Splunk Observability Cloud Review
What do you like best about the product?
I loved the user experience while using Splunk Observability Cloud. Everything is well situated and easily searchable.
What do you dislike about the product?
The AI assisted troubleshooting is not always accurate.
What problems is the product solving and how is that benefiting you?
The Splunk Log Observer helps investigate infrastructure logs in minutes instead of hours. It provides nice graphical representation of Logs.
Splunk Observability
What do you like best about the product?
It is helpful to a certain extent. It helps in correlation, drilling down the events from raw logs. Its search index is very helpful in hunting.
What do you dislike about the product?
Hunting for any event is slightly tedious process.
What problems is the product solving and how is that benefiting you?
It is helping in anlysing the queries and the events.
Feedback
What do you like best about the product?
Overall I felt very good to use this and also feeling lucky to use this in my life thank you so much for this opportunity to give this kind of thing to the world
What do you dislike about the product?
NA, not felt anything wrong from my end so I am okay
What problems is the product solving and how is that benefiting you?
Real-time visibility: Splunk Observability Cloud provides real-time monitoring capabilities, allowing teams to collect and analyze data in milliseconds. This enables them to identify issues and anomalies as they occur, leading to faster incident response times and reducing mean time to resolution (MTTR).
Amazing product.
What do you like best about the product?
Splunk dashboards having deep insights of issues in applications and can be integrated with multiple applications
What do you dislike about the product?
It's little costly and training's are not available on topic based.
What problems is the product solving and how is that benefiting you?
The best feature of splunk real user monitoring are finding issues easily and fixing them
Splunk Observability Cloud (SignalFX) - All in one solution for Cloud Apps
What do you like best about the product?
The best feature of Splunk Observability cloud is providing the traces of the application in near real-time.
What do you dislike about the product?
Less Log retention time becoz after sometime some if the traces are not available for post mortem
What problems is the product solving and how is that benefiting you?
Splunk Observability Cloud is kind of one-stop solution for application monitoring by providing traces and giving multiple aspects of the app by simply setting up dashboards, which helps us to give a 360 degree view of the cloud app and infra. This helps us to give a thorough check of the Cloud related issues and take corrective actions.
one stop cloud based solution for monitoring
What do you like best about the product?
SOC provides metrics like trace & log in real time. I like the waterfall model of service traces where i can see the service dependencies clearly and figure out which service is having the issue.
What do you dislike about the product?
In current orgnization sampling of traces is main problems for us.
Due to sampling some of the traces/logs are not available to debug the issue also faced issue while setting up the detetctors.
What problems is the product solving and how is that benefiting you?
We want to monitor the multiple aspects of our service like- memory metrics, latency issue,host health monitoring,cpu utilization.
I was able to see all this by creating one dashboard so it made my job easy.
Splunk is my go to tool for all things observabilty!
What do you like best about the product?
Splunk observabilty cloud enables me to get detailed insights and analytics. We have relied on its intelligent alerting for all our applications. Splunk also provides efficient logging capabilities!
What do you dislike about the product?
The main concern for me is the cost. Splunk tends to get very expensive for large application logging. Since many applications ingest large amounts of data, Splunk increases the overall expenditure.
What problems is the product solving and how is that benefiting you?
Splunk is the go to place to get an overview of the end to end application stack and especially for a micro services driven architecture, Splunk enables to track the flow E2E. Another biggest problem Splunk helps solve is troubleshooting! Due to its immaculate logging and alerting, troubleshooting becomes easy.
Empowering Insights, Simplifying Troubleshooting with Splunk Observability Cloud
What do you like best about the product?
In the world of log monitoring, alerting, and troubleshooting, Splunk Observability Cloud is a great tool.
It combines the greatest aspects of in-the-moment log analysis, individualized alerts and communication tools, enabling IT teams to proactively handle issues and enhance system performance.
Splunk Observability Cloud has is an essential tool for any organization serious about managing the health and performance of its systems with its straightforward user interface and unrivaled scalability.
What do you dislike about the product?
Although the platform offers a good selection of pre-built dashboards and visualizations.
creating customised visualizations may sometimes require a significant amount of work and skill in the Splunk query language. It's bit tedious to learn initially for a new user
What problems is the product solving and how is that benefiting you?
It's helping us daily monitor the applications any change in Infra or application server is notified and it helps in solving and identifying problem beforehand and give a good expirience to end user using application
This is awesome i liked the splunk cloud
What do you like best about the product?
Overall, splunk observability cloud is well regarded in many aspects by all of us. It has a comprehensive and user friendly interface which is making it easier to gain insights into the performance and health of our infra.
What do you dislike about the product?
As with any product, there may be certain areas where it may not fully meet the specific needs. Some finds the pricing a bit higher.
What problems is the product solving and how is that benefiting you?
It is solving all sorts of problems and we are feeling good while using this.
Gives us early warning on problems that could arise
What is our primary use case?
We have used Splunk to give us insight into the NetFlow of the traffic running through our network. We connect different networks but we only use on-prem. We are in the middle of a spider web, providing these services to different networks. We are trying to gain visibility into the traffic that traverses our network internally.
We are interested in the traffic volume because the services we are looking at are endpoint-encrypted, meaning encrypted traffic between a service provider and a client in another network. So we are not able to look into the media stream.
The networks we are connecting have their own security boundaries and their own security levels, and we don't mess with that. We are just trying to let them talk together.
We have been using Splunk for monitoring who is logging in and how and when.
How has it helped my organization?
It has given us visibility into what is going on in the network, such as how much traffic is running to and from the services, but we are not using Splunk in a straightforward way. When we are looking into reports on how much data has been used, we need to look into another system and enrich it with data from Splunk.
Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise.
In terms of operational performance, the efficiency, Splunk has helped us improve. We could have found other tools that would have given us the same efficiency, but this was the tool that we chose. From that perspective, it has been of value to us.
It would have helped us reduce our mean time to detect but I can only guess at how much; perhaps by 25 percent. And we would see a similar reduction for mean time to resolve.
What needs improvement?
It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it. Once you have the dashboards for collecting and analyzing transactions configured, they are okay, but it takes some time to do it. Configuration could be easier.
For how long have I used the solution?
We have been using Splunk for about eight years.
What do I think about the scalability of the solution?
We have not looked at Splunk as a means of being able to scale, but we have not been hindered by using Splunk. Our goal has not been growth, but maintaining stable and secure networking, and this is what we have achieved. But with or without Splunk, we would have achieved that anyway.
How are customer service and support?
We really haven't had any technical issues where we involved Splunk's support.
Which solution did I use previously and why did I switch?
We did not have a previous solution like Splunk, other than in-house-developed tools. We got acquainted with Splunk as part of the tender for our network infrastructure, and from that perspective, it has been okay.
What's my experience with pricing, setup cost, and licensing?
Splunk has been fairly expensive, but it has been predictable. You are not punished if you are looking into much more data if you are, for example, under attack. Other tools could be more expensive to use if they charge per incident or the amount of data you are looking into. With other solutions, you could be punished if you need to index more data because of an attack, such as a DDoS attack, and you need to do some forensics on the data.
What other advice do I have?
Why shift to something you don't know when you are, perhaps, happy enough with the tool that you already have? Think about whether you could develop that tool into something that would give you the visibility you would like to have, instead of using Splunk. Are you looking into incidents, traffic flows, indexing per day, or is the issue that you're looking for an alternative with a better price? Think about why you are considering shifting from a tool that you already know.
