Dash0
Dash0Reviews from AWS customer
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Observe OTel signals becomes a piece of cake
What do you like best about the product?
IaC and Kubernetes native integration in conjunction with transparent cost management are superbly designed and documented, and well implemented. This enables governance second to none. The UI is clear and extensive without being cluttered. Customer voice is being heard and features are being implemented in a fast pace and good quality.
What do you dislike about the product?
The product is still missing a few things you would expect from an observability vendor, like trace sampling and SRE patterns. Also the UI is not tailored towards a vast amount of microservices yet.
What problems is the product solving and how is that benefiting you?
Given its seamless OpenTelemetry integration Dash0 it covers basically all signals the standard describes. Furthermore they are very keen on getting the semantics right, such that frameworks and custom integrations can rely on the standard annotations on signals to be interpreted meaningful. This enables us to use it not only for APM, but also correlate logs, have excursions into RUM or simply be alerted when values are out of their thresholds. Even for missing features the openness of the OpenTelemetry architecture allows to route individual use-cases into different products.
Customer-oriented Observability embracing open standards
What do you like best about the product?
Dash0 is built with open industry standards in mind, utilizing OpenTelemetry, Prometheus (OpenMetrics), Perses (Dashboards) and a decent Kubernetes integration to provide tooling that will be familiar for users who heavily invested in rolling their own OSS deployments in the past. Users who are more familiar with vendored solutions should notice very quickly that their hands aren't as limited as they might be used to. In our organisation we know both and love the fact that Dash0 is focused on providing us with the tools that we need. Telemetry data that we don't find useful? Just one click on the Spam button and the unnecessary data will no longer be ingested and cause no additional costs. And the data that we keep? Triage allows me to actually have the system do the correlation across all possible attributes for me. I just need to click on what's interesting. Looking forward to see what comes next.
As an early adopter we sometimes run into questions. So far all of them have been answered promptly and elegantly by the customer support, even in cases where engineering needed to be consulted or when some of our questions resulted in improvement requests.
As an early adopter we sometimes run into questions. So far all of them have been answered promptly and elegantly by the customer support, even in cases where engineering needed to be consulted or when some of our questions resulted in improvement requests.
What do you dislike about the product?
Dash0 is still pretty new, and that does show in feature completeness. The foundation is all there: metric, traces and logs can be stored and queried, displayed on dashboards and used for alerting. But at this point not many value added services are available. Grouping and Triage are great additions, but advanced features like Error Tracking, Synthetics, RUM and SLOs aren't available, yet.
What problems is the product solving and how is that benefiting you?
Dash0 acts as our key APM and general production application observability solution. It is both used by platform teams to monitor the platform and its components and by product teams owning their own applications running on the platform.
As such it is used to determine whether the applications are performing as expected and if they are not, to investigate causes.
As such it is used to determine whether the applications are performing as expected and if they are not, to investigate causes.
Interesting upcoming Observability Tool for OTEL
What do you like best about the product?
Dash0 is a well-structured observability tool built by a team that clearly understands both the technical landscape and customer needs. New features are thoughtfully developed and add meaningful value to the product. The user interface is engineering-focused, making it intuitive and easy to navigate for technical users. Support is responsive, with knowledgeable and helpful engineers providing timely assistance. While we're still in a ramp-up phase, Dash0 has already become an integral part of our daily operations and shows strong potential as a long-term solution.
What do you dislike about the product?
Dash0 shows strong potential, but as it is still in an early stage, it currently doesn’t fulfill all of our needs. That said, the roadmap looks promising and more features are expected to come. For developers who are used to tools like Grafana, adapting to Dash0’s approach to building dashboards requires a bit of a learning curve. However, this adjustment is part of the migration process and should become more natural over time. We're optimistic about its development and look forward to seeing how the product evolves.
What problems is the product solving and how is that benefiting you?
Understand performance bottlenecks of your application and gains insights via logs and traces
Comprehensive observability across various tech stacks with excellent support and UX
What do you like best about the product?
* Allows for a collection of observability across different cloud providers, infrastructures, systems, etc. We use the solution for monitoring managed DBs, streaming platforms, K8 clusters, messaging systems, etc across multiple cloud providers.
