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Complex Solution with potential to become the leader in E-Commerce
What do you like best about the product?
- The willingness to support and help their clients is second to none
- Spryker cares for their client's success and invests massive effort into projects
- Platform offers extreme flexibility to build whatever is needed in a relatively short time
- Architecture and modularity are future-proofed when compared with other E-Commerce platforms
- Developers like using concepts and technologies Spryker is based on
- Spryker is regularly evolving, i.e., the academy is regularly adding new courses/trainings, Spryker App Composition Platform, etc.
- If you have an experienced internal dev team composed of med/sen FTEs with detailed project plans in terms of scope/timeline/budget, then Spryker is the way to go
- Spryker cares for their client's success and invests massive effort into projects
- Platform offers extreme flexibility to build whatever is needed in a relatively short time
- Architecture and modularity are future-proofed when compared with other E-Commerce platforms
- Developers like using concepts and technologies Spryker is based on
- Spryker is regularly evolving, i.e., the academy is regularly adding new courses/trainings, Spryker App Composition Platform, etc.
- If you have an experienced internal dev team composed of med/sen FTEs with detailed project plans in terms of scope/timeline/budget, then Spryker is the way to go
What do you dislike about the product?
- Almost non-existing developer community, documentation for developers often not up to date
- Onboarding for developers proved to be extremely long and hard (juniors up to one year, mediors 6 months and more, seniors from 3-6 months)
- Everything can be done; however you must follow the Spryker way (which sometimes is not easy to comprehend) and more than often increasing effort and prolonging the time for delivery
- Best suitable for building MVPs with basic needs in terms of features/functionalities/integrations and then increasing the complexity gradually over the time; in cases when re-platforming is needed, tremendous effort has to be invested in building custom features and functionalities increasing time-to-market
- Not covering complex grocery use cases (catchweight products, timeslots, logistics, integrations), a lot of OOTB features and functionalities provide basics, so they either must be developed from scratch or heavily reworked
- Even though it is PaaS, internal DevOps resources are a must-have, for the majority of AWS settings read-only privileges are granted, increasing the time and effort to make changes (everything has to be done via tickets on Spryker Support Portal)
- Frontend Yves is based on pure js. twig for templates and SCSS making it hard to find/hire frontend devs willing to work with that stack
- Hard to upgrade to newer versions since there is a lot of modules and inter-dependencies to take care of
- Onboarding for developers proved to be extremely long and hard (juniors up to one year, mediors 6 months and more, seniors from 3-6 months)
- Everything can be done; however you must follow the Spryker way (which sometimes is not easy to comprehend) and more than often increasing effort and prolonging the time for delivery
- Best suitable for building MVPs with basic needs in terms of features/functionalities/integrations and then increasing the complexity gradually over the time; in cases when re-platforming is needed, tremendous effort has to be invested in building custom features and functionalities increasing time-to-market
- Not covering complex grocery use cases (catchweight products, timeslots, logistics, integrations), a lot of OOTB features and functionalities provide basics, so they either must be developed from scratch or heavily reworked
- Even though it is PaaS, internal DevOps resources are a must-have, for the majority of AWS settings read-only privileges are granted, increasing the time and effort to make changes (everything has to be done via tickets on Spryker Support Portal)
- Frontend Yves is based on pure js. twig for templates and SCSS making it hard to find/hire frontend devs willing to work with that stack
- Hard to upgrade to newer versions since there is a lot of modules and inter-dependencies to take care of
What problems is the product solving and how is that benefiting you?
Single flexible, future-proofed E-Commerce platform across multiple markets and business models that internal development teams will maintain and further build upon. Spyker Cloud Commerce OS is the foundation for E-Commerce Growth in years to follow.
Great consultance, support, williness to succeed are the biggest values for Spryker.
What do you like best about the product?
Flexibility, customer orientation, system support, functionalities out of the box.
What do you dislike about the product?
No office in South America, no local support in Brazil.
What problems is the product solving and how is that benefiting you?
Connecting the inventories of our customers to offer a market place for the Workshops, improving the product availability.
Experience with Spryker Commerce OS
What do you like best about the product?
Modern, cloud native architecture; individual features can be easily added to existing core
What do you dislike about the product?
