We use Red Hat Enterprise Linux (RHEL) to run our web servers and application servers, and in some cases database servers. It is our primary operating system, and the majority of our servers run Unix, especially Linux.
Red Hat Enterprise Linux for SAP with HA and Update Services
Red Hat | 8.10 20250710-1792Linux/Unix, Red Hat Enterprise Linux 8.10 - 64-bit Amazon Machine Image (AMI)
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Ensures security compliance and enables elastic growth with seamless scalability
What is our primary use case?
How has it helped my organization?
The virtualization in Red Hat Enterprise Linux (RHEL) benefits my company as the web servers and application servers allow us to grow and be elastic about our loads and costs.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve everything, from security compliance to running the core infrastructure of the company.
My favorite feature of Red Hat Enterprise Linux (RHEL) is the virtualization.
I have been involved in Red Hat Enterprise Linux (RHEL) upgrades and migrations. We upgraded from version seven to nine recently, first from seven to eight, then to nine. Security requirements were a consideration when we were choosing Red Hat Enterprise Linux (RHEL) in the cloud.
The reason security was a consideration is that primarily we're dealing with the container section of Linux shops. The core of the OS cannot be touched or hacked, especially when it comes to financial transactions. When dealing with financial transactions, we need to keep certain aspects more secure, such as PCI compliance.
My team works directly with kernel patching on a monthly basis, and it's excellent; we always get the fixes for any vulnerabilities, which we have to keep up with based on the financial transactions. We need to keep up with the security patches.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risks. While I don't have a specific number, Red Hat Enterprise Linux (RHEL) has definitely helped in being more stable than other operating systems. When we had other operating systems, we experienced a lot of general panic with infrastructures such as older HP-UX. Red Hat Enterprise Linux (RHEL) is definitely more stable than that.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by making it lighter. By making it lighter, there should be versions for specific cases, for customers or images.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since 2003.
What do I think about the stability of the solution?
My experience with Red Hat Enterprise Linux (RHEL) in terms of stability and reliability is excellent.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales with the growing needs of my company excellently, and that is one of the reasons we use it. We scale on a day-to-day basis using the virtualization, which allows us to add resources if we have a new client tomorrow.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy as we have some legacy systems that we maintain both on-premise and elsewhere. We offer services that are not for the area where we work, which allows us to offer a better response to our clients that are further away, using Azure and different regions for them, so our Red Hat Enterprise server is closer to them instead of having it here.
How are customer service and support?
Every time we have to work on a case with customer service and technical support, the response is fast. Usually, I send the information, and they have something for me within hours, sometimes even minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have considered other solutions while using Red Hat Enterprise Linux (RHEL). We have different kinds of operating systems for different clients or solutions, and while we still prefer Red Hat Enterprise Linux (RHEL), our goal is to standardize between AIX and IBM.
We use Windows, which is challenging. We have AIX, which we run within the IBM Z environment. AIX is good, however, the hardware is not optimal, and there's a license for the hardware that is especially used for databases such as Oracle, where you need to license a whole mainframe just to run it.
What was our ROI?
From a technical point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is interoperability and the ability to automate a lot of the processes, from scratch to day-to-day basis.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL) has been a journey. Licensing for on-premise was different; you have your license for the hardware you're using. When doing it for the cloud, it's more of a subscription-based system. It's been variable with different pricing; we still prefer the older way.
What other advice do I have?
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten.
Which deployment model are you using for this solution?
Streamlined server management fosters smooth operations
What is our primary use case?
We run all of our servers on Red Hat Enterprise Linux (RHEL), specifically RHEL 8, and that's the production OS for all the servers in our farm.
What is most valuable?
The features of Red Hat Enterprise Linux (RHEL) streamline many things for us. Everything feels streamlined, smooth to use, and easy to operate, making it almost invisible without stressing about issues on the OS level. As essentially a sysadmin level engineer, I really appreciate the package manager. It's simple and easy to use, being the most straightforward part of using Red Hat Enterprise Linux.
What needs improvement?
I don't know how Red Hat Enterprise Linux (RHEL) can be improved. As a sysadmin level worker, everything I need to do, RHEL has been able to perform for me. I don't have a specific use case where I wish I had additional features, so I can't provide feedback on that. I'm not sure about how Red Hat Enterprise Linux (RHEL) could maximize or enhance any features. I don't really know anything Red Hat specific that's positive or negative that I can speak on. I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues.
For how long have I used the solution?
