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Reviews from AWS customer

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163 reviews
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    reviewer2729979

Journal replication is very fast, but timely support for critical issues is a challenge

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for HPE Zerto Software is BCDR. 

How has it helped my organization?

By implementing this solution, we were trying to solve BCDR challenges and needed a vendor-agnostic solution.

What is most valuable?

The feature I appreciate most about HPE Zerto Software is its journal-based replication, which is a faster replication technology than what we had prior.

Overall, it has improved our RTO and RPO and reduced the engineering time spent during regularly scheduled DR exercises.

What needs improvement?

When failing over virtual machines (VMs), where VLANs aren't spanned across geographical data centers, it's essential to change the IP address of replicated VMs. The mechanism used to control and configure this process could be improved for customers with restrictions on DHCP usage.

Additionally, there are nuances to consider when dealing with Linux systems.

For how long have I used the solution?

I have been using HPE Zerto Software for three years.

What do I think about the stability of the solution?

HPE Zerto Software has had some issues, such as storage problems and logs filling up, but they were resolved by support.

What do I think about the scalability of the solution?

Our replicated workloads are mostly static. We have not needed to scale our implementation, yet.

How are customer service and support?

Their support team didn’t have all the answers, and some of the cases took far too long to address, especially on critical systems that needed to be operational before our scheduled DR events.

I would evaluate customer service and technical support of HPE Zerto Software as probably a five out of ten. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Before adopting HPE Zerto Software, we were using a vendor-specific technology. We considered the change to HPE Zerto Software due to performance and the need to use multiple hypervisors.


How was the initial setup?

Deploying HPE Zerto Software was pretty streamlined, but there have been some challenges with the support organization. There were instances where additional resources were needed to address cases, and the time to bring them on was longer than expected.

What was our ROI?

We were able to consolidate tools with HPE Zerto. That yielded a meaningful amount of cost savings for us.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing and licensing of HPE Zerto Software is that it was more affordable than our previously used technologies.

What other advice do I have?

My advice to another organization considering HPE Zerto Software is to get a good contact within the account team to ensure a quick path to escalation exists. 

Potential customers should be aware that Zerto does not support all hypervisors in the market. So, depending on your footprint, Zerto may or may not be a fit for your long-term virtualization strategy.

I would rate HPE Zerto Software a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2729970

Continuous data protection and rapid recovery improve disaster recovery processes significantly

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for the HPE Zerto Software are VMware, to do DR to the cloud.

How has it helped my organization?

We wanted less time for recovery, which this solution provided.

Luckily, we haven't had a disaster yet, however, during our DR tests. It provides us with peace of mind.

What is most valuable?

The features of HPE Zerto Software that I appreciate the most are the continuous data protection and the ability to test. 

The continuous replication has been very important to our company. 

HPE Zerto Software has positively impacted my RTOs and RPOs. With the old software, we were talking a few hours to maybe a couple of days to recover a server, whereas with HPE Zerto Software, it's just a matter of minutes.

The solution has significantly helped to reduce my organization's DR testing. Our full DR test has been reduced to a couple of hours instead of a few days. The actual test in HPE Zerto Software itself is just a matter of six, seven hours.

My organization wanted near-real-time backup and recovery by implementing the HPE Zerto Software. A lot of that saved time has been allocated to value-add tasks; it's been great. We've been able to do other things.

What needs improvement?

The HPE Zerto Software can be improved with more visibility. It's really hard to find out what stores and what drives I'm using, and then to translate that over to the cloud solution.

For how long have I used the solution?

I have been using the HPE Zerto Software for about a year and a half now.

What do I think about the stability of the solution?

I assess the stability and reliability of HPE Zerto Software as excellent. We have not had any issues with the solution at all.

What do I think about the scalability of the solution?

HPE Zerto Software scales really with the growing needs of my organization. I've just moved to different clusters of VMs.

How are customer service and support?

