I use the solution in my company to do some reports about the activity.
IBM Cognos Analytics for IBM Cloud Pak for Data
IBM SoftwareReviews from AWS customer
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Good but not bad
Offers ease of use but needs to improve its documentation
What is our primary use case?
What is most valuable?
The solution's most valuable feature is its ease of use, which makes it easily compatible with other tools.
What needs improvement?
The tool does not have much documentation on the internet. It is not easy to resolve issues by finding the reason for the problem on the internet. The tool needs to have more documentation on the internet.
There are many problems with the product's stability part, making it an area where improvements are required.
For how long have I used the solution?
I have been using IBM Cognos for two years. I use the solution's latest version.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution a six out of ten.
What do I think about the scalability of the solution?
I believe that my company did not configure the product very well, so we did not use the product with full capacity and its scalability features. Scalability-wise, I rate the solution a seven out of ten.
Around 50 percent of my company uses the product.
My company has no plans to increase the number of users of the solution. The product is useful mainly for people who make decisions in the organization, meaning it has limited usage in our company.
Which solution did I use previously and why did I switch?
My company has worked with Microsoft Power BI.
How was the initial setup?
The product's initial setup phase is easy, but we are using it with another tool. When we use IBM Cognos with another tool, meaning when you plug it in for the first time, it is a little bit complicated, but once you have done it, the next time, it will be okay.
For the product's deployment phase, you have to follow the setup guide to create the deployment plan. My company plugs IBM Cognos with our database, which is populated by our main tool. My company gets the data from the database or one of the other tools we use and from the vendor of IBM Cognos.
What was our ROI?
The tool's ROI part is something that can only be discussed by the managers who are responsible for using the product. I think the product is useful because my company gets many requests from our customers to upgrade or change some reports.
What's my experience with pricing, setup cost, and licensing?
My company uses IBM Cognos with another IBM product, so I think only one license is used.
What other advice do I have?
I would describe a specific scenario or project where the solution improved our company's decision-making process by giving us some organization.
My company uses the tool for reporting.
My company manages IBM Cognos with another tool. My company has seven people to manage not just IBM Cognos but also other tools. One person will be enough to manage IBM Cognos.
Honestly, IBM Cognos won't be the first choice if I have to recommend a solution to others.
If the price of IBM Cognos is not very expensive, people can buy it, but for the same price, they can have Microsoft Power BI. I think I will recommend Microsoft Power BI to others.
I rate the tool a seven out of ten.
User friendly Analytics platform for running complex tasks
Good...but it needs a improvement to stand out
2. User friendly
3. Integration and Security
2.report performance
Excellent tool in Our global reporting & Analytics
Well equipped BI tool
One of the most comprehensive and user-friendly analytics software
Another thing that I found really useful while using the software was having the dashboard feature. It allows you to monitor key performance indicators in real time while still showing the entire data at a glance. This comes handy when you need to make snap decisions or detect tendencies that require attention.
You can use the dashboard to determine where it stands based on the graph
What is our primary use case?
We’re creating reports and modelling them for managers. We use IBM Cognos to clear log reports and address performance issues. If performance issues arise, we can access the production environment, login, and check server-side capacities. If we encounter any difficulties, we can directly connect with the support team to obtain necessary information and address issues on the server side. For example, we recently encountered an issue. We generate a large number of reports. During the first week of the month, each user runs approximately 2000 reports. However, we faced network latency issues in the PAM system. After analysis, we identified the issue in the capacity configuration within the administration console. We adjust values for services during peak times based on server specifications such as CPU and number of users. These configurations are managed through the administration console. Currently, we work in the HVAC sector, handling requirements from development to production using a single instance of IBM Cognos and a single database.
What is most valuable?
We use the account statement report. When you use an account in HSBC, you receive various types of accounts, such as the stock market, fixed accounts, credit cards, and business accounts. We can create one consolidated report called CCS support, which includes all these accounts. In that statement, we are consolidating all those accounts. What we have created involves around 160 queries and approximately 110 variables. We use options such as tab, cross-tab, and various graphics, including charts and blocks.
Cognos is easy to use.
What needs improvement?