* Easy implementation and the utilization of OTel and industry monitoring standards
* The dashboard and filtering methodology is intuitive and simple
* The ability to enable "spam" on spans/logs/metrics that are unneeded for cost reduction
* Well written documentation and great support - very responsive, provided thorough feedback, proactive in ensuring solutions were adequate, and incorporated feedback to improve upon the product.
* Continually improving on AI and adding more integrations
* The ability to create custom views with filters - devs love the ease of this
* Easy implementation and the utilization of OTel and industry monitoring standards
* The dashboard and filtering methodology is intuitive and simple
* The ability to enable "spam" on spans/logs/metrics that are unneeded for cost reduction
* Well written documentation and great support - very responsive, provided thorough feedback, proactive in ensuring solutions were adequate, and incorporated feedback to improve upon the product.
* Continually improving on AI and adding more integrations
* The ability to create custom views with filters - devs love the ease of this
What do you dislike about the product?
* Multiline logging in applications is less easy to view
* Scaling can become costly
* Scaling can become costly
What problems is the product solving and how is that benefiting you?
* Single location for all monitoring needs across multiple tech stacks and cloud providers (used to be a fragmented approach)
- This gives developers and management a single place to view systems
- Makes maintaining observability much simpler
- Reduced costs by having a single solution
- The ease of use enables teams to utilize the setup (previous monitoring solutions weren't regularly used)
- This gives developers and management a single place to view systems
- Makes maintaining observability much simpler
- Reduced costs by having a single solution
- The ease of use enables teams to utilize the setup (previous monitoring solutions weren't regularly used)
Dash0 is a true developer-first observability platform
What do you like best about the product?
As a developer-focused observability platform, Dash0’s DevFirst philosophy truly shines—everything from the UI/UX to the feature set feels purpose-built for engineers. It’s clear the team built this for developers rather than retrofitting features for them.
Despite being a young company (just over a year into operations), Dash0 delivers enterprise-grade quality and features—automatic instrumentation, spans, logs with semantic context, PromQL support, AI-powered trace triage—all working reliably from day one.
The support team is exceptional—responsive, knowledgeable, and supportive even for smaller customers, turning any blockers into quick solutions.
Despite being a young company (just over a year into operations), Dash0 delivers enterprise-grade quality and features—automatic instrumentation, spans, logs with semantic context, PromQL support, AI-powered trace triage—all working reliably from day one.
The support team is exceptional—responsive, knowledgeable, and supportive even for smaller customers, turning any blockers into quick solutions.
What do you dislike about the product?
There’s very little to complain about. The main hiccup is that AWS Lambda instrumentation can still be a bit fiddly—more due to current OpenTelemetry limitations than Dash0 itself. Fortunately, the roadmap promises improvements, so I’m confident this will smooth out soon.
What problems is the product solving and how is that benefiting you?
On AWS, tracing and logging in our SaaS applications are seamlessly unified through Dash0. The resource-centric view—integrating spans, logs, metrics, alerts—is a game-changer for debugging bugs, sprint issues, or performance bottlenecks. Previously, these took hours; now they’re resolved in minutes.
Developers are empowered to troubleshoot and own issues end-to-end. Service maps and semantic context mean we can pivot from alert to root cause in one click—with context all intact.
Transparent, usage-based pricing removes the fear of unexpected billing. No surprise charges—just clean cost visibility.
Developers are empowered to troubleshoot and own issues end-to-end. Service maps and semantic context mean we can pivot from alert to root cause in one click—with context all intact.
Transparent, usage-based pricing removes the fear of unexpected billing. No surprise charges—just clean cost visibility.
Great tool with great support
What do you like best about the product?
It was super easy to get started and the product made it easy to move from testing it to replacing what we had in 2 weeks
What do you dislike about the product?
There was nothing, it did fulfill all the requirements and moved beyond
What problems is the product solving and how is that benefiting you?
It unified our scattered observability stack. We had multiple tools and dashboards often multiple times for multiple environments. Dash0 made it easy to unify this under a single platform.
Straight forward onboarding and powerful product
What do you like best about the product?
Dash0 provides powerful insights across software systems all built on top of OpenTelemetry. This is a strong feature that makes integration easy without vendor locking and sunk cost investments.
The product is super easy to use and I have never experienced complex observability data presented so clear.
