We are still using Rapid7 InsightVM.

I personally still use Rapid7 InsightVM.

We use Rapid7 InsightVM for vulnerability scanning. It supports both agent-based and agentless scanning, which is part of our vulnerability management strategy.

The agentless scan in Rapid7 InsightVM is effective and represents the functionality I primarily work with. The risk scoring system in Rapid7 InsightVM is another valuable feature. When comparing to the main competitor QualysGuard, Rapid7 InsightVM is more preferable for me.

Customer support in Rapid7 InsightVM could be improved. The response time needs improvement.

I have performed scans and explored the components of the product over the last three to four years.

I would rate the stability of Rapid7 InsightVM as seven out of ten.

Rapid7 InsightVM rates approximately 8.5 for scalability. Rapid7 InsightVM is recommended for large-scale companies with more than 30,000 users.

The response time for customer service needs improvement.

Positive

My first tool was QualysGuard, which had more than 100,000 users. QualysGuard is more technical and problematic when implementing things, making it not as easy to use as Rapid7 InsightVM.

Setup for Rapid7 InsightVM was simple. It was not complex because I had previous experience with Rapid7 when it was Nexpose.

I would rate the pricing for Rapid7 InsightVM as eight out of ten.

QualysGuard is more challenging if you are not proficient in technical or environmental aspects, making deployment difficult. With Rapid7 InsightVM, the deployment process is more user-friendly.

I would recommend Rapid7 InsightVM for large-scale companies. I can recommend it to other users. Overall, I rate Rapid7 InsightVM eight out of ten.

The main use case is the vulnerability assessment of their assets. Assets include Windows or Linux platforms. This is the only use case. They want to highlight and identify vulnerabilities in their platform to remediate them. For the remediation part, they want to integrate their IT teams with the Rapid7 InsightVM platform so their IT team can get insights into the vulnerabilities, remediate them, and update over the same platform. These are the functionalities of their Rapid7 InsightVM solution.

The most valuable feature of the Rapid7 InsightVM solution is the Live Risk Score. It provides dynamic Live Risk Scoring of the assets. Vulnerabilities can be classified between most critical and less critical vulnerabilities, which are dynamically updated in their dashboard. This is the most interesting and valuable feature from my perspective.

It provides different compliance reports regarding PCI DSS, GDPR, and HIPAA. For compliance, it is a good solution for customers, and in this domain there is no improvement required for Rapid7 InsightVM.

The automation capability remediation needs improvement. The current process requires manually telling IT teams to remediate vulnerabilities, and then they update the status of these vulnerabilities in the platform. This basic feature that Rapid7 calls an automated remediation process is actually manual. We can update the status of vulnerabilities in the Rapid7 InsightVM platform and collectively see how many vulnerabilities we have identified and how many are remediated by our IT team.

More automation in the remediation feature is a basic demand from many customers. The remediation part and vulnerability identification of network devices or rigid devices are not currently supported by Rapid7 InsightVM. More integration and automation are the two areas Rapid7 needs to improve in their product.

I have been working with Rapid7 InsightVM for about one and a half years.

This is a very stable solution. I rate it around eight because I have faced only one problem in the Rapid7 InsightVM solution when configuring it for a customer due to a malfunction or bug. 

Other than that, there have been no specific issues ever recorded or noticed by my team or myself. Rapid7 continuously updates it, which is why I rate it eight out of ten.

This is a very scalable solution that I would rate eight out of ten. Scalability in the Rapid7 InsightVM solution is straightforward. We just need to deploy multiple scanning engines for scanning the assets. If we exceed assets from 5,000 to 10,000, we need to deploy more scanning engines to scan the solutions and assets. We simply need to deploy another scan engine to make it scalable.

I cannot comment specifically regarding the support part because I have never needed Rapid7 support for the InsightVM solution as it is very stable. There were no bugs or specific problems that required raising a support ticket. Their support appears good, and some of their representatives are in direct contact with me through phone numbers. Their support seems good, but I cannot provide a specific rating.

