eSentire Threat Intelligence
eSENTIREReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
268 reviews
from
External reviews are not included in the AWS star rating for the product.
Proactive MDR with Stellar Integration and Exceptional Support
What do you like best about the product?
eSentire delivers truly proactive Managed Detection and Response. Their SOC analysts are fast, transparent, and consistently on point detecting, investigating, and containing threats quickly across endpoint, network, and cloud. The Threat Center portal is excellent: AI-generated case summaries, clear timelines, and investigation artifacts make it easy to understand what happened and why decisions were made.
Integration depth is a standout. eSentire works smoothly alongside Microsoft 365 Defender, giving us end-to-end visibility without duplicating effort. Their Managed Phishing & Security Awareness program is practical and measurable, and regular Quarterly Service Reviews keep strategy, action items, and escalation plans aligned. Having access to on‑demand Incident Response and advisory adds confidence for high‑stakes situations.
Integration depth is a standout. eSentire works smoothly alongside Microsoft 365 Defender, giving us end-to-end visibility without duplicating effort. Their Managed Phishing & Security Awareness program is practical and measurable, and regular Quarterly Service Reviews keep strategy, action items, and escalation plans aligned. Having access to on‑demand Incident Response and advisory adds confidence for high‑stakes situations.
What do you dislike about the product?
As with most mature MDR platforms, some periodic tuning is necessary to minimize noise and ensure policies are properly aligned. Occasionally, portal features are introduced in stages, which means that UI and feature consistency may not always match what is described in the release notes right away. While the pricing is reasonable for the capabilities offered, it is not the lowest available. However, in our experience, the quality of service and the speed of response more than justify the premium.
What problems is the product solving and how is that benefiting you?
We depend on eSentire for around-the-clock MDR, which helps minimize dwell time and reduce business risk across our hybrid infrastructure. Their services enable us to centralize threat detections, speed up incident response, and improve configurations that could otherwise leave us vulnerable. The security awareness and phishing program targets the human element, while their advisory and incident response services enhance our policies, readiness, and compliance.
Essential Partner for Robust Cybersecurity Operations
What do you like best about the product?
eSentire has proven to be a valuable asset to our cybersecurity operations as our SOC. The ongoing log collection, activity monitoring, and prompt incident remediation and escalation have all contributed to strengthening our company’s security posture. Additionally, the simulated phishing campaigns and the comprehensive end-user training catalog have further enhanced our organization’s cybersecurity efforts.
What do you dislike about the product?
It has become clear that our company requires ongoing reminders to stay vigilant about cyber-security. This ongoing need highlights the importance of maintaining awareness within our organization.
What problems is the product solving and how is that benefiting you?
eSentire supplements our internal IT team by assisting with ongoing cybersecurity operations. The platform provides clear dashboards, continuous user training, and keeps us informed about SOC incidents.
Outstanding Service Range and Exceptional Support
What do you like best about the product?
Broad range of services; friendly and helpful account and customer success teams; up-to-date threat landscape news and vulnerability reports.
What do you dislike about the product?
Log ingestion and overage issues requiring manual adjustments.
Escalation process confusion in the Insight Portal.
Occasional CPU spikes during Nessus scans, needing timeline changes
Escalation process confusion in the Insight Portal.
Occasional CPU spikes during Nessus scans, needing timeline changes
What problems is the product solving and how is that benefiting you?
We have a small security team so outsourcing our SIEM and EDR solutions to eSentire takes a lot of time and effort of our plates and strengthens our security posture.
Top-Notch Security and Seamless Integration
What do you like best about the product?
We use eSentire as our Security Operations Center (SOC) and Managed Detection and Response (MDR) partner. I appreciate the very complete and thorough analysis they provide, as well as their quick response and how easy they are to work with. They significantly reduce the noise from alerts. eSentire does more than just send alerts and recommend actions; they dive into problems, analyzing why they happened, giving us far more detail than just monitoring alerts. The initial setup was extremely easy, ranking as one of the top 1 or 2 easiest integrations I've experienced, which is impressive given the scope. Their service is very good.
What do you dislike about the product?
Nothing to note
What problems is the product solving and how is that benefiting you?