I evaluate my customer service and technical support experience as great. On a scale from one being the worst to ten being the best, I would rate my customer service/technical support as a ten out of ten. They've been great.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting the HPE Zerto Software, I was using another solution to address similar needs, and it was mainly for performance. The RTO and RPO for our critical systems were just too long with the other solutions.

How was the initial setup?

I would describe my experience with deploying HPE Zerto Software as positive. The install went smoothly. I didn't really need support at all.

What was our ROI?

I have seen a return on investment with HPE Zerto Software.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup cost, and licensing of the HPE Zerto Software was positive. We were one of the lucky ones who got it before the price hikes, so it was a pretty good price. It costs a lot more now.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered using Veeam. We're still using it for our backups, but for DR, it just wasn't cutting it.

What other advice do I have?

The capability that is most important when choosing my Cyber Vault solution is the ability to be completely air-gapped from your network. It would probably have taken a couple of hours to a few days for me to recover with a different solution that I have used. The solution has not helped me reduce downtime in any situation before I had HPE Zerto Software.

I am currently using a Cyber Vault solution or immutable data copies to ensure recovery from cyber threats. 

My advice to another organization that's considering the HPE Zerto Software is to do it without a second thought.

On a scale of one to ten, I rate the HPE Zerto Software a nine.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer2729547

Continuous backup capabilities and peace of mind through effective data protection against ransomware

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software are to replicate the VM machines to a disaster recovery center and for disaster recovery scenarios.

How has it helped my organization?

While I cannot provide a specific example where these features helped my organization since we haven't had a real recovery scenario, it provides peace of mind knowing our data is protected and we can always return to previous checkpoints.

What is most valuable?

The features of HPE Zerto Software that I value most are its continuous backup capabilities, its effectiveness against ransomware, and the ability to return to any checkpoint in the past. That is probably the best feature. My impressions of HPE Zerto Software's near-synchronous replication are that it provides numerous checkpoints with the ability to go back, which I think is the most important feature.

What needs improvement?

We encountered some issues with HPE Zerto Software. 

The main concern involves the Delta Sync that triggers when changing the recovery direction. For large virtual machines of several terabytes, this process can take considerable time. As a bank, we are required by regulators to run regular DRC scenario testing for one week from the DRC site. 

When changing replication, the Delta Sync takes approximately six hours for six terabyte virtual machines. During this time, the virtual machine is inaccessible. If another major issue arose requiring us to return to the PDC, we would have to wait six hours for the Delta Sync to complete, which would result in a test failure. This represents our biggest challenge.

For how long have I used the solution?

I have been using HPE Zerto Software for approximately one and a half years.

What do I think about the stability of the solution?

Regarding the stability and reliability of HPE Zerto Software, there are occasional warnings and sometimes replication stops for various reasons. However, overall, it is stable and reliable. I would rate it eight points out of ten.

How are customer service and support?

The customer support for HPE Zerto Software is very good. I have opened several cases, and their responses were consistently quick. In most instances, we resolved the issue or they provided proper guidance on how to proceed.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before implementing HPE Zerto Software, we used SRM, the VMware solution. We also considered building all machines in the DRC as alternatives. However, we abandoned this design as it would have created more complications, requiring the application team to release applications on both sides.

Our organization implemented HPE Zerto Software to address the challenge of maintaining a functional disaster recovery scenario. Prior to HPE Zerto Software, we used VMware, but due to VMware's license policy changes, we anticipated significantly higher costs for future license renewals.

How was the initial setup?

The solution's ease of use with HPE Zerto Software is exceptional. Compared to SRM, it is much more intuitive. The setup process took only a few hours to complete everything. The recovery process is also very straightforward, requiring just a few clicks.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup costs, and licensing for HPE Zerto Software, I do not have information about the prices.

What other advice do I have?

We haven't experienced any real recovery scenarios yet, and our testing showed similar recovery times between SRM and HPE Zerto Software. I am currently not using a Cyber Vault solution. 

Overall, I would rate HPE Zerto Software eight out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer2729544

Ransomware protection strengthens with reliable backup replication and great technical support

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for HPE Zerto Software is ransomware protection, so basically, the entire environment is replicated.

