, it's just one push, and all the patching is done. All this distribution also helps us as we use it on-prem, and all the data centers prohibit external access. So we can create a local registry at our Red Hat Satellite and then push it to other servers without issues regarding version changes.
I am a big fan of Red Hat Enterprise Linux (RHEL) built-in security features, which simplify risk reduction and maintaining compliance, and I would just say we achieve 99% success. I remember a few years ago when there was a zero-day attack. Red Hat was the fastest company to respond. We found out about it at six o'clock PM, and the next day at eight AM, they had some fixes and pushed updates. So we could respond directly and implement the fixes. Any security breach with Red Hat, I do not want to speak about others, since we face worse responses from other companies.
My upgrade or migration plans to stay current involve understanding the concept of OpenShift, which has not yet become very popular in Iraq. I try to keep pushing the client to understand the concept of containers and other things. It will take some time, however, it's a good feature to move ahead with OpenShift containerization. Even with the Central Bank regulation, we have to remain on-prem, thus OpenShift supports this point and offers a flexible solution. Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risks by about 80%.
I am a big fan of Red Hat Enterprise Linux (RHEL) built-in security features, which simplify risk reduction and maintaining compliance, and I would just say we achieve 90% success. I remember a few years ago when there was a zero-day attack. Red Hat was the fastest company to respond. They had some fixes and pushed updates in few hours from discovering the security breach. So we could respond directly and implement the fixes. I don't like to mention the other competitors, since we face worse responses from other companies.
My upgrade or migration plans to stay current involve understanding the concept of OpenShift, which has not yet become very popular in Iraq. I try to keep pushing the client to understand the concept of containers and other things. It will take some time, however, it's a good feature to move ahead with OpenShift containerization. Even with the Central Bank of Iraq regulation, we have to remain on-prem, thus OpenShift supports this point and offers a flexible solution. Red Hat Enterprise Linux (RHEL) has helped me mitigate downtime and lower risks by about 80%.
What needs improvement?
I can't pinpoint something specific to improve Red Hat Enterprise Linux (RHEL). I feel they are doing good. I haven't thought much about what they could enhance to become even better for me.
Currently, I manage an issue not related to the OS. It's more about how to purchase vouchers or training from them. Unfortunately, any MasterCard or Visa card issued by a bank inside Iraq is blocked by Red Hat without a clear reason.
While other vendors like Cisco, Microsoft, IBM, VMware, Veeam, Nutanix, etc., we can purchase learning and vouchers directly without any issue. Only Red Hat it's blocked, so to solve this, I have to travel to Dubai and buy it outside the country. This is a significant issue for me and all Red Haters in Iraq, and that's why I also develop myself with non-official content and stopped pursuing their certification since I must travel each time I need it.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for about six years.
What do I think about the stability of the solution?
Regarding stability and reliability, I didn't face any issues with that. It's 99%. Any issue I face with it is due to some mistake from a colleague or something pushed the wrong script, yet I haven't faced a sudden crash.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales to my company's growing needs very effectively; I didn't face any issues with scalability. Before working in my current company (Red Hat partner), I was a work at a payment gateway company. And we made a successful story by scaling out our datacenter and migrating the version from 6 to 8 without any major issues. Also, we did clustering with Enterprise Linux and other things, and all scalability was good, just requires specific knowledge. That said, it's manageable.
How are customer service and support?
In my six years working with Red Hat, I only remember opening cases three times since the technical documentation on the Red Hat site is so comprehensive that if you carefully check it, you often won't need further assistance.
The support itself is satisfactory, and they solved my issues. They understood my concerns about the side effects of some changes, however, and they were perfect in their response.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did consider other solutions before or while using Red Hat Enterprise Linux (RHEL), including Ubuntu, CentOS, and Debian. I am a big fan of Red Hat. This is why I will always choose them. When you love something that much, you just stick with it. That's why I will consistently recommend it to clients as a Red Hat partner.
How was the initial setup?
For the first time, it was a little bit complicated. However, once you know how it works, it's very easy.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing for Red Hat Enterprise Linux (RHEL) it's a little bit higher. I suggest that if they could make the price more affordable, it would be great. Some clients are just startups and when opening a budget with Red Hat, it doesn't cover what they need. Perhaps they could create a specific version for startup companies or offer discounts for first-time users.
What other advice do I have?
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
My experience with RHEL
What do you like best about the product?
Resiliency and Security are the most important aspect of my interest
What do you dislike about the product?
I like everything about RHEL, and its capabilities
What problems is the product solving and how is that benefiting you?
RHEL is incorporated in most of the products I am selling as part of IBM Storage team
RHEL review
What do you like best about the product?
Customer support from RedHat
Red Hat documentation
Red Hat documentation
What do you dislike about the product?
End of life support
Migration from older versions
Migration from older versions
What problems is the product solving and how is that benefiting you?
N/A
RHEL - the best OS
What do you like best about the product?
Package installations through Satellite.
What do you dislike about the product?
It can be difficult to configure network interfaces unless you really know what you are doing.
What problems is the product solving and how is that benefiting you?
Databases, ansible automation execution nodes.
Reliability that you can expect
What do you like best about the product?
OS reliability and stability. This OS is the clear backbone of our operation.
What do you dislike about the product?
I cannot think of anything off the top of my head.
What problems is the product solving and how is that benefiting you?
Boilerplate images
RHEL Review
What do you like best about the product?
Stable and efficient Enterprise Platform
What do you dislike about the product?
Feature Delays seem long to get from upstream.
What problems is the product solving and how is that benefiting you?
It is the core platform in use to provide solutions for the server side of the organization.
10 Years of excellent experience
What do you like best about the product?
The easy of use, robustness and versatile support.
What do you dislike about the product?
The old pricing model but it's getting better now and I have a very experience account manager that helps navigate the process.
What problems is the product solving and how is that benefiting you?
Helping with high availability of the applications and systems I support.
Evolution of the product has simplified adoption within our Enterprise
What do you like best about the product?
Speed, Agility, Performance... and Reliability
What do you dislike about the product?
Nothing really.. the more I am using the product the better my Experience gets. Training would be one key area where some improvements could be made.
What problems is the product solving and how is that benefiting you?
Speed and Agility needed for the Enterprise.
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