Arkose Labs Bot Manager
Arkose LabsReviews from AWS customer
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Excellent, user friendly option for bot prevention
What do you like best about the product?
The best thing about Arkose is the simple and friendly user experience it presents to the genuine users who may get categorized as potential fraud. I have not seen a better, "fun" experience in any of the other CAPTCHA options.
What do you dislike about the product?
The dashboards and reporting offered by Arkose Labs still leave a lot to be desired. It is not very easy to guage a simple funnel of clicked, passed, failed, and the categorization of each item based on IP country or type of threat. Whereas even a simple downloadable file would help demonstrate the impact of Arkose, what we have is a rather confusing graphic.
What problems is the product solving and how is that benefiting you?
Reduction in fraudulent card applications
Helps protect us from mobile device fraud and automated onboarding of users by bots
What do you like best about the product?
Its easy to integrate and does a great job of identifying valid user logins and creates tough challenges to the user when it detects fraud signals.
What do you dislike about the product?
None I can think of. At times its sensitive which is common with all fraud tools.
What problems is the product solving and how is that benefiting you?
We were solving for device fraud and bot user onboarding.
Great partner to work with!
What do you like best about the product?
Ease of implementation and the personalized level of support.
What do you dislike about the product?
I can update this review as our relationship matures - early stages have been great so far.
What problems is the product solving and how is that benefiting you?
Bot detection, ATO
Ingenious yet simple
What do you like best about the product?
Arkose has managed to disrupt a field that has been seriously under served. Fraudsters have access to the same sophisticated tools as large companies, and they have time to crack the static roadblocks that were being thrown at them. "friction" becomes fun to the genuine customer in the gamified challenges presented, but a nightmare to machines.
Also love their really unique style of customer engagement, non-invasive sales style and amazing account management team. From the outside it feels like a really flat org structure where the whole team know each other and the leadership team actively participate in client meetings.
Also love their really unique style of customer engagement, non-invasive sales style and amazing account management team. From the outside it feels like a really flat org structure where the whole team know each other and the leadership team actively participate in client meetings.
What do you dislike about the product?
I don't really have any to note. Would love to see an expanded offering.
What problems is the product solving and how is that benefiting you?
Fraudsters using programmatic strategies to crack accounts are no match for the dynamic challenges Arkose throw at them. It reduces a highly skilled and scaled fraud shop to manual efforts.
Solid product built by a great team!
What do you like best about the product?
We evaluated their product for our fraud prevention needs and it reduced our signup fraud rate significantly. Also, enjoyed engaging with the team as they deeply listen to the customer needs and try their best to come up with a proposed solution.
What do you dislike about the product?
I don't have any complaints so far and I like how they don't keep pestering you:)
What problems is the product solving and how is that benefiting you?
Ghost account creation during signup flow.
An highly recommended supplier
What do you like best about the product?
Arkose provides a top class product and a remarkable portfolio of services around that. I really love their customer support and their attitude to be customer oriented.
What do you dislike about the product?
Nothing honestly, they have a relative young product compared to the most famous ones, where there is room to improve.
What problems is the product solving and how is that benefiting you?
Arkose is providing a very helpful and effective boost to our business in terms of protection against Account Take Over and not only.
Great Solution & Partnership
What do you like best about the product?
Effective yet simple and intuitive UX complimented by a super responsive team commited to ensuring success.
What do you dislike about the product?
I don't have any dislikes to mention at this time
What problems is the product solving and how is that benefiting you?
We're partnering with Arkose Labs to identify/reduce BOTs and nefarious users.
Review of Arkose CAPTCHA product and service
What do you like best about the product?
Effectiveness of product and support of Arkose team
What do you dislike about the product?
Would like more features in dashboard to drill down into individual sessions
What problems is the product solving and how is that benefiting you?
reduction in attempted and realized hacked accounts
Recommendations to others considering the product:
Great company and support - highly recommend - integration with Arkose has had a very positive effect on our account security
Excellent Cross Platform Partner
What do you like best about the product?
Strong cross platform capabilities, and exceptional support. We had awesome results and did not see any negative impact after extensive AB testing. The reporting they provide is very helpful, and always expanding. The product is solid with no delays (even with millions of users a day), no bugs or issues that we have ever experienced, making my life a lot easier. The on boarding was seamless, and they were there for us through all the testing and any technical questions we had. My engineering lead can get responses in minutes if any questions come up on their slack. Overall probably my favorite partner simply because the product performs exactly as expected with no issues or down time. Its also nice that they are always working on expanding their capabilities so i know they are on top of new trends.
What do you dislike about the product?
So far every thing has been awesome so no issues.
What problems is the product solving and how is that benefiting you?
Preventing bots and reg. farms from registering on our platforms. We have definitely seen a decrease in farms, and bot reg. are gone. If we see any new issues come up we are able to customize our response to the problem quickly.
Recommendations to others considering the product:
If your looking for a headache free solution and partner I would highly recommend them. Technically always on top of their game , and deliver on their promises.
These guys are great to work with, and they have seen it all.
What do you like best about the product?
They are very willing to work with you if you have unique requirements.
What do you dislike about the product?
Honestly, I've had a great working relationship with them. There isn't anything I dislike.
What problems is the product solving and how is that benefiting you?
We are able to easily recognize bots and block automated attacks.
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