I've been using Red Hat Enterprise Linux (RHEL) for around three to four years now.
What do I think about the stability of the solution?
There have been no issues with Red Hat Enterprise Linux (RHEL) stability and reliability. We haven't experienced any OS level reliability issues.
What do I think about the scalability of the solution?
The scalability of Red Hat Enterprise Linux (RHEL) has been excellent. Our recent hurdle was getting off of CentOS, but the scalability hasn't been an issue for us. It's been smooth sailing, just requiring the bulk work of migrating thousands of servers.
How are customer service and support?
I haven't engaged with customer support at Red Hat for any help.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not consider another solution before choosing Red Hat Enterprise Linux (RHEL).
How was the initial setup?
I'm not entirely sure at the moment about Red Hat Enterprise Linux (RHEL) upgrade or migration plans for what's ahead of us. We're just looking into the short term right now.
What about the implementation team?
Once our team got comfortable with Red Hat Enterprise Linux (RHEL), we purchased Red Hat Learning on the side. After our team was trained on Red Hat through the Red Hat Learning subscription, the combined learning experience provided by Red Hat delivered many technical skills needed to be a comfortable sysadmin.
What other advice do I have?
Everything has been running smoothly with Red Hat Enterprise Linux (RHEL). I don't have any previous criticisms that RHEL specifically has solved in our use case. I'm not well-versed in Red Hat Enterprise Linux (RHEL) built-in security features, so I can't comment on that aspect. I can't say if it has helped to mitigate downtime or lower risks specifically. Everything's so smooth with Red Hat Enterprise Linux (RHEL) that it's not something we really think about. We worry about other things rather than the OS level. I rate Red Hat Enterprise Linux (RHEL) 10 out of 10. I have not purchased Red Hat Enterprise Linux (RHEL) on the AWS marketplace.
Which deployment model are you using for this solution?
Efficiently manage data growth with seamless partition and storage expansion
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) involve running a lot of applications that run on Linux, as my company is more Linux-based than Windows, so we prefer Linux over Windows.
What is most valuable?
The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the logical volume feature as it's so easy to increase partitions and disk space. This logical volume feature benefits my company as sometimes we have a client whose data storage needs are unknown at the outset, allowing us to start small. As things increase, we can easily increase it without taking the server down, and we can do it seamlessly while the server is online.
One of the pain points that Red Hat Enterprise Linux (RHEL) helps me solve is security, as RHEL is more secure than Windows. I have migrated from RHEL 6 to RHEL 7 to RHEL 8 to RHEL 9, however, it's just been a manual install; while Red Hat has a tool to use for migrations, I've never used that and have just reloaded to the new version. The upgrade wasn't bad at all; it was actually a smooth upgrade.
When it comes to managing my Red Hat Enterprise Linux systems for provisioning and patching, I use Ansible Tower, and I'm very satisfied with that. It allows me to schedule jobs and go to sleep while looking at the email in the morning. That's a very effective and efficient product for me.
My upgrade or migration plans to stay current involve starting eventually, especially since I work in the government world, where we use their tools to harden the system. When those tools are available, we'll start looking to migrate to the next version of Red Hat. When those tools are ready, we'll start putting RHEL 10 into our development environment to start testing.
What needs improvement?
The only improvement I can think of for Red Hat Enterprise Linux (RHEL) is that I'm unsure how their migration tool works to go to the next version. I've heard people say it doesn't work properly, however, I haven't looked at it myself. If the migration process was seamless without backing up data and restoring data, that would probably be the biggest improvement, as managing over 3,400 servers manually is quite substantial.
For how long have I used the solution?
I've been using Red Hat Enterprise Linux (RHEL) since 2002.
What do I think about the stability of the solution?
RHEL it is very stable and very reliable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my company, as all our developers can develop code and software on a Linux-based system using RHEL without any complaints about functionality.
How are customer service and support?
Their support is fairly good, as they work to resolve issues, though sometimes it takes a while due to time zone differences affecting ticket responses.
I submit tickets that might get answered early morning, and I only reply once I get to work, which causes some delays. However, Red Hat Enterprise Linux (RHEL) support is great, as they go beyond their duty to help resolve issues and provide solutions even for third-party software such as XRDP.
I would rate Red Hat's customer service and technical support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When I first started, it wasn't really my choice to make. I originally used CentOS. Ansible is the best product when it comes to Linux.
How was the initial setup?
