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AssemblyAI

AssemblyAI | 1

Reviews from AWS Marketplace

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External reviews

53 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

I use The API für speaker recognition

  • April 07, 2025
  • Review provided by G2

What do you like best about the product?
easy to use API implementation and integration
EU Endpoint
many funktionallity
What do you dislike about the product?
the response to my questions to the customer support took to long
What problems is the product solving and how is that benefiting you?
wir haben telefongesprächsaufzeichnungen und brachen datraus den text mit zuordnung von sprechern


    Market Research

High quality and Multilingual.

  • April 07, 2025
  • Review verified by G2

What do you like best about the product?
I like the fact that it works in multiple languages, and then you can use speech dialization, and that it's pretty easy to set up in Python. on, I think, basically, the comprehensiveness combined with the simplicity of that API makes it a really great tool.
What do you dislike about the product?
I think it's more that the tool is so simple that on the back end, There's a lot of things that you have to do as a user, perhaps, to get it exactly how how you want it. I think it would be good if there was more testing in the playground so that it didn't costs loads of money to better understand how to format things or to get things in a way that you most like how to use them.
What problems is the product solving and how is that benefiting you?
I primarily use it for transcribing interviews and focus groups and things like that. and it's been super helpful to basically be able to add that to a pipeline of analysis.


    Sandeep K.

Excellent speech to text service

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
It is easy to use. Moreover provided great documentation. I personally like the pay as you go feature instead of fixed monthly subscription.
What do you dislike about the product?
In some cases it is not much accurate with some accents.
What problems is the product solving and how is that benefiting you?
It helped us to generate transcripts of our documentation videos . So we can easily find keywords and understand concepts.


    Financial Services

AssemblyAI does exactly what we need it to

  • November 25, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use API, handles the volume we need, and provides great accuracy. Our system was rapid to get started and we have had great support.
What do you dislike about the product?
Any trouble or issues we had during configuration were quickly handled by support. Nothing to dislike.
What problems is the product solving and how is that benefiting you?
We use AssemblyAI to convert our contact center conversations to text for AI processing.


    Danilo C.

Good quality and speed with a high price.

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
Most of the transcriptions performed achieve good results, but we face challenges with lower-quality audio (which is common in Brazil). The pricing charged in dollars is hindering progress (as we operate in Brazil).
What do you dislike about the product?
Challenges with low-quality audio (common in Brazil) and pricing in dollars.
What problems is the product solving and how is that benefiting you?
Identifying business opportunities in calls between companies and their customers.


    Craig W.

Easy to Integrate, Phenomonal Results!

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
AssemblyAI has been a phenomenal partner to work with and their experienced team made implementation a smoothe process. Our clients give high praise to the accuracy and consistency offered by AssemblyAI's Speech to Text API.
What do you dislike about the product?
We've yet to experience any issues that couldn't be managed by adjusting our prompts. AI naturally likes to make assumptions when interpreting transcriptions, but we noticed AssemblyAI's API does a great job with it's initial response. A tweak here and there to our prompts was all it needed to improve accuracy.
What problems is the product solving and how is that benefiting you?
AssemblyAI - Speech to Text API is used to transcribe and summarize telehealth sessions.


    Phil M.

A detailed and well-supported speech-to-text service for our company!

  • November 21, 2024
  • Review verified by G2

What do you like best about the product?
Since our company is light on the dev side of things, we needed to have a UI-based capability to use AssemblyAI, and they did not disappoint with their Make.com integration. This was very easy to implement, well-documented, and when we did have questions, the AssemblyAI customer support team was ready and able to help! We use this daily for call transcription and summarization.
What do you dislike about the product?
I don't have anything negative to say about it!
What problems is the product solving and how is that benefiting you?
We use it for Call Transcription & Call Summarization, and we extract key pieces of information in order to pass into our CRM so that our Sales & Customer Service teams can have much more data at their fingertips.


    Computer Software

Excelente producto, muy fácil de integrar y bastante preciso en español.

  • November 20, 2024
  • Review verified by G2

What do you like best about the product?
Que tienen buena documentación y fácil integración.
What do you dislike about the product?
Sus ejecutivos de venta manejan poca info sobre como opera el servicio a alto nivel.
What problems is the product solving and how is that benefiting you?
No se entiende la traducción de esta pregunta.


    Computer Software

Good company. Totally on it!

  • November 19, 2024
  • Review provided by G2

What do you like best about the product?
Gret accuracy and they seem to be constantly upgrading and improving.
What do you dislike about the product?
Nothing yet! Do I have to say something, ha!
What problems is the product solving and how is that benefiting you?
Transcription


    Verified User in Computer Software

Accurate and consistent ASR

  • August 13, 2024
  • Review verified by G2

What do you like best about the product?
AssemblyAI produces reliable ASR results at a great price.
What do you dislike about the product?
Most of the time, AssemblyAI provides an API with excellent uptime and few errors. There are occasional bugs that crop up, and it can take a while to get a bug or edge case resolved.
What problems is the product solving and how is that benefiting you?
We record and analyze phone calls. We capture the raw audio and need that audio transcribed into text. AssemblyAI is able to do that ASR more accurately and at a better price than anyone else on the market.