Positive

In the Pakistan region, there are multiple customers using Rapid7 InsightVM solution, including Rapid7 Nexpose. Nexpose and InsightVM are the same solution, with the difference being cloud versus on-premises versions. The on-premises version is called Nexpose, and the cloud version is called Rapid7 InsightVM solution. Their functionalities are almost the same. In Pakistan, I have deployed this solution in more than 15 organizations, and approximately 30 plus organizations are using this solution in total.

Initial setup is very easy as this is a cloud solution. We just need to create the account and use it for integration with other assets. I would rate the initial setup nine out of ten.

The customers are mostly SMBs, though some enterprise organizations have also deployed the solution. This is neither a cheap nor the most expensive solution. Qualys and some other vendors are more expensive than Rapid7 InsightVM.

I have experience with the Rapid7 VMDR solution - not with other solutions. I am exploring the differences between these solutions for customer pitches.

Currently, there is no AI embedded in the solution available on the website. According to Rapid7, they are working on the Sonar project and will soon launch this project to enhance their AI capability in the solution.

My overall rating for Rapid7 InsightVM is seven out of ten.

We are resellers of Rapid7 InsightVM in this market. We typically recommend it to banks and manufacturing groups interested in enhancing their cybersecurity.

We started with a couple of Rapid7 products, including Rapid7 InsightVM, and it runs quite fine with our customers. Although some customers raised issues, we resolved them with our technical team. Customers are interested in this product as it helps heighten their cybersecurity posture. Aside from technical challenges, the products offer comparable packages and services to other vendors in the market, such as Tenable.

The major improvement needed is prompt support. When issues arise, the customer's satisfaction is tied to how quickly they receive a response and a resolution. There have been delays, particularly when technical issues needed escalation, and we had to coordinate with business personnel to address them. Improving this area would be beneficial for Rapid7 InsightVM.

I have been dealing with Rapid7 InsightVM for about three to four years.

There have been some challenges, especially with support response times, which affect stability. However, the product itself runs fine.

Integration with other tools has been fine, with no major issues reported. We did not face any specific equipment or device that could not be integrated.

Customer service needs significant improvement. There are delays in support response times, and support is not available promptly, especially when issues are escalated to another region.

Negative

The initial setup was straightforward. We train our technical team before undertaking deployment, ensuring smoother setups.

The return on investment is something the customers evaluate themselves. Since it is a subscription-based service, they do not own hardware, and it fits within their budgetary requirements.

Pricing is reasonable and competitive compared to other solutions in the market. Customers are generally satisfied and do not ask for drastic price reductions during renewals.

Tenable and Invicti are also doing good work here. The market is active with various players.

I would rate Rapid7 InsightVM a six out of ten. Improvements in support responsiveness are crucial. Customers like Habib Bank faced delays, leading them to switch to other vendors. Addressing these support issues could enhance the product's effectiveness.

We are working in a region where all the regulations require security solutions to be implemented as on-premises solutions. We cannot use any cloud providers or vendors proposing services in a SaaS model. We use InsightVM as an on-premises solution for vulnerability management practices.

InsightVM provides a reliable and efficient solution with a very organized GUI, excellent ease of use, and reliable vulnerability scanning. The credential scan is a reliable feature, and everything about the product works well.

InsightVM has a very organized GUI with ease of use. The vulnerability scans are reliable, and the credential scan is a beneficial feature. The solution is efficient and trustworthy. It's based on the CVSS risk scoring system, which is well-recognized and effective. The integration capabilities through APIs allow easy integration with existing security infrastructure.

The product's documentation could be enhanced with clearer and more detailed instructions. Having the ability to build our own audit file, similar to a feature in Tenable, would be beneficial. This would provide a significant advantage for users.

We have been using InsightVM for approximately four to five years.

InsightVM is a very stable product. We have not faced any issues with stability, and I would rate it a nine out of ten.

The solution is very scalable. According to the environment requirements, we can scale the solution as needed.

The customer service deserves an eight out of ten rating. The only issue is the response time, likely due to the time region differences. Sometimes support requests coincide with holidays in their support region, causing slight delays.

Positive

The initial setup was very simple and straightforward.

Our customers usually come to our company to purchase the solution, and we communicate with the vendor as one of the largest local partners. We provide the solution and professional services to customers.

I also work with Tenable. In my opinion, Tenable is preferable because it offers fast updates in terms of its vulnerability database and allows for extensive customization. The ability to customize audit files is a significant benefit.