I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as very easy, as I use a kickstart file to deploy an OS in about ten to 15 minutes, and Ansible is another very significant feature that Red Hat provides to accomplish many tasks quickly across multiple servers.
What about the implementation team?
I'm not really sure how to assess Red Hat Enterprise Linux (RHEL)'s built-in security features in terms of simplifying, risk reduction, or maintaining compliance.
What was our ROI?
The biggest return on investment from using Red Hat Enterprise Linux (RHEL) is due to the feature Ansible, as before we started using it, I was manually updating all systems. It definitely saves me a lot of time since I can set things up in Ansible Tower and let them run without having to manually log into systems or watch processes.
Which other solutions did I evaluate?
We aren't currently considering another solution; we do use a little bit of Ubuntu; we prefer Red Hat Enterprise Linux (RHEL).
What other advice do I have?
I rate Red Hat Enterprise Linux (RHEL) a ten out of ten overall.
Which deployment model are you using for this solution?
Offers great support and many features for efficient management
How has it helped my organization?
Red Hat Enterprise Linux positively impacts my organization with its various capabilities. We use the orchestration processes with cloud services using Ansible.
What is most valuable?
Red Hat Enterprise Linux has a vast set of features. I can use the setup features and many other features. Red Hat Enterprise Linux is a whole world.
What needs improvement?
To become more competitive, they might consider changing their licensing model, for instance, by offering an instance-based payment for cloud computing services. In the future, I expect features regarding changes to the subscription model.
I would prefer Red Hat Enterprise Linux to allow easier cancellation of instances unless they are needed.
For how long have I used the solution?
I started with Red Hat Enterprise Linux 7.5 and 7.6, and now, I have Red Hat Enterprise Linux 9.0.
What do I think about the stability of the solution?
The product has been stable since installation.
What do I think about the scalability of the solution?
It is scalable. I have not experienced significant issues with scaling it.
How are customer service and support?
The technical support by Red Hat is great. I would rate them a 10 out of 10.
The knowledge base offered by Red Hat is accessible. As you log in with your Red Hat account credentials, you can find the knowledge platform on your dashboard.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Red Hat Enterprise Linux is not complex. We just need a Red Hat Enterprise Linux image to install on any operating system and use the console. Since I have worked with Linux for around 10 years, installing it is straightforward for me.
I just need to upgrade the operating system with the latest update, and after that, I log in to my Red Hat account from the CLI to connect to the Red Hat Enterprise Linux service.
What was our ROI?
We have seen a return on investment with Red Hat Enterprise Linux. If you are using the service properly, especially in cloud computing, understanding the services you are using and what technology and applications are required can help manage your ROI very efficiently. Excessive services that are not compatible with your applications can impact your ROI negatively.
What's my experience with pricing, setup cost, and licensing?
When I started using it, Red Hat Enterprise Linux was free for all and open-source. It is now paid with access to many features to upgrade and use their services.
Due to multiple organizations and corporate systems in Pakistan relying on it, it continued to be used, especially in corporate and banking systems even after becoming a paid service.
The pricing is not always reasonable, but it also depends on your requirements.
What other advice do I have?
Overall, I would rate Red Hat Enterprise Linux a ten out of ten.
Which deployment model are you using for this solution?
Provides robust support and simplifies risk management with excellent customer service
What is our primary use case?
In my latest job, I was working with microservices where the decision was made to use Red Hat Enterprise Linux (RHEL) for its core functionalities. I played a role in setting up the OS and was responsible for the initial installation, defining pods, and network configurations.
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) offered robust support and stability, providing full alignment with manufacturing hardware which ensured the drivers and other infrastructure were highly compatible.
What is most valuable?
The support and escalation process for Red Hat Enterprise Linux (RHEL) is excellent. It offers more stability compared to other distributions like SUSE. Red Hat's compatibility with manufacturing hardware ensures smooth operation. Their knowledge base is particularly useful for troubleshooting and training, and their built-in security and compliance features simplify risk reduction. It is a mature and improved platform for corporate functionalities.
What needs improvement?
The performance of Red Hat Enterprise Linux (RHEL) could be improved, especially under high load scenarios or when running applications involving AI. Providing support for AI in the knowledge base could be beneficial.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is known for its decreased downtime and stable performance.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) allows for disaster recovery planning across different states to ensure synchronized performance.
How are customer service and support?
Customer support for Red Hat Enterprise Linux (RHEL) is rated as a ten out of ten. From the beginning, their support has been excellent.
How would you rate customer service and support?
