The main use case of Arkose was for fraud prevention. But we also used secure connections between servers using keys. Arkose provides secret and private keys. When we hit a request, we pass those keys, and they verify the request. We send a blob to our server for a secure connection. That's how we implemented it.
Arkose Labs Bot Manager
Arkose LabsReviews from AWS customer
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Services Provides by Arkose Labs
What do you like best about the product?
what i like more about this software helps us to protect our data from different and dangerous types of attacks it prevents phishing attacks which is one of the most common attacks which has to face by every organization once in a while and this is solved by Arkose labs their AI powered platform minimize the risk factor to the organization, also it is very ease to implement and if we get some problem their customer support also very responsive at the same time
What do you dislike about the product?
Nothing specific, but it could be more cost-efficient for a small company
What problems is the product solving and how is that benefiting you?
it really helps to detect phishing attacks in our organization as a finance base company our organizations has a very high level of risk while sending any data to anyone or if by mistake any person organization click on something which they should not that increase the security threats with this we are able to minimize those threats in our organization
Bot Mitigation and Fraud Prevention Platform
What do you like best about the product?
Arkose Labs delivers a comprehensive and highly effective approach to preventing automated attacks and fraud on digital platforms. Its adaptive challenge-response mechanism is particularly impressive, evolving in real-time to stay ahead of malicious actors. The solution integrates well with existing authentication systems and provides detailed reporting dashboards that help security teams quickly identify attack patterns. I also appreciate their proactive customer support, which feels like an extension of our internal team.
What do you dislike about the product?
While the platform is powerful, some of the more advanced configuration options could benefit from better documentation and clearer in-product guidance. The initial setup, especially for custom rule definitions and API integration, was somewhat time-consuming. Additionally, while the visual challenges are user-friendly, occasional false positives with legitimate users could be reduced further, especially for mobile traffic. A more transparent pricing model would also be helpful for planning scalability.
What problems is the product solving and how is that benefiting you?
Arkose Labs is helping us combat a rising number of sophisticated automated bot attacks and fraudulent activities on our digital properties. It effectively stops credential stuffing, fake account creation, and abuse of promotional offers. The adaptive challenge system not only deters malicious actors but also ensures legitimate users can access our services without frustration. As a result, we’ve seen a measurable reduction in fraud losses and a significant improvement in platform integrity.
The best software and security solutions
What do you like best about the product?
The best thing I like about Arkose Labs is they are the leading software and solution providers with cutting-edge technology and partnered with leading software solutions. As part of security industry, I must say that it is the best cyber defense system with software that are best and leading in the market.
What do you dislike about the product?
There is nothing we dislike about Arkose Labs. They are best.
What problems is the product solving and how is that benefiting you?
Arkose labs provide Defense-in-depth cyber threat detection while addressing the most advanced attacks oriented with adaptive responses with cutting-edge technology that stop bots, sabotage attackers’ ROI and optimize your good users’ experience.
Effective and User-Friendly Bot Protection
What do you like best about the product?
I used Arkose Labs as part of a recent project, and it really helped in reducing spam and bot traffic on our platform. What stood out to me was how user-friendly their challenges were—much better than traditional CAPTCHAs. Integration was smooth, and I didn’t face any major technical issues. I also liked the detailed traffic insights and analytics they provided, which gave a clearer picture of suspicious activity. Overall, it made our platform more secure without annoying genuine users. I would definitely consider using Arkose Labs again in future projects where fraud prevention is important.
What do you dislike about the product?
The setup process was slightly complex and could benefit from more beginner-friendly guidance.
What problems is the product solving and how is that benefiting you?
Arkose Labs solves the problem of bot attacks, fake account creation, and online fraud by using advanced, user-friendly challenge-response tests. This has helped me ensure only genuine users access our platform, reducing spam, improving security, and maintaining a smooth user experience.
Provide different types of challenges to secure way to communicate tokens and good for multi-platform or device-supported application
What is our primary use case?
What is most valuable?
I like that they provide different types of challenges, which we implemented locally and with an HTML file for the web browser team. They also provide a secure way to communicate tokens before sending them to our web service. We send details in our request to the Arkose endpoint URL.
I also like that they challenge crawling in CAPTCHA for mobile. This is good compared to the traditional way because most applications do not use Arkose. It's good when you have a multi-platform or device-supported application. But maybe I'm wrong; this is just my opinion.
What needs improvement?
Arkose need to provide something for testing. Maybe some test accounts or testing features. For example, I need to check our Arkose token fully, but sometimes it doesn't appear. Even if we are setting it in our web browser, our code is unable to use it. They should improve the testing properties in their SDK or library. It's not coming consistently, even though they say they are always passing it. Maybe Arkose can update that.
For how long have I used the solution?
In my last project, I used Arkose for around two months. We implemented it in our applications before sign-in and sign-up due to security concerns. Similar to how we use CAPTCHA in web browsers, we use it in our mobile application.
What do I think about the scalability of the solution?
In the last project, most people used it. We used it for Android, iOS, and the web browser, and the development team used it for development-related things.