How has it helped my organization?

It's helped protect us and give us recovery from ransomware. We're only allowed about an hour of downtime before we need to start making calls. 

Zerto features of HPE Zerto Software benefit my organization by allowing it to be set and forget. Once it's operational, I just check it every once in a while to make sure it's still working. If I make a new machine, I add it to the group to get replicated and that's it. It requires very little maintenance.

What is most valuable?

What I appreciate the most about HPE Zerto Software is that it works.

I'd rate the ease of use four out of five. It's fairly easy to use. 

The near-sychronous replication is good, even though we don't need that fast of a replication. If I have an application crash, I can step back a week and get back what I need.

Zerto positively impacted our RTOs and RPOS. Before Zerto, it would take us four days to recover. Now, we're looking at a couple of hours. Compared to other solutions, like Veeam, the biggest difference is that, though it is very simple, it doesn't have in-built security.

We haven't DR tested it yet. I'll bring up machines, however, this is a completely different solution than what we had. We build a complete Vault around Zerto. We made our own Cyber Vault. The most important capability for that is the air gap.

What needs improvement?

HPE Zerto Software can be improved by allowing a system inside my makeshift vault to reach out to the other system and pull backups inside, which would let me punch fewer holes. 

Currently, my understanding is you have to have two systems that are interconnected. Based on how I've built it, if I could have a system inside my makeshift vault reach out to the other system, that would be more secure.

Right now, both systems have to talk to work. We've completely rebuilt our infrastructure inside, including firewalls and everything, inside a basic vault. It has the same concept. For that system to replicate, we have to have holes in the firewall for the outside system to reach in to connect to the HPE Zerto Software inside.

A lot of the wording isn't very clear. If you don't know what you're looking at, it just oesn't make sense when you are setting it up.

For how long have I used the solution?

I have been using HPE Zerto Software for three months.

What do I think about the stability of the solution?

My assessment of the stability and reliability of HPE Zerto Software is that I haven't had any issues yet.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization in that it's all about the licenses. I have not yet expanded usage of HPE Zerto Software, however, that is actually in my budget for next year.

How are customer service and support?

I would evaluate customer service and technical support for HPE Zerto Software as awesome. On a scale of 1 to 10, I would rate the customer service and technical support for HPE Zerto Software as nine. The reason for my rating is that they've been very responsive. I think sometimes there's a little bit of a gap in communications, but usually, it's not too significant a deal.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using another solution to address similar needs, which was StoreEver.

How was the initial setup?

The deployment model for HPE Zerto Software is that we have two data centers that are basically stacked as one in diverse locations. When we rebuilt and built the HPE Zerto Software system, we built it the same way. We have it stretched across two data centers, so we have high availability across two data centers times two, essentially.

What about the implementation team?

My experience with deploying HPE Zerto Software is that we paid for deployment. We paid for the full service and initial setup. Honestly, that was worth it. It cost as much as the licenses, however, having somebody to be there, walk you through it, find all the loopholes and the menus that aren't quite clear was valuable. There are a few of those products. Morpheus was the same way.

What was our ROI?

I have seen an ROI on HPE Zerto Software based on estimates of what it would cost us to recover from ransomware. That was the whole use case for getting it - determining what it would take if we had to recover, how much it would cost us, and what our man-hours would be. That's what justified this whole project. This project is just to see how it works. If we it, then we'll expand on it.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for HPE Zerto Software is that for what you get, it's pretty cheap. We did 50 VMs as a trial case, and it was a small portion of our overall budget.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered Commvault. We are a Commvault customer and use it for backups. We also have the HP StoreEver tape system, a very large tape system. That was the chosen ransomware protection. When you're going for tape, you're in a difficult situation. Tapes work, but if you're having to rebuild from that, it's going to take literal weeks. We needed something faster.

What other advice do I have?

The advice I would give to other organizations considering HPE Zerto Software is to think about your use case. For us, it didn't make sense until we had the hardware and the desire in place. We had a solution that was workable, but the cost was justified when the business decided they needed a more guaranteed recovery time.

