We use IBM Cognos for enterprise analytics and reporting. IBM Cognos is an easy-to-use solution that has simple drag-and-drop features.
IBM Cognos Analytics for IBM Cloud Pak for Data
IBM SoftwareReviews from AWS customer
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Provides good enterprise analytics and reporting, but the technical support’s response time could be improved
What is most valuable?
What needs improvement?
The technical support team’s response time is slow and needs to be improved.
For how long have I used the solution?
I have been using IBM Cognos for a few years.
How are customer service and support?
The solution’s technical support is not so good. I rate the solution’s technical support a six or seven out of ten.
How would you rate customer service and support?
Neutral
What other advice do I have?
The solution's basic use cases are business reporting and data analysis, and it's bundled with most of the products. All IBM products in our region should be promoted more.
Overall, I rate the solution a seven out of ten.
Along with great scalability and stability, the tool delivers the best of functionalities
What is our primary use case?
I use the product for my company's customers to provide analytics services.
What is most valuable?
The most valuable features of the solution are the ability to use the IBM Watson Applications and AR, along with its ability to generate new dashboards as needed.
What needs improvement?
Most of our company's customers want to be able to deploy IBM Cognos on a web application and use it as a desktop application, which is not possible currently. The aforementioned area can be considered for improvement in the product.
The UI of the product needs to be similar to the one offered by Power BI, which has the most market share presently.
For how long have I used the solution?
I have been using IBM Cognos for more than four years. I use the solution's latest version. My company has a partnership with IBM.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
How was the initial setup?
I rate the product's initial setup phase a nine on a scale of one to ten, where one is a difficult setup phase, and ten is an easy setup process.
The ease or difficulty experienced during the setup phase of the tool depends on the experience of the person involved in the installation process.
Most of our company's clients have confidential data, so the solution is deployed on an on-premises model.
The time taken to deploy the product varies from project to project. In the last project that I managed, the deployment process took around six months to complete.
What about the implementation team?
The deployment process of the product was taken care of by one of the in-house teams in my organization.
What was our ROI?
From an ROI perspective, I rate the product a ten out of ten since most of our company's customers feel that IBM Cognos is good for their business.
What's my experience with pricing, setup cost, and licensing?
It is an expensive product when compared to other solutions in the market. I believe that IBM Cognos delivers the best functionalities for the product's expensive nature. Most of our customers know that the product is expensive since it offers more functions and features.
I rate the product price as four or five on a scale from one to ten, where one is a low price, and ten is a high price.
I did not have the need to pay any extra charges apart from the standard licensing costs attached to the solution.
What other advice do I have?
I rate the overall tool a nine out of ten.
Versatile and resourceful analytics tool that delivers.
It is an intuitive tool
To create a Dashboard you hardly need any training.
Other times, we have had problems with performance
On the other hand, I do not see a clear privacy control (Anyone can see all the information on a Dashboard), it would be very important to be able to hide fields from different users
Certified User of Cognos for over 15 years as analyst, report developer and framework developer.
The solution provides good dashboarding, reporting, and ad hoc reporting
What is our primary use case?
We use IBM Cognos to help clients with reporting.
What is most valuable?
Dashboarding, reporting, and ad hoc reporting are the valuable features of IBM Cognos.
What needs improvement?
There are a lot of limitations with the out-of-the-box tool.
For how long have I used the solution?
I have been using IBM Cognos for many years.
How are customer service and support?
We have their premier dedicated support. I rate the solution's technical support eight and a half out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is not too bad. We have IBM support if we run into issues.
What other advice do I have?
Overall, I rate IBM Cognos an eight out of ten.
One of the good data visualization tools
IBM Cognos Analytics is a great tool for data visualization
Powerful software but lacks some features
Ability to sync with other frameworks instantly.
Colors is UI can be more except using IBM theme.
Reporting fragments in data records.
As a querying tool in to our database which is where I make use of mostbif the time.