So, there were around over a hundred users.
Which solution did I use previously and why did I switch?
The company decided to use Arkose rather than something else for security reasons. We don't want unwanted requests from bots or other malicious actors. It's a multi-user, multi-platform application.
If too many users ping the same URL using Forcemail or something similar, the server will be down. We wanted an extra layer of security, so we used Arkose.
How was the initial setup?
It's not hard to implement. It's easy.
What about the implementation team?
Another developer handled the backend, so I never looked into that. But I interacted with it once regarding security. When we updated a new release with new keys, we weren't securely passing the blob-related data. We connected with DevOps to fix that.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on how many users you have.
What other advice do I have?
I would recommend to use it if someone is interested in using Arkose for the first time. You provide authentication when a user types their username and password on your website or mobile app. But, you also provide an extra layer of security with Arkose by using an extra token. We can use it on websites, at least.
For mobile, people use authentication with Google or phone numbers. It's authenticated by OTP. Google and Apple already provide default sign-ins, so there's no need for Arkose on mobile unless you use custom email IDs and passwords without SSO. You can use it on websites to create custom fields for registration and login.
The documentation is also good. Maybe there is room for improvement on the backend side. But for usability and implementation, it would be a ten. I didn't face any issues when I implemented it in our applications.
Amazing tool for fighting fraud
What do you like best about the product?
Arkose has excellent technology with proprietary rules and practices that detect and remediate fraud. Perhaps as important, they are implemented as a Managed Security Service Provider (MSSP) with a Security Operations Center, which makes them a true partner in addressing fraud.
What do you dislike about the product?
Not sure I have a downside, the overall solution is working well.
What problems is the product solving and how is that benefiting you?
The primary initial reason for engaging Arkose is to fight SMS pumping attacks.
Brilliant product and great partners
What do you like best about the product?
Arkose has a fantastic solution that ends all bulk attacks against your system, manual or automated. Their managed service provides peace of mind and effective management on top of their incredible technology.
What do you dislike about the product?
Not much to dislike, to be honest. We like the team, the product, and the service. I'd always love to have it cheaper, but it's not a grudge purchase by any means.
What problems is the product solving and how is that benefiting you?
Completely stopping all automated and mass manual sign-up and sign-in attacks on our product.
Arkose Labs: The Ultimate Fraud Detection and Mitigation Solution
What do you like best about the product?
Their ability to automatically detect volumetric attacks, combined with a wide range of adaptive puzzles, ensures an optimal user experience while maintaining robust security. The platform's customization options and detailed feedback provide invaluable insights, enabling continuous improvement and keeping the system ahead of emerging threats.
What do you dislike about the product?
I'd love more of the slow and low attacks to be more proactively detected and mitigated. The feedback loop can sometimes be tedious to get right. That said, it's still a world better than vendors where no feedback loop is even possible. Their SOC makes Arkose the clear market leader.
What problems is the product solving and how is that benefiting you?
By integrating their solution into our sign-in, sign-up, and account recovery processes, we have successfully achieved the following:
Sign-in flow protection: Arkose Labs effectively detects and mitigates list validation attacks, preventing bad actors from testing millions of username and password combinations. This has significantly reduced the risk of account takeover (ATO) and improved overall security.
Sign-up flow security: Arkose's advanced detection capabilities have allowed us to identify and block bad actors attempting to create bad actor accounts (BAA) at scale. This has not only enhanced our platform's integrity but also minimized the potential for future abuse.
Account recovery cost control: By using Arkose Labs to identify and thwart malicious attempts to exploit our account recovery process, we have effectively reduced unnecessary SMS spend. This has resulted in significant cost savings without compromising the user experience for legitimate account holders.
Sign-in flow protection: Arkose Labs effectively detects and mitigates list validation attacks, preventing bad actors from testing millions of username and password combinations. This has significantly reduced the risk of account takeover (ATO) and improved overall security.
Sign-up flow security: Arkose's advanced detection capabilities have allowed us to identify and block bad actors attempting to create bad actor accounts (BAA) at scale. This has not only enhanced our platform's integrity but also minimized the potential for future abuse.
Account recovery cost control: By using Arkose Labs to identify and thwart malicious attempts to exploit our account recovery process, we have effectively reduced unnecessary SMS spend. This has resulted in significant cost savings without compromising the user experience for legitimate account holders.
Quality bot filtering CAPTCHA
What do you like best about the product?
Customer support is responsive and thorough. It helps to have a vendor that cares about you.
What do you dislike about the product?
Device intelligence could be more thorough/accurate.
What problems is the product solving and how is that benefiting you?
Our company is a magnet for fraud. Arkose helps by filtering bots at the browser level, while at the same time providing intelligence we can action if a bad actor gets through.
Great customer service and cutting edge product
What do you like best about the product?
Friendly customer service, very responsive to all requests.
What do you dislike about the product?
Initiative to adapt offering based on customer's traffic flows
What problems is the product solving and how is that benefiting you?
Arkose challenges bad traffic to reduce the fraudulent activity on our site.
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