I use eSentire for 24x7 security monitoring and quick endpoint isolation. It cuts down alert noise and provides detailed problem analysis beyond just alerts, helping us understand issues better.
Robust Security Solution with Stellar Support
What do you like best about the product?
I like that eSentire is well priced and their playbooks are aligned with our tech stack. They have a great team to work with. I also value their SIEM, EDR, and dark web monitoring, which are important tools for us. Additionally, the initial setup was very easy, and we were up and running within a month.
What do you dislike about the product?
I would love for them to have something that could understand our platform.
What problems is the product solving and how is that benefiting you?
eSentire provides us with 24/7 coverage for our security team.
Peace of Mind with eSentire's Active Network Monitoring
What do you like best about the product?
The most helpful aspect of eSentire that helps me sleep at night is their active network monitoring and reporting of my network.
What do you dislike about the product?
We've had some challenges getting their on premise network monitor appliance to work with a software defined network. Forcing us to move this to a physical network.
What problems is the product solving and how is that benefiting you?
eSentire allows me to focus on improving my network and IT Infrastructure as opposed to constantly worrying about who is monitoring my IDS and firewall logs to stop any potential threat before it becomes a real issue.
Seamless Team Collaboration with SOC Integration
What do you like best about the product?
The seamlessness between our team and the SOC
What do you dislike about the product?
Sometimes to man Summo reports these reports seem to have non actionable data.
What problems is the product solving and how is that benefiting you?
They are our outsourced SOC and first line of cyber defense
Best of the Best, Flagship MDR Company
What do you like best about the product?
They are very attentive and put their customers first. Great resource for any company of any size. Brings a great wealth of knowledge to the table and always willing to help.
What do you dislike about the product?
None, they are always willing to work through issue with their service and attentive to our needs. Highly recommend.
What problems is the product solving and how is that benefiting you?
They are providing a wealth of knowledge across the threat landscape to assist my organization on hardening our defenses. They help not only protect on-prem and cloud footprints.
A True Security Partner Delivering Rapid, Actionable Outcomes
What do you like best about the product?
What stands out to me about eSentire is how the company positions itself as a true security partner rather than just a vendor. The ability to contain threats quickly, minimize business disruption, and provide clear, actionable guidance is something I admire. eSentire’s emphasis on delivering outcomes—not just alerts—makes it a leader in the MDR space.
What do you dislike about the product?
From what I’ve seen, eSentire’s pace of innovation and expansion can make it demanding for teams to keep up with evolving tools and playbooks. It’s not necessarily a dislike, but it does mean you need to be adaptable and proactive. For me, that’s actually motivating because I like environments that push me to stay sharp.
What problems is the product solving and how is that benefiting you?
eSentire is solving one of the biggest problems companies face today: the gap between traditional security tools and truly effective, real-time threat response. Most organizations don’t have the in-house expertise or 24/7 staff needed to detect, investigate, and contain attacks quickly.
What benefits me is the opportunity to work with a team that’s actually preventing breaches, not just generating alerts. Being part of a high-impact MDR environment allows me to grow my skills, learn from experienced analysts, and contribute to reducing real business risk for clients.
What benefits me is the opportunity to work with a team that’s actually preventing breaches, not just generating alerts. Being part of a high-impact MDR environment allows me to grow my skills, learn from experienced analysts, and contribute to reducing real business risk for clients.
Exceptional 24/7 Monitoring and Support with User-Friendly Portal
What do you like best about the product?
eSentire provides strong 24/7 monitoring and is quick to identify and alert us to potential anomalies or suspicious activity. Their responsiveness and clear communication during events help our team act quickly and confidently. The portal is easy to navigate, and their support team is knowledgeable and professional.
What do you dislike about the product?
There’s not much to dislike. Occasionally, alerts can be overly cautious, requiring additional internal validation before closing them out. However, I’d rather have more visibility than less.
What problems is the product solving and how is that benefiting you?
eSentire enhances our threat detection and response capabilities, helping us identify and mitigate potential security incidents before they escalate. It gives us peace of mind knowing our environment is continuously monitored by experienced analysts and supports our ISO 27001 compliance efforts.
showing 1 - 10