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401 reviews
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    Eric R.

IBM Cognos Analytics: Robust Reporting Capabilities with Some Navigation Challenges

  • September 30, 2024
  • Review provided by G2

What do you like best about the product?
is how easy it makes creating reports and dashboards, even for someone without a technical background.
What do you dislike about the product?
it can feel a bit slow or complex at times, especially when dealing with larger datasets or more advanced features.
What problems is the product solving and how is that benefiting you?
It helped us a lot with a very robust report that we had in Excel, which included the entire unified operation for both sales and production, also generating health reports for the commercial area.


    Financial Services

Experienced with Cognos since Impromptu days.

  • September 29, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use , comparahensive and securety structure. Ability to add jscripts to further customize outputs.
Its a heavy duty service that can be relied on regardless how large customer is.
Agent were very supprative dealing with issues and provide help and guidance.
I managed the rollout implementation from the stand alone vesion to web version with easy back in 2000.
Our business relied on Cognos for both daily reporting and excutive analysis.
What do you dislike about the product?
Due to pricing, entended for large corporate, while it should hold a tailored product to server smaller busiesses with restructured pricing scheme for that category.
I would also suggest using a "tool service" to communicate data status with end users outside of the official emails.
What problems is the product solving and how is that benefiting you?
Mostly reporting for field managers and department managers.


    Brijesh J.

Data crunching and data visualization plus AI chatbot

  • September 19, 2024
  • Review provided by G2

What do you like best about the product?
Data security is tight with Cognos Analytics unlike spreadsheets where there is high risk of losing original data while working in a team. Here each team member gets a different copy such that any change made is limited to his or her edition. Add to it AI chatbot that answers all the queries (even perform mathematical computations) as the query is raised in a simple English like talking to your friend.So no need to write a single piece of SQL query/code. Finally push notification that can send notifications across devices for keeping tab on important deadlines and accomplishments while working in a team.
What do you dislike about the product?
The cloud version at times can be a bit slow.
What problems is the product solving and how is that benefiting you?
All our data are safe and can be manipulated by each stakeholder from customer to staff to admin with each one given a set of access. Al sorts of data science operations from visualzing patterns in the form of graphs to predicting can be don e without writing a single piece of code.


    Josh N.

Efficient data analytics tool

  • September 15, 2024
  • Review provided by G2

What do you like best about the product?
I chose this platform because of the quality of the tools, it has very practical functions which allow you to visualize the data efficiently, and there is not only one way to display the loaded data so there is no problem when you want to adapt the data to different ways of implementing the analysis in different areas of my work.
The loading times really surprised me, by this I mean that no matter the size of the data loaded everything will be fast when it comes to starting to configure the visual reports. I have been trying to use other platforms but in none of them I can get the same response time from when the data is loaded to the point where the graphs can be generated.
I like how I can combine several inputs from different sources to generate the reports, with this I can create more detailed reports. The provision of importing different data sources is very useful for me because it allows me to easily generate reports without any problem.
What do you dislike about the product?
It would be very useful to have a feature that shows a warning when errors are made in the creation of a report and it is not executed, this would help a lot to be able to solve the problem that the loaded database may contain more easily. It would also be nice if they added possible solutions to the problems that are generated.
At first glance, the interface lacks intuitiveness, it requires complete training even if you already have knowledge of data management in SQL to be able to implement said data to this platform, so the lack of intuitive tools made it difficult to be able to navigate within the interface and be effective for data analysis.
I had problems with certain browsers when working with this platform for the first few times, in some cases it simply did not display the virtualized elements correctly, for my solution it was only to use browsers that based on Chromium, because otherwise it will simply have errors even in displaying the drag and drop elements.
What problems is the product solving and how is that benefiting you?
IBM Cognos Analytics is quite prevalent in my work environment because the creation of reports is very specific and efficient. We generate reports on the real estate market in order to analyze the possible better property offers and to be able to make a price comparison in order to determine the best option that our clients need. My experience with this tool has been excellent since it is very robust and complete, it has many data analysis features and also AI functions that improve the way in which reports are generated. In addition, collaborating with a work team within this platform has been very simple, thus being to increase productivity.