Positive
How was the initial setup?
The setup was smoothly conducted. The feedback received indicated that the installation was seamless and without interruptions.
What about the implementation team?
I was responsible for the initial configuration and setup of Red Hat Enterprise Linux (RHEL), working closely with other teams.
What's my experience with pricing, setup cost, and licensing?
Though a bit expensive compared to competitors, Red Hat Enterprise Linux (RHEL) is still recommended because it works effectively and delivers value for its pricing.
Which other solutions did I evaluate?
The differences between Red Hat and SUSE, or Red Hat and Ubuntu, are that Red Hat is more mature and has better corporate-oriented functionalities.
What other advice do I have?
I rate Red Hat Enterprise Linux (RHEL) overall as a ten since it provides the necessary resources and support.
Which deployment model are you using for this solution?
Security and performance improve transaction handling and deployment efficiency
What is our primary use case?
I use it for a commercial platform for a bank in Ecuador. We have a product development for development in JBoss. We can have multiple channels on the left side in TBM and ES.
I have a product in development that serves as middleware. We have multi-channel on the left side and multi-database on the right side. We don't use an AMQ yet. It's broad.
What is most valuable?
The valuable features of Red Hat Enterprise Linux (RHEL) for on-premises are its flexibility and compatibility; it works exceptionally with JBoss.
We find that the performance of Red Hat Enterprise Linux (RHEL) is very good, and the deployment is very easy. On YouTube, for example, they processed nearly 10 million transactions over nine years.
Security is important, and it performs efficiently and is confident compared with a firewall and WAF, or whatever you use as a firewall to protect our deployments. Red Hat Enterprise Linux (RHEL) helps with uptime and security; with every deployment, we evaluate security and apply vulnerability scanners, covering every vulnerability without any problem.
What needs improvement?
I don't know where Red Hat Enterprise Linux (RHEL) can improve; I just know that I don't use the cloud version, but I know the price, and I think it has many similar features to use JBoss with old features.
In the last years, we have tried to quote a project using JBoss, but the license on cloud was cheaper than the on-premise license.
For how long have I used the solution?
I have used the Red Hat Enterprise Linux (RHEL) operating system since 2016.
How are customer service and support?
I use documentation and community forums for Red Hat Enterprise Linux (RHEL). There's plenty of knowledge in many forums, and when I have trouble, I can find a lot of support on the web; there is a lot of information we can find.
Depending on the support I have to use, we didn't have a problem; we have a local reseller who helps with the Red Hat Enterprise Linux (RHEL) support directly. We use a partner for direct support with Red Hat Enterprise Linux (RHEL). Our business in Ecuador is a local partner, and the name of the partner business is ASAP. Mr. Jimmy Rodriguez provides support and attends to our needs very efficiently.
How would you rate customer service and support?
Positive
Which other solutions did I evaluate?
Red Hat Enterprise Linux (RHEL) is more expensive compared with WebLogic, and I prefer JBoss against WebLogic. The main differences between the Red Hat Enterprise Linux (RHEL) operating systems and Windows and Solaris are concerning performance; the best performance is in the order of Linux, Solaris, and then Windows.
What other advice do I have?
Achieving security standard certification is necessary for my business, and I'm always recommending Red Hat Enterprise Linux to my clients.
On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User-friendly console helps manage all resources
What is our primary use case?
I am working with a FinTech company. We have clients in the US, and for these clients, we have applications that are hosted in Amazon Web Services Cloud. We use the Red Hat Enterprise Linux operating system to run these applications.
We have a data center as well. In our organization, we are using a hybrid model. We have the AWS cloud and our data center is using VMware. Some of the workload is in the data center, and some of the workload is running in AWS.
We have various products, and we are trying to move all of the products to the AWS cloud. Our legacy applications are hosted in the data center. We are planning to move this data center to the AWS cloud in 2025. We are using AWS lift and shift technology for that.
What is most valuable?
The console is user-friendly. The web console provides an interface to manage all your resources.
What needs improvement?
Overall, I am happy with it, but I believe, security-wise, it could be better.
For how long have I used the solution?
I have used Red Hat Enterprise Linux for almost eight years.
What do I think about the stability of the solution?
We never faced any major issues.
How are customer service and support?
We are not taking any support from Red Hat. If we face any kind of issue, we just search on the web.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I am very comfortable and happy using the Linux operating system. My experience with Windows is very bad.
How was the initial setup?
