WAF is the most beneficial feature for security posture. Our customers are more than satisfied with the user experience provided by the product. The level of detail of the configuration is the most significant aspect. We can adapt it to every single application that exists in the world. The product helps with the compliance processes.
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Provides endless features and can be adapted to every single application that exists in the world
What is most valuable?
What needs improvement?
The tool must be simplified. However, if it is simplified, it will lose its competitive edge. The solution requires advanced administrators. However, it has endless features. It would be good if it could be simplified without losing its significant features.
For how long have I used the solution?
I have been using the solution for the last 15 years.
What do I think about the stability of the solution?
I rate the tool’s stability a ten out of ten. We never noticed any instability for 15 years. We use it for very important institutions.
What do I think about the scalability of the solution?
I rate the tool’s scalability a ten out of ten. We can put as many nodes as we want in a cluster. Our clients are mostly enterprises. Our smallest deployment protects more than 100 portals.
How are customer service and support?
We have direct contact with the team. We can also contact the developers.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is easy if we have a trained administrator. It would be complicated for a simple system administrator. If the administrators go through basic administration training for three days, they will configure it properly. Planning takes longer. We do not know what we have to protect, so we must collect data first. The operational task never took more than three days.
What's my experience with pricing, setup cost, and licensing?
The tool is cheap. We are protecting very sensitive portals. We didn't have a single incident for the last 15 years.
Which other solutions did I evaluate?
Other tools are very limited. They can't protect locally developed applications. Other products only have bundles for solutions like Microsoft 365, SAP, and other well-known applications. If we have custom-developed applications, other products would not be able to protect them.
What other advice do I have?
We have hands-on experience with the product, and we conduct training. I will always recommend the solution because it delivers what it promises. Overall, I rate the product a ten out of ten.
Which deployment model are you using for this solution?
On-premises
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