Maturity of the PaaS platform and overall support
What problems is the product solving and how is that benefiting you?
Providing a solid core architecture so that project team can mainly focus on business requirements and start quickly to develop new features
Experience with Spryker Commerce OS
What do you like best about the product?
modern archtitecture, modern concept to implement additional functionalities
What do you dislike about the product?
Scalability maturity (as Spryker is a relatively new System), Support
What problems is the product solving and how is that benefiting you?
offering a global PaaS software
short-term experience about Spryker operations and quality assurance
What do you like best about the product?
Spryker seems to have a flexible architecture concept compared to further vendors in the market. Agile team spirit visible in the quite new Spryker teams.
What do you dislike about the product?
Architecture: PHP and Codecpetion test framework as preferred programming language blocks recruitment of resources from the market. Some code refinements still needed to ensure hollistic, multi-variant country implementations.
Operations and QA: PaaS solution still needs improvements in monitoring (esp. performance monitoring). Offered operation services are quite at the beginning. Experts for Spryker operations in IT market are limited which avoids handovers to further implementation partners.
Operations and QA: PaaS solution still needs improvements in monitoring (esp. performance monitoring). Offered operation services are quite at the beginning. Experts for Spryker operations in IT market are limited which avoids handovers to further implementation partners.
What problems is the product solving and how is that benefiting you?
Implementation of click and collect retail business.
Best in class for composable e-commerce platforms
What do you like best about the product?
Excellent PaaS Plattform! Outstanding support. Great functions alread out of the box. Fast time to market.
What do you dislike about the product?
There is not much to complain. Maybe that the company is in the starting phase.
What problems is the product solving and how is that benefiting you?
Increase of sales revenue and lifting our plattform to a modern next level architecture. PaaS gives us the foundation to scale quickly.
Hard learning curve that paid off 100%
What do you like best about the product?
The software architecture based on a modular monolithic is really well designed. There is a healthy community in Slack keen to help you anytime.
What do you dislike about the product?
As an OSS, sometimes it is not that easy to contribute with your own changes/fixes/improvements.
What problems is the product solving and how is that benefiting you?
It's the core of our e-commerce webshop.
Review as a customer's lead Spryker developer
What do you like best about the product?
The ability to customize a decent amount of the codebases's functionality without overwriting it will probably be my favorite aspect of Spryker once it comes time to upgrade major versions. For the day-to-day side of things, the built-in code style, functionality, and structure tests are helpful in maintaining the current standards when adding new code. The built-in code generators are also a significant help, speeding up the overall pace of development. Spryker's technical support reps are also competent and responsive.
What do you dislike about the product?
As a developer who previously worked with systems such as Magento 1 & 2, the learning process and resources for new Spryker developers are substandard in comparison. What technical documentation Spryker has on its website can be old and inconsistent. The community help forum (which would typically make up for documentation shortfalls) hides messages after 90 days as it is using a free version of slack. Having all that past knowledge become inaccessible is something I would expect a competent software company to rectify.
What problems is the product solving and how is that benefiting you?
The customizability and flexibility of the Spryker system (as well as the wealth of additional add-ons) meant that it was easy to pair Spryker with our current systems.
Very cooperative partnership with a customer centric solution!
What do you like best about the product?
Spryker provides all necessary functionalities and gives us the freedom to expand as needed. Spryker is a service and solution-oriented company with a very good direct communication.
What do you dislike about the product?
The Spryker backoffice solution could be a bit better. I would like to have a some more functionality in the standard package.
What problems is the product solving and how is that benefiting you?
With Spryker we allow our customers to buy our products online and use the self-service area, without making calls or writing emails. A lot of time is saved for the customers.
Knowledgeable, experienced and approachable
What do you like best about the product?
State-of-the-art, easy to use and not difficult to maintain. Documentation is available.
What do you dislike about the product?
There is not something I don't like. It seems pretty good.
What problems is the product solving and how is that benefiting you?
The problem Spryker Cloud Commerce is solving is the connection of our end users with the backend ERP system. The benefits are twofold; one advantage is a better client experience because the ERP system is slightly user-unfriendly. The other is that the Spryker platform will handle the business logic instead of the backend system, thus relieving some of the performance pressure of the Netsuite system.
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