I rate InsightVM an overall eight out of ten. It is a reliable product, and I can recommend it to other users. The integration with existing infrastructure is achievable, and with a little talent in coding, you can achieve the integration easily.

I find Rapid7 InsightVM pretty useful since we are running it on every asset our company has. We are conducting authenticated scans. This is not just getting exposure from outside, but understanding vulnerabilities internally.

The connectivity provided by Rapid7 InsightVM is valuable. We have integrated our SIEM solutions and antivirus with each other through Rapid7. It allows for a lifecycle connection among different solutions. We are using it with CMDB for tagging critical devices. However, the primary purpose remains running vulnerability scans.

The platform could be more intuitive and user-friendly. I cannot comment on technical specifics as it's like a black box, but improvements in user experience would be beneficial.

I joined my current company two and a half years ago, and they already had this solution.

The stability of Rapid7 InsightVM is excellent. I would rate it as a ten out of ten.

Rapid7 InsightVM is suitable for large enterprises and scales well for companies with over 1,000 users.

I haven't interacted with Rapid7's technical support.It is crucial for tech support to resolve issues as quickly as possible, ideally available 24/7. Even if the support is good, there's always room for improvement, so I would rate them around a five because every company can improve.

Neutral

I have recommended Tenable Nessus, which I used at Bitdefender and in previous roles. Tenable Nessus offered a pay-per-asset option that I found economical.

The initial setup can be simple or complex, depending on whether you're conducting authenticated or unauthenticated scans.

Rapid7 InsightVM is expensive, possibly one of the highest in pricing among similar products.

I have experience with Tenable Nessus and have recommended it for its cost-effectiveness.

Overall, I would recommend Rapid7 InsightVM to other users.

We mainly use it for vulnerability management, generating monthly reports to address and resolve vulnerabilities. The main use cases involve receiving alerts based on predefined settings by Rapid7, investigating these alerts to understand their causes, and performing fine-tuning activities.

The most valuable features of Rapid7 InsightVM for me are creating dynamic asset tags, generating reports, and deploying the agent. The agent scans assets every four hours, providing real-time data on any devices. Although there weren't any significant new features compared to our previous tool, having both SIEM and vulnerability management handled by one tool made things easier. We could gather logs from different devices and cloud sources, and perform detailed investigations without switching tools.

I haven't worked with the automation capabilities of InsightVM. For remediation prioritization, we check the vulnerability, search for solutions on open platforms, and work with different teams to apply patches after proper testing. Currently, we don’t have any AI or ASM projects assisted by InsightVM

I’d like to see Rapid7 InsightVM improve by adding a knowledge base similar to what Qualys offers. This would help us easily check and search for vulnerabilities using Rapid7 IDs associated with CVs or CVSS.

From a features perspective, everything was fine at the time, and the security features of Rapid7 InsightVM were effective.

I've been working with Rapid7 InsightVM since December.

Overall, I would recommend Rapid7 InsightVM to others. My advice would be to first understand your requirements and infrastructure before implementing the product. I would rate InsightVM as an eight.

We'll use Rapid7 InsightVM for on-premises scanning and the virtual machine option for cloud-based environments.

It is a good tool for comprehensive risk management, including prioritization and remediation.

It is a great endpoint agent. It gives you reliable information about that infrastructure and offers strong accuracy for risk management. However, unlike other management tools that have improved precision testing, InsightVM requires an additional purchase for full access to some of its advanced features.

Other solutions, like Cisco, have strengths, but Rapid7 InsightVM has some solid features, such as the RapidServer Active Response, the ability to create endpoint agents, and a live dashboard. However, the main concern is the system's reliability. For instance, during a scan on an Ubuntu machine, the system mistakenly identified the OS as Windows. This kind of inaccuracy is problematic.

I have been using Rapid7 InsightVM for a year. 

The response takes some time.

Neutral

Rapid7 is a bit expensive.

Tenable has 20% lower pricing and includes built-in web application testing, which gives it an advantage over Rapid7 InsightVM.

I recommend Tennable for small and Rapid for big enterprises.

Overall, I rate the solution an eight out of ten.

We use the solution mainly for servers and vulnerability management.

