External reviews are not included in the AWS star rating for the product.
I am a technology analyst. I have been working on a financial project in the US. For this project, I used Splunk APM for troubleshooting and reviewing the logs, and finding errors. Most of our APIs ran on Splunk APM, and we used it to find errors in our production environment.
We are no longer using Splunk APM. We have switched to Dynatrace.
Splunk APM is very good for monitoring purposes. You can watch application-to-application flows. If you just click on a flow, you can go step by step and debug an issue. The places with errors are marked in red. The API or the application in which you are getting an error is red. From there, you can go to the log or the error, and then the person responsible for that particular API or application has to fix it.
Splunk APM gives tools for user monitoring, logs observability, infrastructure monitoring, synthetic monitoring, and automated on-call.
Splunk APM provides real-time data. In the logs, if you want to see errors related to status 404, you can just write one keyword, and you will get the results.
Splunk APM offers end-to-end visibility across the environment, but it also depends on how your business is set up on Splunk APM.
Splunk APM helped to reduce our mean time to resolve (MTTR). Previously, I had to log into my VPN, run commands, and see the logs. After having Splunk APM, I could click on one link and go through the logs.
We could set up Splunk APM based on our environment. I worked on one project with Splunk APM. In that project, we faced a lot of issues, and I resolved the issues with the help of Splunk APM. I found the accurate logs and the easiest way to resolve the errors.
Splunk APM is the most advanced application for performance monitoring and troubleshooting for cloud-native applications and microservices.
The ability to troubleshoot is valuable. While running any product or API, we need to troubleshoot issues. We need to find the error in the logs. In Splunk APM, we have the section logs. In that section, we can search with any particular keywords. Before Splunk APM, I also worked with Splunk Enterprise where we have various dashboards to monitor.
It is an application performance monitoring and observability tool. It is a very good tool. You need to use the documentation on Splunk's website. From there, you can learn many things. I have Splunk certification. You can dive deep into it. For me, it gives end-to-end visibility into our production environment.
They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved. I also use LogMeIn where I can use predefined keywords to see the logs.
They should give us the option to use our own language to search. For example, I should be able to search for an ID name along with an error or status code.
I worked with Splunk APM for one and a half years.
I have not faced any downtime. I have worked with Splunk APM for one and a half years, and I did not face any downtime during this duration of time.
I have never faced any issues with scalability.
I did not have any need to contact support because I did not face any issues.
We used another solution previously. In Splunk Enterprise, it is easier to create dashboards. You can easily set up application alerts and infra alerts. You can search with metrics and you can set alerts based on a specific error. Whenever that error occurs, you will receive an alert.
I am not involved in its deployment. In terms of maintenance, it is owned and managed by Splunk. Everything is maintained by Splunk. I have not faced any downtime with Splunk APM. I have also used Splunk Enterprise previously. With both of these products, I did not face any downtime.
The pricing is reasonable.
It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards. You can set alerts based on the threshold or traffic.
For logging purposes, Splunk APM is very good, but we should be able to use our own search query language. Currently, we can only search based on the predefined tags.
Overall, I would rate Splunk APM a nine out of ten.