IBM Apptio Standard
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Effective for Planning but Needs Interface Improvements
What do you like best about the product?
I like the standardization provided by IBM Apptio for each forecast, which enhances comparability and version control. This feature is particularly beneficial as it allows for consistent planning and forecasting across different scenarios, making it easier to align and compare financial outcomes. The ability to handle financial information efficiently and hold accountability by cost center owners is another aspect I appreciate, as it enables a clearer understanding of financial responsibilities and projections. These elements together contribute to more structured and transparent financial management.
What do you dislike about the product?
I find the user interface of IBM Apptio not nimble, making it less responsive and somewhat cumbersome to navigate. The process to load and validate actual data into IBM Apptio is notably time-consuming, taking about 1.5 hours, which can be quite inefficient. Also, I believe the addition of an AI feature that helps analyze information would be incredibly beneficial, as it is currently lacking in this aspect, potentially limiting the depth of insights I can derive quickly.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for consolidating IT financial projections, ensuring accountability by cost center owners, and comparing various plans, improving our financial planning and forecasting.
Efficient Costing with Intuitive UI, Needs Better Integration
What do you like best about the product?
I appreciate IBM Apptio's user interface, as it is designed thoughtfully enough to minimize the need for extensive training, making it accessible and straightforward to use for team members. The out-of-the-box features are a significant asset, as they have drastically reduced our time to market, which is usually much longer. These features meant that the initial setup only took two months, demonstrating the efficiency and readiness of the platform to meet our needs immediately. This aspect not only enhances productivity but also streamlines our operations, enabling us to focus on more strategic tasks without getting bogged down in a steep learning curve.
What do you dislike about the product?
I find the integration of all the modules within IBM Apptio problematic. Specifically, the integration from costing to billing lacks bidirectionality, which could enhance the system's efficiency and usefulness.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to efficiently combine costing and billing views, benefiting from intuitive UI and out-of-the-box features that reduce the need for extensive training and shorten time to market.
Efficient Budgeting with Navigational Ease
What do you like best about the product?
I greatly appreciate IBM Apptio's navigational ease and drill-in abilities, which significantly enhance my experience by providing a user-friendly interface. This functionality empowers me to efficiently manage complex data tasks, speeding up the process of producing budgets and forecasts. Furthermore, it allows me to offer timely spending feedback to leadership, thereby contributing to more informed and strategic decision-making within the organization.
What do you dislike about the product?
I find problems with handling exchange rates and assets within IBM Apptio.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to process forecasts, budgets, and spending analytics faster, providing crucial financial feedback to leaders efficiently. Its navigational ease and drill-in abilities enhance my financial analysis tasks.
Decent Tool, Needs Performance and Setup Improvements
What do you like best about the product?
I appreciate that IBM Apptio is the standard system used in our IT organization. Its alignment with the Technology Business Management (TBM) taxonomy ensures a streamlined management framework that enhances how we oversee and plan our IT resources. Additionally, I find its capabilities in cost transparency, IT planning, and cloudability to be quite beneficial. These features provide valuable insights into expenditure, strategic resource allocation, and effective cloud management, fostering better decision-making within our IT infrastructure.
What do you dislike about the product?
I find the performance of IBM Apptio problematic. It doesn't meet my expectations and affects the overall efficiency of my tasks. Additionally, the initial setup was somewhat difficult, posing challenges for new users like me.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for cost transparency, IT planning, and cloudability, with alignment to TBM taxonomy.
Intuitive UI but Data Reliability Needs Improvement
What do you like best about the product?
I appreciate IBM Apptio for its easy-to-use interface, which caters to both technical and non-technical users, making it accessible for everyone involved. This simplicity in design ensures that even complex financial operations related to cost allocation and optimization are straightforward to navigate. Another aspect that I love is the ability to create ad-hoc reports effortlessly and share them efficiently with business partners, enhancing collaboration and transparency across teams. Additionally, the commitment portfolio management feature works exceptionally well, helping me maintain oversight and control over financial commitments. The initial setup was also smooth and hassle-free, showcasing the product's user-friendly nature and efficiency.
What do you dislike about the product?
