eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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SOC Provider
What do you like best about the product?
The dashboard for real time alerting and the responsiveness from the SOC.
What do you dislike about the product?
No dislikes to mention, all services are delivered as expected.
What problems is the product solving and how is that benefiting you?
Application and infrastructure monitoring. It alleviates the need to have a dedicated department internally and their wide range of services provided / available.
Reliable, responsible and continues to grow!
What do you like best about the product?
They have a high skilled technical team and great communication to keep you in the loop. They are very detailed oriented and follow up with any / all requests. They keep us updated with their future plans and prevent us from falling behind!
What do you dislike about the product?
Not much to dislike. There hasn't been much i've disliked over the years.
What problems is the product solving and how is that benefiting you?
They do a great job of keep our environment safe by being able to monitor and protect all devices in our network that we need them to. They have great alerting and response to any alerts as needed!
Nothing to complain about
What do you like best about the product?
eSentire responds quickly to tickets, offer a wide variety of services and are responsive to purple team exercise feedback.
What do you dislike about the product?
Their managed vulnerability service could be more interactive with the client.
What problems is the product solving and how is that benefiting you?
As a SMB, we don't have the man-power to run our own internal SOC. eSentire fills that gap by providing 24/7 monitoring of our network, providing run books and narrowing down alerts to reduce man-hours spent internally on these investigations.
An incredible ability to protect your users from themselves!
What do you like best about the product?
eSentire has an incredibly broad range of platforms that can be used individually or in tandem to protect your infrastructure and your users the way you want them protected. Their network interceptor product and MDR products are top products in the industry. Once installed, the product is absolutely transparent to your users.
What do you dislike about the product?
The largest downside of eSentire is that it does cost more than other products, but that is because of the vast array of knowledgeable individuals that stand behind the eSentire product suite ready to assist you if needed. That kind of amazing talent does not come cheap, unfortuantely.
What problems is the product solving and how is that benefiting you?
Your users work quickly. Working quickly leads to mistakes. eSentire prevents those mistakes from become catastrophes. Man-in-the-middle websites, breach attempts by foreign governments, ransomware attacks ... it's DANGEROUS out there! With the proper collection of eSentire protection mechanisms, as an IT staff member you'll be able to sleep soundly at night knowing that you are protected 24/7 by eSentire's amazing product line and their team of highly trained professionals looking at every possibility of a malefactor on your network.
Security
What do you like best about the product?
Response time in tight situations you call and they answer
What do you dislike about the product?
Details in an incident vectors of an attack would be helpful
What problems is the product solving and how is that benefiting you?
24/7 coverage
Outstanding Managed Detection and Response with Stellar Support
What do you like best about the product?
I appreciate eSentire’s proactive, around-the-clock threat monitoring and swift response to incidents. Their SOC team feels like a true extension of our internal security staff, always ready to address issues with deep expertise and a calm, solution-oriented approach.
What do you dislike about the product?
While I don’t have many complaints, some of the advanced configuration options do require a bit of a learning curve, and pricing can be on the higher side compared to basic security solutions. However, given the excellent customer support and the robust protection provided, these factors are easily outweighed by the overall value and peace of mind that eSentire delivers.
What problems is the product solving and how is that benefiting you?
eSentire’s SOC and MDR solution addresses our critical need for round-the-clock threat monitoring and rapid response to potential security incidents. By proactively identifying suspicious activity, investigating threats in real time, and executing swift containment measures, eSentire significantly reduces our risk exposure and minimizes disruptions to operations.
EDGE OFS eSentire Review
What do you like best about the product?
Implementation team, technical knowledge.
What do you dislike about the product?
Nothing to dislike currently, the team has done an exceptional job ensuring all of our needs are met.
What problems is the product solving and how is that benefiting you?
Endpoint security, threat detection,
Great Endpoint Security & SoC services
What do you like best about the product?
Responsivness and customer service are great features of eSentire.
What do you dislike about the product?
Contract agreements with external software vendors that are utalized by eSentire.
What problems is the product solving and how is that benefiting you?
eSentire is providing us with 24/7 endpoint monitoring and response services - required by our clients.
eSentire has provided exceptional managed security services
What do you like best about the product?
Managed SOC team is very well trained and responds to incidents in a timely manner
What do you dislike about the product?
Cost is slightly higher compared to other services.
What problems is the product solving and how is that benefiting you?
eSentire filters out unnecessary alerts, alowing our Cyber team to focus on confirmed incidents.
The onboarding experience was smooth and the day-to-day support is great.
What do you like best about the product?
Their support tickets are timely and provide proper details for remediation.
What do you dislike about the product?
eSentire is a bit complicated and expensive.
What problems is the product solving and how is that benefiting you?
They are more technical and talented than our previous SOC. They are helping us respond to our own internal users faster and with better information. The customer touch-point meetings are worthwhile.
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