What do you like best about the product?

I am a college professor and used the AssemblyAI speech-to-text API for a qualitative research project. I had hundreds of interviews in a non-English language that needed to be transcribed. AssemblyAI solved my problem fairly easily. It cost me a lot less than what I anticipated. The transcriptions were very accurate and included the special characters in that language.
There are plenty of videos and sources for those who are new to AssemblyAI.
I could not be happier.

What do you dislike about the product?

I did not have anything specific that I disliked about AssemblyAI.

What problems is the product solving and how is that benefiting you?

AssemblyAI transcribes audio files fairly easily. As a researcher that uses interviews as data, it makes my job a lot easier.