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Easiest Decision
What do you like best about the product?
Everything is in one place, now that they've added the ability to do the API integrations yourself and give you access to the actual documentation all in one place is fantastic. We have onboarded so many more things now because we have that ability. We also like that there's a mobile app. It makes it easy to see what's going on at all times. We use it honestly all the time. The few times we've had a few questions or even had a few problems we were able to get support on it right away. The team at Reliaquest is super efficient and is willing to jump on a call with you so quickly. We had it up and ready to use I would say pretty fast, and it's been so nice ever since.
What do you dislike about the product?
Right now, there's not a whole lot. The only complain is that service now is still an issue but soon that will all be in grey matter anyway.
What problems is the product solving and how is that benefiting you?
For us it's a managed SOC, we use them for pretty much everything security operations related. We integrate so many things to have one place to get alerted on it.
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