Dash0
Dash0Reviews from AWS customer
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Plug-and-play OTEL observability for a great price
What do you like best about the product?
It's super easy to get started with Dash0. We spent days setting Datadog up; with Dash0, it only took hours. Also, unlike Datadog and friends, Dash0 doesn't have a bunch of hidden extras that you end up paying for. And among the best things about Dash0 is that it's OTEL native, which means there's no custom query languages to learn or e.g. vendor-specific agents to install. TBH they make it very easy to switch among providers if needed. Low vendor lock-in is aligned with the customer and I appreciate it.
Oh and the customer support has been super responsive.
Oh and the customer support has been super responsive.
What do you dislike about the product?
We'd like an APM/profiles story. But for our use case this is not a dealbreaker. Dash0's team said they already have profiles features in beta and they'll roll it out once OTEL profiles specifications are locked down this year or so.
What problems is the product solving and how is that benefiting you?
Dash0 is solving everything around observability for us (that we care about) — logs, metrics, and traces — so that we can figure out what's going in our system and both proactively and reactively fix problems that arise.
Managed Observability with full OpenTelemetry Support
What do you like best about the product?
Simple, easy to use. Native OpenTelemetry support. Helpful customer support.
What do you dislike about the product?
As of March 2025, they could have a better metric explorer.
What problems is the product solving and how is that benefiting you?
Get insights into SaaS application.
Beautiful telemetry
What do you like best about the product?
I've been driving the adoption of Open Telemetry with my client and being able to show the power of tracing with such clarity has been invaluable. Developers often presume that telemetry is a job for the Ops team, but showing them how easy it is in dash0 to search and filter traces to see performance trends and identify bugs has really helped me show them how important their role in this is.
I use dash0 for personal projects too and it's great value, I don't think I'll even spend $1 this month.
I use dash0 for personal projects too and it's great value, I don't think I'll even spend $1 this month.
What do you dislike about the product?
For newcomers the UI can be a little overwhelming, especially when you're encouraging devs to move from logging to the console
What problems is the product solving and how is that benefiting you?
Such clear telemetry of the systems we are building encourages devs to take more responsibility for their work
Seamless Setup, Powerful Insights, and Top-Notch Support !
What do you like best about the product?
Dash0 was super easy to set up and start using. Within no time, it provided valuable insights into my applications, even helping me catch a few bugs early on. The user interface is quite intuitive, making monitoring and alerting straightforward. On top of that, the support team is exceptionally responsive—they quickly address questions, escalate issues to their tech team, and roll out fixes, sometimes in the same week as the issue was raised.
What do you dislike about the product?
If I have to say something, except one small UI issue I encountered once (and that have been fixed since), everything is going great.
Until now, no real downside for me !
Until now, no real downside for me !
What problems is the product solving and how is that benefiting you?
Dash0 is giving us visibility about our applications, our infrastructure, and their alerting tool to warn us in case of incidents in production.
We can also deep dive into our applications traces and logs, to find bugs and fix them afterwards.
We can also deep dive into our applications traces and logs, to find bugs and fix them afterwards.
Dash0 has exceeded our expectations
What do you like best about the product?
Switching to Dash0 for monitoring, logs, and metrics has been a game-changer for our company. We use it every day. The platform's intuitive interface, powerful analytics, and seamless integration have significantly improved our operational efficiency. We couldn't be happier with the decision
What do you dislike about the product?
So far so good! Nothing to complain as customer support is always there to help.
What problems is the product solving and how is that benefiting you?
Dash0 is helping us tackle key business challenges by providing real-time monitoring, centralized logging. It enables us to identify and resolve problems faster, ensuring system reliability and improving overall performance. Dash0’s insights also help us optimize workflows and minimize downtime, directly contributing to better operational efficiency and customer satisfaction.
Powerful service without vendor lock!
What do you like best about the product?
Fast adaption, transparent pricing and great customer support
What do you dislike about the product?
We were early beta users and found some typos in the docs. These have been fixed within a short time period and we had no other problems since then.
What problems is the product solving and how is that benefiting you?
Less time spent on finding issues, thus improving MTTR
Game-changer for Tracing, Monitoring, and Logging
What do you like best about the product?
We've been using Dash0 at catchHR for several months now, and it's been a real game-changer for us.
Dash0 combines tracing, monitoring and logging based on OpenTelemetry and packed in a beautiful UI. It really helps us to simplify our workflows.
Initial setup/integration and getting our data to Dash0 was as simple as it gets, thanks to the offered Dash0 operator. Only took a few minutes and it just worked. Even if you don't use the Dash0 operator, it's still an easy process e.g. thanks to auto-instrumentations etc.
What our dev team loves most about Dash0 during the daily usage is the UI/UX. It's incredibly well-thought-out and user-friendly, especially for developers, making it easy to navigate and find the data we need. They pay A LOT of attention to ensure a smooth user experience and it becomes clear once you use it for more than 5 minutes.
All in all it saves us lots of time and effort that we had before. And on top of that it's also really fast and reliable!