A little bit better communication stood out in my evaluation process of HPE Zerto Software. We tried to get more information from the sales team and we had to do a lot of research on our own. The implementation has been very good though.

I rate HPE Zerto Software ten out of ten.


    reviewer2729517

Good data security and business continuity through reliable data vaulting

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software are related to zero-gap security, as our boss likes to sleep at night and doesn't want us to lose any data if an attack happens; that is our goal.

How has it helped my organization?

The solution has helped us secure our data.

HPE Zerto Software benefits my organization as it checks the signatures of the data, then compares that against the data coming in, saving the good copy in the vault. If anything goes wrong, we can retrieve the data from the vault, which is key for our business continuity.

What is most valuable?

The features of HPE Zerto Software that I prefer the most are the backup and the vault. 

It helps with business continuity.

The near-synchronous replication is excellent. It's very important for us. Reducing data loss is critical during unforeseen events.

We've been able to easily retrieve data, and it has been working great.

It's positively impacted our RPOs and RTOs in trial scenarios. It was pretty quick. We also use Cohesity and were able to restore the data from Cohesity. We haven't compared the two; we think they will both work well.

It's enhanced our DR capabilities. While not related to time, it does provide greater recovery capabilities alongside Cohesity.

We are using a Cyber Vault solution as an immutable backup. We're always looking for the good quality of backup within the vault.

What needs improvement?

HPE Zerto Software can be improved, however, I will have my other team members address that question. The ease of setup can be improved in the next release of HPE Zerto Software. The initial setup of the DNS environments and backup environment took us time to implement, and if the process was wizard-driven, that would have been really beneficial.

For how long have I used the solution?

I have been using HPE Zerto Software for approximately six months now.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software that I'm aware of.

What do I think about the scalability of the solution?

HPE Zerto Software scales effectively with the growing needs of our organization, particularly along with GreenLake capabilities. We provisioned HPE Zerto Software considering our future needs, and so far, there has been no need to expand, so I cannot comment on that experience yet.

How are customer service and support?

I would evaluate customer service and technical support for HPE Zerto Software as spot on. On a scale of one to ten, I would rate customer service and technical support a nine. I gave them this rating since, when we had an issue during installation, the first version of support wasn't successful. The second attempt was very successful.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using Cohesity to address similar needs, up to an extent.

How was the initial setup?

The solution's implementation took some time for us to complete, and we already have HPE GreenLake and Nimble, which is called Alletra now. Implementing within that infrastructure took some time initially, but afterwards, it was pretty seamless.

What was our ROI?

I will see a return on investment with HPE Zerto Software in the future. If a ransomware attack happens, instead of paying money to get the data unlocked. Investing in implementing HPE Zerto Software will save us a lot of money.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing of HPE Zerto Software can be made simpler in a usage-based sense.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, we considered Cohesity, but it is not a true air-gap measure. We were already part of HPE GreenLake, making it easier to go with HPE Zerto Software for better performance and throughput. In the evaluation process, the true air-gap backup solution of HPE Zerto Software positively stood out, while my team could better highlight the negatives.

What other advice do I have?

I would advise another organization considering HPE Zerto Software to go ahead and have that solution in place to protect their company from data loss and ransomware attacks. 

On a scale of one to ten, I rate HPE Zerto Software overall as a ten.

Which deployment model are you using for this solution?

On-premises


    reviewer2729511

Exceptional reliability and robust failover strategy ensure rapid recovery

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

At the time, we were using HPE Zerto Software for failover of our VMware environment.

How has it helped my organization?

The failover features improved our organization by allowing us the capabilities to fail over.

What is most valuable?

The most valuable feature of HPE Zerto Software was its failover capabilities. The failover capabilities were the most valuable feature because, in the event of a disaster, we'd be able to power everything up on the other side. 

The aspect of HPE Zerto Software that I liked most was just that capability when you didn't have a hardware platform to perform these functions, you had a software platform to do it.