There are no significant issues; it is very easy to set up. The implementation takes a couple of weeks.
What other advice do I have?
I would rate Red Hat Enterprise Linux a ten out of ten.
Security documentation and subscription cost improvements have enhanced enterprise-level operations with ease
What is our primary use case?
Most of the applications I work with, including our primary enterprise-level application, necessitate the robust capabilities of an enterprise-grade operating system. Therefore, we utilize Red Hat Enterprise Linux to ensure optimal performance and stability for these demanding applications.
How has it helped my organization?
Red Hat Enterprise Linux is praised for its exceptionally precise documentation, which greatly aids in the learning and implementation process. Troubleshooting is straightforward, and solutions to any arising issues are readily available through a simple Google search.
For provisioning Red Hat Enterprise Linux, tools like Terraform and Ansible are commonly used to automate the process on a base machine. While Terraform handles various provisioning tasks, Red Hat provides its software for patching, although OpenSCAP is also a strong alternative for effective patch management.
Our organization uses Red Hat Insights, leveraging its user-friendly single dashboard to monitor all aspects of our systems. This centralized platform has proven invaluable for maintaining an overview of our infrastructure and ensuring operational efficiency.
We often use the Red Hat Enterprise Linux web console for things like viewing system performance and logs, managing user accounts, and configuring network settings.
Red Hat Enterprise Linux is robust, stable, and well-documented compared to the open-source versions of Linux.
What is most valuable?
I find the most valuable aspect of Red Hat Enterprise Linux to be its ease of customization. The operating system allows for the simple addition of kernels, modules, and other applications, making it highly adaptable to various needs.
What needs improvement?
Red Hat has several areas ripe for improvement. In the Asia Pacific region, where cost-optimization is highly valued, Red Hat's support and subscription costs are perceived as high and could be reduced. While their security documentation is comprehensive, some solutions lack open-source availability or training resources, unlike platforms such as Ubuntu. Furthermore, the quality of documentation and training sessions, particularly for OpenShift, could be enhanced. Addressing these issues would strengthen Red Hat's offerings and better serve its customers.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for about nine to ten years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is extremely stable.
What do I think about the scalability of the solution?
When Red Hat is involved in virtualization or OpenStack, moving from one virtualization platform to another becomes easier. However, when scalability is needed, it depends on the underlying infrastructure security, which is part of Red Hat import.
How are customer service and support?
Communication quality is very good. I find very helpful people in the support section, and the Red Hat portal is robust for main solutions and support. When I receive support, I often find very interesting solutions.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used CentOS, Ubuntu, and Debian, among other Linux distributions. However, with the growing popularity of containerization technologies like Kubernetes and Docker, solutions like Red Hat OpenShift are becoming increasingly common, particularly in regions like Bangladesh, India, and the Asia Pacific. That is why we are using Enterprise Linux.
How was the initial setup?
The initial deployment and migration of Red Hat Enterprise Linux are straightforward, particularly for cloud-based solutions. However, on-premises migrations present a slight challenge due to the complexities of CVS solutions and potential application compatibility issues. This can involve numerous parameters that require careful consideration. My lack of experience with Red Hat's migration tools may have also contributed to the perceived difficulty.
What's my experience with pricing, setup cost, and licensing?
Red Hat could gain a competitive advantage in the Asia Pacific region by adjusting its pricing strategy. Lowering the cost of enterprise-level offerings could attract organizations seeking operating systems or Kubernetes solutions, as these tools are essential for many businesses in the region. This adjustment would make Red Hat a more appealing choice compared to competitors with potentially higher pricing.
What other advice do I have?
I have not found another operating system that matches Red Hat Enterprise Linux; it receives a perfect score of ten out of ten.
The Red Hat Enterprise Linux upgrade process is generally smooth. However, patching occasionally causes issues, typically due to application incompatibility or bugs in the updated packages. This necessitates restoring from a backup to maintain functionality. While this is a recurring problem, the infrastructure itself remains stable throughout the process.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Offers the greatest return on investment through reduced maintenance requirements and improved employee productivity
What is our primary use case?
We are running standard workloads such as Spring Boot, Node.js, React platforms, and Liferay on Red Hat Enterprise Linux.
We chose Red Hat Enterprise Linux for our workloads primarily due to its strong support system and the extensive open-source community surrounding it, making it a widely known and utilized operating system globally.
How has it helped my organization?
Red Hat Enterprise Linux has enabled us to centralize our development using the OpenShift platform, where our developers utilize Red Hat Enterprise Linux servers for software runtimes.
