Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,173 reviews
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Excellent Onboarding and Support with Comprehensive Training
What do you like best about the product?
Great Onboarding experience. Keeper Provided excellent documentation for integrations as well as a Onboading specialist that was able to provide training materials.
Our users also like the cross platform compatibility and ease of use.
Our users also like the cross platform compatibility and ease of use.
What do you dislike about the product?
Per-user cost could be lowered to allow for a wider user adoption.
What problems is the product solving and how is that benefiting you?
Meeting our Cyber Insurance requirements for secure password management and MFA.
Solid Password Manager with a little Room for Improvement
What do you like best about the product?
I like that Keeper works seamlessly across all my devices and includes an Edge browser extension for easy, secure logins anywhere.
What do you dislike about the product?
Additionally, the password reset process doesn’t always work smoothly — it can be confusing or glitchy at times, making it frustrating when you need to recover or update your account credentials.
What problems is the product solving and how is that benefiting you?
Securely storing and managing passwords. It keeps all of login information that is not SSO organized and protected in one place.
Easy to Use, But Invites Use Up Licenses
What do you like best about the product?
Software is easy to use and was easy to implement.
What do you dislike about the product?
An unaccepted invitation consumes a user license, even when the invite has not been accepted.
What problems is the product solving and how is that benefiting you?
Keeper provides us with an enterprise grade password managent system.
Excellent Security, But Customer Support and iOS Experience Need Improvement
What do you like best about the product?
Keeper securely keeps our organization’s passwords safe and backed up. It also lets group passwords get shared securely. Having a family account free for each user is great and encourages safe password management in and out of work.
What do you dislike about the product?
As a company, Keeper’s customer support team hasn’t always been the best. A representative named Cody was argumentative with us as we were migrating and combing 2 Keeper tenants, and ultimately got us locked out of everyone’s passwords. Fortunately we were able to move them all to a different account and get them back. Also, it is frustrating in the iOS app, you can’t switch between personal and work accounts when filling a password. You have to go to the Keeper app, log off and then log back in and then return to the app needing the password.
What problems is the product solving and how is that benefiting you?
We went from the Wild West of passwords stored everywhere from browsers to post it notes. People would lose them or sync them to personal browser accounts. Now we are in control of our organization’s passwords.
Feature-Rich, Easy Integration, and Excellent Support with Keeper Password Manager
What do you like best about the product?
I am currently using Keeper Password Manager at my organization and have also used it at previous companies. The platform offers a variety of features. Integration is straightforward, allowing you the flexibility to choose between the browser extension or the native desktop app. The browser extension can be deployed via intune, GPO, etc. One feature I find useful is the guided assistant, which helps with changing passwords on linked websites. Additionally, there are several authentication options available, such as SSO and 2FA, among others. I have also interacted with their support team multiple times for other products in their portfolio, and my experiences have always been positive.
Breachwatch is also a nice feature especially if your deploying this org-wide you can generate reports to provide for exec meetings.
Breachwatch is also a nice feature especially if your deploying this org-wide you can generate reports to provide for exec meetings.
What do you dislike about the product?
I don't have any dislikes about the product. In my experience it is a solid platform that adds value.
What problems is the product solving and how is that benefiting you?
It helps simplify the digital life where you don't need to remember dozens of passwords to different accounts. You have a master vault that is ready to assist you with creating logins for websites. It also helps promote security awareness on the importance of using strong passwords each for a unique account. Keeper password manager also helps with sharing records between users or departments giving users a centralize repository to retrieve credentials when needed.
The best password manager you'll use as an administrator!
What do you like best about the product?
I really like how organized everything is — the interface is clean, intuitive, and easy to navigate. It’s simple to store and find passwords, and the autofill and security features make daily use very efficient. Overall, it feels reliable and user-friendly for both personal and work accounts.
What do you dislike about the product?
While it’s a great tool overall, some advanced features require extra setup or a paid plan, which can be inconvenient. Syncing between devices occasionally takes a bit of time, and the mobile app could be slightly more responsive. However, these are minor issues compared to the overall experience.
What problems is the product solving and how is that benefiting you?
Keeper Password Manager helps solve the problem of managing multiple passwords securely across our team. It eliminates the need to remember or share passwords manually, reducing the risk of security breaches and human error. The centralized vault makes it easy to organize and access credentials quickly, which saves time and improves productivity. Overall, it helps ensure better password hygiene and compliance with security policies.
Intuitive and Practical Tool - Highly recommended for companies looking to enhance their security.
What do you like best about the product?
The practicality of the tool is something truly considerable, very intuitive to use, aiding in the learning curve. Very quick implementation and great integrations. These items make the daily use of the tool very good and easy to propagate among internal teams.
What do you dislike about the product?
The tool does not have major problems, it fulfills its purpose very well. But I miss some customizations, such as a dark mode option, as well as the ability to edit or customize the display image of the registration icons. Support in Portuguese would be excellent.
What problems is the product solving and how is that benefiting you?
We had a large number of collaborators saving passwords in insecure ways, such as notepads, spreadsheets, post-its, notebooks, etc. With Keeper, we were able to solve this problem by centralizing passwords in an intelligent and secure way. We managed to register MFA in the records themselves as needed, thus avoiding the use of personal cell phones for this registration. Agility in access, due to the automatic filling, makes it very quick and easy to perform the necessary accesses.
Top features, too bad it's not a French solution
What do you like best about the product?
The simplicity of use, the features, and the responsiveness of the editor
What do you dislike about the product?
Solution not French, apart from that everything is great
What problems is the product solving and how is that benefiting you?
Centralized and secure password management
Simple, Efficient, and Feature-Rich—A Joy to Use
What do you like best about the product?
Simplicity, efficiency and the features available within the auto fill extension
What do you dislike about the product?
Not a lot, sometimes the Keeper Fill extension hover over can get in the way on web pages as it's quite big but that can be enabled/disabled from admin
What problems is the product solving and how is that benefiting you?
Security to ensure we meet Cyber Essentials accreditations. Providing our userbase a simple and efficient method of storing and using their passwords
Secure and Feature-rich Password Management.
What do you like best about the product?
Secure password management, biometric authentication support, two-factor authentication, secure password sharing, efficient auto-fill, and data breach monitoring with BreachWatch. User-friendly interface and works across platforms.
What do you dislike about the product?
Some advanced features like dark web monitoring and secure file storage require paid add-ons. The free tier is very limited and pricing is higher than average.
What problems is the product solving and how is that benefiting you?
Keeper solves password security issues by providing encrypted storage and cross-device synchronization. It eliminates weak passwords and reuse through strong password generation. The breach monitoring alerts us to compromised credentials, and secure sharing enables team collaboration without compromising security.
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