My impressions of HPE Zerto Software's near-synchronous replication were good; I could see where it was a little bit better, especially on the testing side of the synchronization. Near-synchronous replication is crucial to my organization due to the uptime requirements of some critical environments.

HPE Zerto Software did save me time in data recovery situations due to ransomware or other causes. You can't put a dollar figure on it; we never ran into any ransomware or other circumstance, but in the event that it did, it would probably save us about 80% of the time necessary to stand it back up.

HPE Zerto Software has helped to reduce downtime in various situations. I can't put a number on how much downtime was reduced, but when it came to patching and updating environments, I was able to transfer everything from one side to the other and update that environment.

Overall, HPE Zerto Software impacted my RTOs and RPOs positively; for an environment where I did not have hardware, it ran really to perform those functions.

What needs improvement?

That could be an area where HPE Zerto Software could improve; it could be easier to use. The setup and maintenance of it moving forward is where I had a lot of issues.

When I compare it to hardware that can also do the same thing, it lacks its luster for the simple reason that the hardware is built to do it.HPE Zerto Software didn't help to reduce my organization's DR testing; I was shocked by it since whenever I actually performed the DR test, it took my environments down.

For how long have I used the solution?

We have been using HPE Zerto Software for about six years, maybe even longer, before we turned it off.

What do I think about the stability of the solution?

The stability and reliability of HPE Zerto Software was very reliable; I would give it a nine out of ten.

What do I think about the scalability of the solution?

At that time, HPE Zerto Software scaled pretty with the growing needs of my organization; it was very easy to buy the license packs to perform that, although I had to buy it in a 25-license pack when I only needed one at that point.

How are customer service and support?

The support that I received from HPE Zerto Software was very helpful during those times; I'd give them a nine out of ten.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was not using another solution addressing similar needs.

How was the initial setup?

The deployment was a little cumbersome. That said, once you understood it and the functionality of it, it was easy to move it throughout.

What was our ROI?

We did see a return on investment from HPE Zerto Software; it was probably two to one.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, licensing, and setup cost of HPE Zerto Software was fair for what functions it performs.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered just VMware's Recovery Manager itself, and we found that this product was superior to that.

What other advice do I have?

We are using a different product now.

On a scale of one to ten, I would rate HPE Zerto Software in the nine category for a software recovery platform.

Which deployment model are you using for this solution?

On-premises


    reviewer2729505

Automated recovery functions enable seamless disaster recovery tests

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for HPE Zerto Software is disaster recovery.

How has it helped my organization?

By implementing HPE Zerto Software, my organization was trying to solve the challenge of achieving multi-zone coverage, as we have two different data centers, and the SRM we had wasn't very useful without HPE Zerto Software.

It allows us to do DR tests seamelssly at this point. 

What is most valuable?

I appreciate the automated recovery functions of HPE Zerto Software the most. These features benefit my organization by allowing us to perform DR tests seamlessly; before, it was a check-the-box process with hope it worked. 

It's extremely easy to use with one of the shortest setups I've ever done.

The solution has not saved me time in data recovery situations due to ransomware or other causes at this company, but it did at the previous company. At a previous company, HPE Zerto Software helped to reduce downtime, as we were able to fail over to our secondary data center in about 30 minutes for 400 plus VMs.

HPE Zerto Software has impacted my RTOs and RPOs. Its recovery speed compares to other disaster recovery solutions I've used as being hours instead of months. I don't have current examples because we haven't finished the implementation at the current company.

The solution has helped to reduce my organization's DR testing, as it's now a one-day window instead of a few-week activity. IT is always extremely busy, so any saved time from HPE Zerto Software is easily respent on value-add tasks.

My impressions of HPE Zerto Software's near-synchronous replication are excellent, as we typically see targets under five seconds, which no one else is achieving. The near-synchronous replication of HPE Zerto Software is extremely important to my organization because we run different point-of-sale systems, and if we lose transactions, it would take days, if not be impossible, to recover from.

What needs improvement?

I want to hear more about the Commvault integration that was announced, as I don't know what's included in that one yet.

For how long have I used the solution?