It provides support, version updates, and security features that assist our containerization projects.
Red Hat Enterprise Linux has performed well in our critical business operations.
We rely on Red Hat Enterprise Linux for its built-in security features, timely support, and rapid release of the latest patches and updates.
Red Hat Enterprise Linux helped reduce risk and improve efficiency by enabling us to achieve more with fewer resources.
Red Hat Enterprise Linux has significantly contributed to business continuity and compliance efforts due to its seamless integration with our existing environment.
We are currently deploying our operator in the OpenShift environment, along with advanced cluster security. This automated solution scans Red Hat Enterprise Linux server images and can be customized to meet our needs.
The portfolio helps lower the total cost of ownership for our enterprise landscape due to its robust support system and rapid updates, making it the optimal solution.
What is most valuable?
Red Hat's support and the latest versions offer significant advantages, including efficient resource utilization with Red Hat Enterprise Linux, allowing us to run more workloads with fewer resources. Furthermore, the seamless integration with our existing systems adds substantial value.
What needs improvement?
My primary focus on assisting development projects and CI/CD pipelines has been largely issue-free. However, there's room for improvement with some Linux tools.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for around 15 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux has consistently delivered strong performance for our business-critical operations.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable due to the container environment, which is beneficial as our needs change.
How are customer service and support?
The support from Red Hat is top-tier.
How would you rate customer service and support?
Positive
What was our ROI?
Red Hat Enterprise Linux offers the greatest return on investment through reduced maintenance requirements and improved employee productivity due to its stability, security, and ease of management.
What's my experience with pricing, setup cost, and licensing?
I have limited information regarding Red Hat Enterprise Linux pricing and licensing, but our managers appear satisfied.
What other advice do I have?
I would rate Red Hat Enterprise Linux ten out of ten.
While some may consider third-party Linux operating systems, Red Hat Enterprise Linux offers superior robustness, maintenance, and consistent platform upgrades, making it a more reliable choice due to its dedication to providing a consistently updated environment.
Which deployment model are you using for this solution?
Enables us to achieve continuity with flexible security enhancements
What is our primary use case?
Our Red Hat Enterprise Linux systems support specialized voice applications and telecommunications systems, which are integrated into the larger infrastructure.
We chose Red Hat Enterprise Linux for our workloads due to its superior security and the straightforward implementation of security policies compared to other operating systems.
How has it helped my organization?
Red Hat Enterprise Linux has enabled us to centralize development, and we are using automation tools like Ansible and Red Hat Satellite Server to streamline the process of building and managing these operating systems.
It offers strong performance capabilities that are suitable for business-critical applications.
There are built-in security features that can be automated. We must gather all the relevant policies and incorporate them into our automation scripts to apply them to the operating system.
Red Hat Enterprise Linux has provided zero downtime, which is incredibly reliable for us. It has also contributed to our business continuity and compliance efforts.
Red Hat Enterprise Linux has contributed to business continuity and compliance efforts.
Since implementing Red Hat Enterprise Linux, our penetration test results have significantly improved.
Red Hat's portfolio helps reduce our total cost of ownership across our enterprise landscape.
What is most valuable?
The most valuable features for us are the flexibility and security that Red Hat Enterprise Linux provides.
What needs improvement?
We have experienced some issues with the support.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for around five years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux has performed very well for our business-critical applications, and we have had no problems related to it.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux scales very nicely for us; it is good, flexible, and provides all we need.
How are customer service and support?
There have been some issues with support, but this might be because of our environments and their air-gap configurations. However, overall, the experience is quite satisfactory.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We chose Red Hat Enterprise Linux over other Linux distributors because of the security reasons. It's much easier to implement security policies with Red Hat Enterprise Linux compared to other OSs.
What was our ROI?
The biggest return on investment with Red Hat Enterprise Linux is the flexibility and security it provides.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
I would rate Red Hat Enterprise Linux ten out of ten.
While we plan to initiate containerization projects on Red Hat Enterprise Linux, we are postponing them because some of our legacy systems are not yet compatible.
We are planning to use AI for an upcoming project that will help people find solutions to problems with on-premises systems in environments without internet connectivity. Due to this air-gapped requirement, we must build and test various AI systems within that secure environment. Therefore, we are currently in the initial planning phase of this project.
I would advise choosing Red Hat Enterprise Linux because it fulfills our needs perfectly. Why choose something else?