eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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eSentire lets me sleep at night!
What do you like best about the product?
eSentire keeps a vigilant eye on our network.
What do you dislike about the product?
Sometimes alerts can come in after the initial event. This is due to eSentire reviewing the events.
What problems is the product solving and how is that benefiting you?
eSentire is watching all logs collected in our SIEM and interrupting malicous traffic.
We entrust eSentire with our security from start to finish
What do you like best about the product?
eSentire alerting and accessibility of expert help at the SOC is refreshing. I know for every query that expert help is only moments away and we have that available to us 24/7
What do you dislike about the product?
The process of collecting logs from our Microsoft suite I found hard to understand and to ensure we are up to date. What is excellent is knowing that so many logs ar eingested from so many area.
What problems is the product solving and how is that benefiting you?
eSentire ensures we are alerted to breaches, we have experts on hand that are able to help in an emergency and that any threats are contained quickly
Great Experience with eSentire and their team
What do you like best about the product?
Being a new employee, I found it very easy to understand how the platform works and how to be able to gather the information when necessary. The support team has been extremely responsive with any requests or alerts that we have to handle. Its always great when you can pick up the phone at any time and handle any type of security alert. I have already been able to action eSentire's threat intel, as well as leverage their SOC to keep our environment safe from intruders.
What do you dislike about the product?
I have not seen any downsides to the platform and service
What problems is the product solving and how is that benefiting you?
Having eSentire SOC allows us to monitor and respond to any alert at all times. The product gives us peace of mind given that they are a 24x7 service that responds with the correct actions to address any security alerts.
Eyes on your environment 24/7
What do you like best about the product?
very proactive solution.
real time monitoring that notifies us almost instantly on any anomaly in our environment
real time monitoring that notifies us almost instantly on any anomaly in our environment
What do you dislike about the product?
the collector agent for sumologic needs to be updated frequently
What problems is the product solving and how is that benefiting you?
Having a 24/7 monitoring of our environment gives us a peace of mind especially after hours when no one is in the office
we don't need to have 24/7 internal staff monitoring our environment
we don't need to have 24/7 internal staff monitoring our environment
eSentire Experience
What do you like best about the product?
The simplicity of the setup was the best for us. We really liked that it was agentless for our environment. It directly integrated with all our microsoft security tools through their APIs and GDAP permissions. My favorite thing is that they rely on other tools and bundle them into the service for you. I'd rather they lean on industry leading tools rather than buying out smaller companies and just to say they can offer all these solutions. Implementation took just about a week to finish everything and the tuning process was short and smooth as well. I've gotten really good responses from their SOC team which can sometimes be shaky with other companies. They've been able to custom tune alerts as well for me well after our implementation period. It's a great peace of mind having eSentire monitor our network.
What do you dislike about the product?
My only dislike is that we tried to add additional services and the time it took was probably a little long for me. Some of it was due to our side but also some on eSentire side and our CSM. Our CSM is no longer with the company and it's been over a month and we haven't gotten a new one assigned which is pretty frustrating.
What problems is the product solving and how is that benefiting you?
We don't have people who can monitor our network 24/7 internal, eSentire's SOC really solves that problem for us. As well they provide additional insight into our security alerts.
Our experience has been exactly what we have needed
What do you like best about the product?
The timeliness of eSentire is something that helps us out a lot. Their responsiveness is great as well.
What do you dislike about the product?
At the moment, I can't think of anything that I don't like.
What problems is the product solving and how is that benefiting you?
They are helping us have the 24/7 Security Operations Center that we can't provide ourselves with our small business.
Good Experience
What do you like best about the product?
Easy communication with support, reliable service
What do you dislike about the product?
There are some false positives, minor issue.
What problems is the product solving and how is that benefiting you?
Network security
eSentire's got your back at anytime 24/7
What do you like best about the product?
eSentire gives us full visibility across our entire attack surface by integrating data from all our endpoints, networks, cloud, and more.
Their platform works seamlessly with our existing tools, making deployment smooth.
We really value the automated threat detection and 24/7 monitoring.
Their response time is fast and their team detects, actively contains and neutralizes threats. It’s a very hands-on, effective service.
Their platform works seamlessly with our existing tools, making deployment smooth.
We really value the automated threat detection and 24/7 monitoring.
Their response time is fast and their team detects, actively contains and neutralizes threats. It’s a very hands-on, effective service.
What do you dislike about the product?
I think we got quite well onboarded and find value in how they help us secure our systems and keep our business safe.
What problems is the product solving and how is that benefiting you?
They help us stay ahead of cyber threats that most traditional tools often miss.
They monitor everything—endpoints, networks, cloud, identities—24/7, and if something suspicious pops up, they jump on it fast.
It’s like having a dedicated SOC team that not only alerts us but actually takes action to stop threats before they cause damage
It’s made our environment a lot more secure and reduced the stress of managing incidents ourselves.
They monitor everything—endpoints, networks, cloud, identities—24/7, and if something suspicious pops up, they jump on it fast.
It’s like having a dedicated SOC team that not only alerts us but actually takes action to stop threats before they cause damage
It’s made our environment a lot more secure and reduced the stress of managing incidents ourselves.
Top notch MDR partner
What do you like best about the product?
eSentire provides superior round-the-clock cyber protection and service.
What do you dislike about the product?
I can't think of anything that I am dissatisfied with.
What problems is the product solving and how is that benefiting you?
eSentire monitors and alerts our internal team to any suspicious activity and/or potentially malicious threat to our global network.
Robust MDR solution that delivers peace of mind
What do you like best about the product?
The most helpful aspect of eSentire is its 24/7 managed detection and response capabilities. Their SOC team is extremely proactive, often identifying and mitigating threats before we’re even aware of them. The platform integrates seamlessly with our existing security stack, and the onboarding process was smooth, with excellent support from their implementation team. As a SaaS company handling sensitive client data, eSentire gives us confidence that our environment is constantly monitored and well-defended.
What do you dislike about the product?
While the platform is strong overall, the reporting dashboard could use a more modern and customisable interface. We occasionally find it difficult to extract specific insights quickly without reaching out to support. Additionally, while communication is strong during active incidents, regular check-ins or health reports could be more frequent to maintain visibility between events.
What problems is the product solving and how is that benefiting you?
eSentire is helping us address the critical challenge of continuously monitoring and responding to cybersecurity threats across a hybrid cloud environment. As a growing SaaS company based in the UK, we need to ensure client data security and regulatory compliance without overburdening our internal IT team. eSentire’s MDR service has significantly reduced our risk exposure by providing real-time threat detection, investigation, and response. This has allowed us to focus on product development and business growth, knowing that our security operations are in expert hands. It also helps us meet key compliance requirements for our clients in finance and healthcare.
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