Keeper Password Manager for Enterprise and SMB
Keeper SecurityExternal reviews
1,168 reviews
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Great Browser Extension, But Password Saving Can Be Unreliable
What do you like best about the product?
I really like the browser extension and Keeper Fill.
What do you dislike about the product?
Sometimes it does not save my passwords, locking me out of my account the next time I try to sign in.
What problems is the product solving and how is that benefiting you?
Keeper helps alleviate the fears of employees using unsecure, easy to hack passwords.
Intuitive Password Manager with great features for the price
What do you like best about the product?
Find it to be an intuitive and user-friendly application for managing passwords. We use it organisation-wide to monitor passwords and share credentials (if needed). I find ability to share these passwords via folders or individually is really well built, also like the fact the otp/2fa can be setup very easily for each password. Also the Remote Broswer isolation is a good add-on to monitor your credentials online.
What do you dislike about the product?
The otp/2fa scanner only works via the desktop application. It would be great if they can fix this. The Admin console UI/UX is very bloated and not the easiest to navigate and understand password policies and set up organisation-wide. Also, we find it a bit challenging to reset passwords for users and in certain cases the users are not prompted for their backup codes or phrases. Customer support can be lacking sometimes.
What problems is the product solving and how is that benefiting you?
Password management across the organization
Easy and Secure Passwords, But Mobile Login Can Be Frustrating
What do you like best about the product?
The Keeper plugin is straightforward to use and generates highly complex passwords that offer strong security.
What do you dislike about the product?
Logging into multiple accounts on a mobile device can be frustrating at times.
What problems is the product solving and how is that benefiting you?
This tool enables me to create highly secure passwords and also assists in identifying any other passwords I have that might be weak.
Keeper Administrator Use Case
What do you like best about the product?
I really like how easy Keeper Password Manager is to use.
Level of security for our business and users.
Ease of integration with websites, using the Chrome plugin.
Level of security for our business and users.
Ease of integration with websites, using the Chrome plugin.
What do you dislike about the product?
Some features are locked behind premium plans or additional extras we need to pay for. Namely, Keeper Connection Manager
What problems is the product solving and how is that benefiting you?
Secure password management in such a large and diverse business
Straightforward Functionality, But Noisy UI Compared to 1Password
What do you like best about the product?
Straight forward but easy to setup. You can push groups from Okta into Keeper which is good.
What do you dislike about the product?
I find the UI to be noisey I am used to 1Password
What problems is the product solving and how is that benefiting you?
Password management and identifying if another tool is saving passwords.
Excellent Onboarding and Support with Comprehensive Training
What do you like best about the product?
Great Onboarding experience. Keeper Provided excellent documentation for integrations as well as a Onboading specialist that was able to provide training materials.
Our users also like the cross platform compatibility and ease of use.
Our users also like the cross platform compatibility and ease of use.
What do you dislike about the product?
Per-user cost could be lowered to allow for a wider user adoption.
What problems is the product solving and how is that benefiting you?
Meeting our Cyber Insurance requirements for secure password management and MFA.
Solid Password Manager with a little Room for Improvement
What do you like best about the product?
I like that Keeper works seamlessly across all my devices and includes an Edge browser extension for easy, secure logins anywhere.
What do you dislike about the product?
Additionally, the password reset process doesn’t always work smoothly — it can be confusing or glitchy at times, making it frustrating when you need to recover or update your account credentials.
What problems is the product solving and how is that benefiting you?
Securely storing and managing passwords. It keeps all of login information that is not SSO organized and protected in one place.
Easy to Use, But Invites Use Up Licenses
What do you like best about the product?
Software is easy to use and was easy to implement.
What do you dislike about the product?
An unaccepted invitation consumes a user license, even when the invite has not been accepted.
What problems is the product solving and how is that benefiting you?
Keeper provides us with an enterprise grade password managent system.
Excellent Security, But Customer Support and iOS Experience Need Improvement
What do you like best about the product?
Keeper securely keeps our organization’s passwords safe and backed up. It also lets group passwords get shared securely. Having a family account free for each user is great and encourages safe password management in and out of work.
What do you dislike about the product?
As a company, Keeper’s customer support team hasn’t always been the best. A representative named Cody was argumentative with us as we were migrating and combing 2 Keeper tenants, and ultimately got us locked out of everyone’s passwords. Fortunately we were able to move them all to a different account and get them back. Also, it is frustrating in the iOS app, you can’t switch between personal and work accounts when filling a password. You have to go to the Keeper app, log off and then log back in and then return to the app needing the password.
What problems is the product solving and how is that benefiting you?
We went from the Wild West of passwords stored everywhere from browsers to post it notes. People would lose them or sync them to personal browser accounts. Now we are in control of our organization’s passwords.
Feature-Rich, Easy Integration, and Excellent Support with Keeper Password Manager
What do you like best about the product?
I am currently using Keeper Password Manager at my organization and have also used it at previous companies. The platform offers a variety of features. Integration is straightforward, allowing you the flexibility to choose between the browser extension or the native desktop app. The browser extension can be deployed via intune, GPO, etc. One feature I find useful is the guided assistant, which helps with changing passwords on linked websites. Additionally, there are several authentication options available, such as SSO and 2FA, among others. I have also interacted with their support team multiple times for other products in their portfolio, and my experiences have always been positive.
Breachwatch is also a nice feature especially if your deploying this org-wide you can generate reports to provide for exec meetings.
Breachwatch is also a nice feature especially if your deploying this org-wide you can generate reports to provide for exec meetings.
What do you dislike about the product?
I don't have any dislikes about the product. In my experience it is a solid platform that adds value.
What problems is the product solving and how is that benefiting you?
It helps simplify the digital life where you don't need to remember dozens of passwords to different accounts. You have a master vault that is ready to assist you with creating logins for websites. It also helps promote security awareness on the importance of using strong passwords each for a unique account. Keeper password manager also helps with sharing records between users or departments giving users a centralize repository to retrieve credentials when needed.
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