    AMOL JAJU

Offers ad hoc analysis reports and good for operational dashboarding

  • August 30, 2024
  • Review provided by PeerSpot

What is our primary use case?

I have many use cases. Now, we are not using building a queue, but we are using Cognos Analytics for dashboarding, operational dashboarding, and all. We are using normal standard reports and tabular reports. I think I don’t know the exact version of Cognos, but we use studios to build those operation reports.

How has it helped my organization?

OBIE and Cognos, now our business users are not using much because it takes a lot of time to run. We need infrastructure. We need a lot of resources. Whatever we developed a couple of years back, that is the only thing running by the business users, by the control jobs.

We don't do major development in both the tools now. Our main development is now in Power BI and Tableau.

What is most valuable?

There used to be many valuable features, but in the last three or four years, whatever IBM is doing with enhancements, it has taken a lot of time to build and develop. 

But the best usage of Cognos is the ad hoc analysis reports. I really like that. Our customers also like that. But now the usage of Cognos and OBIE is reduced by various business users because people and business users are now more focused on analytics, slice and dice, and the dashboard, and the widgets.

For how long have I used the solution?

I have been using it for more than 15 years. 

What do I think about the scalability of the solution?

When I used to work on that project, we supported more than 2,000 users. That project is still there, but I’m not primarily supporting and working on it now.

After version 10.3 or 11.3, I stopped working because customers were switching from IBM Cognos to other tools.

How are customer service and support?

My prior experience with customer service and support was good.

Which solution did I use previously and why did I switch?

I’m a BI architect. I’m a technical architect. So, I have experience with various tools to start with Cognos, Power BI, then OBIE, Tableau.

The difference between these products lies in terms of the setup, mainly the setup, and the availability of resources. Power BI is a good tool. It is easy to set up. Then, licensing cost and infrastructure. It is available on the cloud. One of the projects we just finished is using the cloud services of Power BI.

How was the initial setup?

It was straightforward. Now I did not work on setting up the environment. I used to work a lot on the administration side. But since the last three, four years, I did not work on it. 

But I hear from various people that setting up Docker, setting up LDAP, and setting up a metadata database is time-consuming. Also, deploying under which app server, like WebSphere or Tomcat, is also a little bit time-consuming. That’s what I hear from our Cognos administration.

What about the implementation team?

We have a solid team. We have a metadata developer, a Cognos admin team, and a BI COE team who are very much experts in BI tools.

We do need some maintenance. Sometimes, those jobs did not run or took a lot of time to execute in the environment. Then, we need to contact the admin team, and they will take a look. If they think it is a database issue or a common issue, then they restart. Those things are there. 

What's my experience with pricing, setup cost, and licensing?

It is a costly product; it is comparatively expensive. It is very hard to get the resources because no one wants to work on Cognos. They want to work on multiple BI tools. So, I would rate the pricing model an eight out of ten.

It is expensive because you need infrastructure, you need a metadata database, you need Tomcat or WebSphere or WebLogic to deploy Cognos.

What other advice do I have?

Overall, I would rate it a nine out of ten. I would recommend it to other users. 

In operational reporting, the standard reporting, Cognos is the number one tool still in the market. 


    Shravan L.

User friendly BI reporting tool.

  • August 25, 2024
  • Review provided by G2

What do you like best about the product?
The support from IBM on technical issues is great.

Over the years, great improvements have been made to the user interface. equal importance has been given to the administrator console as well. for instance, logging specific patterns is now made possible within the portal rather than doing the same in the server by editing files, which was time-consuming.

As an administrator, for one decade, the installation or upgrades have hardly failed. it has been always smooth.
What do you dislike about the product?
using x11 windows has been highly discouraged due to security concerns in my org. I dont see any approved x11 clients: Xming or attachmate reflection.

use of such x11 client tools have become challenging.

most importantly, it is impossible to use x11 tools when working remote.
What problems is the product solving and how is that benefiting you?
I am mostly involved in helping my business team. so I will not be the best to comment on it.

however, The audit reporting helps a lot but it would be appreciated if the administrator tools such as cmtools or cmbrowser were provided with the product bundle or as an optional installation.


