Arkose Labs Bot Manager
Arkose LabsReviews from AWS customer
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Project manager
What do you like best about the product?
Arkose labs is a cutting-edge technology paired with excellent client-specific solutions that meet the needs and beyond.
What do you dislike about the product?
We are working to strengthen our communication with Arkose to improve our technology together.
What problems is the product solving and how is that benefiting you?
We are working to improve fraud farm identification faster and better by creating better data exchange models.
Very helpful in preventing bots, credential stuffing and account hijacks
What do you like best about the product?
Good Product. Responsive and prompt support.
What do you dislike about the product?
Nothing specific i really dislike.......
What problems is the product solving and how is that benefiting you?
Preventing bots, credential stuffing and account hijacks
Arkose Labs helps deliver better intelligence on attackers
What do you like best about the product?
Arkose Labs provided an easy mechanism to integrate with their solution and were very helpful with our rollout. They were able to make quick changes to their infrastructure when we requested it to speed up our implementation and provide us real-time logging to help deliver better device and attacker intelligence. We have been able to use Arkose Labs to prevent credential testing as well as spam account creations.
What do you dislike about the product?
There is still a bit of latency when it comes to doing synchronous events, which needs to be improved. It is also a pricy solution, and it is hard to quickly establish the ROI for this unless the right humans are involved in the process, which might make it hard for companies that are smaller to procure this solution.
What problems is the product solving and how is that benefiting you?
* Device Intelligence for Accounts Takeovers
* Captcha Protection against automated credential testing
* Captcha Protection against automated account creation
* ATO prevention
* Captcha Protection against automated credential testing
* Captcha Protection against automated account creation
* ATO prevention
Security IT leader
What do you like best about the product?
Arkos is a very robost captcha that is virtually impossible for a bot to beat. That on top of data retuned makes this product ideal to protect your web assets.
What do you dislike about the product?
Took is a while to get through security governance. Arkos was able to work with our GIS to complete our standards
What problems is the product solving and how is that benefiting you?
Helped protect our web site from harvesting.
Powerful tool and partner to extend your risk controls
What do you like best about the product?
The combination of their account management, product and SOC teams with the solution capabilities is a highly effective solution to mix into your risk controls. Their focus on customer engagement and satisfaction is high-bar setting among vendors we use. Truly a customer-focused team in both accessibility and genuine action to make sure their solution is highly utilized and effective.
For the vendor options in their space, I consider Arkose the top choice for the reasons above and their commitment to evolving their product and customer service to the always fast-moving risk control space.
For the vendor options in their space, I consider Arkose the top choice for the reasons above and their commitment to evolving their product and customer service to the always fast-moving risk control space.
What do you dislike about the product?
Depending on the rules configured, some require more frequent data provider updates to remain 100% effective. Also, the dashboard is capable, but it could provide more self-service analysis features. Both items they already plan to address in their near-term roadmap.
What problems is the product solving and how is that benefiting you?
Primarily outer-fence, Geo-IP-based session screening of user origins. We have been able to effectively block and significantly deter user traffic from questionable origins based on our particular set of custom rules combined with the Arkose global rule set. Looking forward to deepening our integration with Arkose to fully utilize all the capabilities of their platform.
Great solution for ATO prevention
What do you like best about the product?
Users are challenged based on a machine learning model and which optimizes did fraud prevention and reduces friction.
What do you dislike about the product?
It requires front end integration. In some cases the apis are called directly and Arkose requires front end integration.
What problems is the product solving and how is that benefiting you?
Bot reduction and Fraud prevention.
Recommendations to others considering the product:
We tried and testing multiple solutions and Arksoe is the best in the market.
Arkose Labs Review
What do you like best about the product?
The puzzles presented in the event of suspicion are more humanly easier to read. Arkose provides a comprehensive console to monitor activity on integrated sites. The monitors are highly visual, with quick views of issues as they are detected. Support is great and highly responsive/knowledgeable.
What do you dislike about the product?
It can be challenging to read the results of the monitors if more detailed view is required. Usually, this involves reaching out to Arkose support for assistance (which isn't difficult).
What problems is the product solving and how is that benefiting you?
We replaced the current Bot protections for login with Arkose Labs. The benefits are decreased customer complaints, more clear challenges in the event of suspicion, and greater event manageability through the console.
Recommendations to others considering the product:
Become familiar with the information provided in the console. Arkose provides a comprehensive console to monitor activity on integrated sites. The monitors are highly visual, with quick views of issues as they are detected.
Modern, effective anti-automation protection
What do you like best about the product?
Novel tech-forward approach to reducing bot attacks with fewer false positives than re-CAPTCHA
What do you dislike about the product?
Latency for the solution has occasionally been an issue, though there have been significant improvements recently.
What problems is the product solving and how is that benefiting you?
Blocking automated bot attacks, reducing ATO and brute force attacks.
Great experience, fire and forget.
What do you like best about the product?
Arkose plays an essential role in enabling our teams to focus on defending our customers. They have consistently improved over time across the offerings and reliability. Their support has been great, including helping us understand an issue we saw on our side clearer—great partner, looking forward to the future.
What do you dislike about the product?
I enjoy seeing continued investments in monitoring and reporting to help us understand and make better and deeper decisions in near real-time.
What problems is the product solving and how is that benefiting you?
Customer account protection, being able to focus on other problems knowing your partners have your back is a blessing.
They are there when you need them the most
What do you like best about the product?
Arkose plays an essential role in protecting Dropbox against attacks but, more importantly, plays a critical part in our customer experience. The service is reliable and scalable and has significant improved its latency. What I respect the most about our partnership is that they are there to troubleshoot with you when you need them. They worked with us closely to address an error that we initially thought was related to Arkose but ended up being on our side. It is easy to provide a good experience when things go well, but what makes a difference is being there when things go south. Arkose didn't drop the ball, and thanks to that, we provide a much better experience now. I hope they maintain this quality as they grow.
What do you dislike about the product?
I think Arkose still needs to improve monitoring in a more advanced way than their availability dashboard. For instance, I am looking forward to an API endpoint that provides real-time monitoring and the capability to configure your alerts.
What problems is the product solving and how is that benefiting you?
They play an essential role in preventing large-scale bot and account takeover attacks. They have been able to scale to our needs and stop the majority of attacks against us.
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