I have been using HPE Zerto Software for about a year at the current company, and overall, I have five years of experience with it from my previous job.

What do I think about the stability of the solution?

I haven't experienced any downtime, crashes, or performance issues. I would assess the stability and reliability of HPE Zerto Software as excellent.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization very easily, and we haven't hit any limitations.

I have not expanded usage yet. We probably will in about a year and a half.

How are customer service and support?

We haven't had to use customer service and technical support much yet. I would rate customer service and technical support as a ten out of ten since we haven't had to use it.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before adopting HPE Zerto Software, I wasn't really using another solution to address similar needs; we had some SRM set up, but it was very limited.

How was the initial setup?

My experience deploying HPE Zerto Software has been easy.

What was our ROI?

I have not calculated an ROI with HPE Zerto Software at this time.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing for HPE Zerto Software seemed reasonable, though the quoting for the Cyber Vault was probably the stickiest part, as it had to be tailored to our size of company. That's probably going to get better as time goes on for other customers.

Which other solutions did I evaluate?

Since I had past experience, HPE Zerto Software was the de facto option I considered before selecting it.

What other advice do I have?

In my previous role, when we evaluated HPE Zerto Software, the evaluation was sufficient to prove it worked; we set up critical systems and were able to test fail them over in hours, and it speaks for itself.

We are deploying HPE Zerto Software's Cyber Vault in this new deployment; we haven't used it yet. The type of solution I am using is HPE Zerto Software's Cyber Vault, as it comes. The capabilities that were most important when choosing a Cyber Vault solution were the offline copy, which was the real decision-maker when we brought it up for management.

On a scale of one to ten, I rate HPE Zerto Software a ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    reviewer2729502

Enables near-instantaneous replication and offers powerful analytics for streamlined global management

  • June 24, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for HPE Zerto Software are business continuity and disaster recovery.

What is most valuable?

The features of HPE Zerto Software that I appreciate the most include its core function, where I can replicate near instantaneously, which guarantees that I have X RTO, Y RPO, and that actually works. 

The core functionality is what's beautiful about it.

HPE Zerto Software Analytics enables me to see my entire global real estate from one SaaS portal—that's powerful. We are still less than a year into using HPE Zerto Software, currently in the deployment phase, with the plan to have a unified global deployment. It will be a cookie-cutter template for every single site, where based on the application's criticality, that type of provisioning is determined. HPE Zerto Software would automatically inherit the workload, protect it, and create a DR for it. 

HPE Zerto Software also works based off of tags, in an automatic fashion, saving a lot of time for my engineers where they don't have to babysit a tool, as it automatically takes care of itself.

HPE Zerto Software's recovery speed to other disaster recovery solutions shows that it's superior. The native technology is stream-based replication, instantaneous replication, whereas the other technologies I've used in the past are purely snapshot-based, which impact the production. HPE Zerto Software is transparent, as the production is not impacted, and it's a live write to a destination.

My impression of HPE Zerto Software's near-synchronous replication is that it's a great technology, and that's what we're really counting on for the DR teams.

We're still in the process of reducing our organization's DR testing. We anticipate that, since, it doesn't impact production, we should be able to test more frequently on the DR side.

What needs improvement?

An improvement I would like to see in HPE Zerto Software is the ability to start protecting bare-metal configurations, as today it only handles virtualized workloads. I would love to see some progress in bare-metal protection. Several bare-metal use cases also need similar RTO, RPO, and business criticality thinking, which would be fantastic if HPE Zerto Software ventures into the bare-metal space.

For how long have I used the solution?

I have been using HPE Zerto Software for less than a year.

What do I think about the stability of the solution?

We haven't had any challenges so far, so it's pretty robust. There have been no downtime, crashes, or performance issues with HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization, as the licensing model is pretty good, and I'm happy with what I have, leveraging economies of scale through my team, making it positioned for us to match our scaling and buy more licenses as we grow.

How are customer service and support?

