eSentire Threat Intelligence
eSENTIREReviews from AWS customer
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Good Experience
What do you like best about the product?
Easy communication with support, reliable service
What do you dislike about the product?
There are some false positives, minor issue.
What problems is the product solving and how is that benefiting you?
Network security
eSentire's got your back at anytime 24/7
What do you like best about the product?
eSentire gives us full visibility across our entire attack surface by integrating data from all our endpoints, networks, cloud, and more.
Their platform works seamlessly with our existing tools, making deployment smooth.
We really value the automated threat detection and 24/7 monitoring.
Their response time is fast and their team detects, actively contains and neutralizes threats. It’s a very hands-on, effective service.
Their platform works seamlessly with our existing tools, making deployment smooth.
We really value the automated threat detection and 24/7 monitoring.
Their response time is fast and their team detects, actively contains and neutralizes threats. It’s a very hands-on, effective service.
What do you dislike about the product?
I think we got quite well onboarded and find value in how they help us secure our systems and keep our business safe.
What problems is the product solving and how is that benefiting you?
They help us stay ahead of cyber threats that most traditional tools often miss.
They monitor everything—endpoints, networks, cloud, identities—24/7, and if something suspicious pops up, they jump on it fast.
It’s like having a dedicated SOC team that not only alerts us but actually takes action to stop threats before they cause damage
It’s made our environment a lot more secure and reduced the stress of managing incidents ourselves.
They monitor everything—endpoints, networks, cloud, identities—24/7, and if something suspicious pops up, they jump on it fast.
It’s like having a dedicated SOC team that not only alerts us but actually takes action to stop threats before they cause damage
It’s made our environment a lot more secure and reduced the stress of managing incidents ourselves.
Top notch MDR partner
What do you like best about the product?
eSentire provides superior round-the-clock cyber protection and service.
What do you dislike about the product?
I can't think of anything that I am dissatisfied with.
What problems is the product solving and how is that benefiting you?
eSentire monitors and alerts our internal team to any suspicious activity and/or potentially malicious threat to our global network.
Robust MDR solution that delivers peace of mind
What do you like best about the product?
The most helpful aspect of eSentire is its 24/7 managed detection and response capabilities. Their SOC team is extremely proactive, often identifying and mitigating threats before we’re even aware of them. The platform integrates seamlessly with our existing security stack, and the onboarding process was smooth, with excellent support from their implementation team. As a SaaS company handling sensitive client data, eSentire gives us confidence that our environment is constantly monitored and well-defended.
What do you dislike about the product?
While the platform is strong overall, the reporting dashboard could use a more modern and customisable interface. We occasionally find it difficult to extract specific insights quickly without reaching out to support. Additionally, while communication is strong during active incidents, regular check-ins or health reports could be more frequent to maintain visibility between events.
What problems is the product solving and how is that benefiting you?
eSentire is helping us address the critical challenge of continuously monitoring and responding to cybersecurity threats across a hybrid cloud environment. As a growing SaaS company based in the UK, we need to ensure client data security and regulatory compliance without overburdening our internal IT team. eSentire’s MDR service has significantly reduced our risk exposure by providing real-time threat detection, investigation, and response. This has allowed us to focus on product development and business growth, knowing that our security operations are in expert hands. It also helps us meet key compliance requirements for our clients in finance and healthcare.
eSentire is a great addition to our security team
What do you like best about the product?
The initial onboarding went very well due to eSentire's exceptional staff. They were knowledgeable, responsive and had the resources we needed for our complex network. In our experience, eSentire's response time has been less that 10 minutes. Their web portal is easy to navigate.
What do you dislike about the product?
There have been instances where eSentire has closed a Microsoft Defender alert without proper categorization. Our internal team was able to investigate further and correct the categorization.
What problems is the product solving and how is that benefiting you?
eSentire provides 24/7 monitoring and response. This is a huge benefit for a small in-house security team. Helps us sleep at night.
eSentire is an extension of my team
What do you like best about the product?
There are so many things I like but the best is the complete ecosystem we've built with them for 24x7x365 coverage. We are utilizing Network, Endpoint, Log, Vulnerability Management, Incident Response and Forensics. Oh, also love the quarterly cadence calls to sync up with them about issues, questions or improvements.
What do you dislike about the product?
The only thing I dislike is that it took me a while to learn all the nuances of Sumo Logic. We are co-managed and I like to do my own log hunting and sometimes it takes a while to build the proper query. I came from Splunk so it was a learning curve to understand the Sumo query language.
What problems is the product solving and how is that benefiting you?
I wanted an ecosystem that includes as much telemetry and data as possible. I dislike Microsoft and Sentinel specifically so having them tie into my tenant and see that telemtry in addition to all my syslog/eventlog that I throw into Sumo that they can leverage their playbooks across so many platforms would have required me to hire 2 or 3 other people. So they important data they see is, Defender for Endpoint, Defender for Identity, my firewall logs, my endpoint vulnerability position, network (east/west/north/south) traffic with their senors, and forensics agent gives them complete coverage of my environment with eyes on glass all day/night.
eSentire is an easy recommendation
What do you like best about the product?
eSentire has proven their effectiveness in multiple instances. Alert emails are informative. Quarterly reviews are some of the best minutes I spend in meetings; quick, effective and informative.
What do you dislike about the product?
Calls from SOC engineers can be difficult due to language barriers and accents.
What problems is the product solving and how is that benefiting you?
eSentire provides 24/7/365 security monitoring for our firm. They monitor endpoints, end network and logs (SIEM).
Sooth transition
What do you like best about the product?
Fast and Effective Response both during our deployment and after
What do you dislike about the product?
Too early to say. Post-Onboarding Support can sometimes be slower after time, but we have not seen that that.
What problems is the product solving and how is that benefiting you?
replacing SOC and Siem solution
Responsive and professional MDR service
What do you like best about the product?
Their analysts are knowledgeable and responsive. Switching EDRs was very smooth. We were able to fully transition our organization of ~500 users in less than a month.
What do you dislike about the product?
Their customer portal isn't very intuitive.
What problems is the product solving and how is that benefiting you?
They provide 24x7 SOC services
Great security monitoring solution
What do you like best about the product?
24x7 monitoring and vulnerability assessment.
What do you dislike about the product?
I'm not sure I dislike anything to be honest.
What problems is the product solving and how is that benefiting you?
Having eyes on our network 24x7 and making sure we don't have any known vulnerabilities is invaluable.
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