I find data reliability to be an issue, as I often feel the need to validate the raw data presented. This undermines my confidence in the system, requiring additional steps to ensure data accuracy, which can be time-consuming.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for cost allocation, utilization, and rate optimization. It simplifies ad-hoc reporting and sharing, benefiting both tech and non-tech users with its easy UI, and supports commitment portfolio management.
Essential Tool with Great Features and Usability
What do you like best about the product?
I use Apptio constantly in my field. I like the features it offers as well as how easy it is to use.
What do you dislike about the product?
I don't have any strong dislikes when using Apptio.
What problems is the product solving and how is that benefiting you?
I use it for budgeting and understanding how cost is distributed over time.
Centralized IT Expense Tracking with Complexities
What do you like best about the product?
I appreciate that IBM Apptio provides a central location for all our IT expenses, which simplifies management greatly. When the data inputs are accurate, all tables are updated properly, apptio provides great insights to our IT costs and chargebacks. The cost allocations are precise, which adds a layer of financial accuracy that our company needs. The ability to customize cost allocation rules to fit our specific requirements is an invaluable feature that aligns perfectly with our business desires.
What do you dislike about the product?
I find it complicated to explain the cost mapping structure to customers using IBM Apptio. The process of mapping cost pools to towers and then to services creates complexity. It makes it hard to navigate back to the original cost pools, which becomes challenging when trying to communicate the cost details effectively to clients.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to track IT expenses, determine total cost of ownership, understand service levels, and provide detailed chargeback costs. It centralizes IT expenses ensuring accurate cost allocation customized as per company rules.
Intuitive Interfaces, But Setup Challenges Remain
What do you like best about the product?
I really appreciate that IBM Apptio has the best interfaces in the business, which significantly enhances my user experience. Its naturally intuitive design is particularly beneficial during meetings with budget holders, allowing me to navigate discussions smoothly without the need to rely on spreadsheets for managing budgets and forecasts. This intuitive nature makes the process more streamlined and efficient.
What do you dislike about the product?
{"Calculation times are too long and do not allow pulling the Cost Center and Account data all the way through to the consumer level of the model.","The setup process was challenging and ultimately did not work as expected, remaining a challenge for over four years."}
What problems is the product solving and how is that benefiting you?
IBM Apptio helps with TCO and Chargeback, offers intuitive interfaces for budgeting, and eliminates spreadsheets. However, long calculation times and incomplete data pulls are drawbacks.
Streamlines Cost Management with Intuitive Graphs
What do you like best about the product?
I like IBM Apptio for its easy-to-read graphs and impressive data ingest capabilities, which significantly enhance the process of cost transparency and cost optimization. The platform helps me in obtaining a better understanding of my spend and the overall value, which is essential for managing expenses effectively. Furthermore, I enjoy how IBM Apptio streamlines work processes, making my workflow more efficient. The initial setup of IBM Apptio is straightforward to moderate, adding to its user-friendly nature.
What do you dislike about the product?
I find that IBM Apptio could improve in providing a better understanding of benchmark data.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for cost transparency and optimization, gaining a better understanding of spend and value. It provides easy-to-read graphs and data ingestion capabilities, streamlines work processes, and enhances cost management efficiency.
User-Friendly Financial Management with Minor Hiccups
What do you like best about the product?
I find IBM Apptio to be very user-friendly, which enhances my experience significantly. The willingness of the agents and engineers to offer assistance whenever necessary is something I truly appreciate, as it ensures I can always get help when I encounter challenges. Additionally, I am impressed by the capabilities of IBM Apptio, especially highlighted during a recent conference, which encourages me to utilize it even more extensively. In my personal experience, it simplifies reporting processes, making it easier and more efficient to generate and analyze reports. Moreover, the initial setup was very easy, making the transition to using IBM Apptio smooth and stress-free. Given all these positive aspects, I confidently rate my likelihood of recommending IBM Apptio to others as a 10 out of 10.
What do you dislike about the product?
I am frustrated by IBM Apptio being slow when saving data. This issue is exacerbated by the fact that if I click out of the tab before the save is complete, it does not retain the entry, causing additional frustration and inefficiency in my workflow.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for project tracking and budgeting, and it provides better reporting and transparency in technology cost ownership. It's user-friendly, making reporting easier, although data saving can be slow.
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