The product is super easy to use and I have never experienced complex observability data presented so clear.
What do you dislike about the product?
Complex retention plans for long term storrage is still not clearly defined which might limit adoption for some customers.
What problems is the product solving and how is that benefiting you?
It is extremely powerful to bring all kinds of OpenTelemetry data together in a single product and allowing users to easily mix and match, and slice and dice, data. It imidiatly increases our understanding of our systems and makes troubleshooting fast and simple.
The best OTEL platform i've tried yet
What do you like best about the product?
At our startup, we are using it daily. We moved from Grafana Cloud and it's a world of difference. It's fast with an intiutive UI, it has great integration with the open source technologies, while enriching them with smart features.
What do you dislike about the product?
I can only think of some minor features, that I'm sure are coming soon (eg. deployment markers).
What problems is the product solving and how is that benefiting you?
Observability.
Dash0 is cost-effective and simple
What do you like best about the product?
- Dash0 works well with OpenTelemetry
- Logs and traces are available
- Pricing is very cost-effective and transparent
- Easy to implement
- Logs and traces are available
- Pricing is very cost-effective and transparent
- Easy to implement
What do you dislike about the product?
- I'm not sure that I have all querying tools that I need, for example:
- Going from a span to all logs tied to a trace
- Pivoting from an error log to a span and all logs/events in the span
- Configuring took us a moment
- The integration docs are present, but not necessarily fully complete
- Going from a span to all logs tied to a trace
- Pivoting from an error log to a span and all logs/events in the span
- Configuring took us a moment
- The integration docs are present, but not necessarily fully complete
What problems is the product solving and how is that benefiting you?
- Watching request errors
- Investigating request errors
- Investigating request errors
Dash0: An OpenTelemetry-Native Observability Platform for Modern DevOps
What do you like best about the product?
What stands out most about Dash0 is its deep integration with OpenTelemetry. Unlike many other observability platforms that bolt on OpenTelemetry support, Dash0 is built natively around it. That means:
No vendor lock-in – you're working with open standards.
Smooth data ingestion – metrics, logs, and traces are handled uniformly.
Fast, unified insights – the ability to seamlessly pivot from traces to logs to metrics is huge for debugging and performance tuning.
Plus, the UI is clean and intuitive, which makes onboarding easy for devs, and their PromQL support adds bonus flexibility for folks already familiar with Prometheus.
No vendor lock-in – you're working with open standards.
Smooth data ingestion – metrics, logs, and traces are handled uniformly.
Fast, unified insights – the ability to seamlessly pivot from traces to logs to metrics is huge for debugging and performance tuning.
Plus, the UI is clean and intuitive, which makes onboarding easy for devs, and their PromQL support adds bonus flexibility for folks already familiar with Prometheus.
What do you dislike about the product?
The main drawback of Dash0 right now is that it's still relatively new, so a few things come with that:
Feature gaps – some advanced or niche features you might find in more mature tools (like Datadog or New Relic) may still be on their roadmap.
Smaller ecosystem – less community content, plugins, and third-party integrations compared to older players.
Documentation depth – while the core guides are solid, edge-case or advanced usage scenarios might not be as thoroughly documented yet.
Feature gaps – some advanced or niche features you might find in more mature tools (like Datadog or New Relic) may still be on their roadmap.
Smaller ecosystem – less community content, plugins, and third-party integrations compared to older players.
Documentation depth – while the core guides are solid, edge-case or advanced usage scenarios might not be as thoroughly documented yet.
What problems is the product solving and how is that benefiting you?
What Problems Dash0 Solves and how it helps me:
I love that Dash0 brings logs, metrics, and traces into one place. I don’t have to jump between platforms anymore.
Since it’s built on OpenTelemetry, I know my data stays open and portable — no vendor trap.
With everything connected, I can trace issues end-to-end and fix problems way faster.
Dash0 shows exactly what I’m using, so I can control spend and avoid surprise bills.
I love that Dash0 brings logs, metrics, and traces into one place. I don’t have to jump between platforms anymore.
Since it’s built on OpenTelemetry, I know my data stays open and portable — no vendor trap.
With everything connected, I can trace issues end-to-end and fix problems way faster.
Dash0 shows exactly what I’m using, so I can control spend and avoid surprise bills.
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