The solution's user interface is good and has some vulnerability prioritization. Rapid7 InsightVM has good integrations with ServiceNow and its own remediation project creation options.

Rapid7 InsightVM is not PCI certified, which didn't help us in the London office because of the Cyber Essentials Plus certification, which is mandatory there. We had to outsource the vulnerability management for the London office.

One of the most important things for a vulnerability management tool is the identification of vulnerabilities. When it comes to Rapid7 InsightVM, the vulnerabilities are not updated within its database. This is one of the major things that should be changed in Rapid7 when it comes to customer reliability. If the database is not updated, it could jeopardize the customer's servers and data.

The solution's support staff does not reply on time, which should be improved. Rapid7 InsightVM should improve its threat intelligence.

I have been using Rapid7 InsightVM for the last few years.

The solution's initial setup is good.

Overall, I rate the solution a six out of ten.

I use the solution in my company for cybersecurity purposes.

The most valuable features of the solution are the agent and the scanning.

I think the improvement in the tool should be to provide a better update to users because sometimes the information within the cloud and the scanner are not synchronized very fast.

For example, like, when we upgrade to a patch with the devices, it should be able to make it up to date right away, but it takes more than hours to update in the portal. We need to then do a rescan manually.

I have been using Rapid7 InsightVM for six years. I am just a customer of the tool.

Stability-wise, I rate the solution a nine out of ten.

The scalability of the product is very good. Scalability-wise, I rate the solution a nine out of ten.

In my organization, around five people use the product.

The product is used most of the time in my company.

I may plan to increase the use of the solution in the future if my business grows.

I rate the technical support an eight out of ten.

Sometimes when I submit a case to Rapid7's support team, it takes them a very long time to provide a resolution. It is not very smooth.

Positive

I have experience with Nessus and GFI LanGuard. I started using Rapid7 InsightVM since I used some other products in the past. I think Rapid7 bought the company whose tool I was using. Rapid7 purchased a tool with a network sensor, after which the company offered our organization the use of Rapid7.

As I had managed the tool's initial setup phase in my previous company, it would be easy for me. For the first-time user of the app, I think because the tool has an onboarding process, it should be very straightforward.

Regarding the product's deployment phase, I have all the instructions from Dell, and I can do everything by myself based on the documentation. The process may take a long time because I need to fix an appointment with Rapid7's team to start the onboarding process. Sometimes, it took at least four weeks to have an appointment. After I have an appointment, during the onboarding, the tool's team just does the syncing part, and then I follow all the steps to make sure everything is in place.

The solution is deployed on a combination, so even though the solution is deployed on the cloud, we have a console, so it is on-premise. It's like a combination consisting of a console and a cloud. Rapid7 has its own cloud.

The solution can be deployed in a month.

The product's deployment was carried out with the help of my company's in-house team, and I mostly managed it myself.

The product has helped with cost-savings. The tool is used to manage areas like updating and monitoring everything. It is good to have an outstanding cybersecurity defense system instead of having to fix a problem when somebody has to deal with high vulnerabilities due to ransomware.

The tool's price is neither too high nor too low. My company needs to pay 65,000 per year. There are no additional costs apart from the licensing fees attached to the solution.

I tried some tools and compared some other products with Rapid7 InsightVM. I considered Tenable Nessus against Rapid7 InsightVM. Tenable Nessus only has a real-time scanner, so it is not a complete solution.

Rapid7 InsightVM fits into our organization's overall security posture in a critical manner.

Most of the features of Rapid7 InsightVM are helpful for identifying and managing vulnerabilities. The reporting part is very useful.

The live monitoring feature in Rapid7 InsightVM has enhanced your security measures in a very critical manner. With Rapid7 and InsightVM, the measurements are critical because we are based on the report, so we know exactly what endpoint or device needs to be patched. Based on the agent and report, we can identify what device we need to handle critically based on the priority.

My company does not have to meet any compliance requirements. In the previous company, there was a need to meet some compliance requirements.

The tool is easy to implement, but you need to have a team to work, and keep it up to date. I wouldn't recommend it for one or two people.

I recommend the product to others.

The product is more suitable for enterprise-sized businesses.

I think the tool doesn't have an AI feature.

I rate the overall tool a nine out of ten.