While some of the features are not there yet, the development team at Dash0 is very responsive and committed to continuous improvement. They really listen to customer feedback and work hard to provide regular updates. We are in close contact with them, and issues or requests raised are quickly put into action effectively. The level of support means the few missing features are much less of an issue.
Dash0 combines tracing, monitoring and logging based on OpenTelemetry and packed in a beautiful UI. It really helps us to simplify our workflows.
Initial setup/integration and getting our data to Dash0 was as simple as it gets, thanks to the offered Dash0 operator. Only took a few minutes and it just worked. Even if you don't use the Dash0 operator, it's still an easy process e.g. thanks to auto-instrumentations etc.
What our dev team loves most about Dash0 during the daily usage is the UI/UX. It's incredibly well-thought-out and user-friendly, especially for developers, making it easy to navigate and find the data we need. They pay A LOT of attention to ensure a smooth user experience and it becomes clear once you use it for more than 5 minutes.
All in all it saves us lots of time and effort that we had before. And on top of that it's also really fast and reliable!
While some of the features are not there yet, the development team at Dash0 is very responsive and committed to continuous improvement. They really listen to customer feedback and work hard to provide regular updates. We are in close contact with them, and issues or requests raised are quickly put into action effectively. The level of support means the few missing features are much less of an issue.
What do you dislike about the product?
There's nothing we currently dislike about Dash0. Like I said in another section, a few features are missing, but the development team does a great job with that, releasing updates very often and really being on top of customer feedback. Their responsiveness and commitment ensure that any problems and questions are quickly addressed, making it a non-issue for us.
What problems is the product solving and how is that benefiting you?
With Dash0 we are combining tracing, metrics and logging in one well-designed tool. The advanced filter mechanics and the intuitive UI/UX makes it incredibly easy for us to find what we need in just a few seconds. It's also way faster and more cost-effective than our previous stack. All in all a really powerful all-in-one solution.
A novel APM with transparent pricing
What do you like best about the product?
There's not one single thing.
Dash0 builds on top of OpenTelemetry, an open standard for telemetry-data, supported by most modern tools nowadays.
No weird vendor-hacks needed to get something Instrumented, and great support in any Stack.
The way Dash0 uses the semantic conventions to organize your data really helps with accessibility.
Perses for dashboarding is a bliss and visualizing data is super easy.
All of this combined with great performance and a super-transparent pricing make Dash0 a serious Challenger for the established solutions in the APM space
Dash0 builds on top of OpenTelemetry, an open standard for telemetry-data, supported by most modern tools nowadays.
No weird vendor-hacks needed to get something Instrumented, and great support in any Stack.
The way Dash0 uses the semantic conventions to organize your data really helps with accessibility.
Perses for dashboarding is a bliss and visualizing data is super easy.
All of this combined with great performance and a super-transparent pricing make Dash0 a serious Challenger for the established solutions in the APM space
What do you dislike about the product?
There isn't really anything to dislike, really. If I Had a free wish, i'd probably ask for pre-built (opinionated, obviously) Views for Common infra-services (like databases, messaging-systems, runtimes) to get you started with what you have and then customize from there
What problems is the product solving and how is that benefiting you?
Dash0 allows us to ingest all of the telemetry that our SaaS platform generates, while having full control about what, when and how much.
Best In Class OpenTelemetry Solution
What do you like best about the product?
I absolutely like the transparency of Das0's cost model, even at a very early phase of any project i can observe potential money wastings. Sometimes it just makes no sense to dump the same identical log information, which i will never ever use in any debugging scenario. Also i have to mention that the instrumentation of my workloads are absolutely trivial, so it's totally easy to start with the observability.
What do you dislike about the product?
Well, at least it's a SaaS, no on-Premise available
What problems is the product solving and how is that benefiting you?
We are monitoring a large variety of different workloads, i don't want to build different setups for all those workloads
A Game-Changing Observability Tool: Fully OpenTelemetry Native
What do you like best about the product?
The native integration with OpenTelemetry is the single most important feature about Dash0, making it increadibly easy to implement observability in any environment without proprietary lock-in. The UI is especially focused for being keyboard and developer friendly. This allows users to quickly navigate to specific application and system data. Additionally, the active community support is a highlight as they are still developing the product at a fast pace.
What do you dislike about the product?
Being OpenTelemetry native has the downside that not every aspect of observability is fully available yet. For example, the tool currently lacks a mature RUM approach, which is crucial to understand real end-user behavior and transactions. This limitation can make it less comprehensive compared to more established observability solutions on the market that offer a wider range of features out of the box. But the huge potential for Dash0 is there to fill these gaps and still be in line with the whole OpenTelemetry ecosystem.
What problems is the product solving and how is that benefiting you?
In our enterprise environment, Dash0 allows us eliminate a vendor lock-in in the Observability space through their OpenTelemetry-native approach. Furthermore, they also rely completely on PromQL (Prometheus Query Language) to query through the whole data and dashboards are defined via the new open source standard called Perses. This highlights their dedication to built upon Open Source standards.
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