Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,116 reviews
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Reasonably priced and does the job
What do you like best about the product?
It’s affordable and simple to use and secure
What do you dislike about the product?
Sometimes it’s not always consistent on when I am forced to login to it or not
What problems is the product solving and how is that benefiting you?
Storing and maintaining secrets securely
Very good password manager (and more!), constantly evolving
What do you like best about the product?
Before discussing the product, it is appropriate to commend the company that supports its clients without pressuring them into purchasing. The commercial/technical pre-sales duo we dealt with is probably one of the best we have worked with, across all companies/technologies. They are attentive and were able to answer all our questions, allowing us to test the product and understand/evaluate all its features before we could approve the purchase on our end.
Then, Keeper did not abandon us once the licenses were acquired. They supported us in the adoption of the solution by the users.
Finally, the support is responsive, and we can quickly communicate with representatives who have a mastery of the product.
Regarding the product, it is both comprehensive and easy to use. We chose it at the time because it was both affordable, had detailed documentation, and especially a feature for integration with our identity provider to simplify user access via SSO.
The feature for sharing entries/folders is appreciated by users, as well as the family license offered.
We have since subscribed to the secret management offer for our internal applications and developments. We are also currently evaluating the bastion/privileged access management offer integrated into the Keeper vault.
Then, Keeper did not abandon us once the licenses were acquired. They supported us in the adoption of the solution by the users.
Finally, the support is responsive, and we can quickly communicate with representatives who have a mastery of the product.
Regarding the product, it is both comprehensive and easy to use. We chose it at the time because it was both affordable, had detailed documentation, and especially a feature for integration with our identity provider to simplify user access via SSO.
The feature for sharing entries/folders is appreciated by users, as well as the family license offered.
We have since subscribed to the secret management offer for our internal applications and developments. We are also currently evaluating the bastion/privileged access management offer integrated into the Keeper vault.
What do you dislike about the product?
The zero-knowledge model is robust but involves some inconveniences or complications in return (e.g., the need for users to log in for the first time and authorize account transfer before we can share entries with them).
The product's ergonomics or architecture is not always simple and intuitive, but things tend to evolve.
The integration with the browser is not as smooth and efficient as the password manager integrated into the browser (like Chrome, for example), but it does the job well once you learn how to use it, and Keeper is responsive in correcting identifier/password fields that are not or poorly detected on certain sites.
The product's ergonomics or architecture is not always simple and intuitive, but things tend to evolve.
The integration with the browser is not as smooth and efficient as the password manager integrated into the browser (like Chrome, for example), but it does the job well once you learn how to use it, and Keeper is responsive in correcting identifier/password fields that are not or poorly detected on certain sites.
What problems is the product solving and how is that benefiting you?
Keeper allows users to regain control over their usernames and passwords. They have visibility over what was previously stored and hidden in the browser. They can also share certain entries with their team more securely than before.
On the IT side, we have integrated Keeper into our account provisioning process. Thus, the temporary passwords of new arrivals are stored in Keeper and transmitted to their manager so that sensitive information does not transit through unsecured tools.
When employees leave, we can also retrieve the contents of their vaults and thus prevent important access or information from being lost.
All the work and communication done around Keeper helps to raise broader awareness among employees about cybersecurity issues, both in the company and at home.
On the IT side, we have integrated Keeper into our account provisioning process. Thus, the temporary passwords of new arrivals are stored in Keeper and transmitted to their manager so that sensitive information does not transit through unsecured tools.
When employees leave, we can also retrieve the contents of their vaults and thus prevent important access or information from being lost.
All the work and communication done around Keeper helps to raise broader awareness among employees about cybersecurity issues, both in the company and at home.
good password manager
What do you like best about the product?
saves passwords, auto fills, has password generator. key reason we use is SSO integration and not requiring master password for end users
What do you dislike about the product?
inconsistent mobile app. been struggling with their support since got product. They finally got IOS app to work without requiring you to login everytime you use their app. But they have been unable to get android app to function. Windows app has been solid.
What problems is the product solving and how is that benefiting you?
It is allowing users to save password without using notepads, excel, etc...
Easy to use. Integrations is ok
What do you like best about the product?
Ease of use and management of passwords.
What do you dislike about the product?
Browser integration works sometimes only. Autofill/Autologin can cause issues trying to automatically apply credentials in the wrong fields
What problems is the product solving and how is that benefiting you?
Management of credentials for our business
Great Way to Manage Secrets and Logins
What do you like best about the product?
We are a relatively small small company, but find it useful for both our developers and our other operations employees for a variety of reasons.
Primarily, it's integration with 0365 and compliance features.
Primarily, it's integration with 0365 and compliance features.
What do you dislike about the product?
As an admin, I disklike that I cannot use SSO for login and the user needs to accept the invite before they can be added to groups.
The cost has gone up 250% since we signed up 2.5 years ago.
The cost has gone up 250% since we signed up 2.5 years ago.
What problems is the product solving and how is that benefiting you?
Allows users to share secrets amongst their team and keep configurations in a secure location.
Great product for organizational password management
What do you like best about the product?
We have been using Keeper for about 5 years now, and recent improvements have only made the product better. As an enterprise customer, it is easy for us to manage users, transfer passwords for departing users, and share team passwords and key information securely. Managing users is effortless, and customer service has been fantastic. The ability to use Keeper records to create and store MFA codes has been a game-changer for our staff as well. Recent updates to permissions have also made it much easier to manage so that tech admins have access to all passwords and the ability to edit, while team managers also have access to their shared folders to manage sharing and records.
What do you dislike about the product?
The only challange we have is when we create a "shortcut" to a password record so it is shared in additional folders - there is no way to know that record is linked to another record. We get that these are seen as individual records by keeper, but by creating a shortcut, updating one record updates all the related shortcuts. it would be super helpful to be able to somehow see that a record is a shortcut of another (or not) to ensure records are tied together propertly.
What problems is the product solving and how is that benefiting you?
All org related passwords are stored in a single place. Passwords that are shared by teams are easily accessible and we can update passwords without it impacting team members since they always have the right password in the record. It allows us to enforce MFA by using the code generator in records, and it also provides us with reports on password strenght so we can work with staff who need to update their passwords to be stronger.
Keeper Password Management Platform
What do you like best about the product?
Ease of use but with enterprise capabilities.
What do you dislike about the product?
Separate costing out of additional modules/features
What problems is the product solving and how is that benefiting you?
Enterprise password management for company
Simple and Flexible
What do you like best about the product?
Keeper is quite simple for end users to get accustomed to without doing so at the expense of functionality.
What do you dislike about the product?
Being so flexible means that the initial configuration can be a bit more complex than other platforms. Their documentation is top notch though.
What problems is the product solving and how is that benefiting you?
providing our staff with centralized secure password management
Necessary for daily use
What do you like best about the product?
the password generation, and all of the customization of those passwords. once it has been deployed our users say that they use it daily.
What do you dislike about the product?
When creating an account the password field will glow green regardless of if the password is up the specified password requirements for our organization.
What problems is the product solving and how is that benefiting you?
We are no longer reusing passwords, and have noticed that users are more inclined to use complex passwords since they don't need to memorize them.
I have used keeper for many years and it has been easy to use and feature rich.
What do you like best about the product?
It integrates with all my devices and makes keeping passwords up to date very easy.
What do you dislike about the product?
There are a few times when the suggesting next to the password prompt has gotten in the way when trying to type passwords.
What problems is the product solving and how is that benefiting you?
Its helping with making accessing sensitive data much easier and security.
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