Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,174 reviews
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Pssword Security Excellance
What do you like best about the product?
Price, All the different platforms the app can be installed on. The Security. keeps our passwords safe. ease of use. It is very important to have training for our users. The wonderful people at Keeper provided excellent user training on several occations for us.
What do you dislike about the product?
We have not heard any dislikes at all. Very well rounded product.
What problems is the product solving and how is that benefiting you?
We had a huge problem with users using the same passwords, storing passwords in notepad, excel, under their keyboards and on sticky notes. Since implementing keeper, We have receive amazing feedback about Keeper Password Manager from our users.
Keeper has been the best resource to my team
What do you like best about the product?
Keepers functionality and ease of use is by far superior over all other password applications we have tested. We use the application on my mobile as well as the chrome extension so there is never an excuse to create a simple password.
What do you dislike about the product?
Sometimes the updates do not roll out to well and we notice some weird one offs, but generally is fixed in a timely manner. Other than that I would have to say that I have no other complaints about the application or support itself.
What problems is the product solving and how is that benefiting you?
Before keeper all passwords for IT were stored in an excel document and had the same passwords for most accounts. Now since keeper we have switched to keeper generated PWs for most accounts which is more secure and make me less concerned about a terminated user having them memorized. I use the application on my mobile as well as the chrome extension so there is never an excuse to create a simple password.
Recommendations to others considering the product:
I would say to also invest in this application for personal use, it has made my life a lot easier on a personal and profession basis. I use the application on my mobile as well as the chrome extension so there is never an excuse to create a simple password.
A must for every business!
What do you like best about the product?
We manage a lot of customer accounts, so having a secure repository for not only our internal passwords but for our client's as well is a MUST. We love how we can create folder for organization and share those folders with our team.
What do you dislike about the product?
If you forgot to make a folder a "shared" folder, you can't just share the existing folder... You have to create a new folder and move all your passwords into the new "shareable" folder. Once you remember to make every folder shareable this is a non-issue.
What problems is the product solving and how is that benefiting you?
No longer do we have a company "password" spreadsheet that can be compromised. All passwords are protected and only available to those that need them.
In this time and age you can't be too careful
What do you like best about the product?
Knowing that a system will take care of super extra safe passwords for you.
What do you dislike about the product?
i just started using it. i don't see any disadvantage yet.
What problems is the product solving and how is that benefiting you?
to keep all important work-related online interactions safe.
Easy, Efficient, and Secure
What do you like best about the product?
I love how easy it is to store username and passwords. It is so easy to auto-generate secure passwords. I love that we can create shared folders for those logins that are used by multiple people within the department
What do you dislike about the product?
That unless someone has admin access, teams cannot be created for shared groups. There should be various access/rights levels. for instance, I want to be the admin of my group so that I can edit and create teams and monitor access but I do not want access to other departments' teams and shared folders.
What problems is the product solving and how is that benefiting you?
we are able to create secure passwords and seamlessly be able to log-in through the "launch" feature. we are saving time by using the password auto generator.
Recommendations to others considering the product:
Easy to use password manager.
Keeper Security
What do you like best about the product?
It is easy to use and keeps my stored information secure. I can share records with other co-workers easily. When I have needed help, the support team available and ready to answer my questions.
What do you dislike about the product?
So far, everything seems to be good. There is nothing I dislike.
What problems is the product solving and how is that benefiting you?
It is nice to know my passwords are saved securely and easy to update when it is necessary. I also like having the passwords created by Keeper. It gets tiring trying to come up with new passwords.
Extremely helpful with online accounts.
What do you like best about the product?
The ability to use different passwords and not worry about not remembering them.
What do you dislike about the product?
I think that sharing folders could be a little easier.
What problems is the product solving and how is that benefiting you?
Knowing if passwords are secure. Having different passwords instead of all the same.
Recommendations to others considering the product:
Great product. Easy to use.
Customer Serivce Impossible to Reach
What do you like best about the product?
The program is easy to use for most users in my organization.
What do you dislike about the product?
Customer Service. No availability to chat online, call, or communicate whatsoever other then email. When you do get a response via email and attempt a conversation, customer service team ghosts you. Very frustrating.
What problems is the product solving and how is that benefiting you?
Frustration.
Recommendations to others considering the product:
Online chat forum.
Extremely intuitive set of software that provides peace of mind.
What do you like best about the product?
The ability to install across multiple platforms. Sharing via folders, and syncing seemed to function really well. All interfaces for the different platforms are almost identical. This provides the same experience when using the software
What do you dislike about the product?
Teams feel like it needs to be revamped. Would like the ability to manage the web options via the admin console. Having the auto submit turned on globally seems to be a huge problem.
What problems is the product solving and how is that benefiting you?
Record management has become easier. We are finding that members are using Keeper to store things outside of credentials.
Recommendations to others considering the product:
Hands down, best solution at this price point.
Keeper has some wonderful features but is missing key options
What do you like best about the product?
I like how keeper has a full desktop version. It also makes sharing passwords with clients a breeze. The autofill within with fields on my browser is time saving and full featured.
What do you dislike about the product?
The permissions side of keeper is lacking. Creating shared folders within shared folders in not allowed which creates extra steps when trying to share with specific staff or specific clients. The ability to scroll through passwords from the search bar in ways such as featured in LastPass would make keeper easier to use.
What problems is the product solving and how is that benefiting you?
Keeper allows us to keep out client passwords saved centrally and share them in a secure way internally. As an MSP we need this as a core function.
Recommendations to others considering the product:
Give the trial a try, even if you used keeper in the past, it has changed significantly. You'll look at it differently. There are differences between keeper and other similar products but we found keeper to be the right balance.
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