External reviews
External reviews are not included in the AWS star rating for the product.
Delivers financial benefits and operational efficiency with impactful data analytics capabilities
What is our primary use case?
Splunk Enterprise Platform has different purposes, including data visualization and other applications.
What is most valuable?
There are financial benefits from using Splunk Enterprise Platform, and as a retailer, it provides better profit margins.
Splunk Enterprise enhances data analytics with its AI capabilities.
What needs improvement?
The integration should be improved with the UI.
For how long have I used the solution?
What was my experience with deployment of the solution?
The challenges or pain points others should anticipate before implementing Splunk Enterprise Platform are mostly related to the integration part.
How was the initial setup?
It may take anywhere from a couple of hours to a couple of weeks for Splunk Enterprise Platform deployment.
What about the implementation team?
I do not take part in the deployment; my team does.
What other advice do I have?
Regarding maintenance, it does not require much as it is on-premises.
Overall, I would rate Splunk Enterprise Platform an eight.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User-friendly interface accelerates task approval but update confirmations occasionally delay
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
What was our ROI?
What other advice do I have?
Which deployment model are you using for this solution?
Great product poor customer service
Citizen programming facilitates efficient threat detection and enhances business logic
What is our primary use case?
I focus on threat detection against stock trading systems. I am in charge of five to seven stock trading companies' B2C systems for detecting threat attacks. Our customers include several stock trading companies, banks and and large mobile careers in Japan.
How has it helped my organization?
We built a threat detection system for our client company, one of the biggest security company in Japan, using Splunk Enterprise Platform. We started a new business on this platform to provide threat detection systems to stock trading system companies and banks, expanding our customer base.
What is most valuable?
One valuable feature of Splunk Enterprise Platform is citizen programming, which allows users to manage and compute huge stream-based datasets easily using SPL language. The second feature is its ability to perform matrix-like stream calculations concurrently, improving upon traditional SIEM tools. Finally, Splunk's Machine Learning Toolkit is offered without charge, allowing users to incorporate machine learning in their business logic, aiding in procedures like threat hunting.
What needs improvement?
Splunk could improve by enhancing its graphical view functionality. Compared to other BI tools, Splunk's graphic features are limited; part of customers desire detailed, rich visual effects, like world maps showing threat attacks as animations. Additionally, the deep learning capabilities need enhancing, especially on Splunk Cloud, where customers find it challenging to use deep learning tools without setting up backend computing resources.
For how long have I used the solution?
I have over 14 years of experience with Splunk Enterprise Platform, beginning my first evaluation in 2011.
What do I think about the stability of the solution?
I would rate the stability of Splunk Enterprise Platform as a seven. While it requires managing configuration files and processing scale-out operations manually, limiting its auto-scaling capabilities, it still performs adequately.
What do I think about the scalability of the solution?
I rate the scalability of Splunk Enterprise Platform as an eight. Some products can automatically scale, but Splunk Enterprise requires manual configuration changes to achieve scale, which is slightly outdated compared to modern technologies.
How are customer service and support?
I rate Splunk Japan's customer service as an eight. Although I generally provide support myself and do not often rely on Splunk support, this rating reflects general consultant feedback.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Elastic Search and Kibana, but switched to Splunk for ease of use and to define business entities such as branches, channels, and stock accounts.
How was the initial setup?
Standalone Installation was very easy. Designing and capacity planning for a distributed cluster environment was not easy.
What about the implementation team?
I am a Splunk consultant and implement customer solutions myself.
What's my experience with pricing, setup cost, and licensing?
I rate the pricing of Splunk as nine out of ten. The pricing model is based on ingesting data sizes, not user count, and includes a free tier for up to 500 MB of daily data, differentiating it from user-based pricing BI-tools.
Which other solutions did I evaluate?
I evaluated ArcSight and Manage Engine and made our selection.
# After using Splunk for several years, I conducted further evaluations, but our selection remained unchanged.
# Datadog was ideal for bug traceback during APM operations.
# Exabeam was ideal for use case-centric threat detection.
What other advice do I have?
Overall, I rate Splunk Enterprise Platform ten out of ten. I am dissatisfied with Splunk’s graphics view and deep learning capabilities; they could be better, especially on Splunk Cloud. While I was able to enhance the platform using technologies like JavaScript, most of my clients struggle.However, it will be sufficient for the next few years with it's strong Machine Learning capability.
Also, it would be preferable for Splunk SOAR to include sequential Splunk task execution and MCP/A2A support features.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Great Platform for incident correlation and management
Real-time data analysis benefits but automation in role creation needs improvement
What is our primary use case?
We are working with AppDynamics, Splunk Enterprise Platform, and other Splunk products. However, the main use case here is with Splunk Enterprise Platform.
What is most valuable?
Splunk Enterprise Platform is a good tool to have, but it is expensive. The features that have proven most effective for real-time data analysis include parts of the platform and its automation capabilities. However, I want them to enhance their automation to cover every aspect, particularly the automation of roles creation.
What needs improvement?
While Splunk Enterprise Platform is a good product, it is expensive. Additionally, it is complex for inexperienced cybersecurity engineers and requires experienced personnel to handle it effectively.
For how long have I used the solution?
We have been providing Splunk Enterprise Platform for ten months.
How are customer service and support?
Splunk's technical support is at the same level for all products, although we have not opened many tickets.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
Splunk Enterprise Platform is expensive.
Which other solutions did I evaluate?
The main competitor of Splunk in our region is Exabeam, which is less expensive. For small and medium companies, Fortinet is a competitor. Stellar Cyber has also recently entered the market.
What other advice do I have?
For smaller companies, I recommend Stellar Cyber as an alternative to Splunk Enterprise Platform. Stellar Cyber is easier to implement and integrate, and it has solid AI capabilities, especially for automation. It is also willing to adapt to customer requirements. I would rate Splunk Enterprise Platform overall somewhere between six and eight, depending on the size of the company.
Best Analytic tool for dashboard, reporting and observability
Splunk has changed like this?
It is still a strong and good solution.
Of course, I expect that a good company will acquire it and create good synergy to further expand the business, but I have a strong feeling that they are not ready yet.
You can see everything you want. (Of course, except for the things you can't see..)
If you ask the developer, more than 95% of all functions can be implemented.
You can extract only the data you want and see it, you can see the entire system at a glance, and you can see a variety of functions according to your purpose.