I evaluate the customer service and technical support for HPE Zerto Software as satisfactory. We have a virtual TAM with a lot of experience in the space, and we have frequent meetings with the technology team, plus the customer support is also very responsive.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using another solution to address similar needs, specifically RecoverPoint for VMs and VMware Live Recovery, which I plan to replace. I'm also familiar with Rubrik.

The factors that led me to consider a change were the core architecture, where one solution utilized snapshot-based replication while another used stream-based replication, and HPE Zerto Software's approach is more effective than snapshot-based replication.

How was the initial setup?

The way its architecture is formatted, deployment is fairly easy for us to get started. We can get set up and be production-ready very fast.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup, costs, and licensing for HPE Zerto Software was pretty good and in line with what I expected.

Which other solutions did I evaluate?

Before HPE Zerto Software, I considered other solutions such as RecoverPoint for VMs, VMware Cloud on AWS with the VMLR tool, and a few other industry-standard options, mostly snapshot-based, and a few replication-based, but HPE Zerto Software was the better of all of them. What stood out with HPE Zerto Software is that when making a purchase, it's a combination of great technology and the price matching my expectations, so HPE Zerto Software fit the bill in both cases, which is why I went ahead and purchased it.

What other advice do I have?

Regarding expanded usage of HPE Zerto Software, it's too soon to tell if we will, as we've been using it for less than a year. 

I rate HPE Zerto Software overall as eight out of ten. 

I won't advise other organizations since everyone has to evaluate their own footprints to understand what's the right fit for them. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Larry Owen

Efficient replication ensures swift data recovery for mission-critical servers

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for HPE Zerto Software is the replication of mission-critical servers. 

How has it helped my organization?

My organization was trying to solve the challenge of a day loss of data by implementing HPE Zerto Software. Zerto features benefit my organization, since, in case I lose a major server, I can bring it back to life in a matter of 30 minutes to an hour instead of days.

What is most valuable?

The features of HPE Zerto Software that I appreciate most are that it's straightforward, and the console is clear, allowing me to assign it to my staff members who can generally tell the health of the Zerto implementation. 

It's easy to use once the setup is done. The updates have become easier over time. 

My impressions of HPE Zerto Software's near-synchronous replication are that it works effectively. Near-synchronous replication is extremely important to my organization as I work for a healthcare organization, so we have to keep up-to-the-minute health records; if a provider were documenting a visit and we lost that information, that would be a patient safety issue. 

The solution has saved me time in data recovery situations due to a corrupt server, as I used HPE Zerto Software to do the restoration.

I've had a server get corrupt and I used Zerto to do the restoration. It only took a couple of hours. It gives us almost real-time recovery.

It's reduced downtime. I was able to avoid losing a full day of data. The amount of loss and downtime would have been significant.

We've been able to reduce DR testing. If I run a snapshot and I know Zerto's working, I can just pass forward. 

What needs improvement?

To improve HPE Zerto Software, it would be helpful to make it more affordable. In the next release, I would like to see additional interfaces with HPE, as I talked to HPE about some storage solutions and know there is something in the works possibly between HPE Zerto Software and HPE that would make my life easier.

For how long have I used the solution?

I have been using HPE Zerto Software for about five years.

What do I think about the stability of the solution?

As long as I don't try to replicate a cluster, I haven't experienced any downtime, crashes, or performance issues; it works fine.

How are customer service and support?

I would evaluate customer service and technical support as better than average.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before selecting HPE Zerto Software, we were considering VMware Site Replication Manager, but it didn't work as effectively. Prior to adopting HPE Zerto Software, we tried using our Veeam software for some replication, but it was snapshot-based, which caused performance issues while HPE Zerto Software doesn't do that.

How was the initial setup?

I would describe my experience with deploying HPE Zerto Software as positive.

What was our ROI?

I have seen a return on investment with HPE Zerto Software.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing was that it was really expensive.

What other advice do I have?

If you have mission-critical servers that you need to replicate, HPE Zerto Software is probably the best way to go. 

We're currently using a Cyber Vault solution to ensure recovery from a cyber threat. We're using an air gap solution using Veeam right now.