Compared to Tableau and PowerBI, the IBM interface is easier to use. However, the drag-and-drop functionality isn't as straightforward. Formatting is also more challenging in the cloud than in other applications, like Power BI. Also, if you encounter an issue, it takes more time to resolve it on the formatting side.
Some reports have performance issues because of data value. Power BI struggles with datasets exceeding one lakh records, and IBM Cognos handles datasets ten times larger without delays. Generating reports with large datasets in Cognos may take around 30-60 minutes. The final output is delivered in Excel format.
For how long have I used the solution?
I have been using IBM Cognos for two years. We are using V11.1.7 of the solution.
What do I think about the stability of the solution?
The product’s stability is good.
What do I think about the scalability of the solution?
You can manage functionality.
How are customer service and support?
Technical support is good.
Which solution did I use previously and why did I switch?
I have used Power BI and Tableau.
How was the initial setup?
The initial setup is easy and takes four to six months to complete.
What's my experience with pricing, setup cost, and licensing?
The product is expensive.
What other advice do I have?
You can use the dashboard to determine where it stands based on the graph. The amount is included in the dashboard. We use data from the United States, the UK, Germany, and Japan. The data is stored in our CCS report. Based on the ID, we can retrieve specific data within that report. Certain portions of the data will display information for only one particular country. This restriction confines the data within the report. We are implementing security measures to ensure data integrity.
Some users access IBM Cognos directly for their businesses, while others log in to the Cognos console portal. These users interact with the actual JavaScript within the portal. This process may require additional time for adjustments, including those related to the DKA component.
If you have the budget, you can opt for Cognos; otherwise, you can opt for Power BI.
Overall, I rate the solution a nine out of ten.
Offers good reporting features and is easy to install
What is our primary use case?
I use the solution in my company for standard reports, audit reports, and dashboards. The tool helps develop good dashboards for management.
What needs improvement?
The new features in the tool are good. The tool needs to improve the connectivity since I see that, at times, there is a need to increase the memory in the database. The SMTP part of the tool is connected to the Cognos Analytics content store, so whenever there are a lot of reports running, .mdp files will be full and sometimes fail. People need to be able to free some space, and I believe that this needs to be checked by IBM before sending out a notification to its users.
For how long have I used the solution?
I have been using IBM Cognos for five years.
What do I think about the stability of the solution?
The tool's stability is good. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
The tool's scalability is good. Scalability-wise, I rate the solution a nine out of ten.
How are customer service and support?
I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
For the setup phase, my company uses SQL Server. The tools' setup phase is easy.
What's my experience with pricing, setup cost, and licensing?
The licensing costs are a little bit higher for IBM Cognos. I don't think there is any additional cost apart from the licensing charges.
What other advice do I have?
When it comes to decision-making, the product is very useful and used in many departments since a lot of people prefer the reports to be generated by IBM Cognos. It is mainly useful for management meetings since it allows one to see KPIs, which helps the management-level people in a company to make decisions.
Speaking about the tool's valuable features for analytics needs, compared to the previous versions of the tool, I believe that the new version of the solution has introduced auto-generated facilities, like drag and drop, which is very useful for business users to develop reports easily. In the past, packages were deployed using a framework manager, but now, with the new functionalities, you can directly upload CSV files to deal with areas concerning the sales team or validation of payments. The sales team can directly import the payment validation files. The product helps sales teams since it allows users to directly upload and see the results in reports without the help of any technical people.
I am very satisfied with the product's reporting capabilities. The use of Excel format before sending emails to users is very helpful, especially for those who are in different countries, like Australia or the USA. The sunburst part associated with reports is very helpful for many.
The scorecard widgets in the tool are mainly useful for the KPI part. It helps to keep a tab on the monthly achievements. It helps users to look at how much they have achieved in their company and the actual number of units booked or sold by their organization.
A minimum of two people are required to maintain the product.
With the new version of the tools having many additional integrations and connectivities, I can see technologies like Snowflake and Salesforce integrated with IBM Cognos. The tool's integration capabilities will be helpful in the future.
I recommend the product to those who plan to use it, especially for handling the reporting part. The product's security features are also very good compared to the other tools in the market.
I rate the tool a nine out of ten.