    Amir Amin

Can join data from different sources, write back to databases, generate alerts, and be customized to our preferences

  • August 20, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use IBM Cognos for various purposes in our business. We use it to generate email triggers based on alerts as a self-service BI tool where users can drag and drop for analysis and predictive analysis using the integrated IBM Watson. We also use it for presentations and business reporting.

You can customize your data according to your needs. It has all the functions and capabilities, making it easy to use. You can customize datasets at the business layer based on your preferences, which is very convenient. Compared to Power BI, IBM Cognos offers more flexibility, like joining data at the report level and applying any needed customizations. You can also set up role-level security so users only see the data they need. Additionally, you can distribute reports as needed. It's easy to integrate with other systems like Active Directory.

The tool integrates IBM Watson, which is used for predictive analysis. Simply dragging and dropping your data, IBM Watson provides trends and insights, making Cognos stronger in AI than other tools.

What is most valuable?

The tool can join data from different sources, write back to databases, generate alerts, and be customized to our preferences. It's an enterprise BI tool that's more powerful than just visualization tools like Power BI or Tableau.

What needs improvement?

I need improvements, particularly with the Framework Manager, which has an outdated user interface from older versions like IBM Cognos 10 or 8. Additionally, the Event Studio, which offered great flexibility in previous versions, is no longer available in IBM Cognos Analytics 12. These are areas that could be improved to enhance the product.

For how long have I used the solution?

I have been working with the product for eight years. 

What do I think about the stability of the solution?

I rate the solution's stability a seven out of ten. 

What do I think about the scalability of the solution?

I rate the tool's scalability a seven out of ten. 

How was the initial setup?

The tool's installation and maintenance are easy, and the setup process is quite easy—I'd rate it an eight out of ten. Deployment only takes about 30-40 minutes, involving exporting a package from development and importing it to production.

What's my experience with pricing, setup cost, and licensing?

IBM Cognos is priced reasonable. However, it is more expensive than Power BI and Tableau. 

What other advice do I have?

I rate the overall solution an eight out of ten. 


    Consulting

Data driven decision making made easy

  • August 05, 2024
  • Review provided by G2

What do you like best about the product?
1. Drag and drop visualization feature makes life easier
2. Ability to connect with multiple data sources
3. Ability to handle unstructured data
4. Quite similar to PowerBi, transitioning to IBM Cognos Analytics will be easier if you have some experience with Power Bi or Tableaeu for that matter
What do you dislike about the product?
I didn’t encounter any drawbacks till now, only thing I would say is initial setup time is little high but then again its not really a drawback if you ask me
What problems is the product solving and how is that benefiting you?
Integrating with multiple data sources and creating a data story to help leadership in data-driven decision making


    Computer Software

One tool for many stop solutions

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Now its been while i am using this tool for reporting and analysis,data visualization, and its capability of advance analysis using AI Technology and its ability to integrate with various data sources. I find it easy to use and can easily share reports and dashboards with my peers.

Ya its no doubt customer support is good and any time if face any issues, we can connect with them.
What do you dislike about the product?
To be very frank i dont encounters many issues while working with the tool, but one thing i want to highlight is performance issues while handling large dataset.
Like i encounter slowness.
What problems is the product solving and how is that benefiting you?
The tool is integrated with many different data sources and using it for generating analysis dashboard for my teams like sales teams.


    Airlines/Aviation

Neat and curated

  • May 17, 2024
  • Review provided by G2

What do you like best about the product?
Cognos analytics did good job in data visualization tools. It had a wide variety of data representation tools to get a better understanding of my project
What do you dislike about the product?
One thing I would change aboutthe product is how Ui seems to be unresponsive sometimes
What problems is the product solving and how is that benefiting you?
I helped me to get better understanding of my project