I rate HPE Zerto Software ten out of ten.

Which deployment model are you using for this solution?

On-premises


    Paul Middleton

Drastically reduces downtime and optimizes recovery times with seamless replication

  • June 24, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for replication.

How has it helped my organization?

By implementing the HPE Zerto Software, we're trying to minimize the RTO and the RPO.

This has benefited our organization as we had a catastrophic system failure where we had to bring up a copy of the production environment. We were able to bring up our application in minutes, whereas previously we had to get a six-second transaction. We didn't need to be storing backups or do any rollback. We just brought it up, turning what could potentially be hours of downtime into maybe 10 minutes.

What is most valuable?

One of the features I appreciate the most about the HPE Zerto Software is the simplicity of the replication, which allows the RPO to be in seconds rather than hours, which is what we were used to. The data loss is never substantial, not reaching minutes or hours.

The way HPE Zerto Software improves our RTOs and RPOs is by being by far the simplest we've used. Prior to HPE Zerto Software, our RTOs were in the hours. We've brought that down to an average of about ten seconds. The RTOs, since we're talking about having to bring a standby site, are in the minutes. We just make the DNS change here and there and we're back online, whereas previously it would require restoring backups to get the data. It's a big difference, going from hours down to minutes and seconds.

It's very easy to use. I have had to oversee rollbacks of infrastructure. We're training all of our IT organization, and I found it very easy. I would say it's getting easier.

This solution has helped to reduce downtime in situations, and we've definitely avoided or minimized downtime. I couldn't put a dollar value to describe that. In our internal operations, there's no financial impact if our entire operation goes offline for a day. However, there's internal staffing that we're paying to do nothing. We have contractors we're paying by the hour to sit idle. It reduces a lot of wasted man-hours.

My impressions of HPE Zerto Software's Near-Sync Replication are that it minimizes the loss of data. This solution has saved time and data for recovery situations due to ransomware or other causes, allowing us to go back from hours of data loss to just ten minutes. About five minutes of that was deciding whether to proceed.

With another solution that we used, it would have taken hours to recover. The previous solutions we used were all backup and recovery, requiring us to build new infrastructure, then restore the backups to that infrastructure. This solution has helped reduce our organization's DR testing significantly, making a lot of our testing now just business testing.

We perform a full DR test at the end of the year. It's made the DR testing a shorter exercise. We can test the entire environment in a weekend, failing it all over to the DR site, testing it, and failing it all back again. Prior to HPE Zerto Software, we could never successfully execute a full DR test in a weekend.

What needs improvement?

As for improvements to the HPE Zerto Software, I can't really think of anything as we have a very specific use case for it and don't use all the functionality. 

Potentially integration into some of our other solutions would be beneficial, as we're using ServiceNow as a platform. If we could integrate our AIOps solutions and incident management capabilities within HPE Zerto Software, that would be beneficial, as it would enable us to automatically bring the DR site online when a major incident is detected, eliminating human involvement and making the process quicker than manual decision-making.

For how long have I used the solution?

I am familiar with the HPE Zerto Software for a couple of years now.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues, which speaks to the stability and reliability of the HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of our organization as it just sat there quietly in the background and did its job.

How are customer service and support?

I have not had to use customer service or technical support from the provider, so I cannot evaluate that.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Prior to using the HPE Zerto Software, we were using a Veeam-based disaster recovery solution with cloud, and it was a clunky process.

What was our ROI?

I have not seen a significant return on investment with HPE Zerto Software. That said, the reduction in man-hours of work is probably the ROI we have. The reduction in downtime and standby equipment in our cloud data center means we don't need to keep the equipment running, so there's a cost savings there.

Which other solutions did I evaluate?

Before selecting the HPE Zerto Software, the other solution we considered was Veeam.

What other advice do I have?

I am currently using a Cyber Vault solution. We were using Wasabi for immutable storage, however, that changed in the last couple of months. My experience with the pricing, setup, and licensing for the HPE Zerto Software is positive.

On a scale of one to ten, I rate this solution a nine.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure