Dash0
Dash0Reviews from AWS customer
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Comprehensive observability across various tech stacks with excellent support and UX
What do you like best about the product?
* Allows for a collection of observability across different cloud providers, infrastructures, systems, etc. We use the solution for monitoring managed DBs, streaming platforms, K8 clusters, messaging systems, etc across multiple cloud providers.
* Easy implementation and the utilization of OTel and industry monitoring standards
* The dashboard and filtering methodology is intuitive and simple
* The ability to enable "spam" on spans/logs/metrics that are unneeded for cost reduction
* Well written documentation and great support - very responsive, provided thorough feedback, proactive in ensuring solutions were adequate, and incorporated feedback to improve upon the product.
* Continually improving on AI and adding more integrations
* The ability to create custom views with filters - devs love the ease of this
* Easy implementation and the utilization of OTel and industry monitoring standards
* The dashboard and filtering methodology is intuitive and simple
* The ability to enable "spam" on spans/logs/metrics that are unneeded for cost reduction
* Well written documentation and great support - very responsive, provided thorough feedback, proactive in ensuring solutions were adequate, and incorporated feedback to improve upon the product.
* Continually improving on AI and adding more integrations
* The ability to create custom views with filters - devs love the ease of this
What do you dislike about the product?
* Multiline logging in applications is less easy to view
* Scaling can become costly
* Scaling can become costly
What problems is the product solving and how is that benefiting you?
* Single location for all monitoring needs across multiple tech stacks and cloud providers (used to be a fragmented approach)
- This gives developers and management a single place to view systems
- Makes maintaining observability much simpler
- Reduced costs by having a single solution
- The ease of use enables teams to utilize the setup (previous monitoring solutions weren't regularly used)
- This gives developers and management a single place to view systems
- Makes maintaining observability much simpler
- Reduced costs by having a single solution
- The ease of use enables teams to utilize the setup (previous monitoring solutions weren't regularly used)
Dash0 is a true developer-first observability platform
What do you like best about the product?
As a developer-focused observability platform, Dash0’s DevFirst philosophy truly shines—everything from the UI/UX to the feature set feels purpose-built for engineers. It’s clear the team built this for developers rather than retrofitting features for them.
Despite being a young company (just over a year into operations), Dash0 delivers enterprise-grade quality and features—automatic instrumentation, spans, logs with semantic context, PromQL support, AI-powered trace triage—all working reliably from day one.
The support team is exceptional—responsive, knowledgeable, and supportive even for smaller customers, turning any blockers into quick solutions.
Despite being a young company (just over a year into operations), Dash0 delivers enterprise-grade quality and features—automatic instrumentation, spans, logs with semantic context, PromQL support, AI-powered trace triage—all working reliably from day one.
The support team is exceptional—responsive, knowledgeable, and supportive even for smaller customers, turning any blockers into quick solutions.
What do you dislike about the product?
There’s very little to complain about. The main hiccup is that AWS Lambda instrumentation can still be a bit fiddly—more due to current OpenTelemetry limitations than Dash0 itself. Fortunately, the roadmap promises improvements, so I’m confident this will smooth out soon.
What problems is the product solving and how is that benefiting you?
On AWS, tracing and logging in our SaaS applications are seamlessly unified through Dash0. The resource-centric view—integrating spans, logs, metrics, alerts—is a game-changer for debugging bugs, sprint issues, or performance bottlenecks. Previously, these took hours; now they’re resolved in minutes.
Developers are empowered to troubleshoot and own issues end-to-end. Service maps and semantic context mean we can pivot from alert to root cause in one click—with context all intact.
Transparent, usage-based pricing removes the fear of unexpected billing. No surprise charges—just clean cost visibility.
Developers are empowered to troubleshoot and own issues end-to-end. Service maps and semantic context mean we can pivot from alert to root cause in one click—with context all intact.
Transparent, usage-based pricing removes the fear of unexpected billing. No surprise charges—just clean cost visibility.
Great tool with great support
What do you like best about the product?
It was super easy to get started and the product made it easy to move from testing it to replacing what we had in 2 weeks
What do you dislike about the product?
There was nothing, it did fulfill all the requirements and moved beyond
What problems is the product solving and how is that benefiting you?
It unified our scattered observability stack. We had multiple tools and dashboards often multiple times for multiple environments. Dash0 made it easy to unify this under a single platform.
Straight forward onboarding and powerful product
What do you like best about the product?
Dash0 provides powerful insights across software systems all built on top of OpenTelemetry. This is a strong feature that makes integration easy without vendor locking and sunk cost investments.
The product is super easy to use and I have never experienced complex observability data presented so clear.
The product is super easy to use and I have never experienced complex observability data presented so clear.
What do you dislike about the product?
Complex retention plans for long term storrage is still not clearly defined which might limit adoption for some customers.
What problems is the product solving and how is that benefiting you?
It is extremely powerful to bring all kinds of OpenTelemetry data together in a single product and allowing users to easily mix and match, and slice and dice, data. It imidiatly increases our understanding of our systems and makes troubleshooting fast and simple.
The best OTEL platform i've tried yet
What do you like best about the product?
At our startup, we are using it daily. We moved from Grafana Cloud and it's a world of difference. It's fast with an intiutive UI, it has great integration with the open source technologies, while enriching them with smart features.
What do you dislike about the product?
I can only think of some minor features, that I'm sure are coming soon (eg. deployment markers).
What problems is the product solving and how is that benefiting you?
Observability.
Dash0 is cost-effective and simple
What do you like best about the product?
- Dash0 works well with OpenTelemetry
- Logs and traces are available
- Pricing is very cost-effective and transparent
- Easy to implement
- Logs and traces are available
- Pricing is very cost-effective and transparent
- Easy to implement
What do you dislike about the product?
- I'm not sure that I have all querying tools that I need, for example:
- Going from a span to all logs tied to a trace
- Pivoting from an error log to a span and all logs/events in the span
- Configuring took us a moment
- The integration docs are present, but not necessarily fully complete
- Going from a span to all logs tied to a trace
- Pivoting from an error log to a span and all logs/events in the span
- Configuring took us a moment
- The integration docs are present, but not necessarily fully complete
What problems is the product solving and how is that benefiting you?
- Watching request errors
- Investigating request errors
- Investigating request errors
Dash0: An OpenTelemetry-Native Observability Platform for Modern DevOps
What do you like best about the product?
What stands out most about Dash0 is its deep integration with OpenTelemetry. Unlike many other observability platforms that bolt on OpenTelemetry support, Dash0 is built natively around it. That means:
No vendor lock-in – you're working with open standards.
Smooth data ingestion – metrics, logs, and traces are handled uniformly.
Fast, unified insights – the ability to seamlessly pivot from traces to logs to metrics is huge for debugging and performance tuning.
Plus, the UI is clean and intuitive, which makes onboarding easy for devs, and their PromQL support adds bonus flexibility for folks already familiar with Prometheus.
No vendor lock-in – you're working with open standards.
Smooth data ingestion – metrics, logs, and traces are handled uniformly.
Fast, unified insights – the ability to seamlessly pivot from traces to logs to metrics is huge for debugging and performance tuning.
Plus, the UI is clean and intuitive, which makes onboarding easy for devs, and their PromQL support adds bonus flexibility for folks already familiar with Prometheus.
What do you dislike about the product?
The main drawback of Dash0 right now is that it's still relatively new, so a few things come with that:
Feature gaps – some advanced or niche features you might find in more mature tools (like Datadog or New Relic) may still be on their roadmap.
Smaller ecosystem – less community content, plugins, and third-party integrations compared to older players.
Documentation depth – while the core guides are solid, edge-case or advanced usage scenarios might not be as thoroughly documented yet.
Feature gaps – some advanced or niche features you might find in more mature tools (like Datadog or New Relic) may still be on their roadmap.
Smaller ecosystem – less community content, plugins, and third-party integrations compared to older players.
Documentation depth – while the core guides are solid, edge-case or advanced usage scenarios might not be as thoroughly documented yet.
What problems is the product solving and how is that benefiting you?
What Problems Dash0 Solves and how it helps me:
I love that Dash0 brings logs, metrics, and traces into one place. I don’t have to jump between platforms anymore.
Since it’s built on OpenTelemetry, I know my data stays open and portable — no vendor trap.
With everything connected, I can trace issues end-to-end and fix problems way faster.
Dash0 shows exactly what I’m using, so I can control spend and avoid surprise bills.
I love that Dash0 brings logs, metrics, and traces into one place. I don’t have to jump between platforms anymore.
Since it’s built on OpenTelemetry, I know my data stays open and portable — no vendor trap.
With everything connected, I can trace issues end-to-end and fix problems way faster.
Dash0 shows exactly what I’m using, so I can control spend and avoid surprise bills.
A Next-Level Observability Platform That Stays True to OpenTelemetry
What do you like best about the product?
Dash0 is one of the few observability platforms that truly embraces OpenTelemetry without trying to layer on proprietary extras. It integrates traces, metrics, and logs in a way that feels native and intuitive—starting from traces and easily jumping to related logs and metrics provides a workflow that just makes sense. It’s refreshing to see a product that focuses on getting the fundamentals right rather than reinventing them.
We’ve deployed Dash0 in our Kubernetes setup using their well-configured and easy-to-use Kubernetes Operator, which made getting started impressively quick. The out-of-the-box experience was smooth, and the quality of the platform is evident. On top of that, the Dash0 team is extremely responsive and actively working to improve what really matters in the OpenTelemetry space.
We’ve deployed Dash0 in our Kubernetes setup using their well-configured and easy-to-use Kubernetes Operator, which made getting started impressively quick. The out-of-the-box experience was smooth, and the quality of the platform is evident. On top of that, the Dash0 team is extremely responsive and actively working to improve what really matters in the OpenTelemetry space.
What do you dislike about the product?
Dash0 is not open source, and since it’s a paid platform, it will always carry a cost. However, the pricing is fair and transparent (around $0.60 per million logs/metrics/traces). As with any cutting-edge platform, some parts are still being figured out, and not everything is perfect yet. That said, the Dash0 team is very active and committed to resolving issues and pushing the product forward rapidly. The pace of improvement gives us confidence in its long-term value.
What problems is the product solving and how is that benefiting you?
Dash0 solves the complexity and fragmentation in observability by offering a truly OpenTelemetry-native platform where traces, logs, and metrics are deeply integrated. Instead of juggling multiple tools or dealing with platforms that wrap OSS with custom, non-standard layers, Dash0 provides a streamlined, standards-first approach.
One of the biggest benefits has been the focus on Span and Trace IDs as the backbone of the entire telemetry experience. This gives us the true correlation-focused setup we’ve been chasing for decades—previously trying to cobble it together through custom log parsing and tagging. With traces at the center, the ability to pivot directly from a request to the corresponding logs and metrics at that exact moment is transformative. The value of that correlation is hard to overstate—it brings clarity, speed, and confidence to how we operate and debug our systems.
This approach has made our observability setup in Kubernetes far more cohesive. The Dash0 Kubernetes Operator made deployment quick and easy, letting us focus on the insights rather than infrastructure. Troubleshooting is faster, and our systems are more transparent than ever.
One of the biggest benefits has been the focus on Span and Trace IDs as the backbone of the entire telemetry experience. This gives us the true correlation-focused setup we’ve been chasing for decades—previously trying to cobble it together through custom log parsing and tagging. With traces at the center, the ability to pivot directly from a request to the corresponding logs and metrics at that exact moment is transformative. The value of that correlation is hard to overstate—it brings clarity, speed, and confidence to how we operate and debug our systems.
This approach has made our observability setup in Kubernetes far more cohesive. The Dash0 Kubernetes Operator made deployment quick and easy, letting us focus on the insights rather than infrastructure. Troubleshooting is faster, and our systems are more transparent than ever.
Easy, as it should be
What do you like best about the product?
Ease of starting your journey in open telemetry. Quick and clear in their communication, helpful and listening
What do you dislike about the product?
Nothing this far, may be the fact they came with this solution earlier then me
What problems is the product solving and how is that benefiting you?
Easy to implement, not having to do it all on my own
Dash0 allows us to quickly debug issues
What do you like best about the product?
The tracing UI is amazing. When we switched to Dash0, it significantly cut down the amount of time it takes us from a bug being reported to figuring out why it happened and fixing it. Filtering on attributes is extremely intuitive, and the tracing tree UI is awesome.
What do you dislike about the product?
There isn't much yet that we dislike about Dash0. Any tracing platform can certainly be a bit overwhelming when you first start using it, but we've found learning to navigate the Dash0 UI to be the most intuitive of the ones we've tried
What problems is the product solving and how is that benefiting you?
Dash0 ingests all of our tracing/observability data from our applications and allows us to search it quickly. The biggest use case for us is tracking down one-off bugs that would be almost impossible to track down otherwise